NatWest

Is NatWest down in Peterlee, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Peterlee, County Durham, England 11/29/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • petermidgley Peter Midgley ☀️ (@petermidgley) reported

    "Today’s announcement, an industry first, means that @NatWest Group will be the first UK bank to go beyond the requirement for banks to provide VRP in support of ‘sweeping’ – the automatic transfer of money between two accounts belonging to the same person." @TrueLayer

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Sounds to me like the kind of factual inexactitude that I get from a different bank. None of them these days knows the meaning of "customer service".

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?

  • ElTele Terry P (@ElTele) reported

    @NatWest_Help Hi. We need to change our address on our NatWest Child Trust Fund, but's can't do it online and can't get a phone response. Can you help? Thanks

  • VModifiedMind Vince (@VModifiedMind) reported

    @dseselectric @NatWestBusiness Meanwhile Natwest it seems need more than a business working day to call me back with an enquiry that could make them tens of thousands over a few years. Not sure why banks take so long to even phone you.

  • HedyFletcher Hedy Fletcher 🇺🇦🌹🙏💃🕊🌈 (@HedyFletcher) reported

    @purgstallheath @NatWest Everytime and every company and service :(((. The honest recording should be “We are not employing enough people so that we can make bigger profits’”

  • WriteAnn Ann-Marie (@WriteAnn) reported

    @HSBC @HalifaxBank an #asylumseeker from El Salvador popped into your Moorgate branches today after #Natwest gave him the run around, despite having what they said he needed. Guess what your respective staff said? "Sorry we're too busy to help you today." WTAF?

  • petecriddle Pete Criddle (@petecriddle) reported

    @purgstallheath @NatWest Same with @CooperativeBank who gave me £25 when I complained about my time being wasted but absolutely avoided addressing the real problem of too few staff and an online banking platform that doesn't let you do what you need!

  • Rans1984 Paul Ransome (@Rans1984) reported

    @dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.

  • P_M_H2016 MrsMrs (@P_M_H2016) reported

    @Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!