NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 02/17/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

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City Problem Type Report Time
United KingdomGateshead Website
United KingdomHartlepool Login
United KingdomJarrow Website
United KingdomSeaham Login
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • KitzingerUwe Uwe Kitzinger (@KitzingerUwe) reported

    @NatWest_Help I am unable to bank as I have to blink with two eyes and I have only one eye and unable to find anyone at NatWest who can help!

  • spanglystarz noughtsncrosses (@spanglystarz) reported

    @NatWest_Help Cheers NatWest! For leaving a vulnerable customer exposed on your twitter feed. You have totally blanked her she chased you up and now it being trolled and abused.

  • AdrianTwydall Adrian (@AdrianTwydall) reported

    @MartinSLewis Lloyds and NatWest show there " commitment to customer service" locally . Lloyds closed their building some time back and it now sits empty. NatWest just put in planning permission to convert theirs into flats . Online chat also seems to experience long delays despite WFH ?

  • mounsey John Mounsey🛒 (@mounsey) reported

    @joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.

  • rgarner Russell Garner (@rgarner) reported

    @pixlz @NatWest_Help I am seeing on another forum from a poster a year ago that there is a problem sending OTP messages from Natwest to Virgin Mobile. Guess who we're with? @NatWest_Help – you need to do a *lot* better than this. If we can't do things online, we'll find a bank that can.

  • chrishunter2820 Chris Hunter (@chrishunter2820) reported

    A moment of genius from @NatWest. My selfie camera has broken. I need to transfer some money but the biometrics can't approve it because my selfie camera is broken. So I tried to turn off biometrics, and to do that you need to use the selfie camera.

  • AndrewGushman Andrew Gushman (@AndrewGushman) reported

    @NatWest_Help @NatWest_Help It is very disappointing that in 2022, a long established financial institution such as NatWest is happy to say... your payment will be 4 days late because we are waiting for the next working day to execute an automated electronic transfer.

  • Mxx1988 Emma Edwards (@Mxx1988) reported

    @AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …

  • TJ_NGMI TJ (@TJ_NGMI) reported

    Locked up the remainder of my $HND stake for 4 years, to access the higher paying stable protocol Now staking $USDC and $DAI for circa 90%... Absolutely ridiculous. How's that 0.01% savings rate looking NatWest?

  • teddyatswfc Richard Mangham (@teddyatswfc) reported

    When you open NatWest and see contactless transactions rolling off cos of the BH weekend, and realise what you’ve spent since Thursday, mainly 2 away days seeing us concede 6 without reply, no wonder it drives you to ale absolute **** show! Glad I’ve got a couple a weeks off!