NatWest

Is NatWest down in Peterlee, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Peterlee, County Durham, England 11/16/2025 15:05

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • dangemrod Stable genius (@dangemrod) reported

    @NatWest_Help The spending tracker in the NatWest mobile app has stopped working (“Oops, something went wrong” error message). The digital assistant doesn’t help. Do you know what the problem could be? Thanks

  • STOIC_2001 #2001 (@STOIC_2001) reported

    In 2007/8 @NatWestGroup advised me and my wife to put our savings into their bonds stating they were safe - at the time Natwest were well aware of their financial position - we were not, our savings were wiped out when Natwest went down. 3/23

  • ruthmkirby Ruth (@ruthmkirby) reported

    @NatWest_Help The telephone number he has been told to ring is only 9 to 5, Monday to Friday. And he works during those hours with no access to a phone. So no. He remains without access to his own money and without any knowledge as to why NatWest won’t allow him access to his own money

  • DavidEppel1 David E (@DavidEppel1) reported

    @mrcitythinks @10DowningStreet I don't know but Natwest acknowledged it early on, and they still owe the larger payment -should be resolved next week, then I will demand an explanation from both sides. I love being a customer!

  • _rabzu_ Zuka (@_rabzu_) reported

    It's like someone with temporary access to your car also gives them access to your entire house. Worst security design. #natwest #fraud #restoftheuksfinancialsystem"

  • HodgkinsonAR Allan Hodgkinson (@HodgkinsonAR) reported

    @paullewismoney @NatWestGroup Banked with NatWest for over 40 years. Left largely because of lacklustre service and joined HSBC. NatWest never asked why nor indicated that they were sorry to see me go.

  • marjbroughton Marjory Broughton (@marjbroughton) reported

    @TomSyvret It's a disgrace that the banks get away with this dreadful customer service - closing branches closing down services (Natwest) v bad. This after the melt down in every high Street branch. Customeras mean nothing to most banks.

  • wokemrfowler Arthur fowlmouth (@wokemrfowler) reported

    @tomhfh Has sold down a shareholding in NatWest since then

  • tigerrobin10 Lou (@tigerrobin10) reported

    @NatWest_Help STILL no call to my mother, 79 yo, entire life savings made dormant by NatWest who admit error. Waiting SINCE 23RD DECEMBER. No one taking actual responsibility to resolve problem and picking up phone

  • jonny_crane75 JC (@jonny_crane75) reported

    @NatWest_Help I tried to book flights online today. Needed to authorise the transaction through the Natwest app which I did. But the firm is saying they have not received the money & that it’s a problem with my bank. Payment showing as ‘pending’ on my account. Help!