NatWest

Is NatWest down in Derby, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Derby, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Derby, England 12/12/2025 09:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Website (29%)

    Website (29%)

  3. Login (21%)

    Login (21%)

  4. Mobile App (14%)

    Mobile App (14%)

Community Discussion

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NatWest Issues Reports Near Derby, England

Latest outage, problems and issue reports in Derby and nearby locations:

  • discodazeo David (@discodazeo) reported from Beeston, England

    @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • CRYPTO_hitman XRPC (@CRYPTO_hitman) reported

    @CryptoSeq @coinbase What bank do you use? Natwest are garbage for blocking crypto deposits

  • Darrenm551 A better world is coming- One led by women (@Darrenm551) reported

    @MetroBank_Help Question Natwest is shutting down its well used branch in Birstall, Leicestershire. Leaving many people without a bank including elderly. Can you open a branch for the community please

  • NHNTweets Nigel Hobden (@NHNTweets) reported

    @NatWest_Help When will you give us the feature for payments in notifications as most other banks support this except NatWest & you already show us payments out notifications so you have the system in place.

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @NatWest_Help why can't I choose HSBC to make a Payit payment to my Natwest account when they are part of the Payit banks according to your own website?

  • PropertyCohort PropertyCohort (@PropertyCohort) reported

    Effective from today (31st January), NatWest has announced it will make further rate reductions on new and existing customer products. New business purchases will see rates lowered by up to 15bps and selected 2 and 5 year deals lowered by 12bps. Remortgages will go down by 24bps.

  • ibzsmo3k 👨🏿‍🦯 (@ibzsmo3k) reported

    I get NatWest card. You can deposit **** in it without it taking 40 minutes pathetic

  • RichardCharman1 Richard Charman (@RichardCharman1) reported

    This afternoon was a classic example. I used my MasterCard (NatWest debit) in a French pet-shop in Revel. I used the contactless approach. It did not work. I then used my MasterCard (NatWest debit) in a French supermarket Intermarche - used chip and pin in Revel. No problem.

  • Welly1906 Topic Thunder (@Welly1906) reported

    @NatWest_Help Why is NatWest still terrible at customer service or even the basics still in 2023. Wife gets a message via her online banking that he account has been restricted. Contacts Nat West yet they can’t tell her why though can see it is and has been cut of X3 times 😡

  • smepathfinder Banking Reform. (@smepathfinder) reported

    What do Lloyds and NatWest customers have in common? Apathy! Close your accounts now. They are closing branches so they do not care about the personal touch? Service levels are dire and complaints and fines are as well. Customers and Shareholders should not pay fines for Director

  • RobinWebdell Robin Webdell (@RobinWebdell) reported

    @NatWestGroup nightmare using NatWest to set up a Standing Order to pay a Credit Card. App won't let you do it & no clear directions online or help from assistant. #Frustrated #KnowAnyBetterBanks?