Nationwide status: access issues and outage reports

Problems in the last 24 hours in Ammanford, Wales

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Ammanford, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Nationwide Issues Reports Near Ammanford, Wales

Latest outage, problems and issue reports in Ammanford and nearby locations:

• 
  Sue Rea (@reasue10) reported 23 minutes ago from Llandeilo, Wales

  @AskNationwide logged onto my banking app and all my accounts have disappeared help please

• 
  Mark Campion (@MarkkCampion) reported 43 minutes ago from Swansea, Wales

  @AskNationwide An increase, albeit tiny, in savings interest rate is welcome. But why make existing customers open a new account to access the rate? Why not just up the rate of the existing account? You could be more helpful to everyone here! (Re Triple Access Savings Account)

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Garfies (@Garfies) reported 6 minutes ago

  @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

• 
  Rhys Foran (@rhysforan) reported 14 minutes ago

  @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

• 
  . (@RMcG1991) reported 15 minutes ago

  @AskNationwide New Customer opened account last week, can't set up a Payee because "you can't verify me" despite me having a card reader Now logged in today amd all my pending transactions are showing as pending and completed leaving me with over £300 missing. Whats going on? Terrible start

• 
  Jennifer Curle (@jennifer_curle) reported 15 minutes ago

  @AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.

• 
  Eze Hive (@EzeHive) reported 16 minutes ago

  @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

• 
  Leej Low (@low8991) reported 17 minutes ago

  @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

• 
  Ric M. (@revoraman) reported 18 minutes ago

  @AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.

• 
  Bailey (@BaileyBai_Allen) reported 21 minutes ago

  @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

• 
  Joy Brooks (@JoyBrooks99) reported 22 minutes ago

  @AskNationwide Will someone please answer post or the phone or call back. Every avenue to communicate with customers service is blocked. Call backs don't register as an incoming call so these are missed and you have to go through the whole rigmarole again.

• 
  daisy macvicar (@daisy_macvicar) reported 25 minutes ago

  @AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app