NatWest

Is NatWest down in South Shields, South Tyneside, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/30/2026 03:20

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (28%)

    Login (28%)

  3. Transactions (26%)

    Transactions (26%)

  4. Mobile App (12%)

    Mobile App (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • anj100 Andrea Kechiche (@anj100) reported

    @Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!

  • rayingram Ray Ingram (@rayingram) reported

    @NatWest_Help iOS app outage this morning? Coming up with status message. Rebooted, closed app fully etc. help page says all good - but not #natwest #customerservice @natwest

  • kaydpsycho Kaydpsycho (@kaydpsycho) reported

    Is NatWest mobile banking down ?

  • bhartivpatel BhartiPatel (@bhartivpatel) reported

    @stwater I would like to thank Dawn Robinson on Customer Services who assisted me on 30 Dec in helping a vulnerable customer when he came into the Natwest Bank Melton Rd to pay his bill. He forget his pin so was unable to pay using bank services. Bill paid and DD set up.

  • ScattyCat Di Beirne (@ScattyCat) reported

    @Alison_Wright82 @NatWest_Help Same! Come on NatWest, admit there's a problem and say when it's likely to be fixed - instead of all this 'send us a DM' nonsense, making it sound like it's an individual fault. It obviously isn't... just be honest!

  • walker8888 MW (@walker8888) reported

    UK Banks Down: RBS and NatWest banking systems glitch Thousands of customers have complained they can't login to accounts or make payments via online apps within the last hour.

  • Wesley52972789 Wesley (@Wesley52972789) reported

    @NatWest_Help Does natwest have any control over their scummy fraud department or are they happy for that department to mess up someones account and block that person from buying their 8 week old baby any food or paying any bills??????

  • mphcoach Martin Haworth PCC (@mphcoach) reported

    @NatWest_Help iOS app outage this morning? Coming up with status message. Rebooted, closed app fully etc. help page says all good - but not #natwest #customerservice @natwest

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • maccath Katy Ereira (@maccath) reported

    @bamadesigner @jemjabella @NoseGraze Natwest were totally happy to take my USD income (Ltd company contractor) into account! They're the only mortgage lender that would, and I have my mortgage in my name only. So it can be done! If you need help, I can refer you to the brilliant mortgage advisor that sorted me out.