Is NatWest down in Houghton-Le-Spring, County Durham, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Login (24%)
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Transactions (18%)
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Mobile App (16%)
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Transfer (3%)
Live Outage Map Near Houghton-Le-Spring, County Durham, England
The most recent NatWest outage reports came from the following cities: Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Website | |
| Hartlepool |
Login | |
| Jarrow |
Website | |
| Seaham |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Crook |
Mobile App |
Community Discussion
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NatWest Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Teesha💕
(@teeshb_) reported
@NatWest_Help can I ask why natwest won’t process my payment from Klarna, whenever the payment method is within my building society it takes forever to process, I have more than enough funds to pay it and have also paid my other Klarna payments today too.. I don’t get the issue?
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Dharmesh Mistry
(@dharmeshmistry) reported
@psb_dc @mi_jim @Clagett "While high-profile banks started to digitalise, many of these initiatives have taken years to implement." Incorrect RBS, Lloyds, NatWest, Nationwide had internet banking since 1997/98... its customer adoption that has dragged
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Ruth
(@ruthmkirby) reported
@NatWest_Help The telephone number he has been told to ring is only 9 to 5, Monday to Friday. And he works during those hours with no access to a phone. So no. He remains without access to his own money and without any knowledge as to why NatWest won’t allow him access to his own money
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Basia Mason
(@BasiaMason) reported
@AskMastercard @Mastercard various cards hit a problem when authentication box disappeared from the screen as code came through on the mobile. It took three weeks and one supervisor and then one day for the team to rectify it. MasterCard problem not NatWest after all. Complaints email please.
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Yaya jnr🕵
(@yayajnr42) reported
@qalam_writes @SadiqDorasat I used to have monzo I can’t remember whether they paid interest monthly like starling do for having a few K in current account but thankfully normal banks like natwest don’t do that ****
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Liz Tray
(@LizTray) reported
Then I unfollowed @BarclaysUKHelp and removed them as a follower. And mind you, I have been a Barclays customer for nearly 30 years. Incredibly bad training of cust serv/social media staff. Shocking, in fact. The kind of thing that makes you want to go to Natwest tbh.
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@tay@robins.one 🦊
(@TayIorRobinson) reported
@NatWest_Help The problem is that whenever I switch out the NatWest app to copy details, it clears out and goes back to the start page. This means I have to write down the details somewhere, which is annoying and could also be less secure(?)
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Ruth
(@ruthmkirby) reported
@NatWest_Help Mmmm…and how long before NatWest say I have to talk to the business team to access my own money too
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Lou
(@tigerrobin10) reported
@NatWest_Help Still waiting for our "within five working days" callback from the 23rd December NatWest admits their error created this situation. Why isn't someone trying to fix it? Your processes need reviewing if situations like this can occur and are treated so blasé
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Basia Mason
(@BasiaMason) reported
@AskMastercard @Mastercard Actual problem with your system at MasterCard/NatWest. And not just for me. Confirmed two days ago after 3 weeks of phone calls, various advice, various devices, etc and loss in access to card payment in sales. Please provide email for complaints process.