Is NatWest down in Ilkeston, Derbyshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (36%)
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Website (29%)
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Login (21%)
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Mobile App (14%)
Community Discussion
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NatWest Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
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Wolves Gang
(@wolvesgang20) reported
from
Hucknall under Huthwaite, England
I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories
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Elizabeth
(@MOLLYBRUSH1903) reported
from
West Bridgford, England
@GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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me and bee
(@meandbee2) reported
@treezbee @NatWest_Help @TravelCTM_UK I am having the same problem. They are more bothered about payments than getting citizens back to the UK it seems as I have no other bank apart from Natwest and because they don't comply with psd2 I can't get my booking confirmed.
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?
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Lucy 🌸
(@lucindarosey) reported
@beamusup1958 @NatWest_Help Currently on the phone to Natwest and the lady is speaking to doesn’t seem to have a clue either! I’ve never had an issue with this bank but I’m beyond frustrated right now
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5imon
(@5imon) reported
2 - and all manner of interdepartmental chaos, I am no closer to having the account set-up completed that we applied for. Worked in business 40+yrs, never have I witnessed the stove piped departmental chaos & lack of customer service that NatWest has demonstrated, defies belief!
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Podders
(@Morris_Oxford) reported
There is, however, a lot of admin involved in the winding-down of the human race. All that probate, tax, property sales etc. It's all well and good assuming you're going to trouser all the wealth, but what if the people at NatWest drop dead too? Or Ocado?
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Critch
(@CritchD85) reported
@NatWest_Help @sophb66 @MetroBank_Help They said if I make a significant change to my Metrobank mortgage, like increasing my loan, my mortgage becomes a "Natwest mortgage" and I get online access. So I don't have a Metrobank mortgage but I don't have a Natwest morgage. What do I have then?! A downgraded experience.
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Kevin Taylor
(@kevintpega) reported
Shout out to Mark at NatWest for great customer service this morning. Really helpful. Owned the issue end to end across departments and product lines, called back promptly with final resolution. Educated me on their processes so I would not have to call again. Excellent service
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Andrea Kechiche
(@anj100) reported
@Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!
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Lucy 🌸
(@lucindarosey) reported
@V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!
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Heathcote, RN
(@HMSScamander) reported
@lordbid @simon__roberts @Kingbingo_ NatWest are also changing their debit card service provider from Visa to MasterCard. That is a huge red flag for me, although ultimately all they are both probably as bad as each other.