Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (21%)
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Mobile App (14%)
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Transfer (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Website | |
| Stanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Street
(@MattStreet5) reported
@Manjitskitchen @NatWestBusiness Hopefully you get some sort of compensation for it, I’d raise a complaint. The last time something happened with NatWest I went into the Leeds branch to support it and the chap in there raised a complaint for me. Ended up getting £80 in compensation
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Immortal Snow Star
(@Calandra25) reported
@mattchewone @DeputyGrocott @RevolutApp There any fees for this Matt as seen the new one from NatWest this morning and it says fee may apply but want to get Seren a little card of her to help her appreciate money 💰
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Velo Drome
(@velodrome100) reported
@Manjitskitchen @NatWestBusiness Yes. We had problems with NatWest suddenly freezing our business account. They wanted us to go through some weird online videoing process. We said get lost, you’ve seen our passports. We threatened to move banks and they suddenly backed down. I moved my current acct though.
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geoff
(@geoff62132300) reported
@NatWest_Help David . No I was told that a fraud manager would call me ‘today’(yesterday) or ‘tomorrow’(today). Ive banked with natwest for over 20 years and yet im treated like a thief. Its an appalling way to treat customer
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Natalie Hughes
(@Nat_HughesComms) reported
Day 4, roof leak, no lights, & more bad weather on the way. 6 chase calls from me, promised the insurance assessor would ring me by 12 yesterday for an appointment, promised someone would ring me yesterday from Natwest, nothing! Terrible service! @NatWest_Help #insurance #Storm
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T X
(@TZ0981) reported
@NatWest_Help useless bank no wonder they're closing all over the place. still a halifax near me as they obviously aren't useless like yourselves and I hear their app is a lot better than the crappy natwest one (had to remove that god awful "scan your face").
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Rosie from Pluto
(@Rosiefrompluto) reported
@NatWest_Help I've been on hold with the natwest fraud team for 1:49:00, and the line went silent at 1:44:00 though the call is still active. Why is it taking so long to speak to someone about an urgent fraud issue? :(
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Kyle mossman
(@kylemossman2811) reported
@NatWest you are seriously starting to ******* off. The most useless ******* bank! How difficult do you want to make it for people to use their own money? Time for a new bank no others have the same ******* **** as you useless *****.
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@HornedLivestock@mastodon.scot
(@HornedLivestock) reported
@RBS_Help I have grave doubts that you can help me given a: I have completed your fraud process (instigated erroneously and incorrectly followed by RBS/NatWest), b: have spoken to customer services about this issue, c: have been unable to register the issue via CORA as you are "busy".
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Bill Poole
(@BillPoo15692213) reported
I’ve just had to call the @TheAA_UK via my NatWest account using the AA app . I have to say the service was brilliant, the chap who attended exceeded my expectations. #thankyouAA