NatWest status: access issues and outage reports

Problems in the last 24 hours in Wells, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wells, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

• 
  𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported 59 minutes ago from Castle Cary, England

  I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rizzy Khan (@Rizkhan147) reported 5 minutes ago

  @NatWest_Help @RossupJ Yeah same for me. NatWest app credit card isn’t working

• 
  James Story (@JamesJStory) reported 5 minutes ago

  I’m not surprised Help to Buy ISAs ended - nobody I try to speak to about mine knows how they work. Letting agents, mortgage advisor, conveyancer and now NatWest themselves have just thrown me onto other people every time I have a question. Just awful.

• 
  Ben Adamson (@BenAdamsonDXB) reported 5 minutes ago

  @Barclaycard I've spoken with NatWest about this, yes. They say there's no problem. For the time being, they've recommended making a direct payment from my current account. How quickly will that show up in my Barclaycard transactions as a payment received?

• 
  Gareth Morris (@GarethDMorris) reported 9 minutes ago

  @FertilityFun @NatWest_Help Hi Myrtle. I think the issue I was having that day was part of a wider Natwest-wide problem with the app....

• 
  Sparky Shiny (@sparkyshiny) reported 9 minutes ago

  @NatWest_Help @JonParryUK @StarlingBank I've also had same problem with natwest app.

• 
  Jase (@mindserenade) reported 11 minutes ago

  . @NatWest_Help the move to Mastercard for all customer debit cards is wrong and a crap customer experience. In order to lower your costs, all my online accounts will need to be updated. It’s a really crappy move. #NatWest

• 
  emma louise ferguson (@fudge11) reported 13 minutes ago

  @NatWest_Help @decappeal Do not bank with NatWest! Awful customer service! 5 messages and no reply!!

• 
  Conor James McSpirit (@ConorMcSpirit) reported 15 minutes ago

  @MartinSLewis hi Martin are you able to help with loans. NatWest have given me one with a 30% Apr to someone who had a real life addiction. And this could seem in my bank statements I took out £2000 last June and so far only £80 has been paid due to interest. What can I do.

• 
  Michael Rafique-Marsh (@Benzoate) reported 18 minutes ago

  @HSBC_UK The profanity wasn’t directed at HSBC but was used to describe the attitude of HSBC towards 1% of their customers who can’t access their accounts for 3 months a year. NatWest, Halifax and Monzo have no problem functioning during the summer so I will bank with them and not you 🫡

• 
  Sayuri (@malibugirl77) reported 20 minutes ago

  @NatWest_Help my NatWest app Credit card sections go error