NatWest

Is NatWest down in South Shields, South Tyneside, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in South Shields, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in South Shields and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in South Shields, South Tyneside, England 11/26/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near South Shields, England

Latest outage, problems and issue reports in South Shields and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • PhilipMur3 Philip Murphy (@PhilipMur3) reported from Mitford, England

    The Natwest technical problems today I think is the reason why we still need to keep branches open just in case of emergency such as the one in Washington Galleries, it's stupid that you closed that one as well as branches across the country @NatWest_Help

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AndreasBeirne Andreas Beirne (@AndreasBeirne) reported

    @British_Airways guys…. I’ve tried for an hour to book a flight from MCO to LGW and there’s a constant error saying the bank has declined….when it’s been accepted by the NatWest app. I’ve tried numerous times and I even called to book but you guys aren’t even taking bookings!

  • PlanBstudio Steve Price 💙💛 (@PlanBstudio) reported

    … Business accounts. Overdrafts. Mortgages. A re-mortgage of £750k still with 45%LTV. ZERO RISK. Four hour interviews. Despite having access to all our NatWest accounts. Despite both in full-time employments earning half the total value of the mortgage request per annum.

  • RagingAnecdotes Janjon (@RagingAnecdotes) reported

    Heads -up people. If you want to open a community account with Natwest, you can only do so if you are already a customer & only online. Don't tick the box which says you are an existing customer though - it won't let you carry on with the application. Nice one IT dept............

  • 2chen69 mich (@2chen69) reported

    When I get my money back from @eBay I will never buy from them again thanks 2 the person hew hacked my account and @natwest for yourless help

  • alexjackson646 alex jackson (@alexjackson646) reported

    @NatWest_Help NatWest today has closed our bank account with out any warning and we can not access the funds. We have been into branch and on the phone and each agent says they can not tell us why it's been shut.

  • rob1wheeler Robyn Wheeler (@rob1wheeler) reported

    @AskNationwide hi, I’ve been trying to pay an invoice for a few days but every-time a note comes up saying there is an issue and to try again later. Please can you check to see if there’s any issue? They bank with NatWest if that an issue? Thanks

  • mwanawesoko Winnie (@mwanawesoko) reported

    @nickmangwana Natwest is closing branches is small towns /areas but not completely shut down, customers can still go to other branches & online banking is easy in the UK. Debenhams is closed physically but still shop online cause of easy Internet/WiFi access.

  • livehistory06 Big Dave (Limey Yankee) (@livehistory06) reported

    @Rhys_Keller Four dreadful years at NatWest Bank. Bloody awful. I drank to kill the pain. Every night.

  • Catheri91773248 Catherine Williams (@Catheri91773248) reported

    @NatWest_Help why can’t I get into my mobile app or NatWest online? Nothing is loading is it a nationwide problem?

  • iamhelenaxo helena (@iamhelenaxo) reported

    @NatWest_Help Help! I’ve recently changed phones and having a nightmare trying to log into everything again. I’ve forgotten my pin and password for my natwest account. How do i reset these ?