Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ballynahinch, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ballynahinch, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ballynahinch, Northern Ireland

Latest outage, problems and issue reports in Ballynahinch and nearby locations:

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 35 minutes ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

• 
  Gary B (@abdulbigtool) reported 53 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lisa Schwartz (@lisas0504) reported 5 minutes ago

  @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

• 
  CPB199 (@Christo31623961) reported 6 minutes ago

  @AskNationwide so im overseas and I've list my credit card. My app is is on another phone. Tried to call to cancel the card - appears your not working. So what shoukd i do?

• 
  Alyson Leitch (@Geordiesbird) reported 8 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

• 
  Literate Cynic (@LiterateCynic) reported 11 minutes ago

  @AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!

• 
  Barry O'Neill (@BCJONeill) reported 15 minutes ago

  @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

• 
  Tom Morgan (@twmorgan11) reported 15 minutes ago

  Some absolute golden UX fails from @AskNationwide trying to report a lost card. 1) 'Please have your credit card to hand to report your lost card'. 2) 'Please insert your card into your card reader to report your lost card. Don't have a card reader? No problem.'

• 
  World Carrot Museum 🥕 (@carrotmuseum) reported 15 minutes ago

  @AskNationwide Now that Virgin Money is full part of Nationwide why can't I access your ISA rates as a Virgin customer? e.g 1 year fix 4.5% Virgin is 4.22%

• 
  john tarrant (@johntarrant16) reported 17 minutes ago

  @AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.

• 
  CJ © 📷 (@photo_cj) reported 18 minutes ago

  @AskNationwide Gave up after 40mins Decided to look at opening a @NatWest_Help account instead of adding to the ones I have with you, which will probably close as I don't have any digital access (very old, long standing accounts).

• 
  SteveB (@SteveB2706) reported 20 minutes ago

  @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.