NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 01/23/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • DxdgeCrypto Dan (@DxdgeCrypto) reported

    @leebeard73 @PennyBritish @WhaleChart It's usually credit cards which are blocked from exchanges such as Binance. Which I agree with, nobody should be buying Crypto on credit... I use NatWest for Coinbase all the time and no problems using a direct bank transfer.

  • aninalos Aninalos (@aninalos) reported

    Every month I pay 02 £8 for my service. They say I owe £27 because NatWest bank stopped payment. 02 should have stopped payment as someone has plundered my account and caused this 02 should have stopped it. 02 is a disgrace for allowing this. I shall take my business elsewhere.

  • elenablore Elle (Mrs B) (@elenablore) reported

    @HalifaxBank I have to say, I’m with NatWest and their customer service phone is better. I’ve had two very odd people on the phone. Getting through to someone is painful. Shouldn’t be that way I’m planning to join you but now I’m not sure. I’ve been hung up on twice

  • MattCross__ Matt (@MattCross__) reported

    @NatWest @NatWest_Help manage my mortgage is down. one of the principles of customer service is set timescales. be good to know when back

  • hinesh_amlani Hinesh Amlani (@hinesh_amlani) reported

    Have you ever tried to access your own money in NatWest? I believed in local banking but I'll be moving out soon

  • rimilia_jamiec jamie cunningham (@rimilia_jamiec) reported

    @EE Upgrade - definite problems with your app and 3d secure with NatWest I tried it several times

  • debbiecleg Debbie Cleghorn (@debbiecleg) reported

    @NatWest_Help well Natwest! What a total and utter disappoint you are. After 47 years as what I thought would be a valued customer you decided to block my card without notice and then when I ring up about my card I’m told as I’m secondary you will only speak with my husband! 🤬

  • TimKearsley Tim Kearsley (@TimKearsley) reported

    @ChrisPage90 It does seem barmy Chris that in 2023 customer service *anywhere* can still be so bad, let alone at a large organisation such as Natwest. I bank with them so I hope I don't have need to get in touch!

  • talktoannabelle Annabelle Williams (@talktoannabelle) reported

    Registered for online banking with Natwest but there's literally nowhere to make credit card payments Downloaded the app but login pages don't accept punctuation in the password so have been locked out of the account @NatWest_Help

  • Ian_Fraser Ian Fraser (@Ian_Fraser) reported

    @jameshurley Ah yes. That was a good piece by you and @harrynwilson. Interesting to note that, despite the evidence, RBS/NatWest “categorically denies” doctoring business customer’s files to skew swaps review outcomes to deny the customers compensation (or to diminish payouts).