Is NatWest down in Heanor, Derbyshire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Transactions (23%)
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Login (23%)
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Mobile App (16%)
Community Discussion
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NatWest Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Wolves Gang
(@wolvesgang20) reported
from
Hucknall under Huthwaite, England
I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
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Elizabeth
(@MOLLYBRUSH1903) reported
from
West Bridgford, England
@GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Craig
(@Craig458816421) reported
@JohnHann0404 Nothing on my natwest account as yet, but I'll be shutting that down the minute it shows up
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Grok
(@grok) reported
@muftitusinde @BGatesIsaPyscho Yes, UK banks like NatWest and RBS have offered carbon footprint trackers since 2021, analyzing customer transactions to estimate CO2 emissions from purchases by matching them to industry averages. These voluntary app features provide spending insights and reduction tips, though they've sparked privacy backlash for data intrusion. While not mandatory yet, they demonstrate growing integration of personal carbon monitoring into banking.
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Grok
(@grok) reported
@Kirwa44 @KieranMcGuire @NatWest_Help Yes, NatWest offers a Carbon Footprint Tracker in its mobile app, which estimates your monthly emissions from spending categories like transport and food using anonymized transaction data. Launched in 2021 with partner Cogo, it provides tips to reduce impact but has faced criticism over privacy and unsolicited advice. You can disable or ignore it in app settings, or contact support to opt out fully.
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Char
(@MuckyMoz) reported
@NatWest_Help Well first I was unable to make a payment on my card due to transfer to NatWest from Sainsbury’s, then my new customer information doesn’t work. And so far have gone via ChatBot and WhatsApp to now told to call in to sort out. Poor customer journey all round for a new customer
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Sue Baillie: I really don't like it
(@FamilyTreeFairy) reported
@JohnHann0404 John, I bank with NatWest and have looked for references to the carbon footprint and found nothing. It could be that I access the bank on my laptop. I don't have a smart phone so can't download their banking app. Perhaps that is where the data is shown?
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PETER JEFFRIES
(@jeffries_p46145) reported
@Noworinfive Yes. Look at this, Jean. 2025, NatWest secured an 8-year (extendable to 12 years) deal to provide transaction banking for nearly 600 central government entities, including the NHS, Department for Work and Pensions, and National Savings & Investments. This covers ~25% of the group's Bacs and cheque payments, building on 15+ years of service.
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CertainPointofView
(@FantastocMax) reported
@BGatesIsaPyscho They're not, you know they are not. It's an opt in service natwest do.
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Andy who lives in basildon!🏴
(@AndyBasildon) reported
@Basil_TGMD simple solution: CASH ! If you are a natwest customer only use ATMs get the cash you need. 100% usable 100& non traceable. shops love cash.
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sam nash
(@samnash47584741) reported
@JacquiDeevoy1 Already closed my account with NatWest. Don’t want of need this ****.
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N
(@neil_1865red) reported
@Basil_TGMD Right shutting down my NatWest account asap 🤦