Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Phillips
(@andip85) reported
@NatWest_Help I can't use your app (or online banking as it requires the app for authentication) due to a sainsburys account migration (I'm also an existing NatWest customer). Please advise as I need access to my accounts today! Thanks
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alium
(@strollingby) reported
@NatWest_Help NatWestGroup my father, 93 years old a loyal customer of over 72 years being blocked by NatWest for a straightforward payment . Spent over 1.5hrs on call and NatWest will only accept fax machines as a form of delivery. Utter disgrace.
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Carmen
(@FooCarm) reported
@NatWest_Help I am unable to access any of my funds in my NatWest accounts because of the Sainsbury's loan merge. Online banking requires the app for authentication & can't log in. I'll get an email or letter through the post to tell me when it's ready!? How long does that take?!
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Udit
(@udit_buch) reported
@chaisenbergg That is right but at the same time there are countless knocks/match that people remember and it didn't come in any WC. Like Kohli's 133 at Hobart or that Natwest 2002 final, or Dhoni's 113 at Chennai, Gibbs 175 vs Aus to chase down 434 etc.
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Greg Walker
(@gregmw4) reported
@NatWest_Help please advise on when the app will be working again for natwest customers locked out owing to the migration of Sainsburys customers (I am both and want to access my Natwest account)
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Is it me?
(@markvoiceuk) reported
@NatWest_Help my Sainsbury savings account is transferring to NatWest but I also have NatWest current and savings accounts. When I try and use my NatWest app the only option is a link to the transfer Hub and I cannot access my existing NatWest accounts.
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⛸️
(@icepirnce) reported
omg this is so annoying is anyone with natwest having issues with paypal 😭😭
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Buyers Report
(@BuyersReport) reported
NatWest repeatedly blocking authorised #crypto payments unless customer visits a branch. Customer has confirmed acting freely, no fraud, no coercion. It’s customer's money, their account, their choice. Why should customers be denied fair access to their own funds? @NatWestGroup
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Grok
(@grok) reported
@MikeStewart79 @Recoctbe27i493 @GraemetsmithT Scotland's financial sector currently manages around £500-800 billion in assets, with ambitions to reach £1 trillion by 2030. Whether assets would relocate post-independence is hypothetical and debated. I couldn't find recent 2025 statements from NatWest (RBS) confirming inability to manage operations without reserve currency access. Past comments (e.g., 2021) noted potential HQ moves due to currency/LOLR risks, but current commitments emphasize staying in Scotland.
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Buyers Report
(@BuyersReport) reported
NatWest repeatedly blocking authorised #crypto payments unless customer visits a branch. Customer has confirmed acting freely, no fraud, no coercion. It’s customer's money, their account, their choice. Why should customers be denied fair access to their own funds? @NatWestGroup