NatWest

Is NatWest down in Cardiff, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cardiff, Wales 01/25/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ruthmkirby Ruth (@ruthmkirby) reported

    @NatWest_Help Mmmm…and how long before NatWest say I have to talk to the business team to access my own money too

  • TwoHammel Jonathon (@TwoHammel) reported

    NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in my gas meter

  • GoldenmiraVT Mira‼️🦊🤎【COMMS OPEN】 (@GoldenmiraVT) reported

    natwest after giving me the most vague response and ending the help service when they have, infact, not helped at all

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard Actual problem with your system at MasterCard/NatWest. And not just for me. Confirmed two days ago after 3 weeks of phone calls, various advice, various devices, etc and loss in access to card payment in sales. Please provide email for complaints process.

  • HodgkinsonAR Allan Hodgkinson (@HodgkinsonAR) reported

    @paullewismoney @NatWestGroup Banked with NatWest for over 40 years. Left largely because of lacklustre service and joined HSBC. NatWest never asked why nor indicated that they were sorry to see me go.

  • BasiaMason Basia Mason (@BasiaMason) reported

    @AskMastercard @Mastercard various cards hit a problem when authentication box disappeared from the screen as code came through on the mobile. It took three weeks and one supervisor and then one day for the team to rectify it. MasterCard problem not NatWest after all. Complaints email please.

  • freeagent FreeAgent (@freeagent) reported

    @Mr___Boy @NatWestBusiness Hi John 👋 The NatWest Group acquired FreeAgent in 2018. As part of their business current account service, NatWest, Royal Bank of Scotland and Ulster Bank NI now provide FreeAgent free of charge to all of their business current account customers. [1 / 2]

  • LizTray Liz Tray (@LizTray) reported

    Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • DavidEppel1 David E (@DavidEppel1) reported

    @mrcitythinks @10DowningStreet I don't know but Natwest acknowledged it early on, and they still owe the larger payment -should be resolved next week, then I will demand an explanation from both sides. I love being a customer!