NatWest

Is NatWest down in Wells, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Wells, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Wells, Somerset, England 01/21/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Wells, England

Latest outage, problems and issue reports in Wells and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DLBrade Daniel Brade (@DLBrade) reported

    @HSBC_UK finding it impossible to pay my credit card as I bank with NatWest, poor customer service

  • RSatford ResiGamer_28 (@RSatford) reported

    @spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay

  • MathsladyScott Heather Scott (@MathsladyScott) reported

    @NatWestBusiness I wrote a 3 page letter of complaint to NatWest re time it took to resolve a problem 11:38- 17:35hrs-manager was 'satisfied agents were doing what they could ... successfully' - often banks miss the point of customer service - I will be closing my account 😢

  • shrimpsy291 @shrimpsy (@shrimpsy291) reported

    My mum(86) got a text saying her o2 payments had not been received so she reentered her bank details, fortunately it worried her if right , but luckily NatWest have an old biddie help line (her words ) and sorted it all for her, but really frightened her 😢#ThisMorning

  • coffee_cakekids Rachel (@coffee_cakekids) reported

    I’ve been with NatWest for about 6 years and only once not been able access my accounts online. I’ve been with @LloydsBank since august and it’s happened about 6 times already. Lloyds, I need to be able to use my app!

  • sircanealot Richard Williams (@sircanealot) reported

    @IanCutress @NatWest_Help It's like fraud is so common now you end up just sitting in the corner crying and because you have no idea who you can trust or talk to now to solve a simple problem... Whenever I've had to call Natwest they've usually been helpful, but they're not as good as they used to be...

  • PrehistoricCat Tracy 💙 (@PrehistoricCat) reported

    @jimswalter56 @MartinSLewis Natwest used to issue both a Visa and Mastercard credit card, but last year when they expired they only renewed the Mastercard. I've also had notice that they are replacing the Visa debit cards early next year.

  • BeaumontDMD Darren Dixon (@BeaumontDMD) reported

    So Lloyds and Halifax online banking is down. Last week it was NatWest What's going to happen to all our money, when High Street banks have completely disappeared? I dread the day when I can no longer see somebody's face when entrusting them with my life savings

  • thejoeywessex Joanna Watchman (@thejoeywessex) reported from Sutton Benger, England

    Evening @NatWest_Help I can’t find a direct debit form for my dad to enable auto payment of his NatWest @Mastercard - can you please advise / help? Thanks.

  • 1968Pixie Michael Elias (@1968Pixie) reported

    @CYMROPORT happening in Cardiff, there are no banks currently in my area, Natwest, Barclays and Lloyds have all pulled out in last 12 months. Awful for the elderley