NatWest status: access issues and outage reports

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burntwood, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

• 
  AJKearney (@aquaticsmum64) reported 21 minutes ago from Aldridge, England

  Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

• 
  Mrs Spoon (@ChadwickCheri) reported 39 minutes ago from Swindon, England

  @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim (@timw19771) reported 11 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

• 
  kati roll eater. cricket watcher. (@katirollcricket) reported 16 minutes ago

  Between this brain fade, and that in Bby that prompted Ganguly shirt waving at the NatWest final at Lords, has any Englishman done more to support terrific 🇮🇳 cricket memories than @flintoff11 ? 🇮🇳 🏴󠁧󠁢󠁥󠁮󠁧󠁿

• 
  Simon (@8CW) reported 16 minutes ago from Great Bricett, England

  @NatWest_Help for 18 months we had a QR code for payments attached to our NatWest Business Account + on lots of our printed media. We are a volunteer run Town Carnival. This week QR code became invalid. Cue runaround from Cora + PayIT not wanting to help pushing to other!

• 
  Anthony Williams (@bullsboy) reported 19 minutes ago

  @StephenMulhern You could come and see the duck outside the job centre in Heanor, or I could take you down the road to Ilkeston where the top rated thing on Trip Advisor is a hole in the wall next to NatWest

• 
  BruceUnfiltered (@BruceUnfiltered) reported 21 minutes ago

  Cash machines and bank branches have been disappearing across Britain, even though many basic card and PIN problems still require an ATM or in-person banking service. UK regulators and LINK data show a sharp reduction in free-to-use ATMs and ongoing branch closures, while millions of people still rely on cash access. The debate over access to cash, digital banking, NatWest, HSBC, Lloyds and bank branch closures raises serious questions about who modern banking is actually designed for.

• 
  PeteD (@PeteDtx) reported 21 minutes ago

  @NatWest_Help iPad Natwest app failing. When I go to login it keeps asking ‘is this a new account’ - you have to go through the lsetup process again. It works then until logout. And when you try to log back in, you have to keep resetting it all up again. Please advise URGENTLY

• 
  based.info (@Based_dot_Info) reported 22 minutes ago

  UK Mortgage Rates Surge as Middle East Conflict Sparks Inflation Fears UK mortgage rates have reversed weeks of decline as lenders respond to escalating conflict in the Middle East, with HSBC, Nationwide, Virgin Money, NatWest and Coventry Building Society announcing increases of up to 0.25% across fixed-rate products. The repricing marks an abrupt shift in a market that had been steadily improving since late 2025. According to Mortgage Solutions, the average two-year fixed rate residential mortgage has climbed from 4.32% to 4.82% as of 4 March, while the five-year fix rose from 4.94% to 4.96%. The catalyst: soaring oil and gas prices following US and Israeli strikes on Iran that sent energy markets into turmoil. The two-year swap rate rose from 3.33% on 27 February to 3.65% by 6 March, while the five-year swap rate climbed from 3.5% to 3.8%, according to Moneyfacts. Swap rates — the benchmarks lenders use to price fixed mortgages — move in tandem with market expectations for Bank of England policy. In late February, traders had fully priced in two Bank of England rate cuts by the end of 2026, but by 3 March, the chance of two rate cuts had been completely wiped out, according to the HomeOwners Alliance. The shift reflects a brutal recalculation of inflation risk. Since the first US strikes on Iran on Saturday, energy prices have soared, with the oil price increasing to 84$/barrel (Brent Crude) and UK gas prices to 139p/therm (up 15% and 78% respectively since the weekend), NIESR reported. Iran has disrupted shipping through the Strait of Hormuz — a narrow waterway through which a fifth of all global oil flows, according to Al Jazeera. The UK remains heavily dependent on gas for heating and electricity generation. For UK households, wholesale gas prices matter because they are a key driver of domestic energy bills, meaning a prolonged spike could push up costs in the months ahead. UK inflation stood at 3.4% in December 2025, already above the Bank of England's 2% target.

• 
  Mick Holds the Line (@Mickandhismusic) reported 23 minutes ago

  @NatWest_Help Head Office need to investigate this flawed Access Issue and fire the lunatic who was responsible for it . Other banks don’t have this issue. This time wasting by NW is the worst call experience I have ever had. 0/10 NatWest- DO BETTER, RESPECT YOUR CUSTOMERS

• 
  Dilip16 (@Dilip162) reported 24 minutes ago

  @suzuki2wheelers I requested for doorstep test drive of Access ABS model online through Natwest Suzuki Chennai.I received email confirmation on March 11 vide reference number SUZ-6608951144. As the dealer didn't contact I called your helpline no.18001217966 on 12/3 & informed 1/n

• 
  Peter Bone (@Bone1Peter) reported 25 minutes ago

  @robprogressive I had the same problem at my bank last week I will be moving all my accounts in the new year.. the NatWest where used to be a good bank but no more