NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 01/21/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Houghton-Le-Spring, County Durham, England

The most recent NatWest outage reports came from the following cities: Gateshead.

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City Problem Type Report Time
United KingdomGateshead Website
United KingdomHartlepool Login
United KingdomJarrow Website
United KingdomSeaham Login
United KingdomNewcastle upon Tyne Mobile App
United KingdomCrook Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Morris_Oxford Podders (@Morris_Oxford) reported

    There is, however, a lot of admin involved in the winding-down of the human race. All that probate, tax, property sales etc. It's all well and good assuming you're going to trouser all the wealth, but what if the people at NatWest drop dead too? Or Ocado?

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @V8Blaze @NatWest_Help I didn’t unfortunately, it’s been a week now. I rang natwest, they couldn’t help over the phone, went into the branch and was told to ring them?!The advice over the phone was to remove the feature but it doesn’t allow you until you have used it which I’m unable to do!!!

  • anj100 Andrea Kechiche (@anj100) reported

    @Metrobank Bromley branch have the most unhelpful people working there. Off to NatWest for my son's bank account!

  • lucindarosey Lucy 🌸 (@lucindarosey) reported

    @beamusup1958 @NatWest_Help Currently on the phone to Natwest and the lady is speaking to doesn’t seem to have a clue either! I’ve never had an issue with this bank but I’m beyond frustrated right now

  • guy_herbert Guy Herbert (@guy_herbert) reported

    Madness from the usually good online banking at NatWest. Can't access pdf statements at all. No clue why not, they just don't answer their link. Helpline can't help. This is awkward if one's been chivvied into a paperless account @NatWest_Help

  • kateweb Kate W (@kateweb) reported

    @NatWest_Help So am I. Apparently I have to fill in the form and wait 5 working days for someone to contact me, while waiting 7 working days for a card. I shouldn't be surprised; I end up having to make a complaint after every interaction with NatWest.

  • MEdmondsLondon MEdmondsLondon (@MEdmondsLondon) reported

    @NatWest_Help I’ve been scammed by NatWest! Just spent an hour and a half waiting for fraud team to unblock a legitimate transaction. Shocking service - what’s the excuse?

  • kateweb Kate W (@kateweb) reported

    > speak to someone else, who insists on taking me through security and asking for information about the issue, before telling me to "Search NatWest complaints" through Google. Awful, infuriating service, again. Have spent over an hour on the phone, now more time on the complaint.

  • okeefe_92 Conrad O'Keefe (@okeefe_92) reported

    The driver who can say he's fought tooth-and-nail with Michael Schumacher but would @ NatWest over a banking issue online without hesitation

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help I’m only speaking for myself here, but I’ve been told by the pepper operations team that Metrobank customers bought by NatWest will not be able to access the manage my mortgage portal at all. Unless/until we make a material change to the terms so that we gain a “NatWest mortgage”