Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (30%)
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Login (26%)
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Transactions (24%)
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Mobile App (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Website | |
| Stanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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small anxious goat
(@spookyghost_boy) reported
Wanna know who ******** at natwest wrote the name on my card and gave me an initial that i dont ******* have
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Lisa Lacey
(@lisalacey32) reported
@NatWest_Help my daughter turned 18 in Jan and has been trying to access her CTF since! Online portal doesn’t work, on hold for 3 hours at a time nobody answers & branch won’t help! Please can someone help us out. This is unreal and the first experience I’ve had with NatWest!
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Ali
(@nomad141190) reported
@NatWest_Help I have a question NatWest, is it acceptable to take over a month to return money to my account that you mistakenly processed?? On top of the useless customer service that know one seems to know what they are om about?
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lesley robinson
(@lesleymrobinson) reported
Has anyone actually managed to access their child trust fund once its been transferred over to Natwest?! We have been trying since my daughters 18th birthday last September & they don't appear to want to give it to her! We're still jumping through hoops 🙄@natwesthelp
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(@AllPaulll) reported
@NatWest_Help @decappeal I have tried DM ‘ ing you, opening a complaint etc. at this stage I would really just like access to my funds and to leave NatWest
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Chris Wands
(@MrChrisWands) reported
@NatWest_Help Hi guys I'm having problems with Natwest Investments Online, and I can see from this site I'm far from the only one. Gave up after half an hour on the phone twice....your new portal's wasn't the best when I registered...no reply on the chat help function...1/2
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GUIDE BRIDGE MOT
(@Guide_BridgeMOT) reported
@NatWest_Help what’s the matter with the phone lines??? Unable to get through to customer service… welcome to NatWest then nothin!
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Simon Edwards
(@Kaids12) reported
@Gubbed__ Natwest closed me and my gf accounts! The UK are treating gamblers like money laundering criminals! If it’s not the horrendous practice’s from the bookies it’s also now the banks! Wtf is going on.
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Katie
(@fantabulouskt) reported
@aomyuu @Ticketmaster @TicketmasterCS Thought it was just me. Got right up to putting my card details in clicked buy now. Authenticated the payment in my natwest up then Tickmaster had an unexpected error!!!! Tickets lost and no longer in my basket! #fuming
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Shazza G
(@ShazzaG8) reported
@NatWest_Help @MoneySavingExp @MartinSLewis Yes and I then had to wait a long time before being able to speak to the Fraud team and getting the payment released. I am mentioning it as I know a lot of other Natwest/RBS customers having this problem - of legitimate payments made to this specific savings account being blocked