NatWest

Is NatWest down in Penarth, Vale of Glamorgan, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penarth, Vale of Glamorgan, Wales 11/29/2025 06:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • P_M_H2016 MrsMrs (@P_M_H2016) reported

    @Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!

  • Thunder44898510 Dave Thunderbolt 🇺🇦 (@Thunder44898510) reported

    @Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.

  • steven_speakman Steven Speakman (@steven_speakman) reported

    @NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW

  • RhynoMu mohammed uddin (@RhynoMu) reported from East Ham, England

    @newlands_chris hi my name is mo I just need some advice, I went shopping yesterday and was paying with my natwest card and it kept declining and I know I have money in the account then I access my account on the app non of my account showing I have rang them but they can't help

  • boyfishbollox James Horan (@boyfishbollox) reported

    @NatWest_Help are NatWest stopping contactless cards? One our customers mentioned it as we have had issues lately

  • VDickinson4 Victor Dickinson (@VDickinson4) reported

    @purgstallheath @NatWest But yoy're not a "normal customer", Fr, you're a "high customer".

  • LumsdenSimon Simon Lumsden (@LumsdenSimon) reported

    @SueSuezep NatWest, atrocious customer service.

  • ElTele Terry P (@ElTele) reported

    @NatWest_Help Hi. We need to change our address on our NatWest Child Trust Fund, but's can't do it online and can't get a phone response. Can you help? Thanks

  • _martinpalmer_ Martin Palmer (@_martinpalmer_) reported

    @squeezyjohn Don’t bother with a NatWest. We needed change for a car-boot we were doing. Big queue, with only one out of the three counters open. But two other staff members standing around twiddling their thumbs, waiting to “help” people. Want to help? Get behind a f*cking counter!

  • WriteAnn Ann-Marie (@WriteAnn) reported

    @HSBC @HalifaxBank an #asylumseeker from El Salvador popped into your Moorgate branches today after #Natwest gave him the run around, despite having what they said he needed. Guess what your respective staff said? "Sorry we're too busy to help you today." WTAF?