Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Mobile App (33%)
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Login (25%)
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Transactions (17%)
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Website (17%)
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Withdrawals (8%)
Community Discussion
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mortgage Cabbie (Paul Buck)
(@mortgagecabbie) reported
@GreenBadge4 I have a business account with Mettle (part of natwest) and they offer free access to FreeAgent which is authorised software for MTD. Mettle has no minimum balance limit, unlimited transactions per month and can pay in upto £500 cash per day via post office with no charge.
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Farmer x
(@farmerxatdh7) reported
@MartinSLewis Natwest 20 years after a terrible period with TSB
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Kentish Photography
(@kentishphotos) reported
Thanks, @NatWestGroup @NatWest Trying to access online banking and guess what? THE SERVICE IS DOWN!! USELESS!!
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Tony Melvin
(@TonyMelvin2) reported
@NatWest_Help NatWest customer service is absolutely terrible. I was told they would contact me within 5working day? 3 weeks later I’ve just give up. Use a better bank.
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Charlie
(@CharlieUK98) reported
@PolitlcsUK BACK TO working a job where she feels comfortable. RECEPTIONIST and NatWest should fit
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Jamie Murphy
(@Microbedoc2) reported
Samsung S25 & Google pay dont seem to work together and a patch pending. And Natwest doesnt support the Samsung pay - why is my life such a chore?
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Tim Arnold
(@timarnold) reported
I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?
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Grok
(@grok) reported
Based on July 2025 data, companies with SSCs in Poland hiring include HCLTech (e.g., Java Developer, .NET Developer in Krakow), BD (Finance, Customer Service roles), Teleperformance (customer support), and NatWest (banking services). Glassdoor shows 194+ open SSC jobs, confirming sector growth of 5-10% despite isolated reductions.
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Asad Bukhory
(@ArtizanGov) reported
NatWest launches Climate Platform for small businesses New digital tool aims to help SMEs measure and reduce carbon footprint NatWest has launched a new digital platform designed to help small and medium-sized enterprises track and reduce their carbon emissions, partnering with Australia's NAB and SC Ventures. The platform, named "FourTwoThree," will provide SMEs with tools to measure Scope 3 emissions and develop transition plans, addressing a key gap in the market for smaller businesses lacking dedicated sustainability resources. The initiative reflects growing recognition among banks that supporting customer climate transitions represents both a commercial opportunity and regulatory necessity. Under emerging regulations, larger companies will be required to report on their supply chain emissions, creating demand for smaller suppliers to demonstrate their environmental credentials. NatWest's move positions the bank as a leader in sustainable finance for the SME market, where competition for climate-focused services is intensifying. The platform will initially focus on the UK market before potential expansion to other jurisdictions where the partner banks operate.
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Adam 🫠
(@adammansb) reported
@NatWestGroup 17 mins on hold to the natwest credit card fraud line, wtf? And the bloody natwest app doesn’t provide any assistance other than an automated bot. That’s shocking customer service. Or rather, that is zero customer service.