Nationwide status: access issues and outage reports

Problems in the last 24 hours in Brigg, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brigg, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Brigg, England

Latest outage, problems and issue reports in Brigg and nearby locations:

• 
  Dave Thompson (@Beatlesdave270) reported 3 minutes ago from Scunthorpe, England

  @AskNationwide @UrquhartDc It's no good having outgoing payments working as normal when everyone's incoming payments are on hold. If I visit my branch this afternoon would you be able to give me cash in hand from my bank account and then deduct the amount later when your issue's are resolved?

• 
  Anthony Nicholson (@nicholson1001) reported 59 minutes ago from Scunthorpe, England

  @AskNationwide I need to set up a standing order. Can I do this in branch? I don't have access to a computer and only have the app

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joy Brooks (@JoyBrooks99) reported 6 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  Hols 🍒 (@Hmadtmts) reported 10 minutes ago

  @AskNationwide I’ve just tried to call the call centre with an issue I have & I was verified & then the bot said “Due to unforeseen circumstances your call cannot be taken right now” - Please can you help? I need to speak to someone ASAP, thanks

• 
  OL (@LerryOwen) reported 19 minutes ago

  Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

• 
  Chris (@ryansmi89) reported 19 minutes ago

  @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

• 
  Ethan (@ethanms10) reported 21 minutes ago

  @AskNationwide is your triple access isa likely to return?

• 
  Mark Sowton (@SowtonMark) reported 22 minutes ago

  @AskNationwide A week ago my card was stopped in branch due to me spotting fraudulent activities. Still awaiting my new card, and email or a text. Very poor service, but I am use to this from Nationwide.

• 
  🦋 (@_xnxnxs_) reported 23 minutes ago

  what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

• 
  steve odonnell (@steveod21) reported 24 minutes ago

  @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

• 
  Jonathan Leigh (@LeighJonathan) reported 28 minutes ago

  @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

• 
  Sarcastic Fringehead (@Pragjag) reported 29 minutes ago

  Is @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.