Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 20 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 51 minutes ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen mckenzie (@kazbabs75) reported 6 minutes ago

  @AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)

• 
  Kieran Byng (@ISaveDolphins) reported 8 minutes ago

  @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

• 
  Chris Mollett (@CPFCmollett) reported 9 minutes ago

  @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

• 
  mind your own business (@Ankit20035) reported 9 minutes ago

  @AskNationwide horrendous service by nationwide

• 
  Bobby Zelmut (@cockwomblefree) reported 10 minutes ago

  @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

• 
  CPB199 (@Christo31623961) reported 13 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Jonathan Leigh (@LeighJonathan) reported 14 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  William Cardale (@WCardale6746) reported 15 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  asma (@asmaabdv) reported 16 minutes ago

  @AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?

• 
  🌬️Yaga💨💨💨 (@Yaga_42o) reported 16 minutes ago

  today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.