NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 12/17/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • no1Brinks TOMMY BRINKMAN (@no1Brinks) reported

    @NatWestComm @NatWest_Help when NatWest decide to give online access to someone that’s not on the account how can you allow this and get it spectacular wrong

  • James_MRThomas James Thomas (@James_MRThomas) reported

    @NatWest_Help now entering my *third* day of trying to speak to someone on your Credit Fraud team on the phone. Hours spent waiting on hold, significant inconvenience to me and a complete absence of customer service - starting to wonder why anyone is still banking with #Natwest

  • Bloonface Bloonface (@Bloonface) reported

    Hearing reports that as a mark of respect to the Queen, Britain's banks will be disabling all debit and credit cards on the day of the Queen's funeral. A spokesman for NatWest said customers could go **** themselves

  • BREDRIANO Bredriano (@BREDRIANO) reported

    @NatWest_Help Hi Lauren, thanks your reply. I would like to know if this is normal for NatWest to send CD’s to their customers. I’m not sure how my details would help in this matter.

  • sfm666 scottM (@sfm666) reported

    @NatWest_Help NatWest owns METTLE business bank app. It is a fraud, mettle is keeping money from legitimate sources and denying transactions for its customers. BEWARE you are being scammed. I am now forced to go to FCA to try and access my own money

  • SeraSarg SeraSarg (@SeraSarg) reported

    @VRCPuck @NatWest_Help Huh, had the same issue! Actually ditching Natwest for Revolut because they're talking about closing my local branch and have forced me onto a Mastercard.

  • TSJLman Heatlie (@TSJLman) reported

    @NatWest_Help NatWest app was not allowing me in with biometrics this morning, and now it’s not allowing me to transfer money. Help ASAP!

  • ojhodgkinson Oliver Hodgkinson (@ojhodgkinson) reported

    I’m actually an RBS customer but after my interaction today, I’d consider switching to NatWest especially since there is no open RBS branch to be found near my home. These two colleagues are a credit to your company and I hope this praise can be passed on to them. Many thanks

  • martingrimsby Martin (@martingrimsby) reported

    @NatWest_Help I do but 1) mostly debit cards and 2) I wanted to use my Mastercard but NatWest seems powerless to sort the issue. Quite frankly unbelievable.