Is NatWest down in Cardiff, Wales?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Cardiff, Wales
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Login (33%)
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Website (17%)
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Transactions (8%)
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Withdrawals (8%)
Community Discussion
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NatWest Issues Reports Near Cardiff, Wales
Latest outage, problems and issue reports in Cardiff and nearby locations:
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.
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#HellomynameisClaire
(@stoneclaire2015) reported
from
Cardiff, Wales
@NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?
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Js Mum
(@CPMumma79) reported
from
Cardiff, Wales
So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.
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ez - pain in the *** era
(@EmotionaIEz) reported
from
Cardiff, Wales
The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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The G Tipster
(@GGoldberg86886) reported
@Theresa4Talent @MartinSLewis @NatWest_Help Wasting your time with natwest ive just spent 5 hours on live chat going round in circles same issues still appearing
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Rebecca Marian
(@RachelWilde13) reported
@NatWest_Help I started a small charity 2 years ago. We have an account with you. It took NatWest so long to set up the account in you paid the us compensation. Now I need to access it to pay an invoice having had a dormant period to discover you have deregistered me without 1/
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liv 💛
(@oliviazao) reported
I got strong-armed into a “financial health check” at NatWest that ended up being a big pitch of their products but the Premier service actually sounds very good. They may have won.
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Euphrosene Labon aka Wise El
(@euphrosene) reported
Strewth. The @natwest app is USELESS and their Cora AI is even MORE useless. At least I can still get into the website version.
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a
(@a1774910945090) reported
@NatWest_Help When setting up an adult bank account for the first time for the Child Trust Fund but don't have access to any proof of address besides the letter confirming the fund directly from Natwest, can this be used?
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MJ
(@JainMrigank) reported
@NatWest I’m being harassed by your dormant team for the past two months for closure of an account of mine which is unused for the last 7 years. Agents Jessica and Michelle interacted on 5/8/25 & 11/8/25 for an hour each but to no avail. Can anyone help?! Any escalation matrix?
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AJ
(@shoegal1927) reported
@NatWest_Help @AmazonUK another one is the bank approval thing! how often it cuts off & goes back to checkout so you have to redo. hoping to get that took off too if poss. especially now with no phone. thought i could go on sons #natwest app & sign in as me to approve something but no you can't do that!
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Web Dev
(@ChrisofCarr) reported
@NatWest_Help I need to change the spelling of my first name on my NatWest account which has not been a problem since now. I simply need to change it from Christoper to Christopher. What documents do I need to provide and can I do this online?
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Mark Amery
(@XplodingCabbage) reported
Which would be fine if I could actually find a way to get back to the form in order to enter my bank-approved lies into it. But I cannot! So I am seemingly stuck on an unfixable path to losing access to my accounts. Tomorrow I start work on migrating everything to Natwest.
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UK wedge. ALAW 🏴🇲🇳🦮🐘🐖🦒
(@A_saxonsage) reported
@ReformerDog2 Co op and santander honour your direct debits but don't charge you any fees even if you have no overdraft function on your account You are better off having a **** account in a smaller bank, they look after you, NATWEST is the worst