NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 01/30/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (39%)

    Website (39%)

  2. Login (27%)

    Login (27%)

  3. Transactions (18%)

    Transactions (18%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • JoPearce_Wales Jo Pearce (@JoPearce_Wales) reported

    I was told by Natwest to call their fraud support line as some unexpected activity was happening on my account. I've been waiting on the @NatWest_Help fraud line for the past 40 minutes! Unbelievable. If there is an issue it's probably too late!

  • Grallator Chris Robbins (@Grallator) reported

    @Natalie_Wood75 @NatWest_Help Natwest, my daughter successfully (eventually) closed her child trust fund but you’ve still not transferred the money after a couple of weeks (you do say 3-5 working days). Why do you think this is acceptable? Please give my daughter *her* money!

  • Eva250178 Tisnov (@Eva250178) reported

    @NatWest_Help hi, having issues getting my new CC verified on natwest Google pay app. Been told I can't do it, primary card holder can't do it. Spoke to someone a week ago, got told 72 hours,still nothing. Can someone contact me to sort it. Being passed back and forth. Not happy.

  • celinechapman26 Celine Chapman (@celinechapman26) reported

    @NatWest_Help I don’t need help I just want to say I’m sorry but the changes made to NatWest banking app is terrible…it’s just a sea of numbers…it’s made it confusing just to look at my accounts…bring back how it was yesterday…this has not improved the experience 😞

  • chippieyamin Benjamin Hunt (@chippieyamin) reported

    @NatWestGroup Outrageous phone manner and behaviour by NatWest today. Absolutely no empathy or sympathy exhibited towards someone who has been a loyal customer go 38 years. Through no fault of their own.

  • acmtix 𝘼𝙙𝙖𝙢🐰🕷️👀 (@acmtix) reported from Castle Cary, England

    I waited until the end of my work day and drove back to @Morrisons and I went into the petrol station to ask when I would be refunded. The man working on the till looked guilty and told me it happened with @NatWest cards a lot and he went to get his manager.

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with it for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • Junctionmum1 Plotthirtyfive (@Junctionmum1) reported

    Starting to think there is some sort of conspiracy going on with child trust funds, @NatWest_Help you have just offered no help at all, giving me the same number to ring that nobody answers, to engage in the online chat button that nobody from natwest never joins 🙉🙉

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWestGroup @decappeal It’d be great if your CTF section actually was contactable. Never a good home answered, no tickets reviewed in the last week and your chat system doesn’t work. Everyone here from Natwest cannot help. It’s awful service