NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 02/28/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near South Shields, South Tyneside, England

The most recent NatWest outage reports came from the following cities: Gateshead.

Loading map, please wait...
City Problem Type Report Time
United KingdomGateshead Website
United KingdomJarrow Website
United KingdomSeaham Login
United KingdomNewcastle upon Tyne Mobile App
United KingdomCramlington Website
United KingdomStanley Website

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Miss_L_M_Kelly Miss K (@Miss_L_M_Kelly) reported

    @HalifaxBank Even though NatWest wasn’t down, Halifax was. They told me that yes, having to leave my car in the petrol station & walk home was an inconvenience, but what did I want them to do about it?

  • alexbirtles Alex Birtles (@alexbirtles) reported

    Good morning but especially to the very kind NatWest advisor who just politely informed me that the reason my bank card isn’t working is because I froze it nearly a month ago and promptly forgot #usererror

  • BeaumontDMD Darren Dixon (@BeaumontDMD) reported

    So Lloyds and Halifax online banking is down. Last week it was NatWest What's going to happen to all our money, when High Street banks have completely disappeared? I dread the day when I can no longer see somebody's face when entrusting them with my life savings

  • Fletch832 Fletch (🎩,🎩) (@Fletch832) reported

    @ChrisCleary_52 @Williamsburg79 Chris I had exactly the same problem. And you know what I had to do? Change banks. I’m now with @monzo who are brilliant with this stuff. And allow me to transfer my money there & on exchanges. I recommend them. Left NatWest for gd after being a lifelong customer & biz bank too.

  • NatWestBusiness NatWest Business (@NatWestBusiness) reported

    Help your business hit the ground running with 18 months free NatWest business banking today. Business Banking available for eligible customers in the UK.

  • DLBrade Daniel Brade (@DLBrade) reported

    @HSBC_UK finding it impossible to pay my credit card as I bank with NatWest, poor customer service

  • DerekSouthall Derek Southall (@DerekSouthall) reported

    @NatWest_Help As a serious point a 10 year old would realise that an 81 year old would not be able to deal with what you have done so why do NatWest not understand this? The population are getting older. Your people seem powerless/unwilling to sort issues they have caused?

  • sircanealot Richard Williams (@sircanealot) reported

    @IanCutress @NatWest_Help It's like fraud is so common now you end up just sitting in the corner crying and because you have no idea who you can trust or talk to now to solve a simple problem... Whenever I've had to call Natwest they've usually been helpful, but they're not as good as they used to be...

  • nleaney Nigel Leaney (@nleaney) reported from Willingham, England

    @ForIn2020 @dresserman @jpr007 I’m not sure about other banks but NatWest have told me they are changing my Service Card to Mastercard shortly & Santander have been doing the same too so maybe the there is a significant issue with Visa at the moment.

  • RSatford ResiGamer_28 (@RSatford) reported

    @spideyreacts @ConsoleStockUK I am away from my laptop for 7 days. Issue i had last night was natwest wanting a bloody payment approval everytime I tried to pay