Nationwide status: access issues and outage reports

Problems in the last 24 hours in Brigg, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Brigg, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Brigg, England

Latest outage, problems and issue reports in Brigg and nearby locations:

• 
  Dave Thompson (@Beatlesdave270) reported 7 minutes ago from Scunthorpe, England

  @AskNationwide @UrquhartDc It's no good having outgoing payments working as normal when everyone's incoming payments are on hold. If I visit my branch this afternoon would you be able to give me cash in hand from my bank account and then deduct the amount later when your issue's are resolved?

• 
  Anthony Nicholson (@nicholson1001) reported 26 minutes ago from Scunthorpe, England

  @AskNationwide I need to set up a standing order. Can I do this in branch? I don't have access to a computer and only have the app

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason Crane (@1975crane) reported 4 minutes ago

  @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

• 
  shite hawk (@warwick3090) reported 4 minutes ago

  My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

• 
  Nick Clitheroe (@NickClitheroe) reported 12 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  Chelle (@ChelleChipato) reported 14 minutes ago

  @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

• 
  pawsbaws (@pawsbaws) reported 18 minutes ago

  @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.

• 
  Hello Purgatory (@HelloPurgatory) reported 18 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Matty M (@wanna_be_dj) reported 19 minutes ago

  @AskNationwide No correspondence from you and you send me a letter asking me to call you. NO!!!. I have left you because of how you treated me. You’ve now added charges onto my account and again, that’s down to you and the way you treated me. Remove charges and add 50% discount for the distress caused and the hassle for me to move banks and I’ll pay.

• 
  Danny Pound (@dannypound88) reported 25 minutes ago

  @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

• 
  X_eON (@X_eON) reported 28 minutes ago

  @AskNationwide Hello don't know if i'm being stupid or ? but i'm trying up online access and have a been sent a passnumber by post but there is nowhere to put it? there is no mobile or email attached to my account so can't proceed? what use is the point of passnumber by post?

• 
  Julie Carr (@mrscarrj) reported 29 minutes ago

  @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.