Nationwide status: access issues and outage reports

Problems in the last 24 hours in Chestfield, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Chestfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Chestfield, England

Latest outage, problems and issue reports in Chestfield and nearby locations:

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 38 seconds ago from Chestfield, England

  @AskNationwide She tried this number and as it's automated it couldn't help and told her to go to a branch.

• 
  Michelle Vesey-Wells🔸️ (@Michevwells) reported 4 minutes ago from Chestfield, England

  @AskNationwide If I start at the beginning of the issue.We live a distance apart and my husband (her Son) is trying to take the place on the account of her deceased husband. We filled out the forms given by her branch and took them to our branch and now we have received this letter.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 3 minutes ago

  @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

• 
  Dáireo (@Alpha2007D) reported 4 minutes ago

  Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

• 
  georgina brown (@georginabrown7) reported 10 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  SomeWhiteGirl (@TheSmirkingApe) reported 13 minutes ago

  @Sparky2504 @AskNationwide Good luck, do you have your customer number and your telephone password because you're not speaking to a person if you don't have these. Gone are the days when you just call up and speak to a person

• 
  Jason Crane (@1975crane) reported 14 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  Bryce Lawrence (@ScrumMachine) reported 15 minutes ago

  @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

• 
  JT ☄️ (@joshysaysstuff) reported 21 minutes ago

  Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

• 
  smiggs741 (@smiggyfox) reported 27 minutes ago

  Have you got issues with why standings orders are not showing in app @AskNationwide

• 
  Suzanne Appleby (@suze_appleby) reported 27 minutes ago

  @AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?

• 
  Funky Hippo (@funkypottomus) reported 28 minutes ago

  Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback