Is NatWest down in Shepton Mallet, Somerset, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Shepton Mallet, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (24%)
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Mobile App (19%)
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Transactions (17%)
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Transfer (2%)
Community Discussion
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NatWest Issues Reports Near Shepton Mallet, England
Latest outage, problems and issue reports in Shepton Mallet and nearby locations:
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𝘼𝙙𝙖𝙢🐰🕷️👀
(@acmtix) reported
from
Castle Cary, England
I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Wendi
(@Yorkshire_Wendi) reported
So I have a translation to Microsoft, in Reading, which wasnt me. #Natwest app won’t let me cancel card & get a new one, so had to freeze it. Thought all this app **** was meant to be easier. Looks like I’m going to have to hop in to the bank tomorrow ffs. Poised off slightly…😡
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Richard John Holden RA (Lord Birkenhead)
(@trafalgarartuk) reported
@newlands_chris Hi Chris, my account in natwest was closed 3 weeks ago, I was with them for 29 years. I'm a disabled soldier and my War pension was paid into my natwest for 29 years without any problem. I have £16 left Broke with 3 kids stuck in the Philippines
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Lee Gibson
(@eLJaybud) reported
@jeanrobinson946 @NatWest_Help Sounds like you should move banks. Stray by opening an account up elsewhere and just post into that, essentially running dual accounts. Once you have the NatWest one zeroed it can be closed down.
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Chris
(@CTH86) reported
@UTM_Mariners Are you with NatWest? I’ve had nothing but issues with online card purchases since they changed to Mastercard
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MissBlondeDitzy
(@BlondeKeeley) reported
@NatWest_Help I have always been satisfied with the service which I have received from NatWest, however please advise as to why the bank freezes or closes the accounts of innocent people and leaves them destitute?
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Simon B 🇺🇦
(@SimonCBondar) reported
from
Wallasey, England
@pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better
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Dr Claire Robinson - #GirlySwot #RejoinEU
(@McrClaire) reported
@lucymitv @GranadaReports NatWest closed all our local branches which prevented us from going there. I sometimes travel to the inconveniently located bank. If it was a service they would make both available. They do not put customer service first whatever the marketing department says. 👎
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Shadey
(@Shadey74712954) reported
@derbyshire_live The issue does seem to have affected NatWest and RBS customers. The Council system through the payment provider needs to provide stronger customer authentication so it proves the person is who they say, something getting more common with online payments.
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Roncho Kanno
(@rocky_kanoa) reported
I thought I’d walk into Natwest and get a new debit card in minutes. 5 working days later, I’m still essentially card-less. Nigerian banks do usually get this one right.
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Keystone_Rachael
(@Discordia_19_) reported
@NatWest_Help @financialombuds Finding it impossible to raise a complaint about NatWest's mortgage service. Online complaint form is broken. Apologised to by a phone agent as no one in complaints is picking up. Almost as if they're trying to make it impossible to complain...