NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 11/20/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (27%)

    Transactions (27%)

  2. Website (27%)

    Website (27%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • GemmaWhinder Gemma Whinder (@GemmaWhinder) reported

    @rachelbhandari @NatWest_Help Hi I have the same issue for weeks now. Have tried online help with Natwest a few times. O am going to have to move banks soon as I cant buy anything online and can't seem to get even an acknowledgement that there is an issue.

  • Sam_Cross123 Sam Cross (@Sam_Cross123) reported

    @NatWest_Help I’ve had a voicemail left from NatWest(naming my local branch) from a mobile number, asking me to call back on a slightly different number (I think-I have no signal at home so it was a little broken up!) or asking me to email them back…does this sound genuine? 🤔

  • cheshiretoad Viscount Toad KG 🌸🕊 (@cheshiretoad) reported

    @BeaumontDMD @Barclays Every time I visit a bank branch there's a queue. During the 2020 lockdown they were down the street at my local NatWest.

  • clarkie1958 Graham Clark (@clarkie1958) reported

    @truemagic68 Went to a few banks yesterday to buy some currency ..no luck ..my own bank NatWest has on their website cannot offer Travel Money due to supply chain issues..so Tesco , Sainsbury, and non banks don't have these issues...hard to understand

  • wi25001032 Chris Williams (@wi25001032) reported

    @NatWest_Help @Paper_hands92 Hi NatWest, it’s not your money!! The customer can do anything they want with their money as long as it’s legal. And you wonder why people have had enough of banks!

  • CurlyClareToo Dame Lambchop ✊🏼💙 NHS ✊🏼❤️ BLM #StaySafe (@CurlyClareToo) reported

    @SuzieWo20886208 @snowy2007 NatWest wouldn’t extend overdraft to support busy studio through cash flow crisis in 93. Had to close. The month after my building society became a bank I received a repossession order. I had been found “fit for work” by Atos but waiting (a year) for neuro consult. #Banks

  • WeeLeeMcD Bully in the alley 🍻 (@WeeLeeMcD) reported

    @NatWest_Help I've been on the phone for hrs to NatWest over the last 6 weeks! How's this phone number going to help? If you can't accommodate customers, without particularly tech, how is it possible for us to continue banking with you?

  • oneofmoo Moo Yu (@oneofmoo) reported

    @Sliwinski Yeah. I've got that setup but the Lloyd's rate when I choose to convert is so bad compared to the market rate. For the next one, probably need a decent way to go from NatWest to Wise in USD or something. Have you solved that? Also not with Lloyds this time so that might help?

  • Stephen62122543 Deleted (@Stephen62122543) reported

    @kwallis7 @NatWest_Help There's a fantastic solution for that, use the switching service to move your money away from Natwest like I've just done.

  • katie1alden Katie Alden (@katie1alden) reported

    @NatWest_Help every time I use my NatWest card on @AmazonUK it declines. Even with sufficient funds and don’t even get the option to verify via the app. Is this a know issue? I still have a visa debit rather than Mastercard.