NatWest

Is NatWest down in Somerton, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Somerton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Somerton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Somerton, Somerset, England 12/17/2025 22:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Somerton, England

Latest outage, problems and issue reports in Somerton and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sclilley Shaun (@sclilley) reported

    @Esso_GB Hi. Have you had any issues with NatWest credit cards and the Esso app? I haven’t been able to use my credit card for months, but my NatWest debit card works fine. I have deleted the app, reset Apple Pay and have also received a new card since but have the same problem?

  • Kneidella Els (@Kneidella) reported

    @NatWest_Help how can I add my husband to my ISA Savings Account? He is a Natwest customer and we have shared accounts. Can it be done online? Please don't say contact Cora, it is of minus help

  • TaylorGrimesDog Taylor Grimes (@TaylorGrimesDog) reported

    @santanderuk Didn't get so much as a letter or email to tell me my local branch had closed forced to go to NatWest to deposit a cheque. Customer service should of informed customers 🙄

  • MichaelViggars Michael Viggars (@MichaelViggars) reported

    @TUIUK @The_Mitch87 Was told by NatWest credit card company it's a problem on Tui's end. Multiple customers reporting failed transactions.

  • AEMcKay Alex McKay (@AEMcKay) reported

    @miniash7 To be fair to my employers, its a Natwest issue. Its not on them

  • DelphinaNyemit1 Delphina Nyemitei (She/Her) (@DelphinaNyemit1) reported

    If NatWest has crappy service I won’t be able to complain because to be honest I opened an account with them because of their colors Nothing more 😩

  • philmatt80 Phil (@philmatt80) reported

    @NatWest_Help Can't currently use Natwest app. Everytime I do something it logs me out after update yesterday. I spoke to an Indian chap at customer services who tells me because his app works fine there is no problem...? #getitsorted

  • beatieedney Beatie Edney 💙(freelancer) (@beatieedney) reported

    So it’s nearly a week since I tweeted about the terrible customer service I’m receiving from @NatWestGroup fir my mother’s @NatWestBusiness account. Still haven’t heard anything from their customer help service or the #royalgardenkensington branch. Don’t bank with #NatWest !

  • trinabull1 katrina bull (@trinabull1) reported

    @NatWest_Help can’t believe the service I have had from NatWest who I’ve banked with for years! The worst customer service I’ve ever experienced, NatWest you should be ashamed of yourself!!! Do not bank with NatWest!! I’m closing my accounts and will be telling everyone I know!!

  • croslandb Ben Crosland (@croslandb) reported

    My god @StarlingBank are the most frustrating org to deal with! No details or timelines given for issues which need resolving. And I’m a Natwest customer!!!!