NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 01/14/2026 21:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (38%)

    Website (38%)

  2. Login (26%)

    Login (26%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JezLowe JezLowe8 (@JezLowe) reported

    @RodJones60 If it's a Visa debit card it shouldn't be an issue. Might need to get a second opinion from NatWest.

  • htattersall Hannah Lawrence (@htattersall) reported

    @NatWest_Help absolute shocking service from NatWest today. Can only speak to an App, not a person. Luke Beesley in the help department was fantastic and so helpful but came to a dead end when Cora would not work for me and that department simply would not talk to me.

  • wheeler_benny Benny Boy (@wheeler_benny) reported

    @NatWest_Help Just wanted to change my payment limit so I could pay a deposit. Can't use a reader w/out ordering a Natwest one?? Can't register for biometrics for some reason?? Never had these issues with any other bank. Regret opening a Natwest account.

  • t_wxbster Tom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@t_wxbster) reported

    Wonder if banks has been spotted in town centre down at NatWest #spireites

  • Anglewis220878 Angelina lewis (@Anglewis220878) reported

    @AskNationwide Team trying to make an overpayment on our mortgage, but both HSBC and NatWest don’t support your bank details … pls can you advise ? Please don’t tell me to send a cheque !! Thanks

  • featherfusions FeathersInDevon🌻♿️🐶🐦🎼🚗🚙🍄🌳✨🌔 (@featherfusions) reported from Bradworthy, England

    Well, #Santander being down is great. Just spent too much online. Have transferred in from Husband’s NatWest but can’t confirm it went in. ALL TEH BILLS including rent come out at midnight 😰

  • atlatlokorra jenna (@atlatlokorra) reported

    @santanderukhelp this is utter shambles and i thought natwest was bad stealing money from me!! now i cant even tell if my money went out when i paid for things today!! i have a very important bill coming out of my current account very soon i meed this sorted and i suffer with MH problems…

  • uniquegalore indie ***** 🤎 (@uniquegalore) reported

    my natwest customer service helper sounds like indiyah and I’m here for it

  • Starkfluent Starkfluent (@Starkfluent) reported

    @NatWest_Help just been into CATERHAM NatWest branch this morning and REFUSED my own money. Feel discriminated against the staff member was friendly with all of the customer and was extremely abrupt with me despite being into that branch before and taken out similar amount!!

  • FUDdaily Northern variant (@FUDdaily) reported

    Just had the most breathtakingly incompetent and useless customer service from @natwest. Left me high and dry. Need to change banks.