NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 09/15/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Login (26%)

    Login (26%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (10%)

    Website (10%)

  5. Withdrawals (6%)

    Withdrawals (6%)

  6. Transfer (3%)

    Transfer (3%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • Morris2906 Morris Hickey # A POX ON ALL POLITICIANS # (@Morris2906) reported

    @purgstallheath @NatWest Exactly my point! "Customer service" is something they definitely do not understand.

  • HedyFletcher Hedy Fletcher 🇺🇦🌹🙏💃🕊🌈 (@HedyFletcher) reported

    @purgstallheath @NatWest Everytime and every company and service :(((. The honest recording should be “We are not employing enough people so that we can make bigger profits’”

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    @Morris2906 @NatWest When the automated voice said "in a few words, tell us why you're calling", it struggled to comprehend what I meant by 'your negligent customer service'.

  • emmalunn Emma Lunn (@emmalunn) reported

    @sarahsmall @MartinSLewis Don't stand for that! Natwest ****-up = Natwest pays you back and covers any extra fees (i.e. overdrafts, other bounced payments). Happy to follow up as a journalist if they refuse to help you.

  • SortOfKnownO Ọrẹolúwa 🦋 (@SortOfKnownO) reported

    @iconicDemoe When I tell you they don't care. It's not just the boots. The counters in HSBC weren't working, NatWest was somehow too. So it's a whole area thing. It's like they don't think the people living here deserve the same standard of service.

  • sarahsmall Sarah Little (@sarahsmall) reported

    NatWest just paid my rent twice today as a ‘technical error’ that ‘can’t be recalled’. The guy on the phone says they’ve been having issues with standing orders all day so check your accounts!! @MartinSLewis

  • Thisisred5Five That big number 5 (@Thisisred5Five) reported

    @NatWest_Help trying to set my daughter up with the NatWest app for which we need her account number & sort code but we can’t get this with logging into online banking which we can’t do without her account number & sort code! Round & round in circles! Utter ****!

  • lord_ian Ian Lord (@lord_ian) reported from Wilmslow, England

    @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

  • Rans1984 Paul Ransome (@Rans1984) reported

    @dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.

  • sarahsmall Sarah Little (@sarahsmall) reported

    @TheRealJimShady @MartinSLewis @ClarionSupport No I have a private landlord - definitely a Natwest error to do with standing orders, the guy on the phone confirmed it.