NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 01/23/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent NatWest outage reports came from the following cities: Gateshead.

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City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomSeaham Login
United KingdomNewcastle upon Tyne Mobile App
United KingdomCramlington Website
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Adobo_Killer ACRPZ (@Adobo_Killer) reported

    @NatWest_Help Hi. I could not access my Natwest Mobile app. Is the service down?

  • slug56 Stuart Leader (@slug56) reported

    Hi @yorkshire_dales. Are there any known issues with your car park ticket machines? I can't get any Google Pay, nor Garmin Pay contactless payments to work and I've tried several banks (Monzo, NatWest and Starling) and cards. I have no problems anywhere else.

  • Chaz_Miller Charlie Miller (@Chaz_Miller) reported

    @NatWest_Help been attempting to set up online banking for our PC for months. Completed the application, all parties signed online & had a letter to say it can’t be processed because my email address doesn’t match your records? I’m not a NatWest customer so whose records? Argh 😡

  • mattie1da matthew (@mattie1da) reported

    @natwest i’ve tried chatting up the robot on your app for help but she won’t tell me how to call you guys on wifi instead of spending so much money on credit. £10 just disappeared being on hold for 8+ minutes 😩

  • Lava087 Simon (@Lava087) reported

    @NatWest_Help is there anything I can do when I've placed an online order using my NatWest debit card and the website used hasn't sent me my goods and then when I've just looked up reviews, it's showing as a scam website that takes payment and never sends goods 🤦🏼

  • crocsandsocks78 Beardymcbeardface. (@crocsandsocks78) reported

    So @Natwest locked my account on friday without my knowledge or communication. Finally have access but now informed it will take them 5 working days to notify my employer that my wages didn't go in so i can get them resent. Absolutely disgraceful!

  • summersmithh1 summer (@summersmithh1) reported

    @RNLeahM @NatWest_Help @NatWest come on here to see if anyone elses app was doing this, mine is too! the app is probably just down 🙄

  • RShadwank Richard Shadwank (@RShadwank) reported

    Asked four people so far if I can hold their hand and they've all told me to **** off so I'm going to stand outside Natwest for a bit see if I get any luck there

  • smepathfinder Banking Reform. (@smepathfinder) reported

    BBRS are corrupt. LSS resign! Corruption by Lloyds and NatWest as evidenced by some £1bn in fines paid by Shareholders and not Chairman and Directors. You are the problem not the solution. Your corrupt Company needs closing.

  • kellylouise193 Kelly Ridgway (@kellylouise193) reported

    @ElliotBath @HSBC_UK @NatWestGroup Just awful service. We’ll be leaving HSBC as soon as we’re allowed access to our own bank account and wages. No communication throughout any of this without chasing them myself. And even when I do get through I don’t get answers. Will be happy to move to NatWest!!