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NatWest status: access issues and outage reports

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Full Outage Map
  • NatWest generated 0 outage signals in the last 24 hours around Cardiff, including 0 direct reports.
  • The most common problems reported in this area mention Website.
  • 100% Website (100%)

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Cardiff, Wales

The most recent NatWest outage reports came from the following cities: Barry.

CityProblem TypeReport Time
Barry Website 8 days ago
Cardiff Login 11 months ago
Cardiff Website 1 year ago
Barry Mobile App 1 year ago
Cardiff Mobile App 1 year ago
Newport Mobile App 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • EmotionaIEz
    ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • stoneclaire2015
    #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79
    Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gillpind
    gill pind (@gillpind) reported

    @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

  • mortgagesols
    Mortgage Solutions (@mortgagesols) reported

    NatWest has launched a fund to help housing associations buy affordable homes from housebuilders. 👇 Link to article in the comments

  • WGCitizens
    WGCitizens (@WGCitizens) reported

    My reward for years of customer loyalty to NatWest bank? Their pockets stuffed with profit and the high street branches closed, including WGC. Customer service? Nah, just shareholder fixation…and a failure to support those who’ve supported their company.

  • Sparky2504
    Chris (@Sparky2504) reported

    @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

  • dylan12135
    dyan gough (@dylan12135) reported

    @Aodh_MagUidhir @NewnhamTony under FCA regulations NatWest will need to move hq to inside the uk You are the problem in this country - can’t have a sensible conversation with someone who has a differing view so u resort to abuse. Sad that you’re so full of hatred for the uk to make ur stereotype comments

  • PulpLibrarian
    Pulp Librarian (@PulpLibrarian) reported

    Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

  • MR_C1979
    MR C (@MR_C1979) reported

    @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

  • ScattyCat
    Di Beirne (@ScattyCat) reported

    @NatWest_Help 2/2 problems. I've contacted HMRC, they said it's not a problem at their end, must be NatWest as I can log in, but then approval screen is blank. Is this a known issue? Please ask your I.T. to fix it. Been waiting for a reply in app customer service for over 10 hrs

  • cheeseandbunion
    Alan Crispman (@cheeseandbunion) reported

    @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

  • deborah_hilliam
    Deborah 🇺🇦 (@deborah_hilliam) reported

    @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.