Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ballynahinch, Northern Ireland

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ballynahinch, Northern Ireland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ballynahinch, Northern Ireland

Latest outage, problems and issue reports in Ballynahinch and nearby locations:

• 
  mostly salt & fat #blacklivesmatter (@simonmcc) reported 38 minutes ago from Lisburn, Northern Ireland

  @sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.

• 
  Gary B (@abdulbigtool) reported 57 minutes ago from Lisburn, Northern Ireland

  @BigRab_1 @AskNationwide Bit harsh, not all customer service teams are based in India

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Citizen Swift (@citizen_swift) reported 3 minutes ago

  @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

• 
  ME? I'm not well.... (@itsfar2bright) reported 6 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  Ivor Harper (@ivor_park_fin) reported 7 minutes ago

  @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

• 
  lm210 (@mm219009) reported 14 minutes ago

  @AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!

• 
  Nick Clitheroe (@NickClitheroe) reported 15 minutes ago

  Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

• 
  fiona brown (@fionab2367) reported 16 minutes ago

  @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

• 
  lewis (@LewisBuddle_15) reported 23 minutes ago

  @AskNationwide I’ve found a customers card and house keys but your automated helpline can’t help me, can you DM me?

• 
  steve WBA (@WbaSteve) reported 23 minutes ago

  @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

• 
  SkhTrains (P) (@SkhTrains) reported 25 minutes ago

  @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

• 
  Alyson Leitch (@Geordiesbird) reported 30 minutes ago

  @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!