NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 01/24/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesbwfc James Sutton (@jamesbwfc) reported

    @northernassist I have managed to buy via the website and they have auto synced down to my app. However, this isn't really workable in the long term. Why is the Northern app asking me to authenticate the payment when it's for only £4.70? Who is causing this, is it Northern or Natwest?

  • ClairePCoach Claire Palmer MCC (@ClairePCoach) reported from Horsham, England

    @NatWestBusiness access to my business account stopped due to incomplete business profile which was in process. Am 1 person business, little help. Appalling c/service. No thought for the individual. 40 years with natwest, 20 years as business account 🥺 Help req.

  • tomglover24 Tom (@tomglover24) reported

    @GolHeungMing @O2 @NatWest_Help Overall I’ve had no issues with NatWest on my current mortgage or accounts. Just my situation and house sale falling through has thrown some up some stuff. 95% all good, just a little hassle caused by a complex situation.

  • perspolis6611 perspolis66 (@perspolis6611) reported

    @NatWest_Help @santanderuk I’m a Santander customer, used a NatWest cash machine and the machine snatched back my money before I could get it. NEITHER ONE OF YOU ARE CAPABLE OF SORTING IT…USELESS. Would be different but f I owed you money😡

  • shaktigautam shakti (@shaktigautam) reported

    @MastercardUK I have a card from Thomas cook and Thomas cook is saying that MasterCard is not accepting dispute so because of you my 500 gbp is with Natwest pls help

  • teacherhead Tom Sherrington (@teacherhead) reported

    Dear @RBS_Help your service is desperate. No branches, nobody answers the phone, Cora can't answer my question. I'm going to trek to one of two branches in the whole of London. Nobody can tell me if a NatWest branch can deal with it - local branch of NW also gone. Terrible.

  • sukans Sunil (@sukans) reported

    @NatWest_Help I have nothing to smile on such pathetic banking services unlike you or perhaps you know that NatWest is an incurable bank. It is shame that I have to ask for help to get our bank statements. The NatWest Sevenoaks branch is just pathetic.

  • Alphabune The Dark Side of the Bune (@Alphabune) reported

    (the ones I previously informed Natwest I had never received,) are still active. Finally, why does Natwest find it acceptable to leave someone without access to their finances, reliant on transferring money to others for things as paltry as a loaf of bread, for nine days?

  • ozwod Randy (@ozwod) reported

    @rusty_vr I’ve been buying through NatWest for a long time and never had a single problem!

  • YANGTA0 ِ (@YANGTA0) reported

    @keshilvr i can’t be working at lloyds with them sending money to my natwest 🤡🔥