Is NatWest down in Shepton Mallet, Somerset, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Mobile App (27%)
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Website (18%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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𝘼𝙙𝙖𝙢🐰🕷️👀
(@acmtix) reported
from
Castle Cary, England
I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Multibagg AI (Europe)
(@MultibaggAIEU) reported
NATWEST GROUP STRENGTHENS VENTURE BANKING TEAM WITH NEW APPOINTMENTS, AIMS TO ENHANCE SUPPORT FOR UK TECH SCALE-UPS, LAUNCHES SERVICES EARLY 2026 | INDUSTRY TREND TOWARDS TECH INTEGRATION IN BANKING
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Sainsbury's Bank
(@Sainsburys_Bank) reported
@JohnMacgalloway Hi John, credit card accounts have now moved to NatWest if you have any queries or need support please contact NatWest. Daniel
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Bob Knightley
(@BobKnightley) reported
@NatWest_Help Cancelled my Sainsburys credit card because I didn't want to be a customer of NatWest, now getting texts and emails from NatWest saying "your credit card is now with NatWest". Is this fraud, or incompetence?
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Chantal Spittles
(@ChantalSpittles) reported
Hi @NatWest_Help - think you should publish some comms about the transfer to NatWest from @Sainsburys_Bank I still can’t log in and I am clearly not alone judging by the many comments you’re dealing with. It’s unacceptable to be left for days without the old app and being 1/2
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Ben Kilbride
(@benkilbride85) reported
@NatWest_Help I had a Sainsbury’s credit card which has now migrated to NatWest, but I can’t sign up to the app as I don’t have a customer number etc? Can’t view transactions or make payments as Sainsbury’s app has now closed.
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Jim 💙💗⚫️🍉🏴🏳️🌈🏳️⚧️
(@JimGilroy) reported
@KrYpt923317 @NatWest_Help I called the support number up and they gave me those details. The name on the dd details is NatWest Nectar btw. My dd is with another bank and they told me to cancel and set up a new one with those details, yet you can’t do that. I can cancel my old one but not set up another.
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Chantal Spittles
(@ChantalSpittles) reported
@Sainsburys_Bank I have a Sainsbury’s credit card - just called @NatWest_Help about migration issues and been told to ring you, only for them to give me a NatWest number 😡 Is there anyway you can help - I never got the migration activation code.
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help @TeamGB I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.
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Surinder
(@SurinderRehal) reported
@NatWest inaction again for 3rd time this week. Blaming Sainsbury’s customers. It’s becoming a joke and they are becoming worse by the day. Just need to employ more staff and would sort a lot of their issues out.
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me
(@tjer222) reported
@beckki123 @NatWest_Help I managed to speak to #natwest credit card support today (took 1/2hour on hold) Told that my credit card account wouldn’t have been transferred as I’d not phoned to request it transferred (????). It will be 24 hours and my account should be visible. I hope so