Nationwide status: access issues and outage reports

Problems in the last 24 hours in Blairgowrie, Scotland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Blairgowrie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Barry McCann (@Bazzinho9) reported 1 minute ago

  wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

• 
  ME? I'm not well.... (@itsfar2bright) reported 3 minutes ago

  @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

• 
  Kate (@katelallyx) reported 5 minutes ago

  @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

• 
  REALLY SCARY GUY📎 (@fucking_scary) reported 6 minutes ago

  @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

• 
  Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported 7 minutes ago

  On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

• 
  Mr Joshua (@MrMrJoshua) reported 8 minutes ago

  @AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.

• 
  Eze Hive (@EzeHive) reported 11 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported 12 minutes ago

  @AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening

• 
  Jordan (@JordanPostingX) reported 14 minutes ago

  @AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 14 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved