Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chichester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chichester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chichester, England

Latest outage, problems and issue reports in Chichester and nearby locations:

• 
  Soline Jerram (@SolineJerram) reported 46 minutes ago from Chichester, England

  @AskNationwide And explanation of exactly what the issue is would be appropriate! Have you been hacked? Or are your system not up to the job?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry O'Neill (@BCJONeill) reported 7 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Eze Hive (@EzeHive) reported 9 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  daisy macvicar (@daisy_macvicar) reported 12 minutes ago

  @AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.

• 
  Hols 🍒 (@Hmadtmts) reported 13 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  CJ © 📷 (@photo_cj) reported 14 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Francis Wilcox (@Tel_Wilcox) reported 15 minutes ago

  @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

• 
  Matt Sneyd (@matt_s29) reported 17 minutes ago

  @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them

• 
  Karl Dyer (@KarlDyer15) reported 17 minutes ago

  What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

• 
  Susan Jarvis (@AttonSusan) reported 19 minutes ago

  @AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)

• 
  sam (@hunting_sam) reported 21 minutes ago

  @AskNationwide I’ve just tried the call centre to sort an issue. I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - I need to speak to someone but can't get through.