NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 01/07/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Transactions (22%)

    Transactions (22%)

  3. Login (22%)

    Login (22%)

  4. Mobile App (19%)

    Mobile App (19%)

Community Discussion

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • MarolynPiper Marolyn Piper @disgracefulrider (@MarolynPiper) reported

    Anyone know if Natwest has gone down this afternoon?

  • munsterman Steve M (@munsterman) reported

    @NatWest_Help Cannot get through to call centre and CORA is unavailable. Is there a big issue at NatWest?

  • Bobc84 Bobby C (@Bobc84) reported

    @Barclaycard You need to sort this out, not me. I am trying to pay my bill on your website and your system is causing the payment to be declined. Natwest do not have an issue as we can make payments to other companies as already stated.

  • Bobc84 Bobby C (@Bobc84) reported

    @NatWest_Help @Barclaycard there seems to be a common problem with paying my credit card bill with my natwest debit card. I have used my dc fine today and have enough funds. Someone else also has had this problem I can see

  • Reziir Taziir Sunspeaker (@Reziir) reported

    @NatWest_Help @NatWestGroup Please merge Natwest MyRewards and membershipbenefits sites and add SMS one time passwords. Sign in experience is awful, 3 passwords then locked rule is stricter than Fort Knox. Plus, the sites are not user friendly and do not feel like benefits

  • RickyJKemp Ricky Kemp (@RickyJKemp) reported

    @NatWest_Help this is the second week i'm having issue with Natwest and Amazon - first time last week I've ever had a purchase declined and this week my Prime membership declined - can you let me know whats going on please?

  • HelenStarling9 Helen Starling (@HelenStarling9) reported

    @AshGardner1 @AmazonHelp @NatWest_Help Yes - different to NatWest. This is the 3rd time I’ve had issue. The 1st a month ago & 2nd a few days ago. When I spoke to Amzn they couldn’t understand why I had issue month ago as it was before the multi factor authentication change. I was given error code to contact bank

  • Mattx5 Matt Hodgson (@Mattx5) reported

    @NatWest_Help Well, that's not really true is it. Natwest absolutely has the ability to personalise the design, as it offered that service previously. Natwest are making the choice to restrict that service from their customers...

  • JoshAHobbs Josh Hobbs (@JoshAHobbs) reported

    Smarterscout got me all fired up. Sent some sweaty messages to NatWest’s customer service bot because it couldn’t understand I was telling them my debit card wouldn’t register for Apple Pay on my new phone and kept telling me they couldn’t find any declined transactions

  • Bobc84 Bobby C (@Bobc84) reported

    @Barclaycard @BenAdamsonDXB I can't make a payment either from my natwest card on the barclaycard website. When will this be sorted? Not sure how to make a payment on the natwest app?