Nationwide status: access issues and outage reports

Problems in the last 24 hours in Brigg, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brigg, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Brigg, England

Latest outage, problems and issue reports in Brigg and nearby locations:

• 
  Anthony Nicholson (@nicholson1001) reported 48 minutes ago from Scunthorpe, England

  @AskNationwide I need to set up a standing order. Can I do this in branch? I don't have access to a computer and only have the app

• 
  Dave Thompson (@Beatlesdave270) reported 58 minutes ago from Scunthorpe, England

  @AskNationwide @UrquhartDc It's no good having outgoing payments working as normal when everyone's incoming payments are on hold. If I visit my branch this afternoon would you be able to give me cash in hand from my bank account and then deduct the amount later when your issue's are resolved?

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CPB199 (@Christo31623961) reported 3 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Diana Kimpton (@dianakimpton) reported 4 minutes ago

  @AskNationwide I’ve already spent an hour on chat trying to log a complaint. Tortuously slow and very frustrating.

• 
  Julie (@JulieMelvinator) reported 4 minutes ago

  @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

• 
  Shaun Toole (@garabaldired) reported 5 minutes ago

  @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

• 
  Katherine Stead ❤️🌈 💙 (@katherine_stead) reported 7 minutes ago

  @AskNationwide Hi, what is the issue with making payments to someone? Thanks

• 
  Kaarin (@Kaarin007) reported 20 minutes ago

  @AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1

• 
  Jordan (@JordanPostingX) reported 20 minutes ago

  @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

• 
  Neil Jeffares (@neiljeffares) reported 20 minutes ago

  @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 23 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Ross (@enakssor) reported 23 minutes ago

  @AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?