Nationwide

Is Nationwide down in Ashford, Kent, England?

Some problems detected

Users are reporting problems related to: mobile app, login and website.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Kent, England 04/01/2026 00:40

April 01: Problems at Nationwide

Nationwide is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (29%)

    Mobile App (29%)

  2. Login (29%)

    Login (29%)

  3. Website (22%)

    Website (22%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shandreen Su (@shandreen) reported from Ashford, England

    @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • KateRumTruffle Kate (@KateRumTruffle) reported

    Hi @AskNationwide please can you help? You sent me a new credit card as mine had expired. The letter said it would start working straight away. It’s not worked yet and I really need to be able to use it.

  • SophG_ Soph (@SophG_) reported

    @AskNationwide why can I not pay a company? Error message says it doesn’t recognise the name

  • gary_whippet Arsenal whippet (@gary_whippet) reported

    @AskNationwide Spoken to your team. The problem is you farm the jobs out to CET home services who are totally useless. And looking through the complaints about them you are fully aware that they are hopeless. Do not insure with nationwide. £100 per month for nothing. Used my own plumber

  • ordinaryperp Just an Ordinary Person 🌸 (@ordinaryperp) reported

    @AskNationwide If you can just provide me with a link - assuming there is one on your website, or elsewhere. I'm interested in what NBS is supporting/funding across the whole UK, not just locally. Thanks

  • jennineil Jen (@jennineil) reported

    @AskNationwide is there an issue with your app just now? Trying to approve payments/log in and it says service unavailable, buy your website says services are working normally

  • BigVladd Liam (@BigVladd) reported

    @AskNationwide Hi, can you help please? I’m having £9.99 taken for Spotify but I have absolutely no idea what it’s for / what account it is. I’m now using a new card as my previous card was lost yet they are STILL taking funds. Any advice?

  • TheBeardIsCool LuffyIsCool (@TheBeardIsCool) reported

    @AskNationwide Thank you for the response. I decided to wait until morning and try again before picking up the phone. This time the payment went through. Thankfully the problem was only temporary. But still, thank you for the response!

  • AmandaJDee Dr Amanda Dolan (@AmandaJDee) reported

    @AskNationwide Hi, switch to you is imminent but have have absolutely no paperwork, no card and not even any account details. I know there’s a post strike but I’m shortly going to have an account that I have no access to my money from.

  • Funnyc16 Funnyc (@Funnyc16) reported

    @AskNationwide @MoneyHelperUK Managing your money is hard with Nationwide, they cancelled my card without telling me and sent a replacement that never turned up, again without telling me, so I only found out my card didn't work when I went to pay for my shopping, don't worry tho only 5 working days to wait

  • JWNelson3 JW Nelson (@JWNelson3) reported

    @AskNationwide hello can you let me know if you have had any credit network issues on Friday or over this weekend ? My card wouldn’t work online or in store or at the ATMs even though I have credit available thanks