NatWest

Is NatWest down in Reading, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Reading, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Reading, England 11/24/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • thelovelymrfred haunted carousel 🎠 (@thelovelymrfred) reported

    @NatWest_Help 1/2 was on the phone to NatWest for over an hour just now. They were assisting me b/c someone in NatWest Customer Service gave me some very bad advice last month and it messed me up. Got some great help but, in the end, when I asked 4 help w.

  • TheEnbyperor 🏳️‍🌈✨ Q (it/its)✨🏳️‍🌈 (@TheEnbyperor) reported

    turns out changing my address changes my customer ID with natwest wut

  • LavenderBadger LavenderBadger (@LavenderBadger) reported

    Finally got my Natwest account working after like six months lol.

  • ZoeZoe76 zoe (@ZoeZoe76) reported

    @mishyblack @MoneySavingExp Google "Natwest closed my account" and see what they are doing to innocent people trying to run businesses or raise families, its awful 😢

  • FrankadderHall Jamie Hall (@FrankadderHall) reported

    Natwest is fine but Natwest international is terrible. A service so bad their Helpline is a hurtline. I went in to sort one problem, not only was it not sorted but they created two more that regular Natwest had to spend two hours to clean up

  • dpen80 🌒🚀 (@dpen80) reported

    @JohnWick_589 I’ve had trouble with the natwest . No issues with the halifax so far 🤞

  • ScottBed132 Scott (@ScottBed132) reported

    @NatWest_Help Appalling service from NatWest this week, nobody wants to help/ can’t help. Just lost a customer of 35 years.

  • RBS_Help Royal Bank (@RBS_Help) reported

    @giantlemon I understand, Fraser - new card are dispatched with 1st class post so your new card should be with you in 3-5 working days. In the meantime, you can use apple/android pay and after 48 hours you can use the mobile app to get cash at an RBS/NatWest ATM. - Rae

  • Henni_Papenfuss Josh Timms (@Henni_Papenfuss) reported

    Nahhhh, so Natwest locked my accounts yesterday because of suspected fraud, rang me today I explained the situation with me moving out here. They've unblocked everything and are covering the transfer costs for moving money over. That's customer service for you! 👏👏👏

  • cath_gould Cathy Gould (@cath_gould) reported

    @NatWest_Help @NatWestBusiness Rather deal with Nikki at least she cant put phone down/get cut off.... As a long standing personal account holder I'm disgusted by the way we have been treated. We just wanted all accounts with Natwest. (Every account is with you except our business) now I'm thinking of moving