NatWest

Is NatWest down in Penarth, Vale of Glamorgan, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penarth, Vale of Glamorgan, Wales 02/07/2026 07:10

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (23%)

    Login (23%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MrEndo_uk Mr Endo (@MrEndo_uk) reported

    @StarlingBank You won't discuss at all between you and NatWest I'm down 7.5k and you both claim you can't do anything about it.

  • hiddenacc000 chlo (@hiddenacc000) reported

    @NatWest_Help NatWest leaving me a whole week with no access to my account or card with no explanation!! Called over 6 times been given emails to contact, no response within 4 days. This is ridiculous how am I supposed to live with no access to bank.

  • Sam_Cross123 Sam Cross (@Sam_Cross123) reported

    @NatWest_Help I’ve had a voicemail left from NatWest(naming my local branch) from a mobile number, asking me to call back on a slightly different number (I think-I have no signal at home so it was a little broken up!) or asking me to email them back…does this sound genuine? 🤔

  • MrXenakis Mr Xenakis (@MrXenakis) reported

    @NatWest_Help Hi, not sure if you can help. Booked a holiday apartment but upon arrival it was in horrific state so we left and stayed elsewhere. The company are not responding to my emails. Are you able to intervene? I paid with my Natwest Credit Card

  • DWRICHARDS David Richards (@DWRICHARDS) reported

    currently online chatting with Natwest: "I am loading up the details of the account. How is your morning going so far other than this issue?" I shall refuse to answer!

  • AlexandrosG Dr. Alexandros Dearges-Chantler (@AlexandrosG) reported

    @o_burbidge @monzo I totally agree with you, I had the same problem, added up to about £200 , NatWest sorted it, it was especially strange as I was in Newcastle & the transactions for some were in Bradford!!. Paying suppliers must seem never ending.

  • MrXenakis Mr Xenakis (@MrXenakis) reported

    @NatWest_Help Hi, not sure if you can help. Booked a holiday apartment but upon arrival it was in horrific state so we left and stayed elsewhere. The company are not responding to my emails, requesting a refund. Are you able to intervene? I paid with my Natwest Credit Card

  • christo80897065 christopher brown (@christo80897065) reported

    @NatWest_Help i recently created my first NatWest account and it took my old address from my passport but i’m unable to change it through the app or the website. please help @NatWest

  • Dragon_Soul Deborah🐲 (@Dragon_Soul) reported

    @GAMEHelps If customer services can’t help update a payment for a pre-order and the website update payment functionality isn’t working how am I able to retain my order!? My card changed from visa debit to visa Mastercard with NatWest. The product is OOS and I don’t want to lose.

  • KhadijahRashid7 Khadijah Rashid (@KhadijahRashid7) reported

    @modilwar @Motawif_SA Hi received approval on Friday, booked gold package on Friday…. Had issues making payment with NatWest Cc, however ended up paying using a Barclaycard Cc. Visa issued on Monday..waiting for the final itinerary. Flying out on the 25th June - 15th July