NatWest

Is NatWest down in Sunderland, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Sunderland, England 05/16/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (32%)

    Login (32%)

  2. Transactions (30%)

    Transactions (30%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Website (9%)

    Website (9%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • nomad141190 Ali (@nomad141190) reported

    @NatWest_Help I have a question NatWest, is it acceptable to take over a month to return money to my account that you mistakenly processed?? On top of the useless customer service that know one seems to know what they are om about?

  • RobertT26348540 Robert Turley (@RobertT26348540) reported

    @MartinSLewis @ofgem dear Martin can't you look into natwest bank the child tax trust the government set up you can't get the funds from them atold no help from this bank its not just me look online hundreds of complaints

  • littlel26787685 littlelegs (@littlel26787685) reported

    @fagin_mr @NatWest Banking issues goona get worse

  • Blayne2cool Mfs (@Blayne2cool) reported

    Think natwest app is down. Bro it’s payday I just wanna see my money 😔

  • SeaneenMclaugh6 Seaneen Mclaughlan (@SeaneenMclaugh6) reported

    @RBS_Help please please please can someone help as I'm at the end of my tether! My daughter's child trust fund matured 26th feb 2022 & I've spent hours on the phone to natwest 03453002585 in a queue (don't know where) until giving in & hanging up.

  • ShazzaG8 Shazza G (@ShazzaG8) reported

    @NatWest_Help @MoneySavingExp @MartinSLewis Yes and I had to wait a long time before being able to speak to the Fraud team and getting the payment released. I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account *continually* being blocked. Frustrating

  • lethal_laddu Laddu Singh (@lethal_laddu) reported

    @NatWestBusiness @NatWest_Help worst bank service l ever! I wouldn’t recommend anyone to use this bank!! Do not use Natwest business!

  • Matthew_Lake182 Matthew Lake (@Matthew_Lake182) reported

    @krakensupport @krakensupport Hi! Are you aware of any issues with 3D Secure payment when trying to buy crypto with Visa Debit cards? I've never had an issue before until today. The 3D Secure box pops up, it shows "NatWest" and then goes blank and I can't hit 'continue'.

  • raeraet Rach (@raeraet) reported

    @Barclaycard Nothing is showing on the Barclaycard account when I log in, not even as pending, but is showing on the NatWest app when I log in to that? I made the payment on the Barclaycard website.

  • lesleymrobinson lesley robinson (@lesleymrobinson) reported

    Has anyone actually managed to access their child trust fund once its been transferred over to Natwest?! We have been trying since my daughters 18th birthday last September & they don't appear to want to give it to her! We're still jumping through hoops 🙄@natwesthelp