NatWest

Is NatWest down in Canterbury, Kent, England?

Problems detected

Users are reporting problems related to: login, mobile app and transactions.

National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Canterbury, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Canterbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Canterbury, Kent, England 06/06/2025 04:45

June 06: Problems at NatWest

NatWest is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Login (43%)

    Login (43%)

  2. Mobile App (24%)

    Mobile App (24%)

  3. Transactions (16%)

    Transactions (16%)

  4. Website (12%)

    Website (12%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Canterbury, England

Latest outage, problems and issue reports in Canterbury and nearby locations:

  • IamSarahJayJay SarahJay (@IamSarahJayJay) reported from Canterbury, England

    I'm also waiting on but me a coffee money to clear but it doesn't go through til Weds. Then has to go from Payoneer to Natwest so you are looking at at least next Saturday.. Its so damn slow..

  • alexpearsonUK Alexandra Pearson (@alexpearsonUK) reported from Chartham, England

    Big shout to @natwest rewards and @TheAA_UK today. BOTH cars broken and their combination for customers has been brilliant. Much better customer service than when #greenflag were the option

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • badgerous111 Digby Badgerous (@badgerous111) reported

    @NatWestBusiness @NatWest_Int @NatWestGroup trying to steal £36k, trying to make out the customer was in the wrong. If he didn't threaten to block your branch with concrete blocks, you would have succeeded. Shame on you. This is a huge red flag. Avoid natwest.

  • Natashacocozza_ Natasha (@Natashacocozza_) reported

    @o_ilir @jdrwilcox I’m getting that number from graduate schemes that are advertised in my area (Manchester) I.e civil service, RBS/NatWest, Ford, various Tech companies - all dependent on the nature of the role of course. But doctors are highly skilled and intelligent people

  • bedlamswife Seagull🤯 (@bedlamswife) reported

    @NatWest_Help 2nd day running (I reported this yesterday) that 0 of 6 NatWest cashpoints are working at King’s Cross Station. There are no others. This is a major terminal - it really isn’t good enough. ESPECIALLY when most local banks/cashpoints are closing

  • CarrollsClobber Carrolls Clobber (@CarrollsClobber) reported

    I've been putting off trying to track down my pension details from previous employers for ages. Turns out with about 30 minutes work and a few phone calls to the the companies that hold the policies, I've managed to move 3 to my Natwest Investment Fund, over £20k worth.

  • GigerPunk GigerPunk (@GigerPunk) reported

    @Nelle_Macbeth If it's any consolation I had similar trying to switch to paperless with natwest, can only be done by logging into website, not via the app. But I'd have to reset my pw to get onto the website :/

  • TheJimFennell James (@TheJimFennell) reported

    @RBS_Help as a member of the public and ex employee I'm shocked an appalled by the customer service I've received. 5 day SLA that is now on its 17th day without a response..apart from a system driven text....I have names (at RBS natwest) ill keep private for now.

  • butchart_graham Graham Butchart (@butchart_graham) reported

    How ******** does NatWest think in’s a good idea to set up a rooster account for kids. You save money for your kids they then takes back £1.99 a month in fees and give **** all interest.Brainless company.deserves to go bust

  • witchinana W. Nana GreenBlob (@witchinana) reported

    @audibleuk Same as last time. I was told that it’s due to problems with NatWest cards Audible can’t process the payments

  • naysoft James Naylor (@naysoft) reported

    @NatWest_Help Currently on hold to customer complaints phone line - 55 minutes and counting - come on Natwest this is not good customer service. No point closing local branches whilst leaving telephone services under resourced....

  • iAmKudaMaynard Maynard Manyowa (@iAmKudaMaynard) reported

    @missThabang Its the same trick they use with banking as well. They create a similar page. Send you a text saying your money is gone. You are asked to protect your account. You login on the spoof page - you are done. Halifax used to that same issue. Natwest fixed it by an external pad.