NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 11/29/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NatWestGroup NatWest Group (@NatWestGroup) reported

    How are we supporting our customers with rising #CostOfLiving? We spoke with @TrussellTrust CEO Emma Revie about her organisation’s work to help people and how NatWest Group is supporting that work. Hear more from Emma below 🔽

  • Mudney Mudney (@Mudney) reported

    @Scott_Mansell1 For years Natwest made huge losses as it dealt with legacy issues from 2008. Got slaughtered for it. Now, they make a profit and can buy back shares from governmentm get slaughtered for it. 2023 forecast is a reduction - reduced demand for credit owing to high int rates.

  • MooGriffiths Mikey (@MooGriffiths) reported

    @c_l84 @LeeButterley Just about to say that - I left NatWest too as they were awful. Switched to first direct, and could see the wages go in day earlier

  • DorkingLove Nicola Newman (@DorkingLove) reported

    @NatWest_Help after calling Three times over a four day period doing so on NatWest staff say so. Feeling disappointed with the bank I have banked with for 24 years. Staff unable to help return a standing order that was sent on the 10th Feb.

  • NotDClubhouse MalawahSupremacisteventhoughI'mnotSomali (@NotDClubhouse) reported

    @NatWest_Help Can I do this in person, because it isn't working properly on the Natwest app and your website isn't working properly on any of my browsers.

  • mollieandarchie mollieandarchie (@mollieandarchie) reported

    @AFP I think you mean NatWest benefited from not passing on higher interest rates to savers, closing branches across UK & sacking staff! I have been a loyal NatWest customer for 50 years - you get zilch for loyalty!

  • terrierhtafc72 mike (@terrierhtafc72) reported

    @SkyNews Had a sit down face to face meeting at Natwest branch recently.She sat there telling me what to click on the app ..Nothing else ,no advice no help just sit and click on these offers on app ! Closing account end of month

  • Mike_Astra_GTE Mike (@Mike_Astra_GTE) reported

    @NatWest_Help @RBS_Help I’d like to thank James Kempton in Natwest Lincoln for his help sorting my Aunts RBS accounts out that RBS have failed to do since contacting them in Jan, along with numerous phones calls and promises to get it sorted. James did what 5 RBS staff failed in!

  • sarahgull2019 sally gull (@sarahgull2019) reported

    @MichelleDewbs So when do you suggest people stand up for working people? Ceos on record salaries. Shareholders raking in million pound bonuses but we are told we’re broke.If people don’t take action it isn’t going to change itself! #ToryCorruption #centrica #natwest

  • policy_uk UK public policy failure (@policy_uk) reported

    @tonythorne007 @Samfr I’ve discussed it all with him directly. He remains clueless/oblivious as to why allowing RBS to take over NatWest was a really terrible idea (and plenty of people told him so at the time). He was Chief Sec to the Treasury when he and Brown approved the t/o.