NatWest

Is NatWest down in Cardiff, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Cardiff, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Cardiff and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Cardiff, Wales 12/14/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Cardiff, Wales

Latest outage, problems and issue reports in Cardiff and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help account been blocked for over a week now, no response from NatWest, can’t access any funds, just been charged for a direct debit not being paid, running out of money for food and every day living, what a service

  • antonov124 Darren Ashworth (@antonov124) reported

    @PlayOJO how long does you’re support team take to@reply to an email ? Having issues with NatWest cards but have had no help

  • XXIV_Anthan Billy (@XXIV_Anthan) reported

    @NatWest_Help don’t ever bank with NatWest. Terrible bank, has stole £60 from me due to the duplicate payments and now £260 and refusing to answer. #natwest #bank #Banking

  • dawnlouisa Dawn Hoskins (@dawnlouisa) reported

    @NatWest_Help can anyone help with the opening of an account for my Ukrainian guest we applied two weeks ago & have since not heard anything. I’ve called NatWest twice today, each time I’m told to make this enquiry online!

  • Past_Youtube Past Youtube (@Past_Youtube) reported

    @GamblerFin i know its annoying but just its safer in the long run. banks like natwest are **** because they have no restrictions pretty much

  • amdawson384 Ann Dawson (@amdawson384) reported

    I have now transfered almost all of my money from my account. I am so disappointed with the fact that Natwest have done nothing to improve the terrible external state of the East Ham branch. I have been your customer for nearly 30 years but it is a worry that basics are ignored.

  • JohnApocalypse John Apocalypse (㇏(•̀ᵥᵥ•́)ノ) (@JohnApocalypse) reported

    So, for the second year in a row, my card is broken and I can't scan anything. Someone at Natwest needs to fix this ****

  • dunne_simone Simone Dunne (@dunne_simone) reported

    @NatWest_Help never has a company Made me feel as worthless as natwest have. Well done you won, I'm broken. I have nothing left in me. My daughter is clearly not going to get her nursery money back so I cannot now do my job and this is down to your error. But you don't give a fck

  • Awordablow John527 (@Awordablow) reported

    @NatWest_Help Why the hell is it so complicated reporting a payment that was not authorised?? I simply wanted to block any further payment to a scam operator. NatWest’s reporting system sends users to a dozen webpages - I’ve had to cancel my credit card bcs your system is such a farce.

  • amdawson384 Ann Dawson (@amdawson384) reported

    @NatWest_Help I have now transfered almost all of my money from my account. I am so disappointed with the fact that Natwest have done nothing to improve the terrible external state of the East Ham branch. I have been your customer for nearly 30 years but it is a worry that basics are ignored.