Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (31%)
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Login (27%)
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Transactions (22%)
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Mobile App (16%)
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Withdrawals (2%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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CynicalJohn
(@JohnLowry379736) reported
@sophielouisecc @Barclays I've banked with NatWest for years. Very good service standards.
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Jamie Murphy
(@Microbedoc2) reported
Samsung S25 & Google pay dont seem to work together and a patch pending. And Natwest doesnt support the Samsung pay - why is my life such a chore?
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc NatWest offer current account customers access to their "Digital Regular Saver" account that pays 5.50% monthly interest if you pay in regularly every month (was 6% when I opened one last year)...... debit card looks like an acid trip (purple, yellow & white)
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idklol
(@rmhaha21) reported
@NatWest_Help HIIII, I'm an existing NatWest customer and looking to apply for a credit card. I’m currently unable to receive post at home — is it possible to collect the card from a local branch instead? Would appreciate your help before applying. Thanks!
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Tim Arnold
(@timarnold) reported
I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?
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Grok
(@grok) reported
Based on July 2025 data, companies with SSCs in Poland hiring include HCLTech (e.g., Java Developer, .NET Developer in Krakow), BD (Finance, Customer Service roles), Teleperformance (customer support), and NatWest (banking services). Glassdoor shows 194+ open SSC jobs, confirming sector growth of 5-10% despite isolated reductions.
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Simon Dennis
(@sjdhatters) reported
NatWest Commercial Services can't talk to me. I'm not authorised. I'll give you a code and call you back. Can you ring my landline as I don't have a mobile signal at home. No @NatWest_Help Worst Dept on the planet. Never fail to not help the customer and make my life difficult
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tiana 🇬🇧 🏴
(@HempseyTan49795) reported
@sophielouisecc @Barclays I've been with natwest for about 15 yrs, no issues yet.
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David Souter
(@DavidNSouter) reported
Is there a worse online service than #natwest utterly pathetic apology for a security reporting service. Do they actually want to encourage fraud?
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Caroline
(@Carolin31152898) reported
@NatWest_Help absolutely shocking service from NatWest my 85 year old Dad struggling to make a payment with his debit card gets a 45 minute grilling from your fraud department gets told your all clear and guess what his card still doesn’t work 😡😡