NatWest

Is NatWest down in Penarth, Vale of Glamorgan, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penarth, Vale of Glamorgan, Wales 12/19/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ho_sheu Sheu Kuei Ho (@ho_sheu) reported

    @NatWest_Help hi any ideas when will the double payment glitch be resolved? One of my payments dated 09/05/22 had been duplicated today and showing pending, i checked my Natwest app, and the affected account was showing overdrawn in red text, so I transferred more cash over.

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help Your support page states visa debit cards are affected however I have a mastercard debit from NatWest and that has duplicate transaction on.

  • liz_brown2610 Liz (@liz_brown2610) reported

    @YardleyShooting @LloydsBank Try being with @natwest they had a glitch notified me today payments taken twice instead of once 🙈🤯.

  • OwenDaBoss14 Owen (@OwenDaBoss14) reported

    @NatWest_Help and if you can't find a way to "fix" this issue can I rest assured that I will be reimbursed out of NatWest's pocket anyway?

  • AIMhigher29 AIMhigher (@AIMhigher29) reported

    @NatWest_Help Hello. The manage my mortgage page has now been down since Saturday. I need an interest statement and the phone lines are constantly jammed. Very poor service, can you get the website up and running asap please how on earth can it take 5 days? #NatWest #Mortgage

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • XXIV_Anthan Billy (@XXIV_Anthan) reported

    @Calvvv_ @NatWest_Help Same here, I had -350 deducted now another £100 wtf is going on with NatWest

  • StewartWood Stewart Wood (@StewartWood) reported

    Howard Davies (Chair of NatWest) making a compelling case on @BBCr4today for Govt help on the #CostOfLivingCrisis to come through large benefit boosts rather than tax cuts - far better targeted on those with low income & no savings. More efficient, more just. Hard to disagree.

  • Jpmymymy Julian Myers (@Jpmymymy) reported

    @leviwinchester the NatWest issue is worst than reported. My dad sent birthday money to my son by bank transfer and his account was debited three (yes three) times. Not just a debit card issue.

  • dunne_simone Simone Dunne (@dunne_simone) reported

    @NatWest_Help PLEASE PLEASE DO NOT BANK WITH NATWEST. They need stopping, hound you down when they want something. Made a single mum homeless mid maternity leave / pandemic for PURE PROFIT. Literally pure profit. I told them in advance what would happen and they ignored me