Nationwide status: access issues and outage reports

Problems in the last 24 hours in Bicester, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Bicester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Bicester, England

Latest outage, problems and issue reports in Bicester and nearby locations:

• 
  Tony Brett (he/him) (@tonybrett) reported 36 minutes ago from Oxfordshire, England

  @william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.

• 
  Tony Brett (he/him) (@tonybrett) reported 36 minutes ago from Oxfordshire, England

  @AskNationwide Ok. My bad. Full marks to the very patient person on the phone however we didn't fix it. After the call I remembered I'd frozen that card a few weeks back. Unfreezing it fixed the problem. If it's possible to break things I will. Sorry!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mandy Sheridan (@MrsSherrec) reported 3 minutes ago

  @AskNationwide why at least once a month does my mortgage disappear from my app and the only way to fix it is by uninstalling and reinstalling the app. Its getting very annoying

• 
  Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported 4 minutes ago

  @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

• 
  georgina brown (@georginabrown7) reported 7 minutes ago

  @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

• 
  pecunious (@Pecunious365) reported 8 minutes ago

  @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

• 
  Eze Hive (@EzeHive) reported 9 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 12 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  Lisa Schwartz (@lisas0504) reported 13 minutes ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  𝐮𝐧𝕩𝐪. (@uniiqverse) reported 13 minutes ago

  @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

• 
  Don Calogero (@Hengist123) reported 14 minutes ago

  @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

• 
  Mr Ransley (@Yellowtillidie) reported 15 minutes ago

  @AskNationwide You got this issue again today?