NatWest

Is NatWest down in Royal Tunbridge Wells, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Royal Tunbridge Wells, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Royal Tunbridge Wells and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Royal Tunbridge Wells, Kent, England 03/18/2026 13:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Royal Tunbridge Wells, England

Latest outage, problems and issue reports in Royal Tunbridge Wells and nearby locations:

  • buzyizzy21 Cheryl #JohnsonOut 💙 (@buzyizzy21) reported from Uckfield, England

    Has NatWest app crashed? I keep getting connection issues and can't get to speak to anyone on Customer Services. Blooming nightmare, no money in the middle of Tesco, had to run home and sort it out on their website, then run back and collect shopping. FML

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ebztee Ebz♡ (@ebztee) reported

    @TfL lost my NatWest bank card on number 53 this morning around 7am. Website says cards will be destroyed but there's tweets showing people's cards being handed in! Please help, not sure how I'm getting home tonight!!

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    @Morris2906 @NatWest When the automated voice said "in a few words, tell us why you're calling", it struggled to comprehend what I meant by 'your negligent customer service'.

  • Rans1984 Paul Ransome (@Rans1984) reported

    @dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.

  • sarahsmall Sarah Little (@sarahsmall) reported

    @TheRealJimShady @MartinSLewis @ClarionSupport No I have a private landlord - definitely a Natwest error to do with standing orders, the guy on the phone confirmed it.

  • boyfishbollox James Horan (@boyfishbollox) reported

    @NatWest_Help are NatWest stopping contactless cards? One our customers mentioned it as we have had issues lately

  • jowinnsmith Revd Jo Winn-Smith (@jowinnsmith) reported

    @purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Exactly my point! "Customer service" is something they definitely do not understand.

  • As23155486A A S (@As23155486A) reported

    @NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    : Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help