NatWest

Is NatWest down in Luton, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Luton, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Luton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Luton, England 11/21/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Mobile App (13%)

    Mobile App (13%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Luton, England

Latest outage, problems and issue reports in Luton and nearby locations:

  • GAILWOOD10 GAIL WOOD (@GAILWOOD10) reported from Stevenage District, England

    @Tesco I took it to nationwide, which technically isn’t a bank, I’m going to NatWest today, hopefully they will take it, if not I will do what you suggest with my club card, thank you for your help, I will let you know how I get on .

  • julio_bcn_ JULIO 🏴‍☠️🖤🔝🏴⬛️◼️◾️▪️ (@julio_bcn_) reported from London Colney, England

    @NatWest_Help I have been trying to get a bank statement with my address on it! Is so difficult! I need a proof of address to get some help as I have Covid #natwestbank services in that respect is appalling! You should be able to get that on the NatWest app #appalling

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • papa_wilko papa_wilko (@papa_wilko) reported

    @NatWest_Help #natwest Once again terrible customer service in Newbury NatWest. One cashier - 7 people queuing in front of me.

  • rooITV roo h (@rooITV) reported

    @NatWest_Help So to clarify, you’re called Natwest Help but the only help you have offered in the last few tweets is telling me what we should do - go back to the same team who haven’t helped in almost two years - as opposed to telling me what you will do to help the situation?

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @LloydsBank I’m confused. I’ve set up a direct debit on my credit card and this is not showing on my online banking for the account the money is being taken from (NatWest). But on your side it says the account has the direct debit set up. Help!

  • LOUMIK LOUISE JONES (@LOUMIK) reported

    is anyone in uk experiencing problems accessing NatWest bank ? plus apple said download I did then apple said block its ROGUE ! Something is happening ! is UK under Cyber attack ?

  • SajidVarda Sajid Varda (@SajidVarda) reported

    @rooITV @NatWest_Help Come on Natwest, the fact that your loyal customer has been driven to tweet publicly about this matter must indicate a level of frustration. Have someone senior reach out and pursue this internally. You are causing mental anguish to her mother. Don’t be that bank. Do better.

  • yaumatron Judy Yau (@yaumatron) reported

    @NatWest_Help I seem to be stuck in an interminable loop of calling NatWest, being on hold, using the call back function, only to be called back to be put on hold...madness and not the customer service hoi advertise

  • dabe1971 Dabe1971 (@dabe1971) reported

    @MartinSLewis Yep the service was easy. The resulting service from @firstdirect was bloody awful ! Lied to me frequently. Switched back to NatWest as soon as I could !

  • dom_gilbert Dominique Gilbert (@dom_gilbert) reported

    @NatWest_Help I set up a direct debit a few weeks ago with Lloyds taking out money from my NatWest current account. It is showing as set up from their end, however this isn’t showing on my NatWest account. Help!

  • finyt Fi Coombe (@finyt) reported

    @NatWest_Help It’s lucky I had an account with another bank and they took the time to understand the issue and help me make the payment through using ID and security questions. I have always been so grateful for NatWest but this is a situation not of my doing and I’m stuck with a dead account

  • WalterE66667767 Walter Ego (@WalterE66667767) reported

    @MartinSLewis @bbc5live Easily over a million. But like a few on here worked in a bank and it was a big branch with a large safe. Once had a customer insist on closing their account and taking the cash with them. They walked out into the High Street with a quarter million in NatWest carrier bags.