NatWest

Is NatWest down in Alderley Edge, Cheshire East, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Alderley Edge, Cheshire East, England 12/01/2025 08:05

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Transactions (36%)

    Transactions (36%)

  2. Mobile App (27%)

    Mobile App (27%)

  3. Website (18%)

    Website (18%)

  4. Login (18%)

    Login (18%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent NatWest outage reports came from the following cities: Stockport and Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomStockport Mobile App
United KingdomManchester Login
United KingdomSale Transactions
United KingdomManchester Mobile App
United KingdomManchester Mobile App
United KingdomWilmslow Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • ritsut ritesh suthar (@ritsut) reported from Salford, England

    @NatWestGroup is your residential NatWest mortgage phone number down? Tried calling but the line does not ring…..please help! Tel num I tried is: 0345 302 0190

  • MadeByMooreWood Stephen 🇺🇦 (@MadeByMooreWood) reported from Manchester, England

    @NatWest_Help I can't as I'm in work till half 4. It's almost Natwest have made it almost impossible to go into branch as most open after people have started work and close before people finish.

  • lord_ian Ian Lord (@lord_ian) reported from Wilmslow, England

    @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

  • simonburrows09 Simon Burrows (@simonburrows09) reported from Sale, England

    @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

  • JacobLloyd33_ Jacob Lloyd (@JacobLloyd33_) reported from Glossop, England

    @NatWest_Help how can i see what my customer number is in my NatWest app

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ThisisPipWhite Pip White (@ThisisPipWhite) reported from Tarporley, England

    Worst customer experience ever = Natwest Premier Banking. When will businesses learn that customer experience IS EVERYTHING?

  • Colin_H1972 Colin H (@Colin_H1972) reported

    @NatWest_Help Initially was a comment that I couldn’t register because your “feature” thinks my face isn’t good enough quality. FaceID that I use daily to unlock device and works to login to apps including the Natwest mobile banking app. Your biometric feature is unable to do its primary job

  • moe_lightyear Mohamed Hussain (@moe_lightyear) reported

    @NatWest_Help my wife’s been on the phone all day with NatWest Helpline only to be hung up on on multiple occasions. All she wants to do is clear off her balance on the credit card which the banking app is not letting her do. Extremely dissatisfied with the level of service.

  • KUkcirtaP Patrick (@KUkcirtaP) reported

    I used to think people saying not to trust banks were tin foil hat, conspiracy believing nuts. Turns out they were right. At any point your bank can block your access & not explain your rights to appeal, duration or who you can complain to. Natwest are disgusting.

  • rhiannongrace13 Rhiannon Roberts (@rhiannongrace13) reported

    @NatWest_Help good morning - for some reason, my credit card has disappeared from my NatWest app. Is there an issue with mobile banking? Thanks

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help No, I haven’t tried that. To be honest, if a successful, multi-million pound bank can’t make a functional app I’ll just use a different bank. I’d rather do that than reinstall the Natwest app, set-up my customer ID and going through the facial recognition every week.

  • leannesturrock Leanne (shop small! thenewaesthetic.co.uk) (@leannesturrock) reported

    Both businesses are trying to push us back in the direction of the other - @AskPayPal say it's up to @NatWest_Help to fix & vice versa. Klook are clearly in the wrong, acting unethically; why are PayPal/NatWest allowing them to get away with it?! Case reported to @CMAgovUK

  • ssaliena18 Pat Sanchez (@ssaliena18) reported

    NatWest please stop investing in nuclear weapons. Surely you could support some life-enhancing industries instead? Rather than conferring dubious credibility on wmd?#BanNuclear #ChangeNatWest

  • sperre4 sperre (@sperre4) reported

    @NatWest_Help The problem isn’t with my name, bank account or postcode. The problem is with the Natwest app on iOS. A recent update broke the app and now I’m lucky if I can log in twice a day due to “some kind of error”.

  • jwmjwm1951 john maynard (@jwmjwm1951) reported

    @NatWest_Help My debit card has been blocked by Natwest since April 8th. I am currently out of the UK and call charges to the UK are £1 per minute. I spent £30 today trying to reach natwest. HELP me please 🙁