NatWest

Is NatWest down in Sunderland, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Sunderland, England 01/05/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • shawnexes ex (@shawnexes) reported

    @OyesileJohn Errrrrrr zobo. Had 6k transferred another 3k after 3 days no one called or sent an invite . Same NATWEST! Calm down.

  • pawlbird Paul B (@pawlbird) reported

    @bbctms @BBCSounds As the few is seen as a potential problem, why weren't the matches started earlier. The former NatWest Trophy and prior to that the Gillette Cup final on first Saturday in September had a scheduled start time to avoid dew at Lords.

  • gettagripfolks Woman | the word no-one dares to say (@gettagripfolks) reported

    @TheMoominmama Honest to goodness. What a load of sheep. M&S and now NatWest and HSBC. Thankfully I can't remember when l last visited a branch of my bank. Please don't let Call Centres answer phones with "Good Morning, John he/his/him pronouns speaking, how may l help you."

  • ACE_equestrian Alanna Clarke (@ACE_equestrian) reported

    @itvMLshow I have a Help to buy ISA with NatWest they will only let me save £200 a month. Should I change to a lifetime ISA?

  • CherryPickLife Nicholas Taylor (@CherryPickLife) reported

    @AlanJLSmith @NatWest_Help Use a proper bank. I was with NatWest for 30 years. Great when you didn’t need them. Couldn’t help when you did. Total opposite with @HandelsbankenUK always impressed with service when ever asked for help.

  • twatter04672234 twatter (@twatter04672234) reported

    @BarclaysUKHelp How can you have a known issue but no idea when it will be fixed? I have banked with NatWest, Lloyds and Halifax and they have all been able to activate push notifications without any complications. It’s disappointing that there is such a vague response

  • shawnexes ex (@shawnexes) reported

    @OyesileJohn Errrrrrr zobo. Heard 6k transferred another 3k after 3 days no one called or sent an invite . Same NATWEST! Calm down.

  • Charlot82225856 Charlotte (@Charlot82225856) reported

    @NatWest_Help Can't make international payment online because no place to add BIC. It's for my wedding dress so very upset by lack of support from NatWest.

  • MaugeyGeoff Geoff Maugey (de Moley / Mullah) (@MaugeyGeoff) reported

    Nice one NatWest what a stupid slogan tomorrow begins today well the way NatWest carry on it be tomorrow ends today the end of humanity and they don't give a **** well how about this as a slogan bank that killed tomorrow

  • slietim Timothy Sowemimo (@slietim) reported

    @NatWest_Help Yes tried the sainsburys saying service is current unavailable then I transferred money to my nationwide account from NatWest and was able to withdraw