NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 12/21/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (31%)

    Transactions (31%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (19%)

    Login (19%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ElkayReads Elkay Reads 👁️ (@ElkayReads) reported

    Anyone else been pushed onto a MasterCard from a VISA card and had issues ? My bank NatWest are also doing it before December so I'm not too pleased. Might've been nice to be consulted

  • Hu_barts Hubart (@Hu_barts) reported

    @ClaiireBarker @BigIssue Natwest Did it the other day Now I can facial recognition to login into banking My GP doctor at hand is demanding I log in and take a selfie with my phone I might have to cry about it

  • marciaj64 Purple Marcia J (@marciaj64) reported

    I really can't believe that #natwest Taunton have taken down their dividers between self serve machines. Felt so vulnerable and unsafe. What the hell are they thinking of when we have one the highest numbers of COVID in the south west. Please protect us...

  • julesspaceman Julian Lane* (@julesspaceman) reported

    @MartinSLewis the current NatWest switching service clearly stated that existing account holders could switch (from select to reward for instance) and still claim £150.00. As of this morning, they have reneged this. Letter to ombudsman on way.

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @TheFCA When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?

  • EsqHumbug with not from EsqHumbug (@EsqHumbug) reported

    @CallumBruceSNP NatWest Head Office 250 Bishopsgate EC2M 4AA London Greater London England As we all know banks are reducing overheads, why have two headquarters when you can have just one, pretty sure they’d shut down the subsidiary office rather than the parent companies one.

  • James93325014 James (@James93325014) reported

    @NatWest_Help I am trying to find a NatWest credit card email address so that I can send pdf Chargeback claim letter. Any help at all please? Cora chat is not working at present.

  • TrueZero23 TrueZero23 (@TrueZero23) reported

    @Hu_barts @ClaiireBarker @BigIssue Fellow Natwest customer here. I also use Online Banking. Never once had to do that. When I lost my card and needed to change my address to have the new one sent to me directly, the most I had to do was provide some form of identification and 2 proofs of my new address. (1/2)

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @age_uk When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Shocking!!! Can you help?

  • EmmaJaneBreward Emma Breward (@EmmaJaneBreward) reported

    @MartinSLewis When @NatWest agree they can see fraud on your Grandma's account, admit they're liable to reimburse but then say they can't even investigate officially because your Grandma has dementia and lacks the mental capacity to make decisions! Help!!