Nationwide status: access issues and outage reports

Problems in the last 24 hours in Andover, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Andover, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports Near Andover, England

Latest outage, problems and issue reports in Andover and nearby locations:

• 
  Captain Chaos 🇺🇦 (@CaptainChaos5) reported 55 minutes ago from Andover, England

  Just seen an ad for @AskNationwide promoting their Scamcheckker service. I think the public have worked out the scam.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Heather Finlay 🕊️KPSS💚🤍💜 (@LuxuryMoon) reported 2 minutes ago

  @AskNationwide Your new style layout for online banking is very poor and much worse than the current one. I sent a message a couple of days ago saying that I don’t want to switch but received no reply. The old style holds the information on one page . With a grid format that makes it easier to see and find a transaction . The new one is all over the place , disorganised and forces me to scroll up and down constantly . It seems that you have gone for a system that suits your tech staff but not your actual customers How do I retain the old style? I feel so strongly about this that I will move to another bank if forced to use the new style

• 
  Matt Leslie (@mattleslie74) reported 4 minutes ago

  @AskNationwide The app issue has been ongoing for the last fortnight. I've restarted my device, I've uninstalled and reinstalled the app, but it is glitches aplenty when verifying a payment I've made to a third party.

• 
  Tom McGivern (@tommcgiv) reported 6 minutes ago

  @AskNationwide As a so-called customer lead organisation you should at least give customers the ability to contact by email people with influence within the organisation

• 
  Hello Purgatory (@HelloPurgatory) reported 7 minutes ago

  Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

• 
  Oliver Myhill (@Forthemanynott5) reported 14 minutes ago

  @ChelleChipato @AskNationwide Congrats to the lad on his results . Questionable customer service to say the least on the other hand

• 
  Yaw Asante (@yawizzy) reported 15 minutes ago

  @ChelleChipato @AskNationwide Go talk to the manager at the bank not here. Not everything is for social media and public consumption. The bank will probably DM you and ask to do same. What happened to offline problem solving?

• 
  Christopher Freeman (@cmdfreeman) reported 15 minutes ago

  @AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.

• 
  Alex Birch (@alexbirch1992) reported 20 minutes ago

  @AskNationwide @steph_wass Can confirm there is an issue - no pending payments from today and problems getting into the app

• 
  Jonathan Scott (@jon_d_scott) reported 21 minutes ago

  @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

• 
  Carl Lamb 🐑 (@carllamby2010) reported 23 minutes ago

  @AskNationwide Still not working payments not going through