NatWest status: access issues and outage reports

Problems in the last 24 hours in Ascot, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Ascot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports

Latest outage, problems and issue reports in social media:

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  lokesh (@lokeshrathi3) reported 5 minutes ago

  @CAPiyushBh @CallMeSheri1_ @MohammadKaif He is remembered only for NatWest trophy final after that no back and support from Indian team..

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  Gen Kofi🇬🇧 🇬🇭 (@Ko_fi_Ob) reported 9 minutes ago

  @Lifeofdavie_ Most banks are shutting down due to 90% automation of processes. I have an account with NatWest, the branch in my town has only 2 staff: One teller/customer advisor and Branch Manager/Lead. Machine to deposit coins, cash in, pin resets, cheques scanners, digitised processes!

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  Pulp Librarian (@PulpLibrarian) reported 10 minutes ago

  Smiley Culture: NatWest On Line (1986). This is one of two adverts reggae star Smiley Culture did for the bank, promoting their On Line bank accounts aimed at teenagers. UK banks leaned heavily into the teenage market in the 1980s, on the assumption that customers rarely changed bank accounts. If you got the customer young they would stay with you for life, so why not give them a cash card and a free sports bag when they were 14?

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  Tim (@timw19771) reported 11 minutes ago

  @NatWest_Help hi folks. I’ve got a NatWest credit card. Interested in rooster for my kid. Do I qualify for the free rooster subscription as a NatWest customer even though it’s just credit card and not current account?

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  RS John (@FrozenWhiteRS) reported 11 minutes ago

  @UltraDane Had the same problem with NatWest in 2022, but I wasn't even withdrawing the money, I was trying to buy a car using a bank transfer. They wouldn't do it, even after going through multiple security checks, unless I told them all the details about the car I was buying.

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  Peter Sullivan (@PeterSu79741296) reported 17 minutes ago

  @Dodlink @sewateruk @ThreshedThought They promised to deliver water to those on the priority list last weekend but didn’t. Promised again today, but …. My neighbours are elderly & suffering from various cancers but still no help from SEW. Still as long as the NatWest, the FCDQ & UoA are getting their money….

• 
  Devanik Saha (@devaniksaha) reported 19 minutes ago

  @NatWest_Help hello I had a natwest balance transfer card approved in mid Dec 25. but I havent received the card yet physically to manage my direct debit, etc. but I have received a statement. can you help pls?

• 
  NatWest (@NatWest_Help) reported 23 minutes ago

  @weyland76 Hmmm, this doesn't sound great Matt 😕 but let's see how we can help- can you tell me a bit more about what's happened so we can see where to go from there? Do you have reason to believe that someone has made a loan or credit card application in your name with NatWest? ~Louise

• 
  UniteinNatWest (@UniteNatwest) reported 28 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  Cardiff Times (@CardiffTimes) reported 28 minutes ago

  Service from Natwest has gone downhill. Several banks in Cardiff have closed. Cannot get statement online with an address and the chat doesn't understand simple questions. You need to improve your service. @NatWest_Help @NatWestGroup