NatWest status: access issues and outage reports

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

• 
  𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported 60 minutes ago from Castle Cary, England

  I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UrbanKoala666 (@JamieCurzon1) reported 7 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!

• 
  Tommy P (@TomPowell6742) reported 13 minutes ago

  @stephenpollard Tesco/NatWest comparison assumes all businesses are the same. But Rail is a natural monopoly and already depends heavily on the state. It's a question of public service versus commercial service. Rails different as passengers can't switch provider in any meaningful sense.

• 
  Deborah 🇺🇦 (@deborah_hilliam) reported 15 minutes ago

  @MartinSLewis The BBC had a piece on their website yesterday about cheques from HMRC not scanning on the app and she had to go miles to pay it in. My elderly housebound mum had the same problem this year. My sister tried to scan and pay it but it wouldn’t work on the NatWest app.

• 
  mohbi (@mohbii) reported 26 minutes ago

  @WSJ NatWest expecting income at the top end of guidance after 9.5% growth is a strong signal that UK banking is in a surprisingly healthy position. higher interest rates have been painful for borrowers but banks are thriving on the margin between what they pay depositors and what they charge on loans. the structural hedge giving them protection means they keep earning even when rates eventually come down. UK banks havent looked this profitable in years

• 
  Car Autotrader (@autotrader80497) reported 26 minutes ago

  @hullkrofficial Awful ticketing system just continuously redirects back to the initial basket page after approving in the NatWest app. Improve it.

• 
  Alan Crispman (@cheeseandbunion) reported 30 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  Apurv Nagpal (@apurvnagpal) reported 32 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Stephen Mills (@Stephen_Mills85) reported 34 minutes ago

  @afneil And also, she said “people working in a bank.” Not “bankers.” Somebody working at Natwest, opening accounts and helping pensioners with their PIN number enquiries should not be necking a couple of wines on their lunch break.

• 
  dav1d.btc (@dav1dbtc) reported 36 minutes ago

  BoE warnings about stablecoin redemption are a joke. Try withdrawing any significant amount of cash from your bank and see how simple 'redemption' really is. Recently, UK bank NatWest blocked a customer from withdrawing their own money because they would not explain to the bank why the cash. And the Ombudsman backed the bank. This isn’t about consumer protection. It’s about protecting the banking monopoly. If Andrew Bailey is genuinely concerned about redemption risk, he should be looking at non-custodial systems like Ducat. Redemption happens in one Bitcoin block. I think I may be waiting some time.

• 
  Three Shires Head (@ThreeShiresHead) reported 37 minutes ago

  @AaronBastani My Samsung S23 Ultra is insured through NatWest. I had a cracked screen, broken charging port & damaged frame. Paid £50 & got all three problems fixed plus new battery, all data restored. Took a man in a van at my house about an hr. Don't see the need for these EU restrictions.