Is NatWest down in Ashby de la Zouch, Leicestershire, England?
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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours in Ashby de la Zouch, England
The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ashby de la Zouch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by NatWest users through our website.
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Transactions (26%)
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Website (26%)
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Mobile App (26%)
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Login (21%)
Community Discussion
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NatWest Issues Reports Near Ashby de la Zouch, England
Latest outage, problems and issue reports in Ashby de la Zouch and nearby locations:
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David
(@discodazeo) reported
from
Beeston, England
@cathaypacific Been trying for 5 days to pay #cathaypacific with NatWest #mastercard for flights to Australia. A friend has also tried for me with a Tesco MasterCard. Not accepting payment. Clearly an issue with cp. Please help! I want to pay you £3600!!!
NatWest Issues Reports
Latest outage, problems and issue reports in social media:
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🏴 S Mason
(@Wogan_Jones) reported
@NatWest_Help My elderly mother has always been with #Natwest but she is constantly frauded/scammed. NW's only answer is to cancel & reissue cards. I've spent hours dealing with her problems,it never gets better despite the restrictions on her card. I'm moving her account.
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NatWest
(@NatWest_Help) reported
@nick_taylor2 Hey Nick! I hope your well, I know this must be frustrating as you would want this set up asap! Let me take some info from you in order to look into this further or at least point you in the right direction - Are you already a Natwest customer? - Nicola (1/2)
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char
(@goodkingjon) reported
NatWest’s bizarre changes to their mortgage portal continue to baffle me. Why can’t I just log in like I did before? I have no idea how to get in to it every time I try to now.
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Heisenberg's Dog
(@GregPaulHayes) reported
@AndrewDowson @peggy_stu @JimRoyleJnr Natwest: I once forgot to date an employees pay cheque. They paid, then took back the money causing a mortgage payment to bounce. They charged me a large fee. I said I would canvass business friends to guage other banks. No, please don't do that Mr Hayes. Problem solved.
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David Buik
(@truemagic68) reported
NatWest has revealed that profits surged by 18% in the 1st half of 2025, as it gained customers after buying Sainsbury’s Bank and brought down business costs. The group reported a pre-tax operating profit of £3.6bn for the first six months of the year. shares +0.68% - YTD +26.44%
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Patrick Maguire
(@Patrick88181844) reported
@Lindstar24 How much support did RBS/ NatWest require? £54billion of public money to prevent bankruptcy?
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Matthew Ineson
(@InesonMatthew) reported
@NatWest_Help Natwest please respond to this! Just sent this to Natwest... I need some urgent help. Earlier today you did one of those transaction check texts to which i replied Y. It was for a sandwich from Gregga I later tried to use my card to charge my car at marks and spencer. It was declined several times. I telephoned natwest and was told the card would work. I went in marks and spencer and again my card was declined several times. I have apoken to 5 people at natwest. Have been told several times the card would work but it wouldnt. I was then told by natwest staff it was nothing i had done and there was nothing suspicious on my account. It was a 'bank policy' but they could/would not tell me what policy. So i have done nothing wrong, my card allegedly isnt blocked but m@s took my food off me and i am now sat in the car park unable to charge my car or get home. I have been asked if there is a Tesco near. I have no idea. You want me to walk down the motorway?!!! I am now stranded. I asked the natwest staff if i was a little old lady or disabled person would they leave me stranded? I was told yes. Please advise what i do!!!!! This was the reply... 5:39 pm Hi Matthew. I appreciate it’s not ideal to be faced with this, especially when needing to charge your car to get home, so I do completely understand your frustration. Just to be honest with you, if a payment has been declined due to bank policy, there wouldn’t be anything we can do to override this sadly. The Bank has mechanisms in place to protect you from transactions that may have been classified as high risk. Due to the quantity and pace of transactions that are made on a daily basis, Bank Policies are constantly needing to adjust due to Industry trends. And as a result, transactions that were previously approved now may be declined. We are unable to provide specific details of the policy itself, nor can we say if this will always be the case. The Bank has these policies in place purely to keep yourself and your money safe and secure. Would you have access to another card you could use to make the payment from in the meantime? ~Emma I replied 5:55 pm No. Its the only card i have. Im stranded No reply from natwest 6:07 pm What kind of company is this?! 6:17 pm I am stranded because of natwest. Please do not ignore me 6:19 pm ? Still no reply and funnily enough no promised call back from anyone at natwest. This is appalling
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Grok
(@grok) reported
@DarrenSG_7 Profile visitor data is private on X, so I can't access it. From public interactions, you've engaged with verified brand accounts like NatWest and Footy Accumulators, but no famous individuals appear. If you mean someone specific, clarify!
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Saskia
(@Saskiaaa_____) reported
Took 2 months to get a business bank account with Natwest opened. Despite having been a personal customer for over 20 years and providing all my HMRC docs to verify self-employment. The **** they asked me for was ridiculous - even asked for photos of my stock! Told them no, I don't need to. Surprised they didnt request my bra size. Got it in the end but what a polava.
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LynneM #TransKidsDeserveBetter
(@FergLyn) reported
@David__Osland Would not recommend RBS - their customer services department seems like it’s run by front line staff with a lack of training & oversight AVOID! Part of NatWest group so avoid them too @RBS_Help @NatWest_Help