NatWest

Is NatWest down in Cardiff, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cardiff, Wales 05/01/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (32%)

    Login (32%)

  2. Mobile App (23%)

    Mobile App (23%)

  3. Transactions (19%)

    Transactions (19%)

  4. Website (15%)

    Website (15%)

  5. Transfer (6%)

    Transfer (6%)

  6. Withdrawals (4%)

    Withdrawals (4%)

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • rjw_ Ryan Wilson (@rjw_) reported

    @NatWest_Help Hi. Fraud prevention flagged a transaction of mine today and told me to go to a branch. The problem is I live in Northern Ireland. Got locked out of my account. Can I verify my identity through Ulsterbank, a Natwest subsidiary and unlock my account?

  • DSkaith David Skaith (@DSkaith) reported

    There’s currently around 25 people waiting to be seen in NatWest Branch. Advisors constantly telling people to ‘do it online’. Having spend 90 minutes on hold to a telephone advisor i would say the current system @NatWest_Help is using isn’t working. A bank is still a place….

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    Please be advised that service 500 is again serving stops outside Natwest in Watford Town Centre due to bollard failure. We apologise for any inconvenience caused.

  • arrivatheshires Arriva Beds & Bucks (@arrivatheshires) reported

    500 back to normal service, Watford High Street Bollards are still broken buses are picking up on Market Street at NatWest

  • Lucek1983 Lucy Kennedy (@Lucek1983) reported

    @ichoosemag I was working in @NatWest

  • GregSmi02987176 😇 (@GregSmi02987176) reported

    @Natwest got to be the worst customer service ever

  • D93772261 D (@D93772261) reported

    @Metro_Bank I have never come across such an incompetent bank. service is extremely poor! other people got their dispute resolved quickly for their customers from NatWest & Barclays. I raised a complaint & no one has not been resolved been with the bank when you only had 4stores

  • howellsimon830 Simon Howellsimon830@gmail.com (@howellsimon830) reported

    @BarclaysUKHelp Don't you think the most sensible response would be to get a member of your mandate team to call me rather than continue to encourage complaints. I have already opened a Natwest business account as a result of your poor service and plan to move my main accounts over

  • WeakHandsWilli1 Will 💎 (@WeakHandsWilli1) reported

    @HSBC_UK @_Isotope__ They’re one of few banks (hsbc, Barclays, Santander and NatWest) to completely **** themselves over, recently missed out on SOL as I went to deposit 2k GBP and United Kingdom is no longer an option on billing address. Moved banks without a second thought. Control freaks.

  • sygad1 Darren Cousins (@sygad1) reported

    @NatWest_Help App feedback. Search transaction history timeframe only allows the last 12 months. I've been a natwest customer for 25 years, 12 months is a VERY limited window of time.