Nationwide status: access issues and outage reports

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Colin Pidgeon SAME HANDLE ON BLUE SKY (@baldypidge) reported 59 seconds ago from Dundonald, Northern Ireland

  @AskNationwide your phone system is awful beyond words.

• 
  Nish 🧑🏽‍🎄🎄 (@SparrowhawkDm) reported 16 minutes ago from Belfast, Northern Ireland

  @AskNationwide Any idea when this issue will be resolved??

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 26 minutes ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

• 
  Gary B (@abdulbigtool) reported 56 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

• 
  Trevor Dempster (@trevorsdempster) reported 57 minutes ago from Dundonald, Northern Ireland

  @AskNationwide @FabienneGilb You lied. Issue not resolved. I just transferred money over and it hasn’t gone in (yet)!!!

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 4 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  Rep74NL (@JohnnyRep74) reported 5 minutes ago

  @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

• 
  Political Jack (@PoliticalJ4ck) reported 5 minutes ago

  @AskNationwide 2 things. I have push notifications on and they work. No issues there. But how do I get this for payments in and out? I.e. I paid someone £10 etc.

• 
  kathleen reid (@independencekat) reported 6 minutes ago

  @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

• 
  Jonathan (@jayIFA) reported 12 minutes ago

  @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

• 
  steve WBA (@WbaSteve) reported 12 minutes ago

  @AskNationwide tried the chat on the app is bloody awful

• 
  Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported 15 minutes ago

  @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

• 
  fiona brown (@fionab2367) reported 16 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported 20 minutes ago

  @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

• 
  Firetrapdiva (@ItsOnlyStubbsy) reported 20 minutes ago

  @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved