NatWest

Is NatWest down in Peterlee, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Peterlee, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Peterlee and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Peterlee, County Durham, England 12/13/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Peterlee, England

Latest outage, problems and issue reports in Peterlee and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Stereotypcalgmr J A Akhtar (@Stereotypcalgmr) reported

    @NatWest_Help Hi NatWest after 20 years of being a customer thanks for telling me get lost and go find another bank because I have the temerity to work abroad. Really great customer service, even though I still use your bank for direct debits and whatnot.

  • phillips2101 Andrew (@phillips2101) reported

    @Keir_Starmer @NatWestGroup They are so full of lovely fluffy words, but deliver nothing for the customers. If I want a NatWest bank I have to travel 10 miles to get to it. Ya that is a better customer service

  • AntarisZX Matthew Abbott (@AntarisZX) reported

    @FitbitUK I've had Fitbit devices for years, and you still don't support NatWest as a banking partner for Pay? What gives?

  • Discordia_19_ Keystone_Rachael (@Discordia_19_) reported

    @NatWest_Help @financialombuds Finding it impossible to raise a complaint about NatWest's mortgage service. Online complaint form is broken. Apologised to by a phone agent as no one in complaints is picking up. Almost as if they're trying to make it impossible to complain...

  • AlpeshP47501296 Alpesh Patel (@AlpeshP47501296) reported

    @NatWestGroup Natwest talk about supporting small business when they can’t even transition a bank account. 5 weeks ago I bought a business I still can’t access the account. #dontusenatwest #zerocustomerservice #LloydsAreBetter

  • seasalt117 John 🇬🇧 (@seasalt117) reported

    @NatWest_Help Complete rubbish what's the point of having this option if it doesn't work. I Contacted NatWest and they said pay it in at local branch. WTF is the point of this app then.

  • Shia3798webKht Sophia (@Shia3798webKht) reported from Broadstairs and St. Peters, England

    I'm just saying like my local branch of HSBC has closed down, and also, like there is a betting shop Barclays Halifax NatWest all in this town. Coming to think of it I don't even know if NatWest is here anymore. Like bare confusing

  • SimonCBondar Simon B 🇺🇦 (@SimonCBondar) reported from Wallasey, England

    @pizzahutuk I had to cancel an order and get a refund. The only way to get a refund is via your customer support contact form. Which is broken. The check boxes don't register they have been ticked. Got to phone NatWest to get a refund. No phone number, no direct email. Do better

  • KMulla24 hot girl. (@KMulla24) reported

    Natwest customer service team will be my 13th reason omg. Never encountered such rude and useless members of a customer service team.

  • Jontys_Corner Jonty (@Jontys_Corner) reported

    @JessMcF1 @santanderukhelp That's....less than ideal. Never heard of those mentioned (apart from Santander) but never had issues like this from natwest, that was a switch because the previous was crap with a lost card too.