Nationwide status: access issues and outage reports

Problems in the last 24 hours in Lisburn, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Lisburn, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Lisburn, Northern Ireland

Latest outage, problems and issue reports in Lisburn and nearby locations:

• 
  Colin Pidgeon SAME HANDLE ON BLUE SKY (@baldypidge) reported 4 minutes ago from Dundonald, Northern Ireland

  @AskNationwide your phone system is awful beyond words.

• 
  Gary B (@abdulbigtool) reported 17 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

• 
  Trevor Dempster (@trevorsdempster) reported 30 minutes ago from Dundonald, Northern Ireland

  @AskNationwide @FabienneGilb You lied. Issue not resolved. I just transferred money over and it hasn’t gone in (yet)!!!

• 
  Nish 🧑🏽‍🎄🎄 (@SparrowhawkDm) reported 51 minutes ago from Belfast, Northern Ireland

  @AskNationwide Any idea when this issue will be resolved??

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 54 minutes ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elizabeth Mistry (@ElizabethMistry) reported 2 minutes ago

  @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

• 
  Lee Morley (@Smooth2014) reported 4 minutes ago

  @AskNationwide is Your customer service open 2day

• 
  Nicole (@NicoleM94x) reported 6 minutes ago

  @AskNationwide @MarkWil66911411 I am also having issues

• 
  Sam C (@misssamc) reported 7 minutes ago

  @AskNationwide any known issue around one time codes not being received? 🫠

• 
  shite hawk (@warwick3090) reported 8 minutes ago

  My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

• 
  kathleen reid (@independencekat) reported 13 minutes ago

  @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

• 
  Joshua Pearson (@JoshPearson88) reported 13 minutes ago

  @geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!

• 
  Matt Leslie (@mattleslie74) reported 15 minutes ago

  @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

• 
  Chris (@Sparky2504) reported 16 minutes ago

  @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

• 
  Christopher Freeman (@cmdfreeman) reported 21 minutes ago

  @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.