NatWest

Is NatWest down in Heanor, Derbyshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Heanor, Derbyshire, England 01/02/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (29%)

    Transactions (29%)

  2. Website (29%)

    Website (29%)

  3. Mobile App (24%)

    Mobile App (24%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

  • wolvesgang20 Wolves Gang (@wolvesgang20) reported from Hucknall under Huthwaite, England

    I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

  • MOLLYBRUSH1903 Elizabeth (@MOLLYBRUSH1903) reported from West Bridgford, England

    @GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Engint123 Engin (@Engint123) reported

    I have just been told the property is going back on the market on Monday. The property is officially lost and all because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for for nothing. Awful experience, keep away from Natwest!

  • porkpiegate #porkpiegate 🇬🇧 (@porkpiegate) reported

    @Barclaycard I am making a payment via your app. The Barclaycard app is not directing me to the NatWest to authorise. Can it be fixed please. It’s so frustrating and I have raised this issue before.

  • Engint123 Engin (@Engint123) reported

    @NatWest_Help I have just been told our property is going back on the market on Monday. The property is officially lost because Natwest has taken more than a month to still not setup a standard joint account. Thank you Natwest for nothing. Awful experience,keep away from Natwest!

  • sabaone Sabina Ahmed (@sabaone) reported

    2/2 on my @natwest credit card. There is no where I can contact them for it so have raised the issue with my CCcompany. Usually I get notified if there is a one off payment nothig with this, how are companies authorised to take money for a cancelled account?

  • I_AM_GLACEY Gary Lacey (@I_AM_GLACEY) reported

    @NatWest_Help Third day in a row trying to speak to a member of you're mortgage team NatWest Third day on hold for over 30 minutes still no answer. Shocking service sort it out!!

  • JogIinton andrew (@JogIinton) reported

    @nufcoliverr spent £9.50 on two slices of pizza and a bottle of dr pepper someone call natwest tell them to block my card

  • ElderlyGoose ElderlyGoose aka SamK (@ElderlyGoose) reported

    Natwest has sent me another email explaining how they see me using my overdraft and 'want' to help me with such helpful tips as, reevaluate the mortgage I don't have, change energy supplier I'm locked to and use their app to keep track of spending. As if I don't look at it daily

  • mahlerkovich tom 🇺🇦🌻🪐🌊💌 (@mahlerkovich) reported

    @ruhaansbitch @beqlls @phoebe_bridgers the ticket wasn’t for me as well it was for a friend 😭😭 currently on call w natwest customer service scam team

  • MandoUK92 J Gill (@MandoUK92) reported

    @NatWest_Help worst bank, worst help desk, worst app, worst branch. I don’t think NatWest do anything right anymore. Biggest loads of shite I have ever come across

  • teeshb_ Teesha💕 (@teeshb_) reported

    @NatWest_Help hi, these new Mastercards that current natwest customers have would this also mean someone with a non-contactless card will receive them too? my mum moved address in November but we’ve struggled to change her address as customer service has been terrible to us