NatWest status: access issues and outage reports

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

• 
  clareknowles (@clareknowles1) reported 9 minutes ago from Sunderland, England

  @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

• 
  emma (@ema_neale) reported 12 minutes ago from Sunderland, England

  Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

• 
  Chris Higham (@rl_chris_higham) reported 21 minutes ago from Newcastle upon Tyne, England

  @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

• 
  jamie shield (@jshield1988) reported 34 minutes ago from Wallsend, England

  @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  UKMortgageInsider (@InsiderMortgage) reported 3 minutes ago

  Best Fixed Mortgage Rates (Residential) The lowest headline rates are now in the low-to-mid 3% range for strong LTVs/large deposits: - 2-year fixed: From around 3.55% (top deals, often requiring low LTV/high deposit; e.g., NatWest at 3.62% for 40% deposit/first-time buyers). - 5-year fixed: From around 3.75% (e.g., NatWest competitive at 3.75% for 40% deposit). - Other highlights: - No-fee 2-year fixed (60% LTV): ~4.04% (TSB). - No-fee 5-year fixed (60% LTV): ~3.91% (Nationwide). - 95% LTV (high loan-to-value, e.g., smaller deposits): ~4.68% (Nationwide for 2-year). Averages (across all deals): 2-year fixed ~4.31–4.82%, 5-year ~4.9%. SVRs (revert rates) sit around 7.27% — much higher! Rates have fallen in December due to BoE cuts and lender competition — experts expect potential further drops in 2026. ### Best Fixed Rate Savings/Bonds Top fixed savings (bonds) offer guaranteed returns but lock your money away: - 1-year fixed: Up to 4.46% AER (e.g., LHV Bank or similar; some at 4.40–4.5%). - Longer terms: 2–5 years around 4.21–4.31% (e.g., UBL UK 3-year at 4.21%, Hampshire Trust 5-year at 4.31%). - Easy access alternatives: Up to ~4.5% (for flexibility, though not fixed).

• 
  Serena Joy (@realdoll03) reported 3 minutes ago

  @fiffihunnybunny It’s impossible Fiona. How difficult do they want to make it? I’ve been with them since 14 and never had this difficulty. I’ve noted NatWest. Thanks 🙏

• 
  Trousers (@trousersoflife) reported 5 minutes ago

  @thejamieseymour @CallumLyon They will. This is the problem. At any point in life you can just say ‘it’s all ****’ Yes ‘a lot of mortgage lenders won’t consider overtime’ but you only need ONE mortgage company to accept your application. NatWest accept overtime as income

• 
  MR C (@MR_C1979) reported 7 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  #tracetheace (@TraceycCampbell) reported 8 minutes ago

  @NatWest_Help Why am I still unable to make overpayments to my NatWest mortgage using your online banking app? This is so frustrating when I was advised on 15 Dec it would be fixed within 2-3 working days! So much for banking being via self service. Very poor customer experience

• 
  Richard Oliver (@rioliver) reported 9 minutes ago

  @jet2tweets are you aware of PSD2 SCA booking issues with NatWest credit cards. @NatWest_Help are saying you cannot transact with each other and my credit card gets declined. Very poor joint experience

• 
  Shelton (@CBTwizard) reported 9 minutes ago

  @RehabLegendLou @Morrisons Thanks mate, I ended up getting TSB working by having the basket plus 10% Shame NatWest cards are glitched, because TSB is kinda clunky to use

• 
  SEAN PAUL DAY (@seanpaulday) reported 10 minutes ago

  Today, @CamdenCouncil, your scheme failed a frail, elderly woman in a significant way. She flagged me down at the intersection of Tottenham Court Road and Oxford Street, urgently needing help to pick up her elderly friend at the NatWest bank on Tottenham Court Road. What should have been a quick one-minute journey along a major thoroughfare turned into a frustrating 16-minute detour. The reality is that Tottenham Court Road does not prioritise “inclusion.” It is absurd that accessible transport is prohibited from driving along one of London’s main roads. @TfL @LondonAssembly

• 
  Gary F (@garfen) reported 11 minutes ago

  @CR1337 If I was a NatWest customer I'd close my account if they think they can quiz me on what I'm going to do with my own money and then refuse to give it to me because they didn't like my answer.

• 
  ivan (@kondratiuk59) reported 12 minutes ago

  @Wayne_adams83 There was talk of the banks working together in ONE building. Ie Barclays on Mondays, NatWest on Wednesdays and so on. Haven’t heard anything about it since though !