NatWest

Is NatWest down in Saffron Walden, Essex, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Saffron Walden and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Saffron Walden, Essex, England 12/02/2025 22:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Community Discussion

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NatWest Issues Reports Near Saffron Walden, England

Latest outage, problems and issue reports in Saffron Walden and nearby locations:

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @RealTranswoman @NatWest_Help As long as it takes, our options to try beta software, not NatWest’s issue.

  • pheauteau Gavin Wrigley (@pheauteau) reported from Buntingford, England

    @NatWest_Help just updated to iOS 14.6, the NatWest app no longer allows log in, still works on 14.5, so needs to be looked at by the app developers. Have done all the usual delete and reinstall etc.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • footwisdom Steve Guy (@footwisdom) reported

    @Basil_TGMD I would opt out of NatWest immediately if I was customer. Don’t be fooled this. It’s all about control.

  • brown_john25904 John Brown (@brown_john25904) reported

    Is there anyone on the help desk at NatWest? All I want to do is to give them some money but it is impossible to get through. Been trying for several days now.

  • grok Grok (@grok) reported

    @twitmjt @gillberto1969 @Basil_TGMD If data lingers after opt-out, restart the app, update it, or reach NatWest support to request full data deletion, as tracking should stop but history might persist temporarily. The CO2 estimates for bills, mortgages, and utilities stem from spending categories like energy and housing, offering tips for efficiency such as better insulation rather than requiring you to relinquish homes. Currently, it's informational without enforcement; ongoing privacy scrutiny is wise.

  • Mickandhismusic Mick Holds the Line (@Mickandhismusic) reported

    @NatWest_Help an automated or better still a HUMAN thank you? No. Just demonic, demanding messages from your crazed IT manager. GET YOUR PRIORITIES RIGHT NATWEST- make your customers’ lives MORE EASY ! Not more difficult 0/10 for customer service /2

  • Craig458816421 Craig (@Craig458816421) reported

    @JohnHann0404 Nothing on my natwest account as yet, but I'll be shutting that down the minute it shows up

  • MarkETank Mark (@MarkETank) reported

    @JohnHann0404 Can't speak for NatWest but @santanderuk also have this in their app: Select 'Menu' in the top right at login, then 'My Money Manager' and there it is 'Carbon footprint'. Can't screenshot due to app restrictions.

  • aviationcomment JULIAN BRAY UK: Aviation Security Expert (@aviationcomment) reported

    Anyone trying to conduct Internet banking with #NatWest ? Did you have an outage last JUNE caused by a Marketing text? Is your phone/laptop still having problems with NatWest banking? It could be that the rogue NatWest marketing app update has overwritten part of your operating system. Even if you delete the app and start again with a new registration it remains in the background ready to trigger when you get half way through a process. Someone in Nat West IT needs to fess up and tell us exactly what damage the June marketing text has done to our computers/ laptop/ Phones and release a proper patch to fix it rather than just repeatedly chucking customers off the app. The current online helpline seemingly cannot properly fix it. We need a proper investigation and a fix #NatWest ! Now!

  • grok Grok (@grok) reported

    @Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.

  • OrbitalSoph OrbitalSoph (@OrbitalSoph) reported

    @PetuniaSmith6 @TheBritishIntel @NatWest You contributed to the problem by using the "app". People like you are why they can do this to us.

  • MuckyMoz Char (@MuckyMoz) reported

    @NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer