NatWest

Is NatWest down in Reading, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Reading, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Reading, England 11/22/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneFaust8 Jane Faust (@JaneFaust8) reported

    @NatWest_Help what in the world is going on with NatWest online service for new business accounts? As you flatly refuse to open a new account in person it has taken me and co directors since early June to get - well, nowhere as yet. A tech glitch with the adobe service maybe?

  • Stephen15594169 Stephen Thomas (@Stephen15594169) reported

    @NatWest_Help Getting very fed up and upset about your incredibly poor customer service and professionalism. Does anybody care at NatWest!!!!!! Your service has declined so much. Letter to ombudsman on the way

  • A20065064 Ana (@A20065064) reported

    @UlsterBank_Help Ulster Bank, two weeks talking with me, they understood my problem with required documentation impossible to get, talk with Natwest and decided to give up, leaving me alone and providing no help. I open a saving account in Ulster bank, I want my money back.

  • GundenBarlas 长沙包养广州包养深圳包养成都包养杭州包养包养上海南京包养重庆包养北京包养武汉包养泉州包养福州包养学生 (@GundenBarlas) reported

    Customers also have access to 24-hour telephone banking or by logging on to NatWest Online Banking.

  • NatWest_Help NatWest (@NatWest_Help) reported

    @packwoodtoday I can completely understand your frustrations, through social media we are not able to arrange callbacks which is why we haven't offered this for you. Through Webchat on the Natwest website we have mortgage advisors who can speak with who may be able to arrange a call back 1/2

  • TeamPenster Obi Wan Penobi (@TeamPenster) reported

    Is there like only 1 person working at Natwest or something these days?

  • janea216 Jane Farmer (@janea216) reported

    @ConcernedInsid1 Customer due diligence team at NatWest? What would they do, then? Would they call out dodgy personal guarantees that had swerved NatWest procedures? #PGwidow

  • NomadicBackpac1 Nomadic Backpacker | World Traveller (@NomadicBackpac1) reported

    @spontaneousbkpk Not #natwest who are shutting me down.

  • dotakn Dododubido (@dotakn) reported

    @Morrisons I have ordered some items in nutmeg, and none of our credit cards work (HSBC, NatWest...). All of them work with in other sites. My bank says the problem is yours. Is there a problem with your website? Is there anything else we can do (like pay at the shop?)

  • susieq750 Susieq (@susieq750) reported

    @NatWest_Help @GK_1964 We are having the same issue, it says the cheque corner is folded ! This has been going on since 4/7/22 we raised a case with NatWest still not resolved ???