NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 11/18/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (30%)

    Website (30%)

  2. Mobile App (30%)

    Mobile App (30%)

  3. Transactions (20%)

    Transactions (20%)

  4. Login (20%)

    Login (20%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Sam_Cross123 Sam Cross (@Sam_Cross123) reported

    @NatWest_Help I’ve had a voicemail left from NatWest(naming my local branch) from a mobile number, asking me to call back on a slightly different number (I think-I have no signal at home so it was a little broken up!) or asking me to email them back…does this sound genuine? 🤔

  • HashimShubbar Hashem 🍁 (@HashimShubbar) reported

    @jbrukh The majority of us in the UK use 2 layers of banking ( main bank + online bank ) but Coinbase is a bank and Natwest can't block Bank transfer to Coinbase for any reason

  • Sliwinski Alexander Sliwinski (@Sliwinski) reported

    @oneofmoo That the terrible exchange rate you speak of is applied every time they auto convert into your GBP account. At a minimum this provides some control over exchange factors. And NatWest doesn’t charge for inter account exchange (but they do apply their worse exchange rate).

  • AlexandrosG Dr. Alexandros Dearges-Chantler (@AlexandrosG) reported

    @o_burbidge @monzo I totally agree with you, I had the same problem, added up to about £200 , NatWest sorted it, it was especially strange as I was in Newcastle & the transactions for some were in Bradford!!. Paying suppliers must seem never ending.

  • mng321 martyn (@mng321) reported

    @NatWest_Help hi got a new phone and almost everything transferred over so I use my fingerprint to open… not my Natwest App. It is asking for my login etc but I dont know all the details. Please help?

  • rchlrchl rachel elizabeth (@rchlrchl) reported

    @NatWest_Help hi I’m trying to help my neighbour set up his NatWest app but now he needs to wait for a postal Activation code . Do you have any paper leaflets about using the app ? He’s not very tech savvy so might appreciate it . Thanks

  • DWRICHARDS David Richards (@DWRICHARDS) reported

    currently online chatting with Natwest: "I am loading up the details of the account. How is your morning going so far other than this issue?" I shall refuse to answer!

  • MrXenakis Mr Xenakis (@MrXenakis) reported

    @NatWest_Help Hi, not sure if you can help. Booked a holiday apartment but upon arrival it was in horrific state so we left and stayed elsewhere. The company are not responding to my emails, requesting a refund. Are you able to intervene? I paid with my Natwest Credit Card

  • JPC1000 Jamie Curtis (@JPC1000) reported

    Anyone else having issues applying for a small business loan with @NatWestBusiness ? Have been a NatWest customer for over 35 years and want to expand my retail business. Thought they are supposed to be helping UK’s small businesses? @AJHBrom

  • sendergram Andy Rosen (@sendergram) reported

    This is unacceptable. My parents' welfare is in jeopardy! A quick search on the net shows many other people have had the same issue with Natwest and filing LPA's. Please can somebody contact me or let me know who I can contact by phone, email or letter.