Nationwide status: access issues and outage reports

Problems in the last 24 hours in Banbridge, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Banbridge, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Banbridge, Northern Ireland

Latest outage, problems and issue reports in Banbridge and nearby locations:

• 
  Gary B (@abdulbigtool) reported 3 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 11 minutes ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  CJ © 📷 (@photo_cj) reported 4 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  James Mesney (@j_mesney) reported 5 minutes ago

  @AskNationwide what the heck is going on? Your phone customer support drops calls claiming a “technical issue”. The banking app’s chat is in a death loop and isn’t working. The banking app isn’t showing details like standing orders. ETA for fixes? There’s no way to contact you.

• 
  Barry O'Neill (@BCJONeill) reported 6 minutes ago

  @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

• 
  #Dalekphobia a.k.a. #anti_Dalek_hatred tsar (@bindon) reported 12 minutes ago

  @AskNationwide The "new look" on the customer web portal is atrocious. You must create an option to keep the previous format permanently! I would switch banks, but I've been a customer for 40 years. Hopefully you will get over whatever it is ur design team are going thru & go back to how it was

• 
  Claire McClean (@Claire__McClean) reported 13 minutes ago

  @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

• 
  Z 💬 (@ZC1337) reported 13 minutes ago

  @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

• 
  Kerry Leigh Kavannah (@Kezleigh) reported 17 minutes ago

  @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

• 
  Wayne Robertson (@2024Wayne) reported 17 minutes ago

  @MartinSLewis @Zopa @AskNationwide Hi Martin, help required CAB no one available to help, complaints in with both Zopa and nationwide but they are both passing the buck. Zopa sent Nationwide money via Zap, the money was to an old nationwide account which is closed. I was told the

• 
  Georgina Grimwood (@_GeorginaMG) reported 18 minutes ago

  Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

• 
  Diana Kimpton (@dianakimpton) reported 19 minutes ago

  @AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.