Is NatWest down in Derby, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derby, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (40%)
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Login (23%)
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Mobile App (20%)
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Transactions (15%)
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Transfer (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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NatWest Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Malleychops
(@bbear74) reported
@NatWest_Help not being funny natwest, but these new credit cards are a bloody nightmare. I've got 2. I cant for the life of me remember which is which account so have to access my card info on the app EVERY single time. Can you start putting the account numbers back on please?
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Michelle Leyland
(@shell_lou) reported
@M8rkmywords @NatWest_Help Keeping money secure until someone’s actually working at Natwest then 🙄
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Duddy
(@MichaelDuddyyyy) reported
@therevdrich @NatWest_Help Dont know about natwest but the call centre I work in the "Call back" is just the robot tries to call you when the queue goes down, but if it increases it just calls you right away. And you just go in the queue as normal
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Gillian Hill
(@Gill_WWA) reported
@skip_tremaine @santanderukhelp @Amandajhall64 Well said - it’s shocking isn’t it and there seems to be no options at all. I have reported this to the financial ombudsman as funnily enough Barclays and NatWest aren’t having these issues.
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Sarah ☕
(@Syrupie) reported
Can’t fault #NatWest @NatWest_Help customer service when I eventually got through. The current situation nor wait times are the fault of staff.
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Jules
(@julesey23) reported
@MartinSLewis @martinlewis my 2 year fix comes to an end March 2023, it’s not letting me look at another fix online with NatWest. Shall I start looking at other banks now or just leave hoping things improve after Xmas?
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Psygnosevo
(@ytevo79) reported
NatWest your 'put your face in the frame & blink' is ******* HORRENDOUS! How is that better than using my fingerprint that I've just used to access the app in the first place! Five minutes trying to center my face while blinking like a prick to get recognised!
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MEdmondsLondon
(@MEdmondsLondon) reported
@NatWest_Help Hopeless service as usual from NatWest - impossible to get through. Biometric approval not working - blocked from new transactions. Help please!
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neerashah
(@neerashah108) reported
@NatWest_Help to be able to get a current account switch bonus, how recent or long ago could a possible customer have previous held a natwest bank account pls?
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Wayne
(@thetowerofcell) reported
@NatWest_Help the natwest app is not working