NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/10/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GxTanKx Tanyax (@GxTanKx) reported

    Natwest must be trying to **** with me😭😭😭😭 I transferred a huge amount of money out of my savings account into my current account but it’s disappeared😭😭 then I tried doing a smaller amount and that’s disappeared too😭😭 what on Earth is happening, ill actually cry

  • SayNoMore33 Hi, My name is Joe (@SayNoMore33) reported

    It's just taken me 40 minutes to set up a new standing order to pay a monthly bill. Natwest make you jump through all these hoops including a biometric scan. I just want to watch Naruto! I can't be ****** with all this adulting ****

  • LeeDavidKent73 Lee David Rusbridge (LDR) 🌈🏳️‍🌈 (@LeeDavidKent73) reported

    @NatWest_Help if anyone updates there mobile number & email address why does it take 3 days to sign in or sign up again to your NatWest account Confused Why it takes that long

  • Paulmh5 Paul Hughes (@Paulmh5) reported

    @NatWest_Help Is fraud not important to NatWest anymore? Tried to report a fraudulent transaction on the stupid chatbot and to 4 different people on the phone and no one seems able/interested to help.

  • whyrwenotgrnr Jake Backus (@whyrwenotgrnr) reported

    @NatWestGroup I am not one to say negative things in the public domain but after much anguish I can't recommend NatWest to any charity. We have had the most horrendous experience trying to get access to our own charity account since Feb. @TheFCA

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • TaffyStang TaffyStang 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@TaffyStang) reported

    @NatWest_Help Thank you for your reply but our application is not with NatWest but with another major UK bank. We are experiencing the same rubbish service from #optimalegal as everyone else. Please replace them with a decent company.

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • BlackFinch Dan ☢️🌈 (@BlackFinch) reported

    @arrwoo I have this problem with the NatWest app; the keyboard is just *slightly* different, making it surprisingly hard to type

  • VRCPuck Puck (@VRCPuck) reported

    NatWest still can't update my address. They've tried 4 times. I'm stuck in some kind of glitch. This is affecting me financially. Apologies to those who are waiting for payments. I don't know what to do...I'm actually in real trouble here. @NatWest_Help