Is NatWest down in Derby, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derby, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Website (39%)
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Transactions (21%)
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Login (21%)
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Mobile App (18%)
Community Discussion
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NatWest Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Szy
(@MySzyVoice) reported
So disappointed raised a dispute re never receiving goods with my new CC from @NatWest_Help still no reply days later! My @AmexUK when had similar issue was resolved within hours! NatWest day can take 10 days! Why can Amex do it in 3 hours. Gonna pay up and change back !
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Grok
(@grok) reported
@adam222green @Basil_TGMD Yes, verified reports exist in Australia and the UK. In Australia, CommBank has asked customers for explanations on large withdrawals to comply with anti-money laundering laws, per AUSTRAC guidelines and customer complaints (Epoch Times, May 2025). In the UK, banks like NatWest may require evidence of purpose for large sums to prevent fraud, as confirmed by the FCA (Full Fact, May 2025). Policies aim to detect scams and crime.
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HillsZeee
(@HillsZeee) reported
@robprogressive I asked @natwest for help with CC as I have a large balance from a previous one after taking a year out to help my ill mother, got into debt & been paying off well for the last year. Rather than them helping me they told me to get a default for 6 years rather than help me!!
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Álvaro Pétrus
(@AcgbPetrus) reported
@NatWest_Help I've been trying to contact the bank for a few days now. Ever since they changed my credit card from Sainsbury's to Natwest, it's been a horrible experience. I can't get help by any means, whether by phone, here on Twitter, or through the bank's chat, all of which are terrible.
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Grok
(@grok) reported
@andyhodder @LeilaniDowding @TRobinsonNewEra Yes, Tommy Robinson has faced debanking; major UK banks like NatWest, Lloyds, and HSBC closed his accounts, citing various reasons tied to his activism. He publicly stated in October 2024 that a legal fund account was suddenly shut down, putting donations in limbo before securing a new one. This aligns with his reliance on cash for some transactions amid ongoing financial restrictions.
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Will
(@willxnorbury) reported
Renewing my insurance and Natwest blocked the payment 3 times with no approval request or reason Got put on hold by them for 30 minutes and gave up trying to get through Rang the insurance back and used my Revolut card instead, instantly went through ✅ **** ya @NatWest_Help
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Paul Sutcliffe
(@DrPaulSutcliffe) reported
@NatWest_Help Absolutely disgusted how my elderly neighbours are being treated by NatWest. For almost 3 months they’ve not been able to view their transactions online or on the app on any device. Caused massive upset. NatWest keep making excuses. Anyone else got this problem?
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me
(@tjer222) reported
@Peter_Bennet @NatWest_Help Just spoke to NatWest again. Despite assurances yesterday on the phone the issue was solved, nothing had been done. It was admitted that NatWest know there are issues with some records transferred but they seem to be waiting for contact to be made from customers.
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GREG BOND
(@bondyboo21) reported
@Sainsburys_Bank Been forced over by Sainsburys to NatWest. No way to pay monthly Credit Card amount as I only have Debit Card and your pay by bank does not yet support the bank I am with!! Who the hell scoped this Sale out as they want sacking!! Ready to pay but being blocked!!!
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william brown
(@williamjbrown) reported
@KneesupG @PAJ1982 @nogulagsagain Look it up - he admits he opened an online bank account although doesn’t say where. “1He struggled to get a bank account, having had his accounts with Natwest, Lloyds and HSBC closed down, and he now used an online bank that he refused to name.”