NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 12/08/2025 15:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (38%)

    Transactions (38%)

  2. Website (31%)

    Website (31%)

  3. Mobile App (15%)

    Mobile App (15%)

  4. Login (15%)

    Login (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • gingerninja1974 Ninja Archimedes (@gingerninja1974) reported

    @NatWest_Help why can I (and clearly lots of other Twitter users) not access my Credit Cards on the NatWest app? Very inconvenient! Please reply.

  • dbs_sticky Mark R Evans (@dbs_sticky) reported

    @RBS_Help Quick question: if an RBS customer, who does not have a phone/internet account, needs to update their home address, can they do it at a NatWest branch?

  • jennybeann12 Jen (@jennybeann12) reported

    You know you look like **** most of the time when your banking app Face ID doesn’t work when you’ve got a face of make up on. **** you natwest I like being basic.

  • AussieGoob AussieGoob (@AussieGoob) reported

    @LloydsBank I can't log into it... Because I can't receive that automated call properly. It calls. I answer. It hangs up before it even speaks. I'm stuck here. I cannot access my account. I'm getting very frustrated. At this rate when I get back in I'm liable to move my money out to NatWest

  • thefx_network THE FX NETWORK (@thefx_network) reported

    @NatWest_Help why have natwest froze down my account? no letter of warning? the branch in Dartford gave me 0 help

  • DaisyShylass Daisy Shylass (@DaisyShylass) reported

    @tom_doggett However, it's set up to automatically pay the right amount on the right datenin case I miss doing it early myself (which I prefer to do when I can). The customer service folk are very kind & patient if I need to ring up 😱 to find out anything. Not all love Natwest, but I do.

  • baglady3151 baglady315 (@baglady3151) reported

    @natwest I am appalled at the Bereavement Services dept. I have been trying to resolve an issue since November, they have lost several forms, given contradictory advice, been very unhelpful and obstructive. I am at the end of my tether.

  • quattroken Ken Smith (@quattroken) reported

    @NatWest_Help This is abysmally poor user experience using NatWest app and online help. No SMS messages was sent following any response.

  • sparklehorse197 John Lawrence (@sparklehorse197) reported

    @NatWest_Help I switched to #natwest just over two weeks ago. I'm now waiting for my third card to be issued, due to fraudulent activity on my previous two cards. In 25 yrs banking with the Halifax, I've never had any issues, not one! Anyone else thinking about switching.. don't

  • jo_bazz jo bones 🦴 (@jo_bazz) reported

    @modeltrees my bank offer a finance health check service (RBS/NatWest) where they go through everything with you it was on zoom and quite good tbh I don’t have anyone in my family that would be able to help either so it was nice just to talk things through