NatWest

Is NatWest down in Cardiff, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cardiff, Wales 03/26/2026 22:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • robertyone Roberta (@robertyone) reported

    @ManxMaid2 If you dont need to visit the branch then the Natwest International one is good. However their branch in Douglas along with the IoM branch is awful.

  • FlailingAtLife Steph (@FlailingAtLife) reported

    @NatWest_Help trying to make a balance transfer from lloyds to natwest and I keep getting "something went wrong" on the app - help please!?

  • CubDJS DJHS (@CubDJS) reported

    @NatWest_Help morning, are there technical issues with your systems today? My monthly SO from my Lloyds account isn't showing & the app tells me I am overdrawn because of the SO to my NatWest savings account, but that money isn't showing in my savings so I can't transfer it back!

  • PaulVidamour Paul Vidamour (@PaulVidamour) reported

    @14MilesToFrance @Barclays Service from Banks has plummeted recently, I’ve been trying to move an account from Barclays to Natwest since last October, unbelievable

  • A20065064 Ana (@A20065064) reported

    @NatWest_Help What about giving me access to my mone? , 8months with no access to my money because they don't accept more than 50 files sent as valid proof of my ID or address. Natwest give me back my money.

  • SapienShopper SapienShopper (@SapienShopper) reported

    @HalifaxBank THE WORST MESSAGING APP SUPPORT - 2 days of going back and forth and I cant get a simple answer to a question on my Halifax rewards, continually handed to a new random person who gives unhelpful 1 line replies. NatWest customer service is much better

  • iSurroundScar ♻️ LunnettiaJersey 🇯🇪 (@iSurroundScar) reported

    NatWest @ Library Place , Saint Helier Jersey. Either they do not understand “new account” & new WORKING pin or they are useless. Back in this morning and if they do not listen to me as they have not been doing since April, changing bank completely.

  • jadesharp1992 Jade Sharp (@jadesharp1992) reported

    @PBepey @djden yeah, it's fine, i'm with natwest and am having no issues.

  • A20065064 Ana (@A20065064) reported

    @NatWest_Help @BristolPride Natwest give me back my money. Close my account and transfer my funds to the account provided. Both accounts same holder, same ID, but they don't do it. Eight months with no access to my money.

  • CubDJS DJHS (@CubDJS) reported

    @LloydsBank good morning, my monthly SO to my NatWest acc hasn't reached it yet. They say I'm overdrawn because of my SO to my Savings acc. I can see you're working on the issue; I just wanted to check PSR covers any overdrawn charges that may be incurred by your system issues?