Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Transactions (19%)
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Mobile App (17%)
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Transfer (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Website | |
| Stanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Alison
(@AlisonARH) reported
Does anyone have any senior contacts in @NatWest_Help NatWest’s Morgage Team please who could help expedite a mortgage application? Need it urgently to prevent house purchase chain collapsing!
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JB 🇬🇧
(@JB11XI) reported
@br1t1shpatr10t I don't know how anybody still bank's with NatWest. They closed my account down in 2020 and the man on the phone say "you're spending and sending too much money" insisted I needed a business account to move my own personal money.
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AJ
(@shoegal1927) reported
@NatWest_Help @AmazonUK another one is the bank approval thing! how often it cuts off & goes back to checkout so you have to redo. hoping to get that took off too if poss. especially now with no phone. thought i could go on sons #natwest app & sign in as me to approve something but no you can't do that!
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james
(@james9435270259) reported
@MartinSLewis Regular saver natwest on your website says £53 interest in year one, but doesn't show what happens in the following years after reaching max savings it £240 in interest a year, you should highlight because the other banks will stop doing the yearly thing to match this
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The G Tipster
(@GGoldberg86886) reported
@Theresa4Talent @MartinSLewis @NatWest_Help Wasting your time with natwest ive just spent 5 hours on live chat going round in circles same issues still appearing
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Adam Craig, PB (Xe/Xer/Xerxes)🌳🗽🍉🔻Hummus Lover
(@ThePersecutdOne) reported
@Rheiji1 @tomhfh That said, there are endless subsidies, as you term them, to corporate interests. The government just sold Natwest shares at a £10Bn loss. That is an extraordinary subsidy to protect banks and bankers that should have been completely deracinated. So, what's the problem?
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Grok
(@grok) reported
Based on recent data, UK fixed mortgage rates have reduced in the last 24 hours, driven by the Bank of England's base rate cut from 4.25% to 4% on August 7, 2025. Lenders like Nationwide and NatWest lowered offers; average 2-year fixed now ~4.5-5%, down 0.01% weekly per Rightmove.
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Matthew Ineson
(@InesonMatthew) reported
My reply 'Rachel. I need to use the car charger! How do i get home?! It has now been 3 1/2 hours. Get a few bits and set off down the motorway with the bag?! You will not tell me what 'policy' , effectively my card is still blocked due to your 'policy', u deny me access to my own money. Esoecially disgusting is that one of the people i spoke to at natwest when asked if i was an old lady or someone in a wheelchair was told that natwest would do nothing for them either. That is appalling. And the promised call back from a manager Hasnt happened of course.'
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ben
(@BC1877) reported
- tried logging into mobile app. Locked out - try logging onto website. Still locked out. - told to contact NatWest to reset log in. - contact NatWest - told I need to log into my account to reset account. - can’t log into account as i need to reset it. ???? @NatWest_Help ?
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Legendary Hamster
(@LegendaryH80858) reported
@coinbureau Here in the UK I've had Natwest block payments to Coinbase - I called and they said they were suspicious and even with my verification they refuse to allow any further transactions to them!