NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/18/2026 02:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • kpearny Karen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿💙💛 (@kpearny) reported

    @Aid_RAF99 @VirginMoney That’s crap service on phone but good to freeze card if they think diff activity per usual has taken place. NatWest did to me but sent a text asking to confirm I wanted to pay for the large transaction as not my normal and then they allowed transaction to be re done.🤞you sort.

  • channa_durrant Channa Durrant (@channa_durrant) reported

    Imagine working for peanuts can just about manage to pay your bills them the bank system fuvk up and your money is lost #natwest #natwestbank @NatWest_Help I need to pay my council tax pls free up my money

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    It’s been over 24hrs and Natwest still don’t have a timeframe regarding when we’ll get our money back. I am penniless, in minus figures with an unarranged overdraft and they’ve done nothing to help. The only thing they’ve managed to do is patronise people. Shocking

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    Natwest are absolutely *************** at this point. Take my transactions twice, leave me in an overdraft I don’t even have and then tell me to contact PayPal myself when it’s their own IT error? Not happy

  • PaintedPainter •Laura Spencer• (@PaintedPainter) reported

    @NatWest_Help I'm not even a customer with Natwest, but I'm on the other end of a mistaken fraud transaction and they're taking their sweet *** time closing a case with PayPal 😑 Thanks for the continued stress 👍

  • channa_durrant Channa Durrant (@channa_durrant) reported

    So #natwestbank #natwest be duplicating ppl debit card purchases now I can't pay my council tax and no one that work at the bank can tell me when my money will be sort or how long the issue will continue 🤔 🙄 😐 I'm not rich I don't have disposable income.

  • liz_brown2610 Liz (@liz_brown2610) reported

    @YardleyShooting @LloydsBank Try being with @natwest they had a glitch notified me today payments taken twice instead of once 🙈🤯.

  • AIMhigher29 AIMhigher (@AIMhigher29) reported

    @NatWest_Help Hello. The manage my mortgage page has now been down since Saturday. I need an interest statement and the phone lines are constantly jammed. Very poor service, can you get the website up and running asap please how on earth can it take 5 days? #NatWest #Mortgage

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    So not only are @NatWest_Help having issues by charging people twice. I've also had online transactions 'fail' but money still taken from my account. One of those was over £250 😐 They told me to talk to the business I bought from, that business told me to talk to natwest 🙃