NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 11/28/2025 05:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (30%)

    Transactions (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Website (20%)

    Website (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DSpenceComedy Donna Spence Comedy (@DSpenceComedy) reported

    @NatWest_Help Why can't Natwest remove Contactless from my Card, without using the app, but Barclays bank does it with no problem?

  • feelinglistless Stuart Ian Burns (@feelinglistless) reported

    @NatWest_Help @clotimms Hi Chloe - just to let you know I'm having the same issue and having raised it with Audible I was told that its an ongoing issue with NatWest and I won't be able to use my new account until its resolved.

  • TwoHammel Jonathon (@TwoHammel) reported

    NatWest’s Sir Howard Davies: You don’t solve the problems it has caused” says Briton living in Spain

  • FinleyGomez Finley Gómez (@FinleyGomez) reported

    Don't even get me started on the NatWest bank app ad, It's beyond terrible

  • Goldzone3 Goldzone (@Goldzone3) reported

    @LayahHeilpern Can't transfer money out of #Natwest at the moment. I think they are in trouble, no customer service, no answer from Fraud team and blocking transactions, time to find a new bank

  • Shish3334 Shish (@Shish3334) reported

    @NatWest - why won’t you investigate fraudulent pending transactions? Telling customers there is a “IT glitch” is crazy. NatWest if there is an IT sofware breach be transparent and help your customers. #@natwest

  • halfatoneoff Ant 🇺🇦🏳️‍🌈🕺🏻 (@halfatoneoff) reported

    @NatWest_Help If you seriously expect me to waste one more second of my life on speaking to NatWest you are more stupid than I feel right now having already wasted 3 hours of it. Pointlessly. I’m going for a lie down before I get Sectioned.

  • philetaylor Phil Taylor M0VSE (@philetaylor) reported

    @ScottMcGready The banks really don't help themselves (or us) though. A few weeks ago, I needed to setup an Executor account with NatWest (who I already bank with). Setup a new a/c online and then had to go into a branch to confirm it was really me and give them paperwork.

  • SamPrentice The Real Sam Prentice (@SamPrentice) reported

    Anyone else using the @NatWest_Help #natwest App mines been crashing for over a week now when you log in, little to no help.. do I really need to change banks to get this resolved? #natwestapp @firstdirect you in ?

  • jasongdal2009 Jason G (@jasongdal2009) reported

    I hate #natwest. 35 years banking and only ever struggle to get problems resolved. Moving everything to FD next week. About time.