Nationwide status: access issues and outage reports

Problems in the last 24 hours in Andover, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Captain Chaos 🇺🇦 (@CaptainChaos5) reported 17 minutes ago from Andover, England

  Just seen an ad for @AskNationwide promoting their Scamcheckker service. I think the public have worked out the scam.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Soft Touch (@baghcat) reported 10 seconds ago

  Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

• 
  Tina Raistrick (@tinamay1977) reported 5 minutes ago

  @AskNationwide I cant access the app, first lloyds now nationwide is down

• 
  Donnachadh McCarthy (@DonnachadhMc) reported 5 minutes ago

  Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

• 
  Peter McDermott💙 (@PeterMc_Dermott) reported 6 minutes ago

  @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

• 
  John Rogers (@TerminallyChimp) reported 7 minutes ago

  @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

• 
  Neve (@nevesunhappy) reported 8 minutes ago

  @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

• 
  Corin Messer (@CorinMesser) reported 9 minutes ago

  @AskNationwide Maybe it would help if I noted that none of our details have changed and our cover level hasn't changed and the Bank of England inflation calculator suggests our August 2025 premium of £626.30 should have increased to £638.75 not £987.00. Perhaps £987.00 was just a typo?

• 
  Matabele Warrior (@bsisa16) reported 12 minutes ago

  @educationgovuk I hear I being charged 2.50 being late. At a very top Pri - School. It is not going to happen @Uber_Support. We Charge back @AskNationwide...you will pay my money back. There are cameras...I challenge the British Company working with Chinese Company in Shenzhen...pull out the CCTV.

• 
  JCB (@Plsdoright) reported 16 minutes ago

  @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

• 
  Josie Bishop (@Josiry71) reported 17 minutes ago

  @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service