NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 02/19/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (24%)

    Login (24%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Transactions (17%)

    Transactions (17%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • chippieyamin Benjamin Hunt (@chippieyamin) reported

    @NatWestGroup Outrageous phone manner and behaviour by NatWest today. Absolutely no empathy or sympathy exhibited towards someone who has been a loyal customer go 38 years. Through no fault of their own.

  • chippieyamin Benjamin Hunt (@chippieyamin) reported

    @NatWest_Help Outrageous phone manner and behaviour by NatWest today. Absolutely no empathy or sympathy exhibited towards someone who has been a loyal customer for 38years.

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWestGroup @decappeal It’d be great if your CTF section actually was contactable. Never a good home answered, no tickets reviewed in the last week and your chat system doesn’t work. Everyone here from Natwest cannot help. It’s awful service

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help @decappeal Don not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

  • NatWest_Help NatWest (@NatWest_Help) reported

    @LaSarine Would you be able to download the normal Natwest app at all and register for Online Banking as a credit card customer? - Louis

  • CVRTLMusic CryptoCartel 〓〓 (@CVRTLMusic) reported

    @1e9petrichor @DominicFrisby I've never had issues with Natwest

  • ddtaylor19844 ddtaylor1984@googlemail.com (@ddtaylor19844) reported

    @NatWest_Help my son is trying to access his trust fund that was invested in shares with NatWest also savings that we added to it.. After countless hours waiting on calls, letters sent there is still no response!! Can you help or should I go to the @financialombuds

  • vicky_mrs vikster (@vicky_mrs) reported

    @NatWest_Help all day I've been trying to sort out an issue. Natwest are useless!! Been passed from pillar to post and nobody has a scooby do how to help me. Biggest load of horse manure. Going to move my money elsewhere!!!

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help 4 working days now not being able to contact CTF team, and it seems I’m not the only one. Why can NO ONE at Natwest help? Absolutely no one! They never answer the phone, don’t review tickets, the chat rooms a waste of space and never reply either! #poorcustomerservice

  • JoPearce_Wales Jo Pearce (@JoPearce_Wales) reported

    I was told by Natwest to call their fraud support line as some unexpected activity was happening on my account. I've been waiting on the @NatWest_Help fraud line for the past 40 minutes! Unbelievable. If there is an issue it's probably too late!