NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 11/28/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Community Discussion

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDazView Darren (@TheDazView) reported

    @lebfirecracker I’m with NatWest banking and had no problems with them and I’m with O2 for my phone

  • ronnie42588285 ronnie (@ronnie42588285) reported

    @RedRoseMichelle @BarclaysUK @BarclaysUKHelp NatWest had no problems

  • abbotsgrange_b Abbotsgrange Barn (@abbotsgrange_b) reported

    @NatWest_Help Now over a month and still no action from @NatWestGroup my daughters has no money and is owed her trust fund ISA of £5000 beware please don’t bank with NatWest. Head office can’t or won’t sort out issues. #failure #DontCare @MartinSLewis any help please advise. 🤯

  • rmhaha21 idklol (@rmhaha21) reported

    @NatWest_Help HIIII, I'm an existing NatWest customer and looking to apply for a credit card. I’m currently unable to receive post at home — is it possible to collect the card from a local branch instead? Would appreciate your help before applying. Thanks!

  • TonyMelvin2 Tony Melvin (@TonyMelvin2) reported

    @NatWest_Help NatWest customer service is absolutely terrible. I was told they would contact me within 5working day? 3 weeks later I’ve just give up. Use a better bank.

  • shootime007 gumpcheng@xDAN-AI (@shootime007) reported

    🧵 7/10 –AI-Powered Customer Support NatWest’s AI agent “Cora” (powered by OpenAI) slashed call center load while boosting customer satisfaction by 150%. AI = 24/7 service without burnout. #ConversationalAI #CX #OpenAI

  • adammansb Adam 🫠 (@adammansb) reported

    @NatWestGroup 17 mins on hold to the natwest credit card fraud line, wtf? And the bloody natwest app doesn’t provide any assistance other than an automated bot. That’s shocking customer service. Or rather, that is zero customer service.

  • bullshitbets_ BullshitBets (@bullshitbets_) reported

    🚨 Barclays bans crypto payments 🚨 Which bank bans fun next? 👀 Will NatWest block dog coins before Friday?

  • ChristieElanCan Christie Elan-Cane (@ChristieElanCan) reported

    @NatWest_Help Your customer 'service's is abysmal. You've taken away my option to use a card reader & no one knows why but you can't fix it. Currrntly using my partner's Lloyd's account to make payments that I can't with NatWest. Pathetic.

  • ZubiTalks Zubair Shakeel Wani (@ZubiTalks) reported

    Buddy, what memories you bring. I remember many such spells. Infact, the spell from Waqar Younis during the Natwest series (Aus -Eng-Pak), he was almost un-playable. 7Ws against Eng followed by 6Ws against Aus. “Nick Knight could do nothing about that. He has a cursory look at the pitch, the bowled has bounced, taken the shoulder of the bat……. Nick Knight walks lonely back to the dressing room. Eng are three down”. Farhan bhai, tell me the commentator.