NatWest

Is NatWest down in Wells, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wells, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Wells, Somerset, England 03/02/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • khalidh171 khalid hafeez (@khalidh171) reported

    Has the natwest system back up and running as its been down all day

  • Debrock1313 Debbie Hall (@Debrock1313) reported

    @The_JamesJordan I used NatWest for both of my daughters accounts. Took their paperwork into branch with no issues

  • SallyAungier SallyA (@SallyAungier) reported

    @NatWest_Help @NatWest He has spent months going into your @NatWest_Help Horsham branch. They have not been helpful or empathetic at all. Face to face hasn’t worked. I will forward your replies to him and respond tomorrow. Character limit is no problem just the limitations your Horsham branch has!

  • deerfold Nathan ██████ (@deerfold) reported

    @Juliaarthur8 Another chap turned up and I told him the machine had just swallowed my card. He ignored me. It swallowed his card. Man at NatWest accepted it might be a problem with the machine. Slightly annoying as I was 200 miles from home.

  • CarolW2170 Carol Williams (@CarolW2170) reported

    @MartinSLewis I'm an existing customer. Can you advise me on how this works please as my credit card rate is quite high with natwest at the moment . It's something like 19% .

  • MckrayRemelo Remelo Mckray (@MckrayRemelo) reported

    @MartinSLewis There a glitch in the NATWEST banking system where it won’t let me apply for it, they are telling me that I’ve to join there sister company RBS . So not everyone can get that account.

  • jimmy__ONE jimmy ONE (@jimmy__ONE) reported

    @NatWest_Help @markrickaby Same here. Transaction notifications stopped working a week or 2 ago on my iPhone and iPad. I’ve tried reinstalling the app and toggling notifications on/off. Nothing helped Any news on this problem NatWest?

  • MPInvestments1 MP Investments (@MPInvestments1) reported

    @glr_1990 Recently did a 5 year fix at 4.54 for 5 years with Natwest (re-mortgage). Maybe rates could go lower, but I doubt by much, plus long term base rates are around 5 percent I believe anyway.

  • RickyTBridge68 The Elected Mayor of Lancashire (Temol) (@RickyTBridge68) reported

    I swapped to @TSB a few years ago because I was sick of the crap service the NatWest was giving me. Now sadly TSB have gone the same way. When I'm stood in the Branch and all the staff want you to do, is their work for them online. Time to find a bank who wants customers

  • SarahKyle94 Sarah Allen (@SarahKyle94) reported

    @NatWest_Help I have a subscription to @audibleuk and they’re not able to verify payment or take money from my account since changing the surname on my card. I’ve done every troubleshooting idea with Amazon & audible so it appears to be a NatWest issue…please help!!