NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 09/14/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (51%)

    Mobile App (51%)

  2. Login (21%)

    Login (21%)

  3. Transactions (10%)

    Transactions (10%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Awordablow John527 (@Awordablow) reported

    @NatWest_Help Why the hell is it so complicated reporting a payment that was not authorised?? I simply wanted to block any further payment to a scam operator. NatWest’s reporting system sends users to a dozen webpages - I’ve had to cancel my credit card bcs your system is such a farce.

  • antonov124 Darren Ashworth (@antonov124) reported

    @PlayOJO how long does you’re support team take to@reply to an email ? Having issues with NatWest cards but have had no help

  • paulrussell32 paul (@paulrussell32) reported

    @NatWest_Help Terrible experience in NatWest Maldon today , went home and phoned to complain , after 50 minutes on hold I gave up . Time to change banks , only been with you 40 years………..

  • Cryptdropper88 CryptoDropper (@Cryptdropper88) reported

    Still having the odd withdrawal issue to my Natwest account. Company contacted me today to say 1 didn't work. Natwest unable to admit they have widespread problems for customers. Not had my council tax rebate either yet, many around me have. @NatWest_Help did you eat that too?

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help just starting the weekend with my account still blocked by NatWest, no reason why, can’t access my money, running out of people to borrow money from. Received a letter from NatWest, charging me for an unpaid direct debit

  • StevenHDyson Steven Dyson (@StevenHDyson) reported

    Yesterday I gave my card details to a fake NHS COVID website following a fake COVID alert. They then had the audacity to ring me pretending to be NatWest's fraud team to transfer my accounts to new ones. Be careful. Thanks to the real @NatWest_Help who were excellent

  • XXIV_Anthan Billy (@XXIV_Anthan) reported

    @NatWest_Help don’t ever bank with NatWest. Terrible bank, has stole £60 from me due to the duplicate payments and now £260 and refusing to answer. #natwest #bank #Banking

  • AmazzinRosey Rosey amazzin 💙nhs (@AmazzinRosey) reported

    No I'm not paying any **** money in my account natwest u sods taken last week's wages from me thanks to fekin doncaster council which I've disputed it by the way using my card without my say so so do1 with the message how many days dos it actually pend for

  • Crozzy1971 Crozzy (@Crozzy1971) reported

    @thom_dorke @FishMcneill @bobmatt Part of my job at NatWest in 87 was cleaning the ATMs after the weekend. Took it in turns with the other newbie’s. One Monday one came back & said some ***** bastard had spewed over it before the screen came down & it was a Chinese spew. I rather proudly told them it was me.

  • Harris7Andy Andy Harris (@Harris7Andy) reported

    @NatWest_Help @decappeal Just starting the weekend without any access to my money after NatWest blocked my account over a week ago without any explanation. Running out of people to borrow from. NatWest sent me a bill today for an unpaid direct debit????