NatWest

Is NatWest down in Burntwood, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burntwood, Staffordshire, England 10/25/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Login (27%)

    Login (27%)

  3. Transactions (13%)

    Transactions (13%)

  4. Website (13%)

    Website (13%)

  5. Withdrawals (7%)

    Withdrawals (7%)

Community Discussion

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NatWest Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

  • ChadwickCheri Mrs Spoon (@ChadwickCheri) reported from Swindon, England

    @TeresaTinsel @LloydsBank It’s really annoying when things like this happen. I often find it’s a branch problem. I had an issue with Natwest. One branch couldn’t do something for me, yet another could. So infuriating.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • HedyFletcher Hedy Fletcher 🇺🇦🌹🙏💃🕊🌈 (@HedyFletcher) reported

    @purgstallheath @NatWest Everytime and every company and service :(((. The honest recording should be “We are not employing enough people so that we can make bigger profits’”

  • _martinpalmer_ Martin Palmer (@_martinpalmer_) reported

    @squeezyjohn Don’t bother with a NatWest. We needed change for a car-boot we were doing. Big queue, with only one out of the three counters open. But two other staff members standing around twiddling their thumbs, waiting to “help” people. Want to help? Get behind a f*cking counter!

  • jowinnsmith Revd Jo Winn-Smith (@jowinnsmith) reported

    @purgstallheath @NatWest Sounds a bit like the reverse of the tube when it says it's running a 'good service', which actually means they're running the service they're supposed to run!

  • purgstallheath Father Oliver Coss (@purgstallheath) reported

    : Dear @natwest, every time I call you there's "high customer demand". Might I suggest this is, in fact, 'normal customer demand', and that you could make better use of the English language?

  • JudyRil20132825 Judy Riley (@JudyRil20132825) reported

    @purgstallheath @NatWest And therefore reopen your branches! Customers want face to face service!

  • GrahamBrack Graham Brack (@GrahamBrack) reported

    @purgstallheath @NatWest If there is high customer demand to a customer service number doesn’t that say something about the customer service?

  • steven_speakman Steven Speakman (@steven_speakman) reported

    @NatWest_Help been on hold now to the collective investment fund for an hour and still waiting! The website was terrible and now the phone line! Im glad I’m not a NatWest customer if this is the way they treat you WOW

  • ShortlandsPR Elaine Storey (@ShortlandsPR) reported

    @NatWest_Help Please stop texting me. 5 texts in as many minutes. I do not have a NatWest account and this problem has been going on for 4 years!! Please dm.

  • salamisa Siju (@salamisa) reported

    @marxculture Then a couple of months later, they told me the account will be closed. No reason given. I switched over to NatWest, and I've banked with them for 14 years now without issue. HSBC is broken to the core, and I won't touch them with a 10 ft pole.

  • Thunder44898510 Dave Thunderbolt 🇺🇦 (@Thunder44898510) reported

    @Deene20919373 @Luisa47132714 Banks in general have ditched customer service. But I agree on NatWest.