NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 01/13/2026 13:50

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • hammyflap hammy  (@hammyflap) reported

    NatWest’s sheepish message like “awww we hate doing this but we’re putting overdraft use charges on your account sorry but you it was you who made us do it and we’re only doing it because we love you and value you as a customer uwu pls don’t be angy”

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    This means that she @NatWest_Help stole the cash and withdrew the same amount from the customer's account. The customer is now out of pocket twice the amount. Natwest is simply disputing this and covering it up. More employees may be involved so always check your receipts.

  • Stricken36 Richard James Martin-Worth (@Stricken36) reported

    @NatWest_Help How can I approve transactions and access my Natwest account if I don't have access to my phone or phone number please? this is very, very frustrating!!!

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    @stuntbutt @NatWest Please be aware of @NatWest_Help employees at Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.Please be aware as more employees may be involved and always check your receipts.

  • ME8803076435 ME88 (@ME8803076435) reported from City of London, England

    Please be aware of @NatWest_Help employees at Natwest Ealing branch. There is a female employee who took a customer's cash deposit of about a grand and put a witdrawal transaction through the system instead.

  • Capt_Aikay Mister Mann #ENDSARS #ENDSWAT #ENDPOLICEBRUTALITY (@Capt_Aikay) reported

    @EditiEffiong Omo if it ain't brokw don't fix it....the most important thing there is no rubbish 50p stano duty levy or 10p inter bank fare that when I send £100 from Monzo to Natwest or Barclays.

  • sue_simmonds Sue Simmonds 🌹 (@sue_simmonds) reported

    @RBS_Help I’m in now and due to staff shortage etc they shut for lunch. Branch closing for good soon so this won’t be an ongoing problem as the facility to withdraw will be moved to NatWest

  • PlanetWilson Mark Wilson (@PlanetWilson) reported

    @NatWest_Help I am not a current Natwest customer so couldn’t use an app I’m afraid

  • SoHoMu_ Woha (@SoHoMu_) reported

    @peterproperty If house prices come down, what would Nationwide, Lloyds, NatWest, and Santander think about that as the top 4 mortgage lenders to middle England. Probably have lobbyists working v hard to keep the prices (and their loan book) up

  • albarakah_edu Al Barakah Education (@albarakah_edu) reported

    @NatWest_Help just had disgusting customer service from a Natwest whilst trying to unblock my card. been on the phone for a total of 4 hours now trying to sort this (1/2 time spent in queues) only to be insulted by your call handler and when I asked for their name they refused