NatWest

Is NatWest down in Penarth, Vale of Glamorgan, Wales?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Penarth, Wales

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Penarth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Penarth, Vale of Glamorgan, Wales 12/12/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Penarth, Wales

Latest outage, problems and issue reports in Penarth and nearby locations:

  • EmotionaIEz ez - pain in the *** era (@EmotionaIEz) reported from Cardiff, Wales

    The £50 are nowhere to be found and if they are not back in a week ima chase up. Also hate how slow they are bc i just transferred some € over and wise is like yeah they are there! While natwest is like nothing here… My spanish bank n monzo are pretty instant… why arent u?

  • stoneclaire2015 #HellomynameisClaire (@stoneclaire2015) reported from Cardiff, Wales

    @NatWest_Help just tried to pay for a meal, two different NatWest accounts, card and Apple Pay… is there a problem?

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    Just so as everyone is aware withdrawing cash from Natwest is fun. Staff question you to give details on how you spend it. This made me very uncomfortable being asked these questions in full view and earshot of every customer there but its their policy apparently.

  • CPMumma79 Js Mum (@CPMumma79) reported from Cardiff, Wales

    So natwest dont believe i dont have online banking and want PIN numbers from when i opened my account.....in 19 ******* 97! So i cant get my new card so no access to my account.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • whereisedm Ed Magee (@whereisedm) reported

    @NatWest_Help shocked and appalled I can’t order and pay for foreign currency via telephone and can’t pick it up at a local NatWest branch in Camden but have to go to Wood Green - this is a terrible service for your customers

  • SallyAungier SallyA (@SallyAungier) reported

    @NatWest_Help @NatWest He has spent months going into your @NatWest_Help Horsham branch. They have not been helpful or empathetic at all. Face to face hasn’t worked. I will forward your replies to him and respond tomorrow. Character limit is no problem just the limitations your Horsham branch has!

  • jjenniejo Jennie O'Neill (@jjenniejo) reported

    @natwest BEREAVEMENT TEAM Sadly, the response to my DM is very robotic. No personal assistance and simply sent links to upload or complain. VERY POOR PERSONAL SERVICE

  • SarahKyle94 Sarah Allen (@SarahKyle94) reported

    @NatWest_Help I have a subscription to @audibleuk and they’re not able to verify payment or take money from my account since changing the surname on my card. I’ve done every troubleshooting idea with Amazon & audible so it appears to be a NatWest issue…please help!!

  • prinxepretty 🦇cardinal coping🦇 (@prinxepretty) reported

    @NatWest_Help trying to switch my account over to you but it won't accept my bank statement because my title is Mx, which is not a selectable option with NatWest, so apparently my name doesn't match up. any help?

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help I've since changed our utility bill account to only my name, in case that was the issue, but DigiDocs just rejected that bill too. So it looks like the only option is for me to set up a joint account with my bank rather than NatWest. How can such a basic process be so flawed?

  • Fellsgalaxen Cassie 🏳️‍⚧️ (@Fellsgalaxen) reported

    Natwest can go **** themselves dogshit *** bank My card just does not work in stores at all and I can't go into the bank and sort it out because I LITERALLY cannot speak after being at the dentists

  • JamesHoldenMH James Holden (@JamesHoldenMH) reported

    @NatWest_Help Hi natwest I have been on hold for 40 mins for mortgage help is there any advisors there?

  • MPInvestments1 MP Investments (@MPInvestments1) reported

    @glr_1990 Recently did a 5 year fix at 4.54 for 5 years with Natwest (re-mortgage). Maybe rates could go lower, but I doubt by much, plus long term base rates are around 5 percent I believe anyway.

  • notsosexintheci NotSoSexintheCity (@notsosexintheci) reported

    @lil_fairy_doll Natwest are useless for customer service, which is ironic as the customers technically bailed them out.