NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 01/20/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent NatWest outage reports came from the following cities: Gateshead.

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City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomSeaham Login
United KingdomNewcastle upon Tyne Mobile App
United KingdomCramlington Website
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike4Eastleigh Mike Thornton (@Mike4Eastleigh) reported from Fair Oak, England

    @NatWestGroup Interesting that NatWest are using Lockdown statistics to justify closing Eastleigh branch and replying to customer queries with standard replies rather than actual answers

  • SafiyaTeeTee King&AQueen🇯🇲 (@SafiyaTeeTee) reported

    NatWest customer service is a ******* **** show

  • Mr_Simon_Fraser simon fraser (@Mr_Simon_Fraser) reported

    @NatWest_Help because you’re biometrics are so poor I’ve now been locked out of NatWest app this is poor service. Getting it recognise my face as I blink is impossible. I’ve now got to got to reset the app. Which I can’t do as it wants my customers is which is in the app!

  • deedee10780561 railwaytourettes (@deedee10780561) reported

    @TheOverBorders Aww that’s a shame 😞 I had massive issues with Barclays in the past. Then I went to NatWest and it’s not been a problem.

  • mr_omneo Mr Omneo (@mr_omneo) reported

    Struggling to understand NatWest's logic. I logged in to my online banking account to make a payment to a new payee, it tells me my debit card and card reader are blocked for online banking use. The issue is, I don't have a debit card or a card reader.

  • kharbanda79 ਹਰਕੰਵਰ ਸਿੰਘ ਖਰਬੰਦਾ (@kharbanda79) reported

    What an innings by King Kohli, this is third time as an avid cricket follower i shut the TV down only to turn back again to watch stependous innigs to win the game vs, first one was NatWest series final and other was WC Final 2011#INDVSPAK

  • Benard_oj1 Benard_oj (@Benard_oj1) reported

    @becci_lewis NatWest support team has been really slow resolving issues I was recommended to a private support agent and I got mine rectified. So, y'all stop wasting your Time and message ( benard_oj ) on Instagram now for assistance. That's the best I can do to help, thanks.

  • at0micandy ™Sıɹ ∀upʎ ᴚǝǝlǝʎ 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@at0micandy) reported

    @mjs2022121272 @VAS6323 i had the same issue with Natwest. Very difficult to find a number to talk to them on, cut off by them 3 times after being on hold 20 minutes. Just a joke. I may try MONZO, it is all online.

  • anuparno3 anuparno acharya (@anuparno3) reported

    @Some1Dare England k khilaaf woh NatWest final jisne indua were 148-5 thn chase down 320+ kaif and yuvraj were stars in that

  • natalie2906 natalie woolveridge (@natalie2906) reported

    Does anyone @NatWest bank ever answer the phone? It seems to be impossible to speak to anyone.