NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 12/20/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (27%)

    Website (27%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Jesshedgesxxx Jessica Hedges (@Jesshedgesxxx) reported

    @NatWest_Help My partner is a current customer of Natwest, this morning he has tried to transfer funds into my non NatWest account, they have left his account but not appeared into mine?

  • 73avfc holte ender (@73avfc) reported

    @NatWest_Help is the Natwest app not working?

  • tammylo53070893 tammylouise (@tammylo53070893) reported

    @NatWest_Help ive been waiting 4 hours for a message back on the messaging service through the natwest app said i would have a reply in an hour! Is there anybody actually answering the messages today?

  • jonie1303 jonie1303 #NHSLove💙 #corbynwasright #gtto (@jonie1303) reported

    @NatWest_Help I tried 12 months ago to try and deposit a chq via the app, it didn't work, also 6 weeks ago and guess what, it didn't work. Why doesn't NatWest make their app so customer friendly Have a look at the chase app, simple to use, not gimmicky like the NatWest has become

  • Sausage912 🌭Sausage🌭 (@Sausage912) reported

    Pls NatWest I do not give a **** that you've changed from Visa to MasterCard this sounds like a You Problem.

  • rubycooper007 ruby cooper🌺🌺🌺 (@rubycooper007) reported

    @YeshItsSheWolf I've had cptsd for 27 years after being stalked by a clerk at natwest who stole my details from the banks computer and the metropolitan police refusing to help me to cover up the stalking for the sake of natwest reputation

  • harri5021 the_mad_hatter (@harri5021) reported

    Natwest mobile banking down yet again, do they have to take an outage every night, need to get some decent systems

  • gavglicksman Gavin Glicksman (@gavglicksman) reported

    @VirginHolsHelp good morning, can you please help with a pending payment I need to have cancelled? The transaction failed when I initially tried to book a trip to Las Vegas on Sunday and I completed the booking using a different credit card. NatWest have been unable to help.

  • dangrech Dan Grech (@dangrech) reported

    @PopcornBambino Don’t move to NatWest and having the same issues with my business as usual international payments - avoid!

  • __wolf4 Oscar🟠🌤 (@__wolf4) reported

    @0Calamity @NatWest_Help @PrimeVideo you’re problem Jane is the address not the card? i have a Natwest mastercard debit card and it works fine