NatWest status: access issues and outage reports

Problems in the last 24 hours in Bedford, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Bedford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Bedford, England

Latest outage, problems and issue reports in Bedford and nearby locations:

• 
  Holly O (@ohhollygosh) reported 15 minutes ago from Biggleswade, England

  @RedLetterDaysUK Hi, I just exchanged some Natwest rewards into vouchers and purchased an experience using some of the vouchers. I have £120 worth of vouchers & have redeemed one experience to the value of £75. However the website is saying I’ve redeemed them all?

• 
  NachV (@nachvid) reported 16 minutes ago from Rushden, England

  @NatWest_Help are there any issues today with receiving faster payments ? I sent an FP this morning from @Barclays earlier today and it hasn’t been credited to my NatWest account

• 
  NachV (@nachvid) reported 24 minutes ago from Rushden, England

  @Barclays is there any issue with your faster payment services ? I have done a transfer which hasn’t yet reached my NatWest UK account - it’s usually immediate or as good as. I did this payment earlier this morning. TIA

• 
  NachV (@nachvid) reported 46 minutes ago from Rushden, England

  @BarclaysUKHelp @NatWest_Help I made payment at 11:43 and it’s still not reached my NatWest account - can someone please assist me as it’s a large sum of money & this delay shouldn’t be occurring if the FPS is working fine

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Banilla (@brd_smth) reported 5 minutes ago

  @0ldEnglishman @iforgotthefall Literally nowhere does that say anything about student loans. No matter how much you wanna grok something, you can’t access a student loan unless you’re British or settled. If NatWest wanna loan a Bulgarian £10k than that’s on them. Not the tax payer.

• 
  Rich (@rich_rdctd) reported 6 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  ACF Equity Research (@ACFER01) reported 6 minutes ago

  RBS - the bad news never stops for this entity. Whilst an old story coming to a conclusion it is reminds us for just what an awful business RBS became, surely it is time for NatWest to vaporise this brand and its culture (for the benefit of shareholders as well as just because)? See more below @stockmark_it

• 
  Apurv Nagpal (@apurvnagpal) reported 6 minutes ago

  @NatWest_Help Hello NatWest For the Nth time - If you see what you think are fraudulent transactions on a customer's credit card - at best put a temp block, which the customer can solve via the app or via SMS / Whatsapp This is crucial, esp when the customer is abroad or busy with their life and doesn't want to spend 20 minutes on a call with customer service Why do you insist on this outdated 'call us' philosophy - without care to what your consumer is doing or wants ? How can you even just block, based on an algorithm, without providing a digital confirmation option (Email / phone / app) ? This is literally the tenth or fifteenth time this has happened in the last few years. Please can you fix this ?

• 
  Nde Ehugbo (@CaptEnai) reported 7 minutes ago

  @Big_Mck I used to once use my NatWest, Lloyds card in Nigeria ATM. No issue. Problem started with Buhari

• 
  Di Beirne (@ScattyCat) reported 12 minutes ago

  @NatWest_Help Hi Mikyla - thanks, I'm still having the same problem I'm afraid. I've just tried again now to make a payment to HMRC through their app but unfortunately, after their app transfers me to the NatWest app to approve the payment, I log in, then just get a blank screen. The ... cont.

• 
  gary bond (@gaybo83) reported 13 minutes ago

  @PeteCityPrice @NatWest_Help Errors with the website and app seems to common practice with Natwest now sadly

• 
  Mahesh Chauhan (@chauham) reported 15 minutes ago

  We are stuck in Dubai, and have Natwest Platinum travel insurance through Allianz. Just tried to contact the UAE branch of Allianz and they have said our policy is not valid here, and to call UK support number. What kind of Travel insurance are you offering?

• 
  Njeri Thorne (@NjeriBt) reported 19 minutes ago

  Sure I'd pay a million dollars to listen to Chinua Achebe in person...but s a NatWest customer, I'd rather speak to a bland and boring but well spoken Caroline Mutoko than have Chinua Achebe on the other end of the line discussing my overdraft limit.

• 
  UrbanKoala666 (@JamieCurzon1) reported 19 minutes ago

  @NatWestBusiness @NatWest_Help Dear Natwest, I would like to take this opportunity to say that your in-branch service for business customers is diabolical. Some of us cannot afford to wait for an hour to be served cash. Why can't there be a business queue and a personal queue?!