Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (37%)
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Login (24%)
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Transactions (20%)
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Mobile App (17%)
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Transfer (2%)
Live Outage Map Near South Shields, South Tyneside, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Cramlington |
Website | |
| Stanley |
Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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me
(@tjer222) reported
@beckki123 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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Ben Kilbride
(@benkilbride85) reported
@NatWest_Help I had a Sainsbury’s credit card which has now migrated to NatWest, but I can’t sign up to the app as I don’t have a customer number etc? Can’t view transactions or make payments as Sainsbury’s app has now closed.
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Kia Roussos
(@KiaRoussos) reported
@NatWest_Help I’m really frustrated with the service provided from NatWest. I raised a dispute months ago and have felt ignored and unsupported. I’ve had to chase NatWest many times for an update and still haven’t received a resolution. This is not acceptable from my bank.
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Stevo
(@WallmanStevo) reported
My client just informed me that her bank (NatWest) has denied her paying her mortgage via debit card, no reason other than ‘it’s bank policy’!! She’s in tears, saying it’s her money, why can’t she spend it?! What ********.
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Chloe 👩🏻🦰
(@chl0d) reported
@NatWest_Help my Sainsbury’s credit card isn’t showing in my NatWest app. I was already a NatWest customer so was told I didn’t need to do anything? Don’t want to miss a payment but can’t see it on either app!
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me
(@tjer222) reported
@caaaperks @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred automatically as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so
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100
(@GhostNoFace0101) reported
@NatWest_Help still no update from this terrible bank spoke to a guy total from NatWest tried to tell him my issue and he start talking over me and then when I tell him about it he repeatedly started saying calm down mate sarcastic remarks how is this bank still open
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Surinder
(@SurinderRehal) reported
@NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.
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Serge Alain Nana
(@Nanaserge1979) reported
from
City of Leicester, England
@NatWest_Help hello NatWest. Was sent some cash this morning. 4 hours later still hasn't reached my account. Can someone support please? Thanks
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nora tibble
(@norzzz123) reported
@NatWest_Help pls help. Just created online banking and now want to set up natwest as a new payee in my bank but what details do i put for sort code and account number. I didn't have a DD just paid ad-hoc when I use the card