Nationwide

Is Nationwide down in Ashford, Kent, England?

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Kent, England 12/27/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shandreen Su (@shandreen) reported from Ashford, England

    @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide It’s a standing order - it’s the same problem you have every month. It’s embarrassing now. You’ve paid me hundreds in compensation, sent big apology letters yet still it continues. I’ve checked with the sending bank before you say and it’s gone. It is not their issue

  • VeryDemure DMview (@VeryDemure) reported

    @AskNationwide Been scrupously polite to call handlers but customer & service two words not applicable to Nationwide anymore. 20 mins phone 3 x transfer and no one can explain why payment showing as " technical issue". Been trying for 2 days to pay bill. Some real assistance plse

  • mrszulferino Lara Jevons🦋 (@mrszulferino) reported

    @AskNationwide I've spoken to them now. Now awaiting a phone call back. Not a happy customer at all.

  • _GIFTSpromo_ GIFTSpromo (@_GIFTSpromo_) reported

    @AskNationwide It said waiting time was 10 minutes, close to 30 minutes now... needs way more than an apology, the service is pathetically terrible.

  • KAAkrofi Kings (@KAAkrofi) reported

    This is 2022. Why are @AskNationwide customers still using card readers? Also, the online banking website is overdue an update

  • goonerRA1979 Gooner79 (@goonerRA1979) reported

    @AskNationwide I am trying yo get my bank card pin unlocked but the ‘help’ line told me to ring back in normal hours, I need my card unlocked now.

  • LisaDunleavy1 Dr Lisa Dunleavy (@LisaDunleavy1) reported

    @AskNationwide help! I had to add a new fingerprint to my phone & because I can’t remember my pass number I can’t get into my banking app! Sorry for being dense & forgetting it, thank you.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide what their customer care procedure is. Here's my experience 1. Sympathise. 2. Sympathise & blame everybody else except themselves. 3. Stop sympathising but blame everyone else. 4. Ask for DM so U can't be seen on here. 5. Offer complaints procedure. 6. Ignore U.

  • VeryDemure DMview (@VeryDemure) reported

    @AskNationwide Browser alternative not working. Would like reassurance that this is not atrempt to end to free SEPA and being forced to use £20 CHAPS instead.

  • christian_laker christian laker (@christian_laker) reported

    @AskNationwide No point replying as we just go round in circles. You didn’t look after a long serving loyal customer that’s all the public and potential new customers need to know.