NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 02/28/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (24%)

    Login (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (14%)

    Mobile App (14%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Joe_best_ Joe Best (@Joe_best_) reported

    @NatWest_Help is there an issue with transfers between Natwest Accounts? My standing order has left my account but not arrived in its destination

  • NevilleGracias Neville Gracias (@NevilleGracias) reported

    @NatWest_Help can I get some help with opening a new select account. I am a natwest account holder. Would like to open a select account. I do not have the residency card, can't apply for one because its not used anymore and has been superseded by the settled status.

  • WolfOf15 The Wolf Of 15 (@WolfOf15) reported

    @NatWest_Help Thank you Cathy. But surely If I am verifying using the NatWest app and I have biometric approval activated within the app, that I shouldn’t be restricted in making a purchase. Can this be highlighted as the verification is there to make sure it’s the customer.

  • typical90sjade nameless (@typical90sjade) reported

    What's the criteria for making it into this list? Not to jump on you but I'm very aware of what working mothers go through and I really just don't want to see people being misguided into hostile work environments. Natwest don't even have a HR function you can speak to easily 🙄

  • CityImp Chris (@CityImp) reported

    @NatWest_Help Such c**p service from Natwest. 17th feb: your refund will be 2-3 days 21st feb: "they meant 4-5 days" 24th feb: "by the end of the day" 25th feb: "they meant today" Today: "they're not in until Monday" Do you f**k everyone around this much?

  • FrancisBoulle ₿oulle🗽 (@FrancisBoulle) reported

    @JamesDelingpole @LloydsBank I had the same issues with NatWest

  • lannyd23 Lannyd23 (@lannyd23) reported

    @douise @NatWest_Help I can't get on rbs banking app either think they are all down for natwest then... rbs n natwest are same conpany

  • samsonskingdom Justin Russell (@samsonskingdom) reported

    NatWest should try answering their phones in customer care

  • sartejt TEJ (@sartejt) reported

    @0xGyver @PeterMcCormack All significant State banks being cut off, not consumer banks. Think of it as NatWest and Barclays being cut off but Monzo still gets access

  • AnthonyW182 Anthony W 🇺🇦 ✊🏻 (@AnthonyW182) reported

    @NatWest_Help hi natwest, i was wondering, as a customer how can you assure me that by having my money in your bank that i am not in any way enabling financing of any pro putin linked companies? And how will you show that you stand by Ukraine & democracy over tyranny?