NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 04/01/2026 06:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (30%)

    Login (30%)

  2. Website (26%)

    Website (26%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (15%)

    Mobile App (15%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • EllieFreemanBS3 Ellie Freeman (@EllieFreemanBS3) reported

    Just checked in with Cora, the Natwest online support bot, for my daily chat about how much of a klutz I am at getting into my account. Apparently I can't do PINs or passwords, which makes online banking tricky....FFS

  • HickeyWriter Andrew Hickey (Specified Parody Account) (@HickeyWriter) reported

    @retro_tube @NatWest_Help @NatWest I have literally never encountered worse customer service from anyone, with the exception of the podcasting platform podbean.

  • ChloeCombi Chloe Combi (@ChloeCombi) reported

    @jamesrbuk Did Edward Norton (the bloke sitting down) work at NatWest in 1991?!

  • BuntyNator Bal (@BuntyNator) reported

    @NatWest_Help hi, my tastecard expired some time ago, I have reached out to natwest before but no one has been able to help. I am a reward silver holder.

  • Parky1919 Parky. (@Parky1919) reported

    @NatWest_Help NatWest have changed the layout after login. Why? It took me 5 minutes to find my transactions. I used to be able to look with just one click. Who was crazy enough to make such bad choices and changes to a system that used to work fine?

  • retro_tube RetroTube Archive TV Parody (@retro_tube) reported

    @HickeyWriter @NatWest_Help This is very disappointing, since I have just become a @natwest customer a couple of weeks back - I'd have hoped they would've had better customer service than Barclays.

  • AlanUrdaibay Alan Urdaibay (@AlanUrdaibay) reported

    @eur_ing Good! Did read of NatWest requiring that power of attorney being registered in advance of it being needed and this causing serious problems. Maybe this applies elsewhere too.

  • sulphurex The Sulphurex Show 💖🏳️‍🌈 (@sulphurex) reported

    Natwest customer service team is testing me today. Why are your employees high on duty? @NatWestGroup @NatWest_Help @NatWestBusiness

  • JustJohnny1882 @JustJohnny1882@mastodonapp.uk (@JustJohnny1882) reported

    @AndieD78 They're awful, it's a rip off. £3 per month plus I believe they take a cut of the money put into the account. NatWest do a similar thing which seems to be better but talk to your bank, they probably know more than most.

  • smepathfinder Banking Reform. (@smepathfinder) reported

    Watch out for the insolvency predators working for Lloyds Banking Group and RBS NatWest? CBILs and BBILS victims are on their radar.