Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Morris Hickey # A POX ON ALL POLITICIANS #
(@Morris2906) reported
@purgstallheath @NatWest Exactly my point! "Customer service" is something they definitely do not understand.
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Ọrẹolúwa 🦋
(@SortOfKnownO) reported
@iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.
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Jo Field
(@RollRage) reported
@AskPS_UK I've updated payment details too, in case this was causing an issue. It hasn't made a difference. Natwest changed our cards from visa to mastercard recently, but cards are activated and ready to use, no problem.
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A S
(@As23155486A) reported
@NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?
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Many_Sides_To_A_Story
(@many_sides_to) reported
@JuliaHB1 I spoke to Natwest, who took the money back from British Gas (BG took a new amount out without telling me) and Natwest then cancelled the Direct Debit as BG had broken the DD Guarantee. I then told BG how much I was going to pay and set up a new DD to be reviewed in a year Theft
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Revd Jo Winn-Smith
(@jowinnsmith) reported
@purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!
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Ann-Marie
(@WriteAnn) reported
@HSBC @HalifaxBank an #asylumseeker from El Salvador popped into your Moorgate branches today after #Natwest gave him the run around, despite having what they said he needed. Guess what your respective staff said? "Sorry we're too busy to help you today." WTAF?
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Father Oliver Coss
(@purgstallheath) reported
: Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?
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mohammed uddin
(@RhynoMu) reported
from
East Ham, England
@newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help
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Graham Brack
(@GrahamBrack) reported
@purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?