Is NatWest down in Houghton-Le-Spring, County Durham, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (33%)
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Mobile App (17%)
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Login (17%)
Community Discussion
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NatWest Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Edwards
(@Mxx1988) reported
@AskNationwide I’ve spoken to NatWest, the money is not with them and the transaction has not been reversed. They suggested you check your suspense account? The issue is clearly not resolved …
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Asad Ali Khan
(@khan_asadali) reported
@BarclaysBizChat disgusting customer service !!! waiting 1.5 hours for a simple mobile app login. HSBC, Natwest no other bank has the issues you do!!! FIx your customer service!
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Brooksy
(@andybrooks69) reported
@AskNationwide - Let’s make things clear from the start, the problem is NOT sorted. Money hasnt arrived in our Nationwide account which is a standing order from my NatWest account on the 1st of every month. My mortgage DD (amongst others) has been returned as not enough funds.
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Danielle
(@danihaarding) reported
@NatWest_Help @emilycoxinabox Awful service. Since when do banks cold call customers? I had this call and hung up due to phishing. Do not feel comfortable discussing personal banking via a zoom call that I did not request. NatWest should contact customers to inform them of this service via email or the app.
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Richard Mangham
(@teddyatswfc) reported
When you open NatWest and see contactless transactions rolling off cos of the BH weekend, and realise what you’ve spent since Thursday, mainly 2 away days seeing us concede 6 without reply, no wonder it drives you to ale absolute **** show! Glad I’ve got a couple a weeks off!
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John Mounsey🛒
(@mounsey) reported
@joinmettle Hello. Existing customer, looking to switch more incoming payments from clients over to my (fab) Mettle account. IF/when they are asked for "Bank Name" (i.e. organisation name for the bank itself) should they enter "Mettle" or "NatWest" (or what?) thanks! John.
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Heather Slater
(@HevSlater) reported
So Apple are happy to take £3377 off my learning disabled son and dont think that him not understanding is a reason to refund. Absolutely heartbroken that all his money has gone and no one wants help! Shouldnt unusual behaviour on an account be flagged too??#apple #natwest
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Deano...
(@Frugal_ways) reported
@NatWest_Help @eon_next @EONhelp This whole scenario could have been avoided, as our card was not compromised and a genuine error has been made by a "reputable" business. When will the customer be put first for once? #natwest #EonNext Once again, we are thought of last.
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J
(@jimmyb03) reported
@sofee_ Same mate - I managed to get the branch to speak to head office who admitted there is an ongoing problem - with NatWest in particular - the bank gave me the money from there error funds until it arrived today. @AskNationwide have been shown to have not been upfront about it 🤥
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Darren
(@Darren30557648) reported
@NatWestBusiness what are you playing at NatWest. I really can’t believe how you delay things, over a year 😔don’t get back and pass my Mum piller to post, disgusting customer service and I’d like to talk to a senior manager in the hope that someone actually helps