NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 01/09/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Transactions (21%)

    Transactions (21%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (18%)

    Mobile App (18%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyeCoow 🏳️‍⚧️ 🇺🇦 Skye Cow ⛧ (@SkyeCoow) reported

    Wow NatWest actually has an ongoing issue with some payments showing twice and it's effected me. Nearly fainted when my account was in overdraft

  • JackBadapdos21 Jack-^- (@JackBadapdos21) reported

    So not only are @NatWest_Help having issues by charging people twice. I've also had online transactions 'fail' but money still taken from my account. One of those was over £250 😐 They told me to talk to the business I bought from, that business told me to talk to natwest 🙃

  • TweetsByTamzin Tamzin (@TweetsByTamzin) reported

    It’s been over 24hrs and Natwest still don’t have a timeframe regarding when we’ll get our money back. I am penniless, in minus figures with an unarranged overdraft and they’ve done nothing to help. The only thing they’ve managed to do is patronise people. Shocking

  • channa_durrant Channa Durrant (@channa_durrant) reported

    Imagine working for peanuts can just about manage to pay your bills them the bank system fuvk up and your money is lost #natwest #natwestbank @NatWest_Help I need to pay my council tax pls free up my money

  • StewartWood Stewart Wood (@StewartWood) reported

    Howard Davies (Chair of NatWest) making a compelling case on @BBCr4today for Govt help on the #CostOfLivingCrisis to come through large benefit boosts rather than tax cuts - far better targeted on those with low income & no savings. More efficient, more just. Hard to disagree.

  • Jpmymymy Julian Myers (@Jpmymymy) reported

    @leviwinchester the NatWest issue is worst than reported. My dad sent birthday money to my son by bank transfer and his account was debited three (yes three) times. Not just a debit card issue.

  • qianjin56551456 Eason tt (@qianjin56551456) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies,

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service

  • Brahmaselder Tes Amis 🇪🇺 (@Brahmaselder) reported

    @BloombergUK NatWest have taken transactions twice and called it an error off countless amounts of people still not fixed. To me this is fraud, this is a crime, they have taken money that is not theirs. Disgusting excuse for a bank hoping the big CEOs are taken for every penny they have.

  • dunne_simone Simone Dunne (@dunne_simone) reported

    @NatWest_Help PLEASE PLEASE DO NOT BANK WITH NATWEST. They need stopping, hound you down when they want something. Made a single mum homeless mid maternity leave / pandemic for PURE PROFIT. Literally pure profit. I told them in advance what would happen and they ignored me