Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (41%)
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Login (26%)
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Transactions (18%)
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Mobile App (15%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Website | |
| Stanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Pateman 𓅪
(@PatemanSimon) reported
@bea_johanssen @ForeverScept Problem is as having experienced it with NatWest you don’t know and have no right of appeal or proving anything - and I was sending money to my son .. and there’s worse stories than that
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Sian Jordan
(@sianjordanart) reported
@NatWestBusiness hi there i was hoping to find out if I still have a business account with NatWest… I have a current account but can’t seem to access a business account I used to have and was wondering if it’s “still open”
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Mo2
(@ImaginaryCard) reported
@NatWest_Help @StarlingBank natwest tell me to speak to starling, starling tell me to speak to natwest. I'm a starling customer and the natwest machine didn't give me my money but it came out of my account. Who's going to help solve this??
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Alison
(@AlisonARH) reported
Does anyone have any senior contacts in @NatWest_Help NatWest’s Morgage Team please who could help expedite a mortgage application? Need it urgently to prevent house purchase chain collapsing!
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ben
(@BC1877) reported
- tried logging into mobile app. Locked out - try logging onto website. Still locked out. - told to contact NatWest to reset log in. - contact NatWest - told I need to log into my account to reset account. - can’t log into account as i need to reset it. ???? @NatWest_Help ?
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james
(@james9435270259) reported
@MartinSLewis Regular saver natwest on your website says £53 interest in year one, but doesn't show what happens in the following years after reaching max savings it £240 in interest a year, you should highlight because the other banks will stop doing the yearly thing to match this
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Tony Melvin
(@TonyMelvin2) reported
@NatWestGroup NatWest is an absolute joke. I was told on the 13th of June that someone would be in contact with me in 5 working days. 6 week later they still haven’t bothered. Customer service obviously doesn’t matter to them? Goodjob NatWest 👏 👏
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Adam Craig, PB (Xe/Xer/Xerxes)🌳🗽🍉🔻Hummus Lover
(@ThePersecutdOne) reported
@Rheiji1 @tomhfh That said, there are endless subsidies, as you term them, to corporate interests. The government just sold Natwest shares at a £10Bn loss. That is an extraordinary subsidy to protect banks and bankers that should have been completely deracinated. So, what's the problem?
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R.J.
(@RobLancaster72) reported
@jomickane File a formal complaint to NatWest if that doesn't work after about eight weeks then contact the Financial Ombudsman Service.
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling