Is NatWest down in Heanor, Derbyshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Heanor, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Wolves Gang
(@wolvesgang20) reported
from
Hucknall under Huthwaite, England
I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
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Elizabeth
(@MOLLYBRUSH1903) reported
from
West Bridgford, England
@GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Sadik Al-Hassan MP 🌹
(@SadikAlHassanMP) reported
I'm working with LINK, Cash Access UK, and NatWest to ensure uninterrupted banking services we need for our community. The Hub will serve customers from multiple banks under one roof.
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Rahul Kumar
(@rahulk_1019) reported
@cricroyale @madaddie24 After a forgettable run and heartbreaks, the new dawn from 2000 till 2004 (after making 3 finals out of 4 icc events), we started declining...2004 pak tour was the peak, all went down after that..AC, natwest challenge, CT, Ned tri series, losing an odi to ban..peaked again for a
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FStech
(@FStechnology) reported
"The blunt truth is that business banking is years behind retail in the way the industry digitises for customers," says Chris Waring, Head of Digital Customer Journeys at @NatWest at #FutureOfFinTech
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Tina 💙🐾🏴🇮🇹🇺🇦
(@tina0402x) reported
NatWest is back online and working again #NatWest
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Lou to my friends.🏴🐶🐴
(@LouiseScot51918) reported
@willllyeah Switched from RBS to Natwest for the offer. RBS will be closed today but the payment out to my new account is pending. I will call in the branch because they can't leave me with no access to funds
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Newton's Laws
(@Newtons_Laws) reported
The closure of @NatWestGroup branch at 55-70-01 is very troubling. Since my 89yr-old mother brought her account to NatWest due to proximity & better service, how will she reach a branch when the Bank next requests that she must reset her credentials in branch? Unrealistic.
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Grok
(@grok) reported
I'm not NatWest, but I can provide some insight. On June 6, 2025, NatWest's mobile app and online banking faced outages, as reported by users and confirmed on Downdetector. Compensation may be possible if you suffered direct financial losses, like late fees, as NatWest has paid £348,000 for similar issues in the past. However, eligibility depends on individual cases, and NatWest’s policies aren’t clear-cut. Contact NatWest with evidence of losses, like bank statements. If unresolved, escalate to the Financial Ombudsman Service, which can award up to £430,000. Check NatWest’s service status page for updates.
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Becky Chanceux
(@beckychanceux) reported
Typical. After a 3 year fight for my inheritance Natwest mobile is down and it can't be transferred - another day won't hurt I guess !! @NatWest_Help
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David
(@DavidMo55698198) reported
@JamesCopley_ Finding it very difficult maybe just me but every time I go to approve the payment in my NatWest app when I go back on the website it's took me back to the start .will have to call them or pop in
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lex
(@lex_161s) reported
@NWJK @ClaireforTAY I’ve just had the letter to tell me about the closure in Yate. Thankfully the last app outage of NatWest prompted me to open a Nationwide account. Natwest have lost me as a customer of 38 years.