NatWest

Is NatWest down in Peterlee, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Peterlee, County Durham, England 01/21/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • PostOffice Post Office (@PostOffice) reported

    @JoshTomBrown_95 Thanks for confirming. As per our agreement with our partner banks, we can't contact Natwest about your account for security reasons. Natwest provided us with 0345 788 8444 for their customers to call so they can look into any issues with our banking teams if issues arise. - Tom

  • SPLofthouse Stephen Lofthouse (@SPLofthouse) reported

    @NatWest just sent promotional email to let me know that if I was a new customer, rather than one of 30 years, I would get better terms.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Ha Ha its so how it is reminds me of NatWest Customer Service Meltdown (non-edited)

  • ZenaMarks Zena Marks (@ZenaMarks) reported

    @NatWest_Help's banking services have to be the least common-sense, most awful I've dealt with. And I once banked with RBS. Please don't bank with #NatWest.

  • DrFalakTabassum Dr Falak Tabassum (@DrFalakTabassum) reported

    @NatWest_Help Totally understand why accounts get blocked,but banks do get back to customers ASAP & do not keep them deprived in the name of safety for 4 days. YOU have blocked access to the APP too! Tel team will repeat the mantra that they CAN NOT DO ANYTHING. #Banks #Natwest

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest new rule we can not help you unless its an Emergency after a certain time

  • BUFFYANGEL47 JANE BROOKS (@BUFFYANGEL47) reported

    Minutes and saw two customers served on two manned counters. I don’t understand it, We use Halifax and Lloyds and it normal service. At NatWest you feel like they make it as difficult and time consuming as possible for daring to want to do something in person. I’m helping her

  • simon_singleton Simon Singleton (@simon_singleton) reported

    @NatWest_Help hello, I've got this problem once again, you can't register a card in Google Wallet via the Natwest app, only Google Pay (which I don't think works any more?). Can't get my card registered as Natwest won't send text messages with an authorisation code.

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    NatWest RBS i have not forgotten about you either give your heads a shake shove ya Online Banking ya App & not being able to help Folks during certain hours STOP being freaks & give Customers what they want its our Money NOT yours I want my Balance (Good Luck Rob)

  • RobHallstrom19 Rob Hallstrom (@RobHallstrom19) reported

    Hey NatWest what if this was someones Gran give your heads a shake & quit cutting off the older generation they dont want your **** App ya Online crap they want Customer Service Dolly Parton 9 to 5 (Live 2019 Performance from 50 year anniversary)