Is NatWest down in South Shields, South Tyneside, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in South Shields, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near South Shields, England
Latest outage, problems and issue reports in South Shields and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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P
(@ffsbaillyReborn) reported
NatWest down all day useless *****
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Tina 💙🐾🏴🇮🇹🇺🇦
(@tina0402x) reported
NatWest is back online and working again #NatWest
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Tina 💙🐾🏴🇮🇹🇺🇦
(@tina0402x) reported
Is anyone else having problems using NatWest App… haven’t been able to sign into it since early this morning 😡😡😡
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DJ-🏴
(@DJUK61212471) reported
Natwest app back up and working
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Philip Murphy
(@PhilipMur3) reported
from
Mitford, England
The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help
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Ретьюбой MQF 🇷🇺
(@Retew_Boy) reported
@tomtwit01 I don’t know about NatWest, but the Coutts app is down at the moment.
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Ian
(@iancharris) reported
With the NatWest app being down this is my time to remind people again, for possibly the hundredth time, to have a second account that allows you access to cash at least should you need it. #NatWest #natwestapp
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Green Cat Books ~ publisher | bookshop
(@greencatbooks) reported
Apparently I’ve gone overdrawn in my #NatWest account (I’ve not gone overdrawn for years!) but I’ve no way of checking as the app is down. I need to order my weekly shop, but I can’t see how much money is in my account and I can’t do any internal transfers to pay for it *sigh*
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🍒🍋
(@Ayshalee) reported
NatWest mobile app being down is making me ANGRY