NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 12/03/2025 02:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • annief1 Anne 🌻💙💛#BritishnotEnglish (@annief1) reported

    @NatWest_Help Hi, i had to update my Natwest app. Which i tried to do. And now i cant use it as it has lost all my details, need to start again and i haven't got my sort code or account number with me. Can you help please.

  • pritchard07 William Pritchard (@pritchard07) reported

    @NatWest_Help I’m OK with it public! I’ve been banking with NatWest UK since I was 16 when you lied about supporting students & had 0% interest or contact w me. I’ve always had funds & now that I graduated, i am earning from overseas as well, I wish to close my account. Can you help with that?

  • den_mcgrath Denise (@den_mcgrath) reported

    @NatWest_Help Wow! An existing customer, 85 year old with a hearing impairment wants to open additional account, has to have online banking or a smart phone in order to access app relay health, the customer doesn't have either, so told by Natwest sorry we can't help!

  • CalElcombe Cal (@CalElcombe) reported

    @bookmews @J_J_Dowling Take trust pilot with a pinch of salt, people are far more likely to use it to report a bad experience. Also the current account switch service makes things so easy that if you don't get on with NatWest it's a doddle to jump ship.

  • marzipan_civil Marianne Mcdonald 🚫🐍 (@marzipan_civil) reported

    @RoadsideMum Don't know which bank you are with, but when I was with natwest, if they thought there was a fraudulent transaction, they'd stop the transaction but not block the card, and text me "this transaction is suspect, was it you, text back yes or no"

  • sharonxbelton sharonbelton (@sharonxbelton) reported

    @MoneySavingExp NatWest website are stating that applications need to be made by 14th Feb to qualify for £200 cashback

  • NotChrisBall Chris (@NotChrisBall) reported

    Logged out of my NatWest app- can't login without changing my phone number on online banking because it's on my old New Zealand number- but to approve the number change it needs to be done on my NatWest app Make it make sense

  • zeeshanm Zeeshan Muhammad (@zeeshanm) reported

    @Madzxcc @BaynesSZN @FatBoiDonn I do a high amount of banking cash back incentives, I've done Santander, Lloyds, TSB, FirstDirect and now Natwest. That's an easy £850+ for doing minimal effort. The deposit tally issue is a common area people get stuck on due to how the terms are worded.

  • 74MGN74 Michael (@74MGN74) reported

    @VirginMoney it's been nearly 8 months since I reported the biometrics not working and I have given you enough time. I'm now in the process of getting all my direct debits set up with my NatWest account. This banks downfall is you don't listen.

  • kjaskur kjaskur (@kjaskur) reported

    @NatWest_Help My DMs are open, feel free to message. I’m done with NatWest’s poor customer service, I don’t feel like this switch makes any sense anymore