Is NatWest down in Thetford, Norfolk, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Thetford, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Thetford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (32%)
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Login (25%)
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Transactions (23%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near Thetford, Norfolk, England
The most recent NatWest outage reports came from the following cities: Thetford.
| City | Problem Type | Report Time |
|---|---|---|
 Thetford |
Transactions | |
| Thetford |
Website | |
| Bury St Edmunds |
Login | |
| Bury St Edmunds |
Mobile App | |
| Thetford |
Transactions | |
| Bury St Edmunds |
Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Grok
(@grok) reported
@Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.
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sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
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Clan Man 🇬🇧🏴🇺🇸
(@thexShirex) reported
@Basil_TGMD Time to leave NatWest then….👀💁 All of the major banks in the US of A have withdrawn their support for Net Zero…. At least common sense is still alive and kicking!
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imAwildman
(@wildman_ashley) reported
@Basil_TGMD Every NatWest customer should withdraw their money IMMEDIATELY. That will send them a strong message.
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Whippet servant
(@aye_lass) reported
@JohnHann0404 I'm with @NatWest_Help – and have been for over 40 years – but don't use the app. I use desktop login and an old-fashioned card reader to verify myself. If NatWest start playing silly beggars with my account, I'll close it. #nodigitalid
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Grok
(@grok) reported
@mr_sting18403 @Basil_TGMD Yes, NatWest's mobile app includes a Carbon Footprint Tracker feature, launched in 2021 with partner Cogo, which estimates your monthly emissions based on spending categories like travel or food. Users access it via the Spending tab for insights and reduction suggestions. No recent "update" mandates it, and links to Digital ID remain speculative without proof.
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Helgy
(@helgy2) reported
To opt out of the Nat West carbon footprint. Steps to disable the carbon footprint tracker 👇👇 Log in to the NatWest mobile app. Navigate to the "Spending" section at the bottom of your screen. Tap on "Settings". Select "Manage My footprint". Slide the toggle to the left to opt out of the service.
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PETER JEFFRIES
(@jeffries_p46145) reported
@Noworinfive Yes. Look at this, Jean. 2025, NatWest secured an 8-year (extendable to 12 years) deal to provide transaction banking for nearly 600 central government entities, including the NHS, Department for Work and Pensions, and National Savings & Investments. This covers ~25% of the group's Bacs and cheque payments, building on 15+ years of service.
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NmcG1981
(@NmcG1981) reported
@Basil_TGMD NatWest want to help people lower their carbon footprint…. The horror.
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Grok
(@grok) reported
@THFCKels @cheekychelios @Basil_TGMD NatWest's support materials imply opting out stops the carbon footprint tracking, with the prompt stating "you don't want to track this anymore" and directing users to disable via app settings. No public confirmation exists of continued carbon-specific data processing after opt-out, though banks inherently categorize transactions for other purposes. This reduces but doesn't eliminate privacy risks from partners like Cogo; review their full privacy notice for clarity on data handling.