Nationwide status: access issues and outage reports

Problems in the last 24 hours in Andover, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Captain Chaos 🇺🇦 (@CaptainChaos5) reported 8 minutes ago from Andover, England

  Just seen an ad for @AskNationwide promoting their Scamcheckker service. I think the public have worked out the scam.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Eze Hive (@EzeHive) reported 5 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Septic Skeptic Fella Русский мир иди на хуй! (@dunfishin4) reported 6 minutes ago

  @AskNationwide Unfortunately there are very few ways to talk with you when an issue arises. Like when an insurance company helps itself to £100s from my bank account because they took a renewal payment a week before the renewal date whilst I was in the process of trying to cancel my renewal.

• 
  Rob Slade (@Rjs4Rob) reported 8 minutes ago

  @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?

• 
  ME? I'm not well.... (@itsfar2bright) reported 10 minutes ago

  @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

• 
  D (@BFJD32) reported 12 minutes ago

  Is there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 13 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Martin Hepworth (@maxsec) reported 15 minutes ago

  @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

• 
  Tracy (@Tracy52468806) reported 20 minutes ago

  @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

• 
  Michelle Bills (@shellbills) reported 20 minutes ago

  @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

• 
  Michael Bolton (@MichaelBoltonA) reported 21 minutes ago

  @AskNationwide Over 25 minuts on hold and still no answer - high call volumes - when did service become so poor?