Nationwide status: access issues and outage reports

Problems in the last 24 hours in Callington, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Callington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Callington, England

The most recent Nationwide outage reports came from the following cities: Plymouth.

City	Problem Type	Report Time
Plymouth	Mobile App	2 months ago
Plymouth	Mobile App	2 months ago
Plymouth	Transactions	3 months ago
Plymouth	Login	5 months ago
Plymouth	Login	6 months ago
Plymouth	Mobile App	1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tamara G (@wacgirl) reported 2 minutes ago

  @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

• 
  James Mesney (@j_mesney) reported 4 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Bec (@becclar15) reported 6 minutes ago

  @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

• 
  Jordan (@JordanPostingX) reported 6 minutes ago

  @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

• 
  Georgina Grimwood (@_GeorginaMG) reported 9 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Chris Dawson (@ChrisCharlesD1) reported 13 minutes ago

  @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

• 
  William Cardale (@WCardale6746) reported 16 minutes ago

  @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

• 
  CJ © 📷 (@photo_cj) reported 18 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  Julie (@JulieMelvinator) reported 18 minutes ago

  @AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!

• 
  Sallie-Jane Edwards (@salliejane9) reported 20 minutes ago

  @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?