NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 02/25/2026 21:35

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (37%)

    Website (37%)

  2. Login (23%)

    Login (23%)

  3. Transactions (21%)

    Transactions (21%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • NoRupol NoRupologies (@NoRupol) reported

    @MorganBroadcast @MrsJHatchett @HalifaxBank Barclays, Nationwide, HSBC and Natwest too, just with varying degrees of security but all pretty easy to reset with access to phone (which usually has email on auto sign in and password storage on browser). Especially when 2 factor is usually through text or an app..on the phone

  • rachiepeapod Dame RachiePachiePeapod💙🏴‍☠️🥰🌈🌻🇪🇺 (@rachiepeapod) reported

    @MorganBroadcast 😢just awful-hope all sorted soon🤞Back in mists of time I had new cheque book intersected(fellow student)he managed to get +£1,500(a lot of💷in 1989!)plunging me into huge debt.Took almost a year to sort out-bank(NatWest) initially treated me abysmally😔but Met Police were fab👍

  • VoortMartijn Martijn van der Voort (@VoortMartijn) reported

    @NatWest_Help wish Natwest took customer complaints seriously. Literally don't care do you?

  • itsMcDalt0n It's McDalton (@itsMcDalt0n) reported

    @Casper88728495 I was in the bank the other day, I overheard the cashier say to a customer that they are doing away with card readers for verification for cash transfers and replacing them with facial recognition technology instead! NatWest UK.

  • DancyDays Jen | Dancy Days (@DancyDays) reported

    @Wolfs2Teen I've never had major problems with Santander, my Mum finds Natwest pretty good as well. Nationwide aren't great, Barclays are AWFUL.

  • EternityWalker Walker in Eternity 🦇🩸🌸😀 (@EternityWalker) reported

    @LeilaniDowding @AmyWatt82249635 I'm with @natwest, for now, they are terrible and it's not just cash they are disrupting. I am sick to death of having to justify online purchases via their app. As soon as I can drum up the necessary mental fortitude I'll be changing banks. Can anyone recommend a good one?

  • paulagn15289991 paul agnew (@paulagn15289991) reported

    Just went on to The Nationwide site to open up a new account, its reallly bad a Ten year old could design it better, very very poor, one of the worst I'v ever seen, Had to come out could't get anything done. Went on Natwest by mistake, their site is so much better.

  • rondoburlesca Constant Lambert (@rondoburlesca) reported

    @santanderukhelp @JimCrosthwaite This is an incredible security risk, just heard about a Santander customer that lost £5,000 because of this - and the bank is claiming that the customer must have written the PIN down somewhere. NatWest says it won't offer this service as it's too insecure. Get it turned off ASAP

  • NatWestBusiness NatWest Business (@NatWestBusiness) reported

    @LunaNotreally I am sorry about this, Mettle is a separate bank. You will need to contact them Natwest cannot help with Mettle accounts. [KB]

  • VoortMartijn Martijn van der Voort (@VoortMartijn) reported

    @NatWest_Help Well, that was another waste of time. Day late with mortgage, Natwest would be on people like a dart. Natwest making error and overcharge = 56 days to even provide response @guardianmoney