NatWest

Is NatWest down in South Shields, South Tyneside, England?

Problems detected

Users are reporting problems related to: transactions, website and mobile app.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 12/27/2025 11:25

December 27: Problems at NatWest

NatWest is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LordDroverson Lee @ 155 Farnham (@LordDroverson) reported from Farnham, England

    @cjhunter1966 Natwest Farnham is now closing for good on October 4th. Terrible news. based i would think on financial decisions rather than taking care of customers. @NatWestGroup #farnham

  • BnmPlanet planet.bnm (@BnmPlanet) reported

    @BBCNews Congratulations Can you help? I have lodged complaint with other 6 financial service like @AmexUK @HSBC_UK...... providers where clearly a/c is compromised one way or the other. How is that possible #NatWest is a part? What is the link joining you all?

  • pbateman709 Kathryn Hallam (@pbateman709) reported

    @NatWest_Help My 84 year old Mother, after a telephone scam. 60 years as a customer. Never been overdrawn or missed a payment - In her day the Bank Manager knew her name. Now she is just a number -Natwest declined her claim. Nothing for loyalty! #Natwest_help #helptheelderly

  • Tinkerbell32112 BJ is not my PM, I've never voted Tory :) 👸🏽 (@Tinkerbell32112) reported

    @WhichUK I have rung their telephone numbers which state "if ringing from abroad" get answered immediately as they know people abroad won't hang on for long I got told off by Natwest and feigned whoops, my mistake, got dealt with! Another said ring correct number and put phone down😡

  • Russy_C Russell Chandler (@Russy_C) reported

    @NatWest_Help is there a way of changing the design of the new NatWest debit card? It’s awful, looks like somebody vomited on the card. #needabetterdesign

  • CommissarDraeci Draeci 🏳️‍⚧️🎨✍️ (@CommissarDraeci) reported

    My card got cancelled because apparently taking the bus on a daily basis is a suspicious activity according to NatWest, compared to idk The copious amounts of weird **** I buy in from China

  • AlanKhaos Alan Khaos (@AlanKhaos) reported

    @mrscarter22 @G2A_com @BBCOne We'll go to NatWest tomorrow together and we'll show them on my phone how sneaky their website is. I've also seen in other comments from other people that they've experienced another issue.

  • dangrech Dan Grech (@dangrech) reported

    @PopcornBambino Don’t move to NatWest and having the same issues with my business as usual international payments - avoid!

  • 73avfc holte ender (@73avfc) reported

    @NatWest_Help is the Natwest app not working?

  • SwanWolf10 Nick (@SwanWolf10) reported

    @NatWest_Help Hi Natwest I used one of your cash machines today in Morriston, Swansea and it took money from my account but gave me no cash. Please help me to get it back. Thanks