Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chichester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

• 
  Soline Jerram (@SolineJerram) reported 46 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tom Morgan (@twmorgan11) reported 6 minutes ago

  @AskNationwide No problem I'm sorted speaking to your agent now – but you should have a look at that in your app UX, as it's completely bonkers to ask a user to insert the lost card to replace their lost card

• 
  David Powell (@Powell_Property) reported 6 minutes ago

  @TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!

• 
  Dollydimple (@Dollydi26969910) reported 7 minutes ago

  @DebiEvansMatron @Vampfree1110228 @AskNationwide Agree re problems. Just been logged in to a Nationwide app chat ‘help’ line. No further forward after an hour. Just cancelled newly opened credit card account because of Nationwide abysmal admin.

• 
  Alex Froom (@froom_alex) reported 10 minutes ago

  @AskNationwide your customer services are a joke. I cannot get to speak to an actual human being and your app doesn't help either. Is talking to an actual human something you do or not? 2 unauthorised payments have gone out of my account and you are IMPOSSIBLE to get hold of

• 
  OL (@LerryOwen) reported 11 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Alyson Leitch (@Geordiesbird) reported 12 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  kathleen reid (@independencekat) reported 15 minutes ago

  @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

• 
  Hols 🍒 (@Hmadtmts) reported 18 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  SteveB (@SteveB2706) reported 20 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

• 
  Ivor Harper (@ivor_park_fin) reported 22 minutes ago

  @AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask: