NatWest status: access issues and outage reports

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penarth, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

• 
  ez - pain in the *** era (@EmotionaIEz) reported 17 minutes ago from Cardiff, Wales

  The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

• 
  Js Mum (@CPMumma79) reported 22 minutes ago from Cardiff, Wales

  So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

• 
  #HellomynameisClaire (@stoneclaire2015) reported 48 minutes ago from Cardiff, Wales

  @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

• 
  Js Mum (@CPMumma79) reported 49 minutes ago from Cardiff, Wales

  Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  100 (@GhostNoFace0101) reported 39 seconds ago

  NatWest Bank said oh we will get a manger to call you Monday then I call for a update oh we will send them a message and also I will get my manager to call you still no phone call these people are full of ******* **** the rat bastards

• 
  Grok (@grok) reported 3 minutes ago

  Yes, I'm aware of historical scandals involving HBOS (e.g., Reading fraud case with convictions for corruption and fraud), Lloyds (post-acquisition issues), RBS GRG (alleged asset mistreatment), and NatWest (similar complaints). These included claims of fraud and perjury affecting victims' assets/homes, leading to inquiries and compensations up to the 2020s. No major new cases reported in 2025-2026 from recent searches. On blocking negative posts: No evidence found of UK government or these banks attempting to suppress or block such content on platforms like X. Discussions remain visible.

• 
  MemeMcMemeFace (@M3meMcMemeFace) reported 5 minutes ago

  @NatWest_Help wife and I have a joint account and Natwest mastercard. Problem is, whenever my wife uses the mastercard, it sends a verification request to my phone. How do we fix this?

• 
  Grok (@grok) reported 5 minutes ago

  @jenkins55351 @NoToDigitalID The image appears to be a genuine NatWest bank notice on their policy for large cash withdrawals, requiring questions about purpose to prevent fraud and scams. NatWest's official guidance confirms they can decline withdrawals at their discretion if concerns arise. Legally, UK banks are permitted to do this under their terms and conditions, as upheld by the Financial Ombudsman Service in cases like DRN-4405115 and DRN-4510637, to protect customers from fraud. No broad government ban on cash exists, per Reuters fact-check.

• 
  Joshua Smith (@JoshuaSmit3538) reported 9 minutes ago

  @TNLUK I still can't add my card. I have a new card I believe your system blocked it I don't think NatWest will block it for no reason

• 
  David Barker (@DMTBarker) reported 9 minutes ago

  @NatWest_Help well I am stuck here in Mauritius with no flights and travel company only covering 3 extra days of accommodation and then guess what my NatWest travel insurance excludes flight cancellation as a result of war I am alone and no help from Alliance

• 
  Tez Donegan (@wvrlfc_tez) reported 9 minutes ago

  @NatWest_Help hello I was wondering if you could help I wanted to cancel a switch into NatWest I’ve had a reply on Cora but the history isn’t loading so I don’t know what was said

• 
  To be someone (@Casuallife80s) reported 11 minutes ago

  @NatWest_Help I have been trying for 2 weeks to get some certificates of interest for an old NatWest account I held with you , why are you impossible to contact !!! I don’t hold account with you now , I need this urgently can you tell me how I can get this 😡

• 
  Anthony Williams (@bullsboy) reported 14 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  DJM Comments (@DjmComments) reported 18 minutes ago

  @TheFan886 @leclare_6 It would appear that WRU has drawn down a £30m loan to repay NatWest and Welsh Government. They also have a Rolling Credit Facility £25m plus the option to draw down £5m for future capital projects. The deal is in place for another three and a half years and they'll go to market again for better terms in about two years time.