NatWest

Is NatWest down in Preston, Lancashire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Preston, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Preston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Preston, Lancashire, England 01/18/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (41%)

    Website (41%)

  2. Login (26%)

    Login (26%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Preston, England

Latest outage, problems and issue reports in Preston and nearby locations:

  • CakesMargaret Margaret's home made crafts for charity preston. (@CakesMargaret) reported from Preston, England

    @NatWest_Help Natwest the bank that chose to freeze then close my account, i was not i debt to the bank in fact had more then enough money in it, my crimb i bought some new furniture for my new home. For this the bank refused to talk to me. If i where your customer i would get out fast.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • RagingAnecdotes Janjon (@RagingAnecdotes) reported

    Marks out of ten for reporting stolen credit cards etc - 9/10 O2, RBS Direct Banking, Amex 3/10 Barclaycard, Tesco 0/10 Natwest Bank who kept me holding on for 15mins & asked me to spell my name 3 times. Wtf guys !!

  • AnthonyCamuti anthony camuti (@AnthonyCamuti) reported

    @NatWest_Help I have moved to NatWest recently and it’s becoming the worst decision I have made for a while . After calling the main number I was told the dept I am after does not have a phone number not even for them , robot chat only apparently . Appalling service !

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestBusiness My experience of NatWest is total failure in terms of response and customer service. They have a 7 week backlog in business banking. Don’t rely on or use NatWest. Go to Lloyds - They are better.

  • OceanReaLmm Maggie Elizabeth Saleh 🌊⚓️ (@OceanReaLmm) reported

    @Keir_Starmer @NatWestGroup Will #NatWest support me as a #loyalcustomer as a small business owner please - as they’ve done absolutely nothing to assist me since the beginning of the #Pandemicin2020 ?!

  • Jamieeeeewafc Jamiee. 2.0 (@Jamieeeeewafc) reported

    @HarryBridges94 @WigToday It's a load of ****. But there was an article the other week about it, you can go in to the natwest in Wigan and deposit/withdraw or whatever in there.

  • Shia3798webKht Sophia (@Shia3798webKht) reported from Broadstairs and St. Peters, England

    I'm just saying like my local branch of HSBC has closed down, and also, like there is a betting shop Barclays Halifax NatWest all in this town. Coming to think of it I don't even know if NatWest is here anymore. Like bare confusing

  • MrsS_tweets Mrs S 🇪🇺🇩🇪 (@MrsS_tweets) reported

    of a cheque & deposit it using the app like other banking customers can e.g. NatWest? The tech is clearly available, if you're going to allow branches to offer such limited opening times you need to give customers an alternative to give them the same service levels as others!

  • Rudolphhucker67 Lee Pickering (@Rudolphhucker67) reported

    @BeaumontDMD I recently went to pay a cheque into my local NatWest. It closed in March. Nobody told me.TBH I didn’t like one of the clerks in there so tough ****.

  • babyhoxie lara (@babyhoxie) reported

    shoutout to NatWest customer service for helping me sort out my card at stupid o clock last night, someone got my details and tried to spend about £500 🫠

  • BombHarris Richard Harris (@BombHarris) reported

    @FPLAdmiral @NathanHeadPhoto Tbf no issues with Natwest…