NatWest

Is NatWest down in Burntwood, Staffordshire, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Burntwood, Staffordshire, England 03/14/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (32%)

    Website (32%)

  2. Login (25%)

    Login (25%)

  3. Transactions (23%)

    Transactions (23%)

  4. Mobile App (16%)

    Mobile App (16%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • aquaticsmum64 AJKearney (@aquaticsmum64) reported from Aldridge, England

    Really disappointing that @NatWest_Help use a web chat service for nok to report a bereavement. Totally impersonal at such a difficult time. So glad I don’t actually bank with you 🥲 #NatWest #Bereavement

  • hardhouse6 JesusJM (@hardhouse6) reported from Birmingham, England

    I will talk about failings by institutions like @Natwest not issuing him any investigation. He’s a vulnerable adult there must be a duty of care or support

  • ellrbrown Elliott Brown (@ellrbrown) reported from Birmingham, England

    Just remembered seeing that NatWest at St Philips Place and Temple Row is now closed down. Halifax on Colmore Row might be going too.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help @DavidRo82428449 How long is soon? Its not a standard measure of time. We need to move away from standard banking and adopt the blockchain, no transactions can be processed without the users authorisation. It seems natwest can take money and call it an issue with no time scale of resolution.

  • thatnorthener that northerner (@thatnorthener) reported

    @NatWest_Help @natwest out of interest, do you regularly treat your premier account holders with appalling levels of customer service? Must be just me then.

  • Brahmaselder Tes Amis 🇪🇺 (@Brahmaselder) reported

    @BloombergUK NatWest have taken transactions twice and called it an error off countless amounts of people still not fixed. To me this is fraud, this is a crime, they have taken money that is not theirs. Disgusting excuse for a bank hoping the big CEOs are taken for every penny they have.

  • HRussellLancs Harriet Russell (@HRussellLancs) reported

    What the frig is going down at @NatWest_Help? Double payments taken from my account, still no refunds two days later, three phone calls, two terminated mid call just as they went to ‘process a credit’. Sort it out NatWest, absolutely shocking service, I’ve got kids to feed.

  • kpearny Karen 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿💙💛 (@kpearny) reported

    @Aid_RAF99 @VirginMoney That’s crap service on phone but good to freeze card if they think diff activity per usual has taken place. NatWest did to me but sent a text asking to confirm I wanted to pay for the large transaction as not my normal and then they allowed transaction to be re done.🤞you sort.

  • StewartWood Stewart Wood (@StewartWood) reported

    Howard Davies (Chair of NatWest) making a compelling case on @BBCr4today for Govt help on the #CostOfLivingCrisis to come through large benefit boosts rather than tax cuts - far better targeted on those with low income & no savings. More efficient, more just. Hard to disagree.

  • SkyeCoow 🏳️‍⚧️ 🇺🇦 Skye Cow ⛧ (@SkyeCoow) reported

    Wow NatWest actually has an ongoing issue with some payments showing twice and it's effected me. Nearly fainted when my account was in overdraft

  • FergieFerguson Fergs (@FergieFerguson) reported

    Adore how NatWest tries to block my £13.75 offy purchase but willingly accepted my £295 dinner expense x

  • kirsten03519311 kirsten (@kirsten03519311) reported

    @DrHoenderkamp @HSBC_UK NATWest exactly the same. Absolutely disgraceful customer service

  • AdamRenwick6 Adam Renwick (@AdamRenwick6) reported

    @NatWest_Help Your support page states visa debit cards are affected however I have a mastercard debit from NatWest and that has duplicate transaction on.