NatWest

Is NatWest down in Reading, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Reading, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Reading, England 02/01/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (24%)

    Login (24%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • lannyd23 Lannyd23 (@lannyd23) reported

    @douise @NatWest_Help I can't get on rbs banking app either think they are all down for natwest then... rbs n natwest are same conpany

  • CityImp Chris (@CityImp) reported

    @NatWest_Help Such c**p service from Natwest. 17th feb: your refund will be 2-3 days 21st feb: "they meant 4-5 days" 24th feb: "by the end of the day" 25th feb: "they meant today" Today: "they're not in until Monday" Do you f**k everyone around this much?

  • xjojomwahx Jo Berridge (@xjojomwahx) reported

    @NatWest_Help an outage again 😡😡 come on Natwest you need to sort this 😡😡

  • loobylou9999 Loobylou's (@loobylou9999) reported

    @NatWest_Help been on hold for over 4 hours this week to get my child's trust fund account number! ring as soon as lines open and no difference. In branch can't help. Losing trust that natwest should be looking after money at all. Can hmrc move the account as we can't access it?

  • Noelgsuperman 🐝Noel Gallagher🐝 (@Noelgsuperman) reported

    @mrskmob1 @JamesDelingpole @LloydsBank Some banks charge "access fees" to them for cash now you mention it. Nearly got stung at a HSBC one for something like 3.60. only getting 20 quid out for the chippy. Went across the road to the NatWest and all was fine. Revolut have ruffled a few feathers in the banking sector.

  • WakelyTracy Tracy Wakely (@WakelyTracy) reported

    Trying to get through to Natwest all morning. On hold 45 mins then answer recording goes wrong. I have a query which may be a security issue and I cannot speak to anyone

  • FrancisBoulle ₿oulle🗽 (@FrancisBoulle) reported

    @JamesDelingpole @LloydsBank I had the same issues with NatWest

  • 7indiaa 7 (@7indiaa) reported

    Natwest has the worst customer service ever

  • Thats_hat Hats (@Thats_hat) reported

    @RBS_Help @PoppyWi39492197 @NatWest_Help Link takes me to NatWest help - is that right?

  • Nor154 Nor (@Nor154) reported

    @cooda @NatWest_Help I think it’s HSBC with the problem from looking at the comments on HSBC as I’ve also made a payment from HSBC to a NatWest account