NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 12/17/2025 04:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LaSarine Charles Evans (@LaSarine) reported

    @NatWest_Help I have access to the NatWest International app which doesn’t support NatWest credit cards

  • Grallator Chris Robbins (@Grallator) reported

    @Natalie_Wood75 @NatWest_Help Natwest, my daughter successfully (eventually) closed her child trust fund but you’ve still not transferred the money after a couple of weeks (you do say 3-5 working days). Why do you think this is acceptable? Please give my daughter *her* money!

  • Eva250178 Tisnov (@Eva250178) reported

    @NatWest_Help hi, having issues getting my new CC verified on natwest Google pay app. Been told I can't do it, primary card holder can't do it. Spoke to someone a week ago, got told 72 hours,still nothing. Can someone contact me to sort it. Being passed back and forth. Not happy.

  • LoftusSteve BritCard (@LoftusSteve) reported

    @robcmorgan @timfarron I do not get the issue here. The Gov owns a huge chunk of Natwest and sold some of it off a couple of weeks ago. Nobody gave a ****. The Gov shouldn't own C4 or any other media outlet. I don't see the issue with them not doing so.

  • NatWest_Help NatWest (@NatWest_Help) reported

    @LaSarine Would you be able to download the normal Natwest app at all and register for Online Banking as a credit card customer? - Louis

  • ddtaylor19844 ddtaylor1984@googlemail.com (@ddtaylor19844) reported

    @NatWest_Help my son is trying to access his trust fund that was invested in shares with NatWest also savings that we added to it.. After countless hours waiting on calls, letters sent there is still no response!! Can you help or should I go to the @financialombuds

  • XBerts Bert (@XBerts) reported from Lambeth, England

    @NatWest_Help absolutely appalling service today at NatWest telephone banking. Have been waiting for over one hour to get a replacement card. Get transferred to random people and now cut off! WTF !!

  • celinechapman26 Celine Chapman (@celinechapman26) reported

    @NatWest_Help I don’t need help I just want to say I’m sorry but the changes made to NatWest banking app is terrible…it’s just a sea of numbers…it’s made it confusing just to look at my accounts…bring back how it was yesterday…this has not improved the experience 😞

  • JPSkalsky Jo Ess ♍ (@JPSkalsky) reported

    @NatWest_Help I really feel something underhand is going on with @Natwest CTF. Uncontactable,You can't help, bank manager tried to contact for me and failed and your complaints dept said its a 3rd party dealing with CTF and advised me to go to financial ombudsman! @MartinSLewis

  • Trev_J_Collins Trevor Collins (@Trev_J_Collins) reported

    @russty_russ Started working at NatWest in 1990, first job. Some of those calculators were still knocking around in the office.