Is NatWest down in Houghton-Le-Spring, County Durham, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Houghton-Le-Spring, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (33%)
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Website (25%)
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Mobile App (25%)
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Login (17%)
Community Discussion
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NatWest Issues Reports Near Houghton-Le-Spring, England
Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:
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emma
(@ema_neale) reported
from
Sunderland, England
Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.
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clareknowles
(@clareknowles1) reported
from
Sunderland, England
@BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.
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jamie shield
(@jshield1988) reported
from
Wallsend, England
@leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).
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Chris Higham
(@rl_chris_higham) reported
from
Newcastle upon Tyne, England
@davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Farmer x
(@farmerxatdh7) reported
@MartinSLewis Natwest 20 years after a terrible period with TSB
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Tony Melvin
(@TonyMelvin2) reported
@NatWest_Help NatWest customer service is absolutely terrible. I was told they would contact me within 5working day? 3 weeks later I’ve just give up. Use a better bank.
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Victoria Atherton
(@vvatherton) reported
@sophielouisecc @Barclays NatWest have such tight security you can barely access your own account half the time as they suspect you’re a fraudster.
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Tim Arnold
(@timarnold) reported
I've since received a reply from a Natwest 'human' on X which shows some care and understanding. Which begs the question: why make automated responses the default, if good old fashioned human connection is the only thing that makes a customer feel human themselves?
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Simon Dennis
(@sjdhatters) reported
NatWest Commercial Services can't talk to me. I'm not authorised. I'll give you a code and call you back. Can you ring my landline as I don't have a mobile signal at home. No @NatWest_Help Worst Dept on the planet. Never fail to not help the customer and make my life difficult
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc Phone apps for HSBC, NatWest + Chase = pick 6 digit pin similar to Barclays app Phone app for Halifax = specific letters from memorable word, also good to use Phone app for Nationwide = having to remember specific numbers from 6 digit customer number (always have to look it up)
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc HSBC or Nationwide.... possibly also NatWest... I've been testing out a buttload for the past year or so. Opening an HSBC current a/c also gives you access to their "online bonus saver" savings account, which pays interest monthly.
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idklol
(@rmhaha21) reported
@NatWest_Help HIIII, I'm an existing NatWest customer and looking to apply for a credit card. I’m currently unable to receive post at home — is it possible to collect the card from a local branch instead? Would appreciate your help before applying. Thanks!
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ConservativeChitChat
(@ConservativeCCh) reported
@sophielouisecc NatWest offer current account customers access to their "Digital Regular Saver" account that pays 5.50% monthly interest if you pay in regularly every month (was 6% when I opened one last year)...... debit card looks like an acid trip (purple, yellow & white)
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Liz🐁🐁🏴
(@lizbarnesrhyl) reported
@RefugeesGB @sophielouisecc @Barclays I’m happy with NatWest and their customer service. The app for my iPad is good too. Any problems have been sorted quickly.