NatWest

Is NatWest down in Luton, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Luton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Luton, England 12/06/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (23%)

    Mobile App (23%)

  4. Login (15%)

    Login (15%)

Community Discussion

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NatWest Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CarrieJPR Carrie J (@CarrieJPR) reported

    Utterly appalling customer service from @NatWest_Help telephone customer service. After not being able to answer my queries & refusing to connect me to the relevant dept, I was told there's no point in carrying on the call. Not what I expect from a business banking team #natwest

  • RBSBusiness Royal Bank Business (@RBSBusiness) reported

    @misslenn Good evening Amy, My apologies for the issues regarding your debit card. If you cannot unlock the card at an RBS or Natwest ATM, the process can be completed at a Tesco or Tesco express ATM. I hope this helps. (JF)

  • RobinStent Robin Stent (@RobinStent) reported

    @sytaffel Well quite, this irked me too. I'm particularly suspicious of NatWest's involvement. They make claims about their green credentials on the COP website, but they are still financing fossil fuels.

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @TheFCA When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?

  • julesspaceman Julian Lane* (@julesspaceman) reported

    @MartinSLewis the current NatWest switching service clearly stated that existing account holders could switch (from select to reward for instance) and still claim £150.00. As of this morning, they have reneged this. Letter to ombudsman on way.

  • GoonerTimes Franco Afc (@GoonerTimes) reported

    @Holdburger No once you book a rate it will not go up but will go down if rates go down. Also NatWest has no 5 year deal at that rate. Dm me for more help

  • mehuljadeja mehul jadeja (@mehuljadeja) reported

    @HSBC @HSBC_UK @NatWest_Help I have been asked to provide a certified bank statements. In other words certified by bank. I bank with both hsbc and natwest. Which branch i can get them certified? Because all rhe branches i ve been to refuses to provide this service.

  • danngreen82 Daniel Green (@danngreen82) reported

    @HSBC_UK It was business account finally got though and you couldn’t help anyway got told to go in to branch thanks again Hsbc great way to spend over two hours of my time might see if #natwest#barclays can do

  • James93325014 James (@James93325014) reported

    @NatWest_Help I am trying to find a NatWest credit card email address so that I can send pdf Chargeback claim letter. Any help at all please? Cora chat is not working at present.

  • putt1ck Chris Puttick (@putt1ck) reported

    Call NatWest, because they've requested (in connection with an ongoing business account closure). Reach someone that understands issue; he tries to connect in someone that can deal with it but I end up back in the queue. Try again, get cut off. Try a 3rd time...