NatWest

Is NatWest down in Houghton-Le-Spring, County Durham, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Houghton-Le-Spring, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Houghton-Le-Spring and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Houghton-Le-Spring, County Durham, England 12/26/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (18%)

    Login (18%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Houghton-Le-Spring, England

Latest outage, problems and issue reports in Houghton-Le-Spring and nearby locations:

  • jshield1988 jamie shield (@jshield1988) reported from Wallsend, England

    @leiper_danielle @AskNationwide I'm with NatWest (who don't have payment issues) didn't get payment. Rang DWP and they confirmed payment issue at their end. You may end up with a double payment (it may go in again on Tuesday).

  • rl_chris_higham Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, England

    @davidpolymath NatWest have been plugging a rewards account which needs you to login to the app monthly to get some of the rewards..rather than "charging" branch/telephony users they are "rewarding" digital users. Sounds less controversial!

  • ema_neale emma (@ema_neale) reported from Sunderland, England

    Did you know NatWest offers one of the most competitive home insurance policies starting from around £4.25pcm for renters. This was what I was informed, when I went in to resolve a personal banking issue.

  • clareknowles1 clareknowles (@clareknowles1) reported from Sunderland, England

    @BarclaysUKHelp It’s okay, a few other customers were having issues with Barclays so the put our trolleys aside whilst I nipped home for my NatWest account card.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • heylvlvhey Kitty Forman's Laugh (@heylvlvhey) reported

    So a retailer has stated IN WRITING at a least 3 times that they issued me a refund on 12/03/22 but I NEVER RECEIVED IT! #Natwest refuses to help just because the original transaction was in 2020. I'm just at a loss at this point @NatWest_Help

  • teexboos T • M A R T I N 🌻 (@teexboos) reported

    @NatWest_Help • the biometrics facial recognition. is. terrible. worst invention ever. would really recommend you sacking the individual responsible. #natwest

  • dacheng96948902 lisa (@dacheng96948902) reported

    Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

  • Trueface121 Truth Matters (@Trueface121) reported

    @NatWest_Help Would close my account with NatWest , duplicate payments , no support, You ask refund for your money once day they tell yiu , will get refund tomow and next day they say it will be auto fixed. Theifs . Managers like Jamie don't even want to spk about this

  • luyi78132843 Jason_Yee (@luyi78132843) reported

    NatWest chair says best way to help poorest is through benefits . Across-the-board tax cut would be blunt, very costly and give wealthy a boost, warns Howard Davies.

  • macinfoirl Dr. Simon Spence (@macinfoirl) reported

    @GabbyMonaghan Yes I agree. The Ulster Bank app uses the same template as the NatWest app and got better and better over the years. Really hope we get some better competition. BOI’s app isn’t a real app (web page inside an app format). AIB customer care terrible. Hard to find good service

  • RossDargan Ross Dargan (@RossDargan) reported

    @alistair It doesn't even need to be that complicted. I think natwest includes the fist 6 digits of your post code in your email. A bank used to include a word you gave them too I think but that was a while ago. The problem is you are not a "target"

  • EmmKolby Emm (@EmmKolby) reported

    @NatWest_Help @TheRealChrisT20 Same here got told yesterday my money would be back into my account last night woke up and I'm still £90 down ill be in my branch to close my account down. What a complete joke people are struggling already and now natwest do this

  • dilligaf666xxx J. (@dilligaf666xxx) reported

    @NatWest_Help do not listen to NatWest saying RBS isn't affected, I'm affected from RBS!! I have the same problems that Natwest customers are having so don't know why you're lying! Yet on the phone trying to blame me!! Media coverage anyone? Because if @RBS_Help don't help....

  • Beacons_Walker Colin D. (@Beacons_Walker) reported

    @NatWest_Help So NatWest phone line busy this morning. They offer a call back service. Great. Opt for that. Get the call back and straight back in the queue. You couldn’t make it up. Account will now be closed. Better banks out there I feel.