NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 10/28/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (29%)

    Login (29%)

  3. Transactions (14%)

    Transactions (14%)

  4. Website (14%)

    Website (14%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JHDScourfield David Scourfield (@JHDScourfield) reported

    @dramdarcy The banking sector is dire, and not just in Ireland. I’ve been dealing with a straightforward power of attorney issue with NatWest in UK for nearly 6 months, and there’s no phone line at all for this. It all has to be done through online chat, which is hopeless. @NatWest_Help

  • ldngirl2016 lilah2016 (@ldngirl2016) reported

    @NatWest_Help hi my standing orders keep bouncing back - what can I do?? It hasn’t done this since I called up NatWest to cancel one. Please help!

  • freeagent FreeAgent (@freeagent) reported

    @Mr___Boy @NatWestBusiness Hi John 👋 The NatWest Group acquired FreeAgent in 2018. As part of their business current account service, NatWest, Royal Bank of Scotland and Ulster Bank NI now provide FreeAgent free of charge to all of their business current account customers. [1 / 2]

  • hertsgunner hertsgunner (@hertsgunner) reported

    @NatWestGroup @natwest_help why does it take 4 days and counting to resolve my account being inaccessible, the lack of service is incredible, I am stuck in their digital maze, Cora etc are useless, does anyone at NatWest care ?

  • amandaajd1 amanda davies (@amandaajd1) reported

    @Luaraloo @NatWest_Help I’ve been having the same issue all day…. Deleted the app and re installed it… plus I’ve gone onto my computer and entered all my login details… and it has come up NatWest login page is down. But my husband can get into his app. Very strange

  • Writethinking Jon Dewey (@Writethinking) reported

    @katiemolo_ NatWest offers free access to FreeAgent accounting software, which enables you to do your invoicing - all linked to yr bank account

  • DavidEppel1 David E (@DavidEppel1) reported

    @mrcitythinks @10DowningStreet I don't know but Natwest acknowledged it early on, and they still owe the larger payment -should be resolved next week, then I will demand an explanation from both sides. I love being a customer!

  • dharmeshmistry Dharmesh Mistry (@dharmeshmistry) reported

    @psb_dc @mi_jim @Clagett "While high-profile banks started to digitalise, many of these initiatives have taken years to implement." Incorrect RBS, Lloyds, NatWest, Nationwide had internet banking since 1997/98... its customer adoption that has dragged

  • TayIorRobinson @tay@robins.one 🦊 (@TayIorRobinson) reported

    @NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)

  • teeshb_ Teesha💕 (@teeshb_) reported

    @NatWest_Help can I ask why natwest won’t process my payment from Klarna, whenever the payment method is within my building society it takes forever to process, I have more than enough funds to pay it and have also paid my other Klarna payments today too.. I don’t get the issue?