NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 01/13/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (36%)

    Website (36%)

  2. Login (27%)

    Login (27%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (15%)

    Mobile App (15%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DaRealDilshan Lucifer D Uchiha (@DaRealDilshan) reported

    And tried to fraud my NatWest as well???? God will strike you down

  • Nupton79 Gettrinity (@Nupton79) reported

    @DalfUnisol @JamesDelingpole @LloydsBank Agreed on Natwest. They hate it when you try to buy crypto, block and cancel your cards, even though you pass all security tests.

  • Nor154 Nor (@Nor154) reported

    @cooda @NatWest_Help I think it’s HSBC with the problem from looking at the comments on HSBC as I’ve also made a payment from HSBC to a NatWest account

  • 7indiaa 7 (@7indiaa) reported

    Natwest has the worst customer service ever

  • ritomaidstone Rito (@ritomaidstone) reported

    @NatWest_Help hi, why am I getting a 404 error when trying to log in to my natwest business account application site?

  • Thats_hat Hats (@Thats_hat) reported

    @MartinSLewis please support those of us trying to access our NatWest child trust fund accounts. Lots of people on here affected and we’re just being ignored by @NatWest_Help and @RBS_Help. Paid into my son’s account for years and now can’t access. Can they do that?

  • daisyankers Daisy :) (@daisyankers) reported

    long shot, but has anyone had any success with natwest child trust fund? i’ve been trying to get my money for like three four weeks now and i cang register online, get cut off on the phone and have read terrible reviews i have no idea how to get it !

  • Thats_hat Hats (@Thats_hat) reported

    @NatWest_Help @RBS_Help please help! On the phone to child trust fund for over 90 minutes inept that addresses are not shared across the group. Paid into ctf for years and now can’t even speak to someone to get hold of our new acc nos. Not the usual service we get from NatWest.

  • pete_lawless Pete Lawless (@pete_lawless) reported

    @NatWest_Help please explain why you have removed the ability to contact you via messages or email from the NatWest app. The only way to contact you now is to phone. This is a serious loss of what was previously a good service.

  • flossopher peter cave (@flossopher) reported

    @NatWest_Help Is NatWest online currently meant to be working? It keeps telling me my number or password or anything else is wrong. No doubt, if I am not careful, if will lock me out.