NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 11/29/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • david_winch David Winch (@david_winch) reported

    @BCLsolicitors @liamivolane I think NatWest in a press release apologised for its "failure to prevent" money laundering - which rather muddied the waters as it had pleaded guilty to failing to operate ongoing customer due diligence.

  • alfaqfour Richard Alan Beadle #KBF 🧢 (@alfaqfour) reported

    @and_herps @Dave0London @GBNEWS I had fingerprint ID to log in to the NatWest app. It only worked for a few weeks.

  • 7aniqa ać (@7aniqa) reported

    @hxssan__ I swear on my dads NatWest bank statement you lot AINT ****

  • Pady_oFurniture Paddy O'Furniture💙 (@Pady_oFurniture) reported

    @NatWest_Help Hi I have a long weekend in Poland next weekend. Went into online banking to advise you of the trip so card does not get blocked. I'm not able to use App as my phone (Huawei) is not supported. Have tried calling Natwest but can't help without me enrolling to

  • jdmotors1 John Mccormack (@jdmotors1) reported

    @NatWest_Help I’m at my wits end, NatWest froze my account last Saturday, leaving me with no access to any funds, No reason, no contact… It’s now Friday and still nothing… I’ve emailed CEO’s, I’ve emailed fraud department, I’ve emailed anyone of importance and still nothing

  • becks_ward01 Becks Ward (@becks_ward01) reported

    @NatWestBusiness Do you intend to get rid of the card reader for approving payments on line? Everywhere else seems to manage with verifications by text message (as does the login to NatWest banking). Trying to pay my Corp tax but can't as I don't have a card reader with me.

  • MaFt _insert halloween name_ (@MaFt) reported

    @NatWest_Help If I disable contactless on my bank cards via the NatWest App, will that stop Google Pay contactless from working too?

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • rgarner Russell Garner (@rgarner) reported

    Yay, Sunday, and we're spending a birthday talking to Natwest's fraud line and checking that payments have actually been taken due to a combination of a shonky insurance website, a shonky SMS passcord system and a shonky IVR system for the fraud call. It's not even 9am.