NatWest status: access issues and outage reports

Problems in the last 24 hours in Ashby de la Zouch, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ashby de la Zouch, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Ashby de la Zouch, England

Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:

• 
  David (@discodazeo) reported 18 minutes ago from Beeston, England

  @cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jim Waltzon (@wa1tz3r1) reported 5 minutes ago

  @Apple how can I tell my cards apart in Apple Pay? I have 4 @NatWest cards, all frustratingly identical. Learning the numbers is not an option, as at leat one card number will change every six months! Help me please!? There must be a better way!

• 
  Linda Pennock🙂 (@LindaPennock1) reported 5 minutes ago

  @bsd_junkie @DamianLow3 She stepped down after admitting she was the source who discussed Farage’s relationship with Coutts with a BBC journalist. NatWest said the disclosure of confidential customer information was unacceptable.

• 
  Dianne cox (@dianneport) reported 7 minutes ago

  @NatWest_Help @christobinsings Bring help back please 🙏 dreadfill we cant direct messeage as natwest now as golden tick preventing us from contacting you

• 
  Lucy Dorrington (@TheParentGame) reported 7 minutes ago

  @santanderuk @TSB Why have you blocked access to online banking unless various ID demands and proof of earnings are met? You say it's the law, but I bank with Barclays and NatWest and haven't had to do this? I don't see how it's only necessary for you?

• 
  🤔J🤷 (@jameseonline) reported 7 minutes ago

  Hi .@NatWest_Help are you having issues with push notifications today?, I'm transacting on NatWest & RBS accounts and not getting anything despite having things turned on, thankfully money is where it should be but yea

• 
  Chris Owen (@cwo1983) reported 20 minutes ago

  @tescomobile Upgraded in Feb 2026 with ZERO issues + NatWest Direct Debits paid monthly since July 2023. Yet @TescoMobile blames ME after their IT corrupted my file back to an old Lloyds record?! Blaming customers for internal database rollbacks violates UK GDPR Art 5(1)(d). Embarrassing.

• 
  Alison (@norallie) reported 22 minutes ago

  @Nora11447402 @bmstewart2004 I hope it ends up a quick and painless experience. My bank was NatWest btw. Very good service from them and they understood my issue straight away. They even backdated it to my cancellation date when the first unauthorized debit resulted in my receiving the product.

• 
  TRAXXAS58 (@TRAXXAS58) reported 22 minutes ago

  How tf can #Natwest reject my driving licence for being too blurry when their website automatically takes the picture for you once the card is in focus & in the correct position. Just waited an hour to be verified to be told no because they chose to apparently take a blurry pic.

• 
  Magic hat 🎩 (@themagic_tophat) reported 29 minutes ago

  𝗪𝗵𝗲𝗿𝗲 𝗶𝘀 𝘁𝗵𝗲 𝗠𝗮𝗻 𝗖𝗶𝘁𝘆 𝟭𝟭𝟱 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻? I know a certain commentator on the case (who claims insider knowledge) asserts there’s been no decision as of 2 weeks ago. But I very much doubt an initial decision is still pending - I believe it’s been issued to parties. There’s no reason why we would hear if it had. Initial decisions have never been published or leaked prior to the Final Award before. Why do I think it’s been issued? Because it’s been more than 19 months since the hearing concluded. A delay as long as 19 months for an initial decision on liability would put the integrity of the decision at risk and would raise questions over the arbitrators’ intentions (did they delay on purpose to damage it). I just can’t see them having done that. For context, NatWest Markets plc v Bilta (UK) Ltd [2021] was ordered a retrial when its decision was still waiting after 19 months at the High Court. The Master of Rolls at the Court of Appeal absolutely blasted the delay. He said decisions like these should need a good reason to take over 3 months in the courts and if they do, they get closely monitored. For it to take this long in private arbitration when there’s a requirement in the rules for a decision as soon as practicable… and the arbitrators have been working on other cases… totally inexcusable if it weren’t already out. Career enders for the arbitrators. A hearing on sanctions and final award should be quick too. So no excuses. Only 3 possibilities I see: 1) Initial decision was already issued to parties and a Final Award is coming imminently. Before the season starts. 2) They have the Final Award already but they’re waiting for the end of the World Cup before publishing it (they shouldn’t do this and it could even open themselves up to damages if this were the case) 3) City launched an appeal after the decision on liability was issued but before the hearing on sanctions, thereby delaying a Final Award Number 3) would be novel (i.e., never done before) but the rules do not explicitly prohibit it. I’ve hypothesised it as a possibility for a while. If so, we might not hear anything until 2027. The longer it goes without a Final Award, the more likely I believe that’s what’s happened.

• 
  IKR~ÓluKayòde (@ray_kay9) reported 37 minutes ago

  @Omojuwa My wife with a Natwest customer and called him by name, a Brit said pls refer to me with respect,not by name! First he's old enough to be her father, he's not just a random customer and for the fact my Mrs is an Nigerian, he knows there's lot of respect from where we came from!