Is NatWest down in Weston-super-Mare, North Somerset, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Weston-super-Mare, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (27%)
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Transactions (18%)
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Mobile App (15%)
Community Discussion
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NatWest Issues Reports Near Weston-super-Mare, England
Latest outage, problems and issue reports in Weston-super-Mare and nearby locations:
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ez - pain in the *** era
(@EmotionaIEz) reported
from
Cardiff, Wales
The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.
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#HellomynameisClaire
(@stoneclaire2015) reported
from
Cardiff, Wales
@NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Ineson
(@InesonMatthew) reported
My reply 'Rachel. I need to use the car charger! How do i get home?! It has now been 3 1/2 hours. Get a few bits and set off down the motorway with the bag?! You will not tell me what 'policy' , effectively my card is still blocked due to your 'policy', u deny me access to my own money. Esoecially disgusting is that one of the people i spoke to at natwest when asked if i was an old lady or someone in a wheelchair was told that natwest would do nothing for them either. That is appalling. And the promised call back from a manager Hasnt happened of course.'
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Mo2
(@ImaginaryCard) reported
@NatWest_Help @StarlingBank natwest tell me to speak to starling, starling tell me to speak to natwest. I'm a starling customer and the natwest machine didn't give me my money but it came out of my account. Who's going to help solve this??
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LaurelMd
(@JuanWild51) reported
· 1dPrem Sikka @premnsikka.bsky.social NatWest to give further £1.5bn to shareholders weeks after UK govt sold the final part of its stake in the bailed-out bank. Govt bailed it out for £45bn. After rescue, sold shares at £10.5bn loss. Now bonanza for shareholders. City always wins. People get cuts higher taxes, benefit/service cuts.
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Patrick Maguire
(@Patrick88181844) reported
@Lindstar24 How much support did RBS/ NatWest require? £54billion of public money to prevent bankruptcy?
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Alexander Hughes
(@Sandybhoy777) reported
@Janetsk20073533 @jos02611 Some people called Jarnail Singh a legal expert, others a post box. At one time Nick Gould was considered a great help to some in the PO scandal whilst also being a total disaster by Natwest victims. It's dificult to gauge, for lay people, who is actually good for them ....
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling
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Saskia
(@Saskiaaa_____) reported
Took 2 months to get a business bank account with Natwest opened. Despite having been a personal customer for over 20 years and providing all my HMRC docs to verify self-employment. The **** they asked me for was ridiculous - even asked for photos of my stock! Told them no, I don't need to. Surprised they didnt request my bra size. Got it in the end but what a polava.
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'Toba Ariyo 👷🏗️🚧
(@Toba_Ariyo) reported
@Ohijeme ...of your credit limit. Register on the voters role if you haven't. Slow and steady watch your credit score get better. Register on clearscore /NatWest to read your credit report and see what is affecting your Credit score.. 2/2
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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Rachel Wilson
(@wils1383) reported
@NatWest_Help Sent you a DM now @NatWest_Help - basically outlining how NatWest have totally lost the customer focus and care. They rely on automated systems and automated updates rather than provide a solution for their customers to work with them. Computer says no! Awful.