NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 12/13/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkHallesq Mark Hall (@MarkHallesq) reported

    @NatWest_Help Why am I seeing this? I'm not a Natwest customer.

  • JSimpsonjourno Jack Simpson 💚 (@JSimpsonjourno) reported

    Natwest – Will not lend currently. Says: "We haven’t changed position recently. We are working with UK government, UK Finance and RICS to progress towards the intent laid out by the gov. At this point, we are in the hands of central policymakers to be able to proceed further.”

  • DonnaJFarmer 甜蜜制造包养中介专注上海包养南京包养杭州包养 (@DonnaJFarmer) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • hapsci Heather Doran, PhD (@hapsci) reported

    @Em_Lebron @in_parody @NatWest_Help Did you get this resolved? I’ve got a complaint in now. I was able to log in, was told I was eligible to switch but when I clicked on it it told me my switch was in progress (I hadn’t even seen any rates available). By the time NatWest resolved the issue the rates had gone up

  • ben_furnival Ben Furnival (@ben_furnival) reported

    @NatWest_Help hi there. My mortgage ported from Metro bank and so the mortgage number I have isn’t recognised when I try and log into Manage My Mortgage. It’s not possible to contact NatWest via the website and wait times are over an hour on the phone. What can I do?

  • MarkAFC_ Mark (@MarkAFC_) reported

    @NatWest_Help Hi NatWest someone please help me to activate my card on Apple Pay.. App does not work nor does the number you direct me too and in app chat ignores me.. thanks 😭

  • FCACF10 Vern (@FCACF10) reported

    5-YEAR CREDIT DEFAULT SWAPS FOR UK BANKS #HSBC, #BARCLAYS AND #NATWEST ALL DOWN BETWEEN 8 AND 17 BASIS POINTS FROM MONDAY'S CLOSE - S&P GLOBAL MARKET INTELLIGENCE

  • HolyMole Apocalypse Mole (@HolyMole) reported

    Got notified I had some shares in natwest via the staff scheme from when I worked for them in 2005 but that I must sell them immediately as I'm no longer an employee. Odd they chose the time when the shares are at a low and the pound is worth **** all to sort this out... 🤔

  • OMARMOON88 OMAR (@OMARMOON88) reported

    natwest help is the only one on my close friends list, and I’m constantly tweeting how broke I am in hopes for some pity money. I’m just playing the game how it’s meanna be played

  • clotimms Chloe Timms (@clotimms) reported

    @WingQuaffle @NatWest_Help @audibleuk No one has been able to resolve it for me sadly, not Natwest or Audible. I've had to borrow a family member's card. Sorry you're going through the same. It's terrible service from both