NatWest

Is NatWest down in Wells, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wells, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Wells, Somerset, England 11/17/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Alexxa1974 Alexandra Wingrove (@Alexxa1974) reported

    @NatWest_Help @NatWestGroup I find it really unprofessional that you wait on hold for ages for your mortgage team and then as your call gets answered the agent cuts the call off. This has happened twice today. I actually expected better customer service than this from NatWest!

  • johnellison John Ellison💙 ♿️ 🇵🇸 🦉 SWFC Blues Guitarist (@johnellison) reported

    @Ocado @NatWest_Help It should be good again now, it's a problem with @NatWest_Help is there a way to set up a standing order for Smart Pass? as this seems a monthly issue NatWest won't fix?

  • david52010 David Green (@david52010) reported

    @NatWest_Help If money worries cause me stress, I’ll open an account with a bank who’ll be there to speak with me face to face. NatWest on the Isle of Wight are a let down with low customer service levels.

  • A_Clay_Tonne Ash (@A_Clay_Tonne) reported

    @RBS_Help @NatWest_Help Could a RBS branch help me with my NatWest account? Or do they only have access to RBS details?

  • Eastyyy85E K E (@Eastyyy85E) reported

    @CooperativeBank absolutely terrible no access to move money around etc for 3 days now. Worst bank I have ever had to deal with.. You should b giving ppl compensation for this. Every ova week app is down. Advice dnt go with coop..never had any these issues with natwest etc....

  • AndreaWilletts1 Andrea Willetts (@AndreaWilletts1) reported

    @janib_19 @CooperativeBank Natwest..think its 200 for swapping and I do all my usual banking with them and have never had an issue.

  • david52010 David Green (@david52010) reported

    @NatWest_Help The only thing stressing me is the low quality customer service being forced on me by NatWest greed in closing the branch in Ryde. Agents simply repeating senior managers’ lines shows how uncaring an robotic your staff have become. If you let me down I will involve the Ombudsman.

  • exmouthseer exmouthseer (@exmouthseer) reported

    @natwest biometrics stopping me paying any bills. Removal not work. Driving me mad. Just been cut off by your phone answerer who I asked to talk through process in case I’d made a mistake. Disgusting I am a business customer

  • TommaxMw mark White (@TommaxMw) reported

    @afcbbeachboy @NatWest Even so Nick how long before everything is online it's disappointing to see how busy that bank is yet it's still closing down in a major out of town shopping centre

  • ShaunaAWeller Shauna Weller (@ShaunaAWeller) reported

    @NatWest_Help my main natwest account has disappeared from my account! Please help!