NatWest

Is NatWest down in Reading, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Reading, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Reading and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Reading, England 11/26/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (22%)

    Website (22%)

  3. Mobile App (22%)

    Mobile App (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 soph v. 9669 (@sophb66) reported

    @NatWest_Help Hmmm….why? Just tell your mortgage company to stop texting me about my mortgage, I am no longer a NatWest mortgage customer, you drove me away with poor rates and non existent customer service.

  • Swagphiie Sophie Elizabeth (@Swagphiie) reported

    @NatWest_Help Hey NatWest, I have applied to open an account with yourselves and have uploaded my identification documents. I hoped to use the switch guarantee service but wasn't given this option? Will I be able to do this once my ID has been verified? Thank you

  • mcoultham Mark Coultham (@mcoultham) reported

    @NatWest_Help It’s okay nationwide provided the service without issue and was bemused that NatWest didn’t… they’ll receive my custom from now on.

  • tara_lindstedt Tara Lindstedt (@tara_lindstedt) reported

    @kingofchezo_WBA @NatWestBusiness Impossible to call a NatWest branch! All numbers get diverted to the dumb BOT! Had a call from Swiss Cottage Branch but can’t contact them back!

  • berry_kirsten Kirsten Berry (@berry_kirsten) reported

    Anybody else experiencing severe delays, frustration and just plain lack of any customer service from NatWest Bank? #natwest #natwestbank @NatWest_Help @NatWestGroup

  • OOTDbyRosie Rosie (@OOTDbyRosie) reported

    @NatWestBusiness finally got access to online banking. Now I’m told that NatWest staff changed the format of my phone number, and now I’m in a three day cooling off period on restricted access, with no explanation as to why it’s necessary. Can’t find anything online about this!

  • gamepopper Gamepopper (@gamepopper) reported

    Well, that's the THIRD time I've had to contact Natwest to close my help to buy ISA. Hopefully now, with them setting it to be urgent, it'll be closed this time.

  • sean_batten Sean Batten (@sean_batten) reported

    @NatWest_Help There's also nothing on your website that says you need a Natwest current account when opening an Instant Saver account.

  • sam_russell91 Sam Russell (@sam_russell91) reported

    @michael_merrick @NatWest Oh. That makes sense now. Assuming the plan is to secure a new deal ASAP due to rising rates (I’m guessing here), you could move elsewhere and borrow the additional funds to pay ERCs. You will pay additional interest, however. I do think a good broker will help.

  • blondebonce redblondebonce ❤ (@blondebonce) reported

    @michael_merrick @NatWest That's awful! Halifax just offered us a good fixed rate & no fees!