NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 11/21/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Community Discussion

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • BertThraxby Bert Thraxby (@BertThraxby) reported

    @NatWest_Help What deposit? Phoned NatWest - message says go online. The Cora bot was useless. Person on web chat was unable to help. I tried the app's unreliable messaging facility. Person unable to help. I contacted you on Twitter. You bring up deposits for some reason. Does anyone care?

  • samanthajayne84 Samantha Jayne 💙 (@samanthajayne84) reported

    @NatWest_Help hi - are you able to help with a missing payment? Wages were paid today and aren’t showing in my account. All colleagues have received - just me that banks with Natwest having problems

  • sleepingdogs6 THE DOGS (@sleepingdogs6) reported

    @julianassangeb1 @SSpiller93 @NatWest_Help NatWest are obviously fully regulated and the FCA and Financial Ombudsman would go after them on your behalf… This is not possible with Binance and that’s the problem…

  • NoMorePlastiiic BanPlasticBags (@NoMorePlastiiic) reported

    If any1 of you out there has a problem with Natwest blocking crypto payments to i.e Binance. I strongly recommend you head on over to their twitter account or email & make your voice heard. Ill only stop buying crypto when I'm dead. There are still many other ways to still buy.

  • TillisonL lt85 (@TillisonL) reported

    @ChrisDHWaugh Im not massive fan but what do we expect him to say??? He has no money available! It's not his fault. I can't go to natwest and bang on the door demanding they give me money to spend, if they don't want to give me it they won't. Its sad as a Newcastle fan but **** rolls down hill

  • BertThraxby Bert Thraxby (@BertThraxby) reported

    @NatWest_Help I mentioned the problem with the app's chat facility in case you were aware of an ongoing issue with it. I'll have to visit a branch to resolve my issue as attempting to get useful customer service from NatWest by any other means is like attempting to nail jelly to a wall

  • Fruit_Bat17 David76 (@Fruit_Bat17) reported

    @LayahHeilpern Yep, and I'm in the process of changing banks. Natwest don't have a problem if I pi$$ my money away on online casinos, but they are 'protecting' me from crypto!

  • jangofettsdad the mystery (@jangofettsdad) reported

    @NatWest_Help You don’t get to decide that for me! Why doubt you target gbp money laundering scams and block the facilitation of this? Closing my Natwest premier banking account down tomorrow.

  • LameMeercat Daniel (@LameMeercat) reported

    @truther_crypto @NatWest @binance That was an aside, the main issue I have is with the answer to the question in the image.

  • SimonKn75881518 Simon Knowles (@SimonKn75881518) reported

    @NatWest_Help Do not touch this bank, I have held Natwest accounts for 40+ years and they now think it OK to tell me how to spend my money. Binance is one of the main/safe legitimate exchanges, yet for some reason they have decided to block payments.