NatWest status: access issues and outage reports

Problems in the last 24 hours in Ascot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

• Login (29%)
• Transactions (24%)
• Website (24%)
• Mobile App (17%)
• Transfer (5%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Tim Yeo (@TimYeo88) reported 7 minutes ago

  @RBS_Help hello, I have been to NatWest to change my mobile app log in details. I’m now locked out of my account because it didn’t recognise what I had changed. Can I contact someone for help please

• 
  Mark H (@neonbubble) reported 7 minutes ago

  The NatWest email issue is equal parts amusing - because I know what causes these things and it's nice to see it happen to someone else - and annoying - because I'm on the receiving end.

• 
  Apurv Nagpal (@apurvnagpal) reported 8 minutes ago

  They added a Approve in the App feature, which should be sufficient, but they'll still continue to block - esp on Non Western world sites #Natwest insists you call or visit the branch, troubling the consumer in the name of security. Which doesn't happen in most other countries

• 
  AuntyAm58 💙 (@Am58Aunty) reported 11 minutes ago

  @age_uk If you bank with NatWest they have a Vulnerable Customer Helpline ,cash can be posted to you, service available 8am to 8pm every day, contact 0800 051 4176.

• 
  Wesley (@WesleyR1980) reported 16 minutes ago

  @zoeharcombe Just checked Natwest branch opening times. Only 10 a.m. to 3 p.m. Not very impressive. Nor is the fact that I can't even use their website to download the last month's statement. Just a basic transactions list. Pathetic in this day and age. @NatWestGroup @NatWest_Help

• 
  chels (@chels_towlerXX) reported 20 minutes ago

  Tsb going down for the millionth time this year is an actual joke. Just as I was ordering my dinner for work too and now my card isn’t even working and I can’t go into my accounts to send money to my NatWest to buy dinner!

• 
  Graham Brack (@GrahamBrack) reported 21 minutes ago

  Rather bemused by the spokesman's defence quoted in the Telegraph: "No laws have been broken. The Health Secretary and Ms Coladangelo were both in the department for legitimate work purposes." This is like trying to claim that bank robbers are genuine NatWest customers.

• 
  Rion 📈 (@Saint_Rion) reported 21 minutes ago

  NatWest customer service is embarrasingly awful

• 
  Simon Burrows (@simonburrows09) reported 22 minutes ago from Sale, England

  @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

• 
  Rion 📈 (@Saint_Rion) reported 22 minutes ago

  NatWest customer service is embarrassingly awful