NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 03/11/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    Still no news from @NatWestGroup. They obviously don’t feel any urgency to help customers. Don’t bank with #natwest !!!

  • Jbray1992 J⎊shhausen (@Jbray1992) reported

    @NatWest_Help hey guys, trying to pay a credit card bill, 3 times in their app twice on the phone (I’ve approved all transactions in the NatWest app) still being declined! I have a new NatWest card recently, please help!

  • seagull4a LindaD (@seagull4a) reported

    Not sure who re-designed the Natwest Bankline website but wish they hadn't bothered. Absolutely horrible. @NatWest_Help

  • TheLukeBird luke bird (@TheLukeBird) reported

    @ZubyMusic @MartyBent I had the same problem last year with my natwest account, the only way I could get money into coinbase was bank transfer from natwest to exchange. It wouldn’t allow my bank card to be linked..

  • JamieMoviesTV Jamie Summers 🍿 🎬 📺 (@JamieMoviesTV) reported

    @HmmmUK @asda_mobile My issue was with Natwest , the card she was using, beng overly secure. I called Asda to sort it out and she used a different card. Haven't used online yet to see if it works now though.

  • _JamesBottomley James Bottomley (@_JamesBottomley) reported

    @tastecard I'm being told via support that I had a trial of tastecard and you've charged me for a month, even though I already had the natwest tastecard and also the cineworld taste card, think you could refund me for a taste card I never even used?I do not remember signing up.

  • LeonaLionheart7 LeonaLionheart ☠️ (@LeonaLionheart7) reported

    @pixiiecat My mortgage is with NatWest. I didn’t have any issues. Done my job 11 years this month too. I honestly think there’s some silly issue with your details out with your control. I can’t think why else you wouldn’t get accepted for anything at all😕 x

  • EdFrelliot Ed Frelliot (@EdFrelliot) reported

    @NatWest_Help I tried to pay online and it said card type not accepted so I went to a post office branch and they also said card type not accepted as it was going through as a credit card. Post Office said speak yo Natwest, app help says speak to Post Office

  • Myro_117 Myro (@Myro_117) reported

    @ZubyMusic I know, **** natwest. Use Monzo instead

  • WildingGeorgina Georgina Wilding (@WildingGeorgina) reported

    @NatWest_Help @NatWestBusiness Perhaps NatWest help isn’t actually 24hr either?