Is NatWest down in Ilkeston, Derbyshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ilkeston, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ilkeston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (38%)
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Login (25%)
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Transactions (22%)
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Mobile App (16%)
Community Discussion
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NatWest Issues Reports Near Ilkeston, England
Latest outage, problems and issue reports in Ilkeston and nearby locations:
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Elizabeth
(@MOLLYBRUSH1903) reported
from
West Bridgford, England
@GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
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Wolves Gang
(@wolvesgang20) reported
from
Hucknall under Huthwaite, England
I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Lumsden
(@LumsdenSimon) reported
@SueSuezep NatWest, atrocious customer service.
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Dave Thunderbolt 🇺🇦
(@Thunder44898510) reported
@Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.
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Martin Palmer
(@_martinpalmer_) reported
@squeezyjohn Don’t bother with a NatWest. We needed change for a car-boot we were doing. Big queue, with only one out of the three counters open. But two other staff members standing around twiddling their thumbs, waiting to “help” people. Want to help? Get behind a f*cking counter!
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Elaine Storey
(@ShortlandsPR) reported
@NatWest_Help Please stop texting me. 5 texts in as many minutes. I do not have a NatWest account and this problem has been going on for 4 years!! Please dm.
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Vince
(@VModifiedMind) reported
@dseselectric @NatWestBusiness Meanwhile Natwest it seems need more than a business working day to call me back with an enquiry that could make them tens of thousands over a few years. Not sure why banks take so long to even phone you.
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Deene
(@Deene20919373) reported
Is NatWest the worst bank in the uk? Stand for ages to get served only one staff on used to have eight windows to serve but at best only ever two staff on. Yet they say they are customer focused. Joke !!
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MrsMrs
(@P_M_H2016) reported
@Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!
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C T Johnson
(@grauniaddict) reported
@purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.
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A S
(@As23155486A) reported
@NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?
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Paul Ransome
(@Rans1984) reported
@dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.