NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 12/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWest_Help Who can help? No be at Natwest seems able to for a CTF. Your phones are NeVER answered, tickets submitted not reviewed and now your website is down. This is not good

  • NatWest_Help NatWest (@NatWest_Help) reported

    @LaSarine Would you be able to download the normal Natwest app at all and register for Online Banking as a credit card customer? - Louis

  • celinechapman26 Celine Chapman (@celinechapman26) reported

    @NatWest_Help I don’t need help I just want to say I’m sorry but the changes made to NatWest banking app is terrible…it’s just a sea of numbers…it’s made it confusing just to look at my accounts…bring back how it was yesterday…this has not improved the experience 😞

  • JoPearce_Wales Jo Pearce (@JoPearce_Wales) reported

    I was told by Natwest to call their fraud support line as some unexpected activity was happening on my account. I've been waiting on the @NatWest_Help fraud line for the past 40 minutes! Unbelievable. If there is an issue it's probably too late!

  • vicky_mrs vikster (@vicky_mrs) reported

    @NatWest_Help all day I've been trying to sort out an issue. Natwest are useless!! Been passed from pillar to post and nobody has a scooby do how to help me. Biggest load of horse manure. Going to move my money elsewhere!!!

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • Eva250178 Tisnov (@Eva250178) reported

    @NatWest_Help hi, having issues getting my new CC verified on natwest Google pay app. Been told I can't do it, primary card holder can't do it. Spoke to someone a week ago, got told 72 hours,still nothing. Can someone contact me to sort it. Being passed back and forth. Not happy.

  • IainJac60814276 Iain Jackson (@IainJac60814276) reported

    @NatWestGroup does anyone in Natwest have access to help my son find out what the heck’s going on with his CTF account?

  • BitcoinEcology EcologyHODL (@BitcoinEcology) reported

    @DominicFrisby Natwest were ok with it for a while... then they froze my cards and accounts for 5 days because of a transfer to an exchange. It was a good lesson in how banks can take away access to your money for any reason at any time...

  • ddtaylor19844 ddtaylor1984@googlemail.com (@ddtaylor19844) reported

    @NatWest_Help my son is trying to access his trust fund that was invested in shares with NatWest also savings that we added to it.. After countless hours waiting on calls, letters sent there is still no response!! Can you help or should I go to the @financialombuds