NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 01/31/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • salamisa Siju (@salamisa) reported

    @marxculture Then a couple of months later, they told me the account will be closed. No reason given. I switched over to NatWest, and I've banked with them for 14 years now without issue. HSBC is broken to the core, and I won't touch them with a 10 ft pole.

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?

  • nick_j_bacon Nick Bacon (@nick_j_bacon) reported

    I have been singularly unimpressed by #NatWest and their business banking service. Have been trying to sign up a business account for 5 weeks now. A dozen phone calls and still no idea why ID docs are being rejected. Absolutely appalling service when trying to start new business

  • LewisStanding1 Lewis Standing (@LewisStanding1) reported

    @alexanderjbald Yeah I had natwest try to send the bailiffs round in between final year and starting working. They didn't like me using my student overdraft as an overdraft. They could have made thousands from me from a mortgage but squabbled over £1500 debt.

  • jowinnsmith Revd Jo Winn-Smith (@jowinnsmith) reported

    @purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Sounds to me like the kind of factual inexactitude that I get from a different bank. None of them these days knows the meaning of "customer service".

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • Adventures_UK BreeseAdventures (@Adventures_UK) reported

    @NatWestBusiness @NatWest_Help Your support and explanation as to why/how €3000 of our money ‘went missing’ 2 weeks ago is absolutely unacceptable!! These payments are time critical and this needs sorting out!! #natwest #natwestbank

  • As23155486A A S (@As23155486A) reported

    @NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?

  • littlerich007 Halifaxtropolis (@littlerich007) reported

    Customer service in this country is shocking. British Gas, Barclays Bank, Virgin Media, NatWest. All over the past two weeks their service is absolutely shocking. No resolution and just shite fob offs. They just do not care.