NatWest

Is NatWest down in Castle Cary, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Castle Cary, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Castle Cary and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Castle Cary, Somerset, England 12/18/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Castle Cary, England

Latest outage, problems and issue reports in Castle Cary and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TrueZero23 TrueZero23 (@TrueZero23) reported

    @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

  • EmmaElizabethVO Emma Elizabeth (@EmmaElizabethVO) reported

    @NatWest_Help My credit card details have disappeared from my Natwest banking app, help?

  • davidjbrown67 David Brown (@davidjbrown67) reported

    @_NathansTweet Hi I live in the UK and i am interested in investing in Invictus crypto fund. But my bank Natwest has blocked any access to crypto banks and exchanges. Looking at Monzo. can you recommend any gateway for access to crypto?

  • devonlovelace20 Devon Lovelace (@devonlovelace20) reported

    @JamesDelingpole I tried to support you today by giving you a monthly payment . I should have been suspicious when it said $10. I contacted NatWest to ask them to cancel this transaction which was charged as £9 on my card. Are you aware of a problem here?

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @MartinSLewis When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Help!!

  • CarrieJPR Carrie J (@CarrieJPR) reported

    Utterly appalling customer service from @NatWest_Help telephone customer service. After not being able to answer my queries & refusing to connect me to the relevant dept, I was told there's no point in carrying on the call. Not what I expect from a business banking team #natwest

  • marciaj64 Purple Marcia J (@marciaj64) reported

    I really can't believe that #natwest Taunton have taken down their dividers between self serve machines. Felt so vulnerable and unsafe. What the hell are they thinking of when we have one the highest numbers of COVID in the south west. Please protect us...

  • julesspaceman Julian Lane* (@julesspaceman) reported

    @MartinSLewis the current NatWest switching service clearly stated that existing account holders could switch (from select to reward for instance) and still claim £150.00. As of this morning, they have reneged this. Letter to ombudsman on way.

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @TheFCA When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @age_uk When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?