NatWest

Is NatWest down in Canterbury, Kent, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Canterbury, Kent, England 05/15/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (32%)

    Login (32%)

  2. Transactions (30%)

    Transactions (30%)

  3. Mobile App (20%)

    Mobile App (20%)

  4. Website (9%)

    Website (9%)

  5. Withdrawals (5%)

    Withdrawals (5%)

  6. Transfer (5%)

    Transfer (5%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • IamSarahJayJay SarahJay (@IamSarahJayJay) reported from Canterbury, England

    I'm also waiting on but me a coffee money to clear but it doesn't go through til Weds. Then has to go from Payoneer to Natwest so you are looking at at least next Saturday.. Its so damn slow..

  • alexpearsonUK Alexandra Pearson (@alexpearsonUK) reported from Chartham, England

    Big shout to @natwest rewards and @TheAA_UK today. BOTH cars broken and their combination for customers has been brilliant. Much better customer service than when #greenflag were the option

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • prinxepretty 🦇cardinal coping🦇 (@prinxepretty) reported

    @NatWest_Help trying to switch my account over to you but it won't accept my bank statement because my title is Mx, which is not a selectable option with NatWest, so apparently my name doesn't match up. any help?

  • marieolding75 marieolding (@marieolding75) reported

    @The_JamesJordan I doubt it just called NatWest the advisor still working from home and they are closing all local branches!!! @NatWest_Help it’s a disgrace

  • kerryann_cw 🇬🇧Kerryann 🇬🇧🌻 (@kerryann_cw) reported

    @The_JamesJordan Definitely not @NatWest_Help , I had to take all documents down and the advisor refused them because my child’s school letter said to Branch Manager! Instead of “To NatWest” gave up in the end as the advisor was so rude and judgemental.

  • KarenSticher Karen Sticher (@KarenSticher) reported

    @NatWest_Help He's asked too, but their response takes longer and it should be a simple question - If NatWest Help can't understand their advice, how is a customer supposed to understand it?

  • SallyAungier SallyA (@SallyAungier) reported

    @NatWest_Help @NatWest He has spent months going into your @NatWest_Help Horsham branch. They have not been helpful or empathetic at all. Face to face hasn’t worked. I will forward your replies to him and respond tomorrow. Character limit is no problem just the limitations your Horsham branch has!

  • notsosexintheci NotSoSexintheCity (@notsosexintheci) reported

    One of my bank cards declines for *ALL* online purchases, and has done for months. Natwest can’t/won’t fix the issue and has so far blamed: • GoDaddy • Argos • BT • Asda • Tesco • Me • Santander

  • RaistlinGP Raistlin/G*P (@RaistlinGP) reported

    @NatWest_Help If you have any ideas, though, it would be great. From Wise, she initiates a payment, selects to authorise it through the NatWest app. The NatWest app asks which account she wants to pay from (there’s only one account anyway)… and then she gets a “technical error”. No detail.

  • notsosexintheci NotSoSexintheCity (@notsosexintheci) reported

    @lil_fairy_doll Natwest are useless for customer service, which is ironic as the customers technically bailed them out.

  • ipb iain (@ipb) reported

    The Passport Office have sent me a cheque for £5, Natwest app cheque processing is ******* awful and fails and Monzo you have to mail it (cba). Am I supposed to queue in an actual bank, or god forbid, a hellhole post office to pay in a fiver? Digital first, cheques must die.

  • chrisdugdale Chris Dugdale (@chrisdugdale) reported

    I feel like the level of incompetence that I have experienced recently with Natwest Bank has set a new record. Wow. I am utterly disappointed with your severe lack of customer service and basic decency.@NatWestBusiness @NatWest_Help