NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 01/25/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • tommy87908687 tommy (@tommy87908687) reported

    @NatWest_Help Hi Martina - zero help on the phones, website, branch or on social media from NatWest. Is it possible for me to reclaim the interest you’re continuing to overcharge back from the bank in these circumstances?

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help DM sent. She's sobbing and shaking now after a phone call with Mohammed at the call centre. Nearly 80 years old, and NatWest has already admitted that the error that caused all of this was their fault. This is devastating to see

  • CoachWilliamUK Coach Bloke (@CoachWilliamUK) reported

    @Uber_Support I have asked natwest bank to block ALL payments to your company until you refund my money which you have STOLEN.

  • Unique211302425 LetsGetItDone (@Unique211302425) reported

    On the blower to NatWest. They torpedoed my credit rating unlawfully. I was detained and couldn’t make payment. I have protected characteristics - one of their ‘agents’ put the phone down on me. Charming! Still on hold. #UnpeelingTheGraniteHeartWithRazorPrecision

  • PearlWonder1 Pearl Wonder (@PearlWonder1) reported

    @NatWest_Help when did the once great NatWest customer service become so poor. Impossible to get through to anyone and archaic phone system that just repeats the same rubbish over and over with no option to speak to a human being

  • JulieWa74353777 Julie Way (@JulieWa74353777) reported

    Scammed by a bogus direct debit transaction. IMPOSSIBLE to get help @NatWest_Help Can someone help me resolve a fraudulent activity on my natwest account that claims has been authorised by Paypal but which Paypal have no record of...

  • Sweggers Mr Pickles (@Sweggers) reported

    @NatWest_Help #natwest claim to be making improvements to their online banking service, but I’d like to know what these are … it’s still as abysmal as it’s always been …

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman 2 years ago, NatWest did the same to a Ltd company account of which I was signatory & Director. Just a company set up to maintain & repair 1 block of 72 flats. £120k locked for 15 months. Similar emails to your messages. We survived on monthly cash + borrowing from another co.

  • TheFreeFerret TheFreeFerret (@TheFreeFerret) reported

    @TateTheTalisman but couldn’t pay for big roofing replacement etc. I spent weeks visiting NatWest branches, on phone, writing emails etc but never gave up. No reason ever given! Perhaps the banks are really short of access to cash?? There are similarities between us. Both > £100k contd

  • Characterlacks Gareth Fairclough (@Characterlacks) reported

    @ContinuumTrek @LloydsBank Wow, that's a shock. They're a nightmare for my dad (as well as a bunch of others I know of). I guess Natwest were no help? Though for them, it's all opened online.