NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 11/23/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Me10_DE A change is good (@Me10_DE) reported

    @NatWest_Help record profits yet you have less and less banks open! Your closing them all…… #natwest don’t give me that **** of people aren’t using them as the queues outside my bank are still out of the door

  • NotChrisBall Chris (@NotChrisBall) reported

    Logged out of my NatWest app- can't login without changing my phone number on online banking because it's on my old New Zealand number- but to approve the number change it needs to be done on my NatWest app Make it make sense

  • PresTITANRaptor Chris C (@PresTITANRaptor) reported

    Good to see @natwest UK hiring Enterprise Architects to fix their dying digital landscape/retail business. Their adverts read like two decades ago. Dogshit. Total cringe. The first large UK bank to buy our Hyperautomation Retail product will put the others out of business.

  • mollieandarchie mollieandarchie (@mollieandarchie) reported

    @AFP I think you mean NatWest benefited from not passing on higher interest rates to savers, closing branches across UK & sacking staff! I have been a loyal NatWest customer for 50 years - you get zilch for loyalty!

  • cps10001 Colin (@cps10001) reported

    @premnsikka It's a crazy world. The government says there's no money, there's plenty of money they just don't want to collect it. NatWest are "helping" their customers by shutting down branches.

  • DavidAPutley David A Putley (@DavidAPutley) reported from Southampton, England

    Shocking service from #NatWest here in Southampton..no appreciation of LpA difficulty and denial of receipt of letters put through Branch letter box

  • gt7660412 Gareth Thomas (@gt7660412) reported

    @LGalloway77 Complete double standards. Govt is a significant shareholder in NatWest bank (c40%), the CEO of which has reportedly received £600000 bonus on top of a salary of £millions. We are not in this together and affordability is only a problem for remunerating junior public servants.

  • NotDClubhouse MalawahSupremacisteventhoughI'mnotSomali (@NotDClubhouse) reported

    @NatWest_Help Can I do this in person, because it isn't working properly on the Natwest app and your website isn't working properly on any of my browsers.

  • terrierhtafc72 mike (@terrierhtafc72) reported

    @SkyNews Had a sit down face to face meeting at Natwest branch recently.She sat there telling me what to click on the app ..Nothing else ,no advice no help just sit and click on these offers on app ! Closing account end of month

  • truemagic68 David Buik (@truemagic68) reported

    NATWEST EARNINGS for year 2022 - PBT £5.1bn - Income £13.2bn - CET1 14.2% - *** 10p (£1.3bn) - Share buyback £880m - RoE 12.3%, Impairment charge £247m - Taxpayer shareholding down to 10% to 43.98%. Credit card interest 21.46% - shares up 20.79% in past year to 305p