NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/27/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Login (27%)

    Login (27%)

  3. Transactions (25%)

    Transactions (25%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CapitalMoments Capital Moments (@CapitalMoments) reported

    NatWest bank has pleaded guilty to failing to prevent alleged money laundering of nearly £400m by one customer. NatWest said "we deeply regret" failing to "adequately monitor and therefore prevent money laundering by one of our customers between 2012 and 2016".

  • BeckettUnite Howard Beckett (@BeckettUnite) reported

    The Natwest (then RBS) received £45bl of taxpayers money in the 2008 bank bailout. Today they pleaded guilty to allowing the laundering of £400ml by one single customer. No person will be prosecuted, no one will bat an eye lid. It’s a rigged system we need to bust.

  • NeedsBalance The world needs balance (@NeedsBalance) reported

    @BBCNews @NatWestGroup has issues adhering to its own policies, so I am not surprised by the news. I wouldn't surprise me if there were more issue with NatWest that are yet to come out

  • yaumatron Judy Yau (@yaumatron) reported

    @NatWest_Help I seem to be stuck in an interminable loop of calling NatWest, being on hold, using the call back function, only to be called back to be put on hold...madness and not the customer service hoi advertise

  • david_winch David Winch (@david_winch) reported

    @jameshurley I think NatWest has admitted a failure to conduct customer due diligence and ongoing monitoring. This does not necessarily imply the customer in question was acting unlawfully.

  • fimbisj JTB (@fimbisj) reported

    @MartinSLewis @itvMLshow At some point could you look into new NatWest policy of not letting customers pay bills or obtain cash from the service counters. If u r not online or using an ATM they do not want your custom. Refusing to do either in our local branch

  • David__Osland David__Osland (@David__Osland) reported

    Just nipping out to the local NatWest with a couple of hundred millions pounds of profit from my ******* cartel. I hope I'm still in time for a service wash.

  • danam2209 j nykol (@danam2209) reported

    @MartinSLewis I’m hoping you maybe able to help me, re natwest account closures?

  • A_goding AG1 (@A_goding) reported

    @tastecard @NatWest_Help what’s the point of sending out the 12 month activation code for #tastecard, only for it not to work either on the App or the website. #Natwest the card has not let me log in for months. Can I have a refund on my monthly £20 banking fee?

  • WalterE66667767 Walter Ego (@WalterE66667767) reported

    @MartinSLewis @bbc5live Easily over a million. But like a few on here worked in a bank and it was a big branch with a large safe. Once had a customer insist on closing their account and taking the cash with them. They walked out into the High Street with a quarter million in NatWest carrier bags.