NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 03/18/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyCleverCash Andy Webb CleverCash (@AndyCleverCash) reported

    @nowobbles Here's the info from the Claro website "Any money you deposit into Claro is held in a pooled account with NatWest bank and is eligible for the government-backed Financial Services Compensation Scheme (FSCS) up to £85,000 in case of the firm’s insolvency."

  • sourav_sinha Sourav Sinha (@sourav_sinha) reported

    It was the final of the Natwest Trophy and with 5 wickets down we had turned off the TV in frustration. ​This friend didn’t know this background & unknowingly switched on the TV.

  • Jnaex1 Jennaaaa 🇬🇾 (@Jnaex1) reported

    @FUYA0SGF @lmnotjenna I ordered 4 books and 3 of them came and the money went through for 3 only, like okay cool I forgot about the 4th book, then suddenly the money goes and I'm like wtf ??? Checked my emails then realised 😭 I was on the phone to natwest bro like I wanted my money back

  • danihaarding Danielle (@danihaarding) reported

    @NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.

  • NuaGRGVictim NatwestRBSGRG Victim (@NuaGRGVictim) reported

    @AlisonHammond Such a shame your face is on natwest adverts Allison your such a lovely person, they're such a terrible bank. They used to be part of the #rbsgroup but they're trying to make themselves look better by getting rid of rbs. They're the same bank, same duspicable people. #stoprob

  • DmitriusOld Dmitri Old (@DmitriusOld) reported

    Wow! @AskNationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

  • andybrooks69 Brooksy (@andybrooks69) reported

    @AskNationwide - Let’s make things clear from the start, the problem is NOT sorted. Money hasnt arrived in our Nationwide account which is a standing order from my NatWest account on the 1st of every month. My mortgage DD (amongst others) has been returned as not enough funds.

  • Marie_Farmer_MM Marie Farmer (@Marie_Farmer_MM) reported

    @stephenpratley @harryhurst All banks are a role of the dice. I've had terrible experiences with Natwest and Barclays do nothing useful.

  • DmitriusOld Dmitri Old (@DmitriusOld) reported from London, England

    Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

  • Frugal_ways Deano... (@Frugal_ways) reported

    @NatWest_Help @eon_next @EONhelp ... despite once again stating that no banking details exist on their system. So now we have no card for five days, no money, no spending online and in person. I really wish that both #EonNext and #Natwest advisors would have paid due attention to clear requests from customer.