NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 11/22/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sowthewind1 sowthewind (@sowthewind1) reported

    @GaryChadwicks NatWest: "we may also ask for supporting documentation such as an invoice”. Inference, if your not prepared to show an invoice, or documents that satisfy NatWest, they will block you from withdrawing your savings.

  • PDrillin Pabs 🇹🇼 (@PDrillin) reported

    @KalsElaine I'm with Natwest, anyone questions what my withdrawal is for will be getting a big "**** off".

  • CharlotteDeava1 Charlotte Deavall (@CharlotteDeava1) reported

    @NatWest_Help due to this "logging error", BUT now I will have to start waiting all over again. So I'm just meant to urinate and defecate all over the house apparently. Absolutely disgusting service from NatWest, completely appalled. This needs to be fixed NOW, we pay a premium.

  • 67Joolz Joolz67 (@67Joolz) reported

    @KalsElaine My husband had a row in the NatWest a few weeks ago. To cut a long story short, they said they would have to put down that he 'declined' to tell them what he wanted the the money for. He told them to put what they want. None of their damned business.

  • KERRZZO Paul Kerr (@KERRZZO) reported

    @KalsElaine Why? Because of security concerns? Or are you suggesting a wider issue with NatWest’s liquidity?

  • ChillaxBcn 🏳‍🌈 Frank 🇪🇺 🇺🇦 (@ChillaxBcn) reported

    @RosalindNewsham I've been a NatWest customer since September 1991. Nearly thirty-one years now. Last year - 30th Anniversary - I expected at least a little thank you note from them. Nothing. Disappointing.

  • Beautyon_ Beautyon (@Beautyon_) reported

    Knowing all of this, why would anyone trust NatWest as a means or service for storing their saved earnings, winnings or Pension? They offer no advantage whatsoever, and actively treat customers with hostility and contempt; why does anyone put up with them when Bitcoin exists?

  • MichaelAshura Michael Ashura (@MichaelAshura) reported

    @NatWest_Help I'm a Natwest customer living in S E Asia. I left the UK 17 years ago with an approved fax indemnity for transfers from my UK account. I transfer about once every 3 - 5 yrs. After 2 long expensive phone calls (GBP 37.00) with yr call centre I still cannot make . . .

  • DannyScott1878 Danny Scott (@DannyScott1878) reported

    @Truthseeker1031 @LynnPag13705581 @KalsElaine Natwest already do block certain transactions, anything they don’t like for instance crypto exchanges and the likes

  • Sas_685 SA (@Sas_685) reported

    Hello @NatWest_Help I only have a mortgage with NatWest. Can I log in via the app?