Is NatWest down in Derby, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Derby, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (29%)
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Website (29%)
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Mobile App (24%)
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Login (18%)
Community Discussion
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NatWest Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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Victor Dickinson
(@VDickinson4) reported
@purgstallheath @NatWest But yoy're not a "normal customer", Fr, you're a "high customer".
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Vince
(@VModifiedMind) reported
@dseselectric @NatWestBusiness Meanwhile Natwest it seems need more than a business working day to call me back with an enquiry that could make them tens of thousands over a few years. Not sure why banks take so long to even phone you.
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A S
(@As23155486A) reported
@NatWest_Help Thanks! There’s a different form/different questions asked depending on if I go for “new to NatWest” or “used to be a customer”. The latter is a lot more in depth that I’m not comfortable with. Can I go with new customer flow?
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Martin Palmer
(@_martinpalmer_) reported
@squeezyjohn Don’t bother with a NatWest. We needed change for a car-boot we were doing. Big queue, with only one out of the three counters open. But two other staff members standing around twiddling their thumbs, waiting to “help” people. Want to help? Get behind a f*cking counter!
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Revd Jo Winn-Smith
(@jowinnsmith) reported
@purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!
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C T Johnson
(@grauniaddict) reported
@purgstallheath @NatWest Sadly the same fatuous excuse is heard on almost every consumer-facing phone line you call. Banks etc are shifting huge time costs onto their customers. There ought to be a legal requirement for a minimum standard of service.
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Deene
(@Deene20919373) reported
Is NatWest the worst bank in the uk? Stand for ages to get served only one staff on used to have eight windows to serve but at best only ever two staff on. Yet they say they are customer focused. Joke !!
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Paul Ransome
(@Rans1984) reported
@dseselectric @NatWestBusiness Did you try going through Mettle website instead of Natwest? Took me about 5mins to fill out the online form and through app.
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MrsMrs
(@P_M_H2016) reported
@Weezus07 I used to work in a call centre for Natwest & when the customer told me which branch they were at, I knew the sort codes off by heart. SE London & Croydon Areas that’s a lot of sort codes!
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Father Oliver Coss
(@purgstallheath) reported
: Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?