Nationwide

Is Nationwide down in Ashford, Kent, England?

Some problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Ashford, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ashford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Ashford, Kent, England 01/20/2026 10:40

January 20: Problems at Nationwide

Nationwide is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Ashford, England

Latest outage, problems and issue reports in Ashford and nearby locations:

  • shandreen Su (@shandreen) reported from Ashford, England

    @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • BrownGFX Steve Brown (@BrownGFX) reported from Kingston upon Thames, England

    @AskNationwide We have separate login credentials but all accounts are in joint names

  • hadders42 diane hadfield (@hadders42) reported

    @AskNationwide Have tried both. Same problem

  • DebiAlper Debi Alper (@DebiAlper) reported

    Hi @AskNationwide. I'm having trouble logging into my a/c. Is there a problem I should know about?

  • Carlo62545751 @Carlo 💙 (@Carlo62545751) reported

    @AskNationwide Is anyone else having problems logging on to internet banking via the app?

  • HW1969 Helen Wood (@HW1969) reported

    @AskNationwide I need help to find out if my Dad, who is currently unwell and now has memory issues, has an account that is still in operation. POA is in process but not yet granted. How can I go about this please? Needed for a care financial assessment.

  • hadders42 diane hadfield (@hadders42) reported

    @AskNationwide hi. Is your online banking service down please? Cannot log in and have some important things to sort out this evening. Thanks

  • beclpool Becki 🌈 ❤️⭐️⭐️ (@beclpool) reported

    @AskNationwide I have three questions 1. As I can’t now access the account how I am going to know when the money has hit. 2. How do I contact you as online chat said they could not do this and 3. How long will the restriction take to be lifted as I have read it can be days

  • luckyminnow Lu C (@luckyminnow) reported

    @MartinSLewis Really wanted to switch to @AskNationwide as a more ethical way of banking but have seen people sharing awful experiences, with lots saying it's really difficult to get the switching bonus and often takes ages to get a reply to queries

  • lisahuntergreen lisa hunter-green (@lisahuntergreen) reported

    @AskNationwide I want to cancel cancel my switch to nationwide can’t get to speak to anyone need help asap

  • TomAlbone Tom Albone (@TomAlbone) reported

    @AskNationwide I keep getting technical errors from the website and app when I try to do something with my card reader (login, make payment etc) What's going on?