NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/25/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • c1_carry Dickie Clarke (@c1_carry) reported

    @Amy_Bear84 @rgbeaumont @thecoastguy Has everyone forgetten the catastrophe that screwed over RBS and NatWest customers when their Indian subcontractors destroyed their mainframe and nobody could access their money for weeks sometimes.

  • leila24765781 leila (@leila24765781) reported

    @amazon @TruthFromAcme What’s going on at Amazon???? My bank has received nothing regarding my paying my monthly subscription!!!! I’ve researched is there a problem with you & natwest???? My account suspended for your incompetence to sort banking out!!!!

  • Ralph_Hapschatt 🇻🇦🇬🇧RH (@Ralph_Hapschatt) reported

    @darkmuse @Flycatc08394457 @anon_opin It wasn’t £85k back then. It was £50k, and only because the government increased it. That’s per company, not per bank. So Natwest and RBS are one company. You have 2 accounts? Tough. £50k isn’t an awful lot for a lifetime of hard graft.

  • draslamnaseem naseem aslam (@draslamnaseem) reported

    @NatWestBusiness Rubbish business banking by natwest. I have 2 business accounts but they put my 1 account on hold for 4 wks and I had huge loss in business. Customer service is absolutely nightmare

  • YahYah_Gunn Rob Stow (@YahYah_Gunn) reported

    I withdrew some money from my @WilliamHill account to my @NatWest_Help account and it never arrived. WH are saying they sent it and it’s a NatWest issue. NatWest are saying if it wasn’t received it’s a WH issue. Neither will help. Anyone have any ideas how to resolve?

  • AnnabelleLMark Annabelle Mark (@AnnabelleLMark) reported

    Just tried to ring NatWest to see if they would give me an earlier mortgage appt - website says open 8-8 Mon to Fri and I was greeted by a message saying they are now closed, they really do not care.@NatWest_help

  • seagull4a LindaD 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@seagull4a) reported

    @NatWest_Help No, I search for 'NatWest Bankline Login', using multiple computers. Have had this for the last 3 weeks. Finally got in on 5th attempt today. Get through ID, card reader and password - then get this message.

  • wovenbean Owen Bevan (@wovenbean) reported

    @NatWest_Help both online and in the NatWest app I get a Service Unavailable message. What’s going on please? I need to make a payment.

  • dillydallydawn Dawn Elliot (@dillydallydawn) reported

    @DJD_ice @NatWest_Help My @RBS_help is the same problem. I don't think NatWest and RBS know its occurred 🥺

  • ulucan_aysen Aysen Ulucan (@ulucan_aysen) reported

    Various telephone conversations plus a chat on Twitter and the only response I've got is "we can't comment, you should wait to be contacted by us." This boils my blood. Beware that if you're a NatWest customer, all of a sudden you can find yourself penniless. #Natwest