NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 12/31/2025 17:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (26%)

    Transactions (26%)

  2. Website (26%)

    Website (26%)

  3. Mobile App (26%)

    Mobile App (26%)

  4. Login (21%)

    Login (21%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Moxhey Maureen Wilson (@Moxhey) reported

    Anyone else have problems contacting NatWest 24/7 Homecare Emergency Services today? Complete shambles!

  • SharonHemmings5 Sharon Hemmings (@SharonHemmings5) reported

    @NatWest_Help Been trying to approve a transaction all day as an error message comes up so can't approve in my app.Was told by someone at NatWest this morning that this is an issue that is being worked on.Are there any updates regarding this?

  • Simonmarkall Simon Markall (@Simonmarkall) reported

    Katie Murray outlines the role @NatWestGroup is trying to do to support customers with low carbon transition. Natwest see it as a core function of their role as a household financier.

  • back2mani P (@back2mani) reported

    Not being able to access your account with your bank is sick natwest is losing it

  • celineekans 1CELINE (@celineekans) reported

    I actually cannot believe that I couldn’t get home at 3AM because NatWest decided they wanted to do a service update from 01:30am - 5:00am. I couldn’t go on the app, use Apple Pay or withdraw money during this time. @NatWest_Help This is beyond dangerous.

  • ra2alghul razalghul (@ra2alghul) reported

    @NatWest_Help hey natwest why are your call agents asking for my card details , my sort code account number and the 3 digit pin This is from the fraud prevention call team Wtf ....

  • struzza83 Name cannot be blank (@struzza83) reported

    @NatWest_Help I asked for transaction list to be sent to my inbox last week. You ignored it, reminded your advisor and all he said it will be done in 2 days. I need it for tomorrow and you do not even feel sorry about that. Dreadful customer service NatWest! Why do we pay account fees for?

  • crpt__fg____ crptfag (@crpt__fg____) reported

    @TakeFive yeah like stasi - in natwest or nationwide block peoples account for no reason and dont even provide a telephone number or anything to get in touch! disgrace!

  • _D13101 DB (@_D13101) reported

    @Liam_bwfc Can’t remember exactly mate it was absolutely irrelevant and stupid though, winging how **** NatWest are because she ‘couldn’t spend her money’ even though she could spend it just not check her online banking/app or something like that

  • gmall77 Squeeeeeeek (@gmall77) reported

    @NatWest_Help That's OK we have used an alternative method not via Natwest as the Natwest credit card was also not working