NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 03/19/2026 04:15

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (27%)

    Login (27%)

  3. Transactions (22%)

    Transactions (22%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • rde_pwt Not Me but could be Richard (@rde_pwt) reported

    @NatWest_Help On 1 August I phoned NatWest as I needed to change my address and as a a credit card only customer couldn't do this online or in the app. Over a month later my old address is still showing. Not impressed

  • itskieranrhodes 𝑲𝑰𝑬𝑹𝑨𝑵 (@itskieranrhodes) reported

    For a loan that’ll in the long term not help me out at all and in fact create further struggles for myself. This is the 2nd time in the past 12 months NatWest have given me absolute terrible service. Whatever you do, don’t go to NatWest asking for help, you’ll be told to apply

  • iCrowby Crowby (@iCrowby) reported

    @TwigWigToys I was in Barclays Supersavers, joined in 1983, comparatively **** offering compared to Midlands and NatWest, I had buyers remorse very quickly

  • ChillaxBcn 🏳‍🌈 Frank 🇪🇺 🇺🇦 (@ChillaxBcn) reported

    @englishmaninBX Try NatWest. They haven't closed down my account and I'm not even British.

  • Wormwold Wormwold (@Wormwold) reported

    @NatWest_Help does approval in app actually work? Eveytime I go back to purchase website there's a technical issue.Whilst I've got my current account with Natwest I'm now doing all my online purchases with another bank - no problem with them....

  • suzycoos E. J. Gill😷💙😷💉 (@suzycoos) reported

    So a new phone last week meant logging in new passwords & redoing loads of stuff& I mean loads to get access to anything. No such luck with @NatWest bank. Nothing would work on new phone, had to get new code which takes three days or more in post. 1/2

  • DealWargames Deal Wargamer (@DealWargames) reported

    So to activate my online banking with NatWest I need my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number… which I can’t get until I set up online banking… which I can’t do without my customer number…

  • itskieranrhodes 𝑲𝑰𝑬𝑹𝑨𝑵 (@itskieranrhodes) reported

    I have been a NatWest customer since I was 17yrs of age. I asked for help, guidance and support and all your advisor tried to do is fob me off to apply for a loan, taking in mind I literally said I didn’t want to do that on the call many times he was was quite frankly not…

  • clotimms Chloe Timms (@clotimms) reported

    Having an absolute nightmare with @audibleuk today. They keep declining my card saying it's @NatWest_Help's problem but Natwest say it's Audible's problem. I just want to buy some audiobooks in the sale!! 😭

  • Biggy_316 Liam (@Biggy_316) reported

    @NatWest_Help very disappointed with the lack of access to someone on the fraud team. My accounts were locked this morning due to suspicious activity. Fully understand why these precautions are in place but calls and chat to natwest have proved frustrating and futile.