NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/21/2026 01:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (27%)

    Login (27%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • IamSarahJayJay SarahJay (@IamSarahJayJay) reported from Canterbury, England

    I'm also waiting on but me a coffee money to clear but it doesn't go through til Weds. Then has to go from Payoneer to Natwest so you are looking at at least next Saturday.. Its so damn slow..

  • JackieMutlow JackieM. (@JackieMutlow) reported

    @NatWest_Help is the NatWest app not working atm

  • Altogether_ST Sarah Tempest (@Altogether_ST) reported

    My whole morning has been trying to get hold of people about mortgages, energy bills, spent ages on hold, no one replies on here. NatWest app isn’t working. And now it’s midday. Life admin sucks & I blame the Tory’s. How is your morning?

  • brownskinbabe_x babygirl. (@brownskinbabe_x) reported

    NatWest’s system going down on a Saturday is just so convenient!!!!!

  • HenryGale1121 Henry Gale (@HenryGale1121) reported

    So Natwest banking is down and I can't draw money out or pay on card. I suppose I better get used to this 🙄

  • djbhammer7 djbhammer (@djbhammer7) reported

    @NatWest_Help @gavibee When will Natwest realise this is a major problem? Same for me, cannot set up a new payee and clearly linked to issues earlier today. Sort it out!

  • Bradley84897742 Bradley (@Bradley84897742) reported

    @NatWest_Help hi NatWest I have accidentally removed my mobile number off my activation code is there anyway to help me please

  • Daniell36791323 Danielle heath (@Daniell36791323) reported

    @NatWest_Help NatWest is hat is going on with app and online banking. I’m stuck at a petrol station unable to pay. Both online banking and app not working payments not going through on bank. U have not updated ur service page either. Terrible customer service.

  • Dink_NYC Edy (@Dink_NYC) reported

    Natwest support need to stop with the patronising emojis - this is real life - we are their customers not their buddies #Natwest @Natwest_Help

  • Cathari53751411 Catharine (@Cathari53751411) reported

    @LizKershawDJ @santanderuk Hi Liz, I bank Cheques into my NatWest account at my local post office, does that help 🤔