NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 12/27/2025 15:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (28%)

    Transactions (28%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Angela2634 Angela263 (@Angela2634) reported

    @NatWestGroup yet again another letdown from natwest is the money taken from my account ever going back? More gone today my advice is DO NOT bank with these they have no concept of customer care

  • liveindetail James (@liveindetail) reported

    @NatWest_Help NatWest Nutritionist? Am I paying for this service?

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp This whole scenario could have been avoided, as our card was not compromised and a genuine error has been made by a "reputable" business. When will the customer be put first for once? #natwest #EonNext Once again, we are thought of last.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @Nationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • ellardent Andrew Ellard (@ellardent) reported

    @ben_cameron I think NatWest have also been running an ad with shots implying “we can help you afford to have your dog put down”…

  • manumontx manu (@manumontx) reported

    I’ve been a NatWest customer for like 4 years and I’ve only called them twice lmfao

  • ADMarsden ADM (@ADMarsden) reported

    @NatWest_Help #cora, your robotic ‘help’ is quite possibly the most annoying, useless and counterproductive program ever developed. #natwest

  • khan_asadali Asad Ali Khan (@khan_asadali) reported

    @BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!

  • dynarfeic Dyn ar feic (@dynarfeic) reported

    @MfanwyEvans Try the @financialombuds. I once switched banks to @NatWest_Help and on the day they switched my current account with £12,000 in it, they froze my account because they suspected identity fraud! The ombudsman should be able to help and instruct Natwest to compensate you.

  • Jnaex1 Jennaaaa 🇬🇾 (@Jnaex1) reported

    @FUYA0SGF @lmnotjenna I ordered 4 books and 3 of them came and the money went through for 3 only, like okay cool I forgot about the 4th book, then suddenly the money goes and I'm like wtf ??? Checked my emails then realised 😭 I was on the phone to natwest bro like I wanted my money back