NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

No problems detected

If you are having issues, please submit a report below.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 03/16/2026 23:00

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • PrehistoricCat Tracy 💙 (@PrehistoricCat) reported

    @Vex_OG @MartinSLewis Same issue here with Natwest. I don't even have the same card now because they changed my credit card from Visa to Mastercard which might make getting a refund even harder.

  • DarthXL DarthYoda2269 (@DarthXL) reported

    @NatWest_Help Why the hell do NatWest (fully anti crypto bank) pay for promoted adds on crypto Twitter pages? Get outta here you fraudulent, awful bank

  • Complyorcry RealityCheck (@Complyorcry) reported

    @AskNationwide thank you for the sterling and efficient service you provided today to make up for the dismal service I received from @NatWest_Help who after 28 years couldn't be bothered to keep my business. Natwest loss is your gain because I am going to move everything now.

  • astudyincolour Laura Culleton (@astudyincolour) reported

    @NatWest_Help my natwest app isn't working. It's not loading to the login screen. Is anything down? It didn't work yesterday either

  • NatWest_Help NatWest (@NatWest_Help) reported

    @S_Chatss Let's see if I can help here. Can you please confirm if you pay your credit card from a NatWest current account? - Mark

  • jobrydon Jo Brydon (@jobrydon) reported

    @Pearkore It's completely bizarre. I spoke to someone from my old school who works at hsbc and she said that it's as simple as going onto the customer's account info and picking from a drop down menu. I've been to three different natwest branches since 2016 and nobody has managed it.

  • straticotweet Chris Gamble (@straticotweet) reported

    @MartinSLewis @KwasiKwarteng Good point. Meanwhile getting through to Natwest customer service is awful and responsibility for those that break their security system is heavilly positioned onto customers whilst Bankers get their bonuses

  • premraghvani Prem Raghvani (@premraghvani) reported

    Did @NatWest_Help really just close my account down lmao At least I saw NatWest's ***** tricks and dodgy behaviours and moved banks lol

  • jepwainwright Jimbo (@jepwainwright) reported

    @NatWest_Help do you realise how ineffective and inefficient your help service is? One message an hour and changing customer service agent with each message is never going to resolve anyone's problems. Does no one from NatWest try your incompetent help service and then improve?

  • MrsZPanks Zoe (@MrsZPanks) reported

    @natwest absolutely rubbish service while trying to use my debit card abroad! No help when trying to contact you , I was asked if I could ask the hotel to change the way they took the payment!!