NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 12/09/2025 12:55

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • wildcardrevenge kev (@wildcardrevenge) reported

    Well this new Mastercard debit card from NatWest isn't fit for purpose, online payments being rejected left right and centre, I would like my visa debit card back as I never had a problem with it #MastercardSucks #NatwestSucks

  • gary_worden gee! dubya :D (@gary_worden) reported

    @FUDdaily @NatWest IME it's necessary to have 4+ banks, all accounts with no or very low fees, and preferably overdrafts. That way you can flip & punish poor service when needed at a moment's notice, always have options. Keep them all active with a c.£1k monthly standing order on rotation

  • janeboddy61 Janeboddy10 (@janeboddy61) reported from Malton, England

    Poor customer service today @NatWest they don’t do foreign exchange any more! And unwilling to change my old style £20 note for new ones, “as there are still legal tender” no wonder branches are closing, it makes me think I should move my accounts elsewhere! #poorcustomerservice

  • BusnesGwynedd Gwynedd Business (@BusnesGwynedd) reported

    The current Accelerator programmes are open to all business owners, you do not have to be a NatWest customer.

  • mehrdadabd mehrdad (@mehrdadabd) reported

    Why doesn't Natwest send me the interview invitation email? Do they know how I am interested in working with them?

  • mrandyyu Andy Yu (@mrandyyu) reported

    @NatWest_Help Having difficulty adding Natwest debit card to Apple Pay on Apple Watch. Can successfully add the debit card to iPhone. Can successfully add a different bank's debit card to Apple Watch. Error message "Card Not Added. Contact your card issuer for more information."

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • FUDdaily Northern variant (@FUDdaily) reported

    Just had the most breathtakingly incompetent and useless customer service from @natwest. Left me high and dry. Need to change banks.

  • ModDoesStuff Mod - Haiwürdigungspflicht (@ModDoesStuff) reported

    @NatWest_Help So, thanks for your answers, but unfortunately it seems I'll have to switch to a different bank as NatWest isn't able to support my needs any more. If you guys do writeups, note that your support as an individual was great, but the company as a whole needs to do better. Mod.

  • teeshb_ Teesha💕 (@teeshb_) reported

    @NatWest_Help hi, these new Mastercards that current natwest customers have would this also mean someone with a non-contactless card will receive them too? my mum moved address in November but we’ve struggled to change her address as customer service has been terrible to us