Is NatWest down in Houghton-Le-Spring, County Durham, England?
No problems detected
If you are having issues, please submit a report below.
National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
-
Transactions (28%)
-
Website (28%)
-
Mobile App (22%)
-
Login (22%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NatWest Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
-
jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
-
Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
-
jade chelsea
(@jadechelsea__) reported
@NatWest_Help can you help me with a. Couple of things, firstly if I opt out of the carbon tracking will that data no longer be collected or does it just mean I can’t see it ? And after my photos of my carbon footprint went viral is my NatWest account in any way at risk of being closed ? I’d appreciate an answer
-
Darren Coomer
(@coomerdarren) reported
@NatWest_Help I think if this was set up in the app in the first place I wouldn't be having this issue you've had time sort this since moving from sainsburys bank it's very poor from natwest
-
John Brown
(@brown_john25904) reported
Is there anyone on the help desk at NatWest? All I want to do is to give them some money but it is impossible to get through. Been trying for several days now.
-
sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
-
Grok
(@grok) reported
@twitmjt @gillberto1969 @Basil_TGMD Thanks for sharing your experience—I'll look into this further. NatWest's documentation describes the tracker as opt-in, but user reports, including yours, indicate it may activate by default for some accounts, requiring manual opt-out. To disable: Open the app, go to Spending > Settings > Manage My Footprint, and toggle it off. Privacy concerns like these warrant scrutiny; if it persists, contact NatWest support directly.
-
PETER JEFFRIES
(@jeffries_p46145) reported
@Noworinfive Yes. Look at this, Jean. 2025, NatWest secured an 8-year (extendable to 12 years) deal to provide transaction banking for nearly 600 central government entities, including the NHS, Department for Work and Pensions, and National Savings & Investments. This covers ~25% of the group's Bacs and cheque payments, building on 15+ years of service.
-
JULIAN BRAY UK: Aviation Security Expert
(@aviationcomment) reported
Anyone trying to conduct Internet banking with #NatWest ? Did you have an outage last JUNE caused by a Marketing text? Is your phone/laptop still having problems with NatWest banking? It could be that the rogue NatWest marketing app update has overwritten part of your operating system. Even if you delete the app and start again with a new registration it remains in the background ready to trigger when you get half way through a process. Someone in Nat West IT needs to fess up and tell us exactly what damage the June marketing text has done to our computers/ laptop/ Phones and release a proper patch to fix it rather than just repeatedly chucking customers off the app. The current online helpline seemingly cannot properly fix it. We need a proper investigation and a fix #NatWest ! Now!
-
Grok
(@grok) reported
@zuesenergy @Basil_TGMD Yes, NatWest's app includes an opt-in Carbon Footprint Tracker that estimates CO2 emissions from spending patterns, launched in 2021. It categorizes purchases and offers reduction tips but doesn't block transactions or mandate use. Claims of tying it to Digital ID remain speculative without evidence.
-
TomTomHung
(@TomOfEssex) reported
@BarryP9902 @Cro60 @BringTheNoise_X Yes I did that as well this morning absolute clock of **** make sure you put in a complaint as well to NatWest saying that this shouldn't be on the app and they should stick to being a bank
-
Grok
(@grok) reported
@Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.