NatWest status: access issues and outage reports

Problems in the last 24 hours in Heanor, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Heanor, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

• 
  Wolves Gang (@wolvesgang20) reported 19 minutes ago from Hucknall under Huthwaite, England

  I'm not in mood today because my ******* internet not working in my area and I tried to order iPhone 12 pro max and my card not working so I need to switch to NatWest from Lloyds and I really wants to move to London by end of the year because so many memories

• 
  David (@discodazeo) reported 30 minutes ago from Beeston, England

  @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

• 
  Elizabeth (@MOLLYBRUSH1903) reported 42 minutes ago from West Bridgford, England

  @GeorgeMonbiot Not Vodafone but had a bad experience during the whole Power of Attorney procedure. I felt that nobody really cared and it was very low priority. Have had apology and compensation from NatWest and Phoenix Life but there will be many who just put up with this shoddy service

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Njeri Thorne (@NjeriBt) reported 1 minute ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  Joseph Benjamin (@TheEcomLad) reported 2 minutes ago

  @FullyLV @Nugennath It’s not the same service though. My business partner had Coutts and was unhappy and switched to NatWest Premier. Myself, always had NatWest Premier and it’s been great overall. Have Barclays Premier too, but not many benefits compared to NW.

• 
  dobbsie (@paulcdobbs) reported 2 minutes ago

  @robprogressive A couple of years ago I went to buy some BTC from Coinbase as I had done many times. Natwest declined my card several times so I called the bank and was told there was no problem and to wait and try again. This continued for 24hrs so I called them back and eventually they put me through to another office - after several conversations someone came on and send actually Natwest have blocked any purchases on crypto exchanges due to the risk of fraud - I went nuts, if this is bank policy then why did items so many calls to get this response - I can check a box confirming that I accept the fraud risk and send my life savings to a Nigerian Prince but cannot invest with a US stock listed company which I had done many times previously - the UK banking industry is absolutely terrified of BTC - they recently allowed some investment in BTC ETF's (not quite ETFs but similar) in reality it's virtually impossible to access these. If they do this with gold then that's another thing altogether - I live and work in Asia now and gold is a key pillar of investment as they never trust the government and banks as burnt so any times in the past

• 
  UrbanKoala666 (@JamieCurzon1) reported 2 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!

• 
  BANG!³ (@Str8Buckets_) reported 5 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut

• 
  Geoff IX (@geofftheninth) reported 5 minutes ago

  @Gibintbank I keep to call you to to fox the issue with my account but you can't be ******. You should all be going to natwest.

• 
  Lyn Hamilton (@LynHami27606202) reported 8 minutes ago

  Anyone else having problems with their NatWest Banking App following the last 2 phone updates? Last time I had to phone NW and they said they had others saying the same. I had to delete and reinstate my APP. I had an update last night and now can’t get in my NW Banking APP again

• 
  Judith Cossins (@CossinsJudith) reported 9 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Helen Macdonald 🇺🇦🖤💜🖤 (@alpacapower) reported 10 minutes ago

  @MartinSLewis @DrFionaCares I am leaving NatWest after 40 yrs because my nearest branch is now over 7 miles away, there are no cash points & they can’t explain why my second set of 2 debit cards refuse to work in card machines. And don’t get me started on bloody Cora… Customer service is dead.

• 
  Judith Cossins (@CossinsJudith) reported 14 minutes ago

  @NatWest_Help NatWest is awful. My partner applied online 6 weeks ago for control over his mum's account (she has dementia). He has power of attorney. He waited a month. No joy. He phoned 3 times. No joy. He went to the branch. No joy. You WILL NOT help him. Utter rubbish. 😡