NatWest

Is NatWest down in Bonnyrigg, Midlothian, Scotland?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Bonnyrigg, Scotland

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bonnyrigg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Bonnyrigg, Midlothian, Scotland 12/02/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (25%)

    Website (25%)

  3. Mobile App (25%)

    Mobile App (25%)

  4. Login (17%)

    Login (17%)

Live Outage Map Near Bonnyrigg, Midlothian, Scotland

The most recent NatWest outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Transactions
United KingdomEdinburgh Website
United KingdomBonnyrigg Mobile App
United KingdomEdinburgh Transactions
United KingdomEdinburgh Mobile App
United KingdomEdinburgh Mobile App

Community Discussion

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NatWest Issues Reports Near Bonnyrigg, Scotland

Latest outage, problems and issue reports in Bonnyrigg and nearby locations:

  • jakeov D2DECAY (@jakeov) reported from Edinburgh, Scotland

    @ScottDykes16 NatWest is awful. I'm happy with the good old Bank of Scotland

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • TobiasonPool Tobiason Pool (@TobiasonPool) reported

    @NatWest_Help So lloyds are open 9am till 1pm, nationwide are, barclays are, just natwest are closed. Time to vote with my feet you are doing nothing for customer loyalty, total joke.

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Help NatWest ‘Customer Service’ online form: ‘error messages’; Twitter: in private message ‘sorry nothing I can do’; Customer service telephone: For 2 weeks ‘it’s with the investigations team’. ‘Customer experience’: it will be paid back to the payer - it hasn’t been 4 2.5 wks.

  • SSashaHb sachmbh 🇵🇸 (@SSashaHb) reported

    @NatWest_Int Do not ever, ever, ever trust NatWest ‘bank’ for any international transaction; and never ever expect more from their ‘customer service’ than generic statements to bat you off. #NatWestTHIEVES

  • 3smya_ mya (@3smya_) reported

    big 2022 and natwest still can’t have a functioning website

  • ThisisPipWhite Pip White (@ThisisPipWhite) reported from Tarporley, England

    Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?

  • ddtaylor19844 ddtaylor1984@googlemail.com (@ddtaylor19844) reported

    @NatWest_Help absolutely abhorrent service from NatWest!! Happy taking children's investments but not so quick at paying them what they are owed not an isolated case either @financialombuds

  • revkevwrites Kevin Scully (@revkevwrites) reported

    @NatWestBusiness Dear NatWest, I regret having to be cross with your staff, but if the service you provided was not so abysmal, I would not have to do so. Complaint lodged. Again. Same issue.

  • nickhocking Nick Hocking (@nickhocking) reported

    @NatWest_Help on hold again trying to get through to get info about my daughter’s CTF… 2hours on hold this time until the line went dead. Disgusting levels of customer service from NatWest.

  • dave_stirling David Stirling (@dave_stirling) reported

    @NatWest_Help good morning, I’m trying to report that my credit card account details seem to have disappeared from my NatWest banking app. Having been on hold now for half an hour, can you tell me if you’re having a problem or do I wait for the call to be picked up?