NatWest

Is NatWest down in Shepton Mallet, Somerset, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Shepton Mallet, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Shepton Mallet and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Shepton Mallet, Somerset, England 03/05/2026 18:55

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (33%)

    Website (33%)

  2. Transactions (24%)

    Transactions (24%)

  3. Login (24%)

    Login (24%)

  4. Mobile App (13%)

    Mobile App (13%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Shepton Mallet, England

Latest outage, problems and issue reports in Shepton Mallet and nearby locations:

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • LOUMIK LOUISE JONES (@LOUMIK) reported

    is anyone in uk experiencing problems accessing NatWest bank ? plus apple said download I did then apple said block its ROGUE ! Something is happening ! is UK under Cyber attack ?

  • TheCrypReaper Bimble Wimble (@TheCrypReaper) reported

    @NatWest_Help Yeah thats exactly the problem, I don’t want to go onto online banking and logging into Natwest is the worst experience ever too. I much prefer @LloydsBank and their app, and the fact that they don’t require a stupid card reader every time I wanna do something with my money too!

  • purdster7 JP (@purdster7) reported

    @GreenFlagUK Hi there. I am a Greenflag member via NatWest. I cannot access the green flag app (it says technical difficulties) The customer service line is also closed. Please could you advise how to proceed? My car won’t start

  • TheFound5 The Found (@TheFound5) reported

    @Charli2636 I'll see if there's NatWest in this town , thank you, bid problem is my only I'd, passport has expired and I cannot afford to sent for a new one til end of the month so cannot open til I get that back which maybe won't be thus year, I could cry , because I'm so unlucky 😢

  • yaumatron Judy Yau (@yaumatron) reported

    @NatWest_Help I seem to be stuck in an interminable loop of calling NatWest, being on hold, using the call back function, only to be called back to be put on hold...madness and not the customer service hoi advertise

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @LloydsBank I’m confused. I’ve set up a direct debit on my credit card and this is not showing on my online banking for the account the money is being taken from (NatWest). But on your side it says the account has the direct debit set up. Help!

  • rbrwr Rob Brewer (@rbrwr) reported

    @NatWest_Help Thanks, I've already chatted with a NatWest agent via the online banking site. It seems I probably innocently triggered an anti-fraud rule. It's just frustrating that I couldn't buy everything I wanted while the #BandcampFriday promotion was on.

  • papa_wilko papa_wilko (@papa_wilko) reported

    @NatWest_Help #natwest Once again terrible customer service in Newbury NatWest. One cashier - 7 people queuing in front of me.

  • miguelagviegas Miguel Viegas (@miguelagviegas) reported from Wandsworth, England

    @Brightstar have just tried to call you through Natwest to get help to register my phone but instead someone picked up my call and apparently a private call as well, and I was left hanging with no answer tor several minutes until I gave up. Not a great experience

  • finyt Fi Coombe (@finyt) reported

    @NatWest_Help It’s lucky I had an account with another bank and they took the time to understand the issue and help me make the payment through using ID and security questions. I have always been so grateful for NatWest but this is a situation not of my doing and I’m stuck with a dead account