NatWest

Is NatWest down in Alderley Edge, Cheshire East, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Alderley Edge, Cheshire East, England 01/26/2026 23:20

At the moment, we haven't detected any problems at NatWest. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Website (40%)

    Website (40%)

  2. Login (29%)

    Login (29%)

  3. Transactions (17%)

    Transactions (17%)

  4. Mobile App (14%)

    Mobile App (14%)

Live Outage Map Near Alderley Edge, Cheshire East, England

The most recent NatWest outage reports came from the following cities: Manchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomManchester Login
United KingdomManchester Website
United KingdomStockport Mobile App
United KingdomManchester Login
United KingdomSale Transactions
United KingdomManchester Mobile App

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NatWest Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

  • ritsut ritesh suthar (@ritsut) reported from Salford, England

    @NatWestGroup is your residential NatWest mortgage phone number down? Tried calling but the line does not ring…..please help! Tel num I tried is: 0345 302 0190

  • lord_ian Ian Lord (@lord_ian) reported from Wilmslow, England

    @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

  • JacobLloyd33_ Jacob Lloyd (@JacobLloyd33_) reported from Glossop, England

    @NatWest_Help how can i see what my customer number is in my NatWest app

  • simonburrows09 Simon Burrows (@simonburrows09) reported from Sale, England

    @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

  • MadeByMooreWood Stephen 🇺🇦 (@MadeByMooreWood) reported from Manchester, England

    @NatWest_Help I can't as I'm in work till half 4. It's almost Natwest have made it almost impossible to go into branch as most open after people have started work and close before people finish.

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • megomerrett Megan Merrett (@megomerrett) reported

    Hey @RBS_Help on 18 Nov I was told over the phone that I’d be sent a statement through the post in 12 days. There’s no branch in my town now. NatWest cannot help me with what I need, I’ve been to their branch several times this year. Which is awkward because (1/2)

  • tvercaut Tom (@tvercaut) reported from Ealing, England

    Who else has been a victim of card fraud at the NatWest Ealing Broadway branch? On Wednesday morning, the NatWest ATM swallowed my debit card, then it stopped working, subsequently my card was used in frauduleus transactions. @NatWest_Help @NatWestGroup @metpoliceuk

  • Sparkles_Debz Debbie (@Sparkles_Debz) reported

    @NatWest_Help is 2 months for a disputed credit card transaction usual service levels for NatWest?

  • SlinkWray Sophia (@SlinkWray) reported

    Hi @DeliverooHelp - trying to order, but it keeps telling me I have to approve payments via my Natwest app. Except, I'm not with Natwest and I don't have the app. I've never had this issue before. What gives?Has something been hacked? @Deliveroo @NatWest_Help

  • guy_herbert Guy Herbert (@guy_herbert) reported

    Madness from the usually good online banking at NatWest. Can't access pdf statements at all. No clue why not, they just don't answer their link. Helpline can't help. This is awkward if one's been chivvied into a paperless account @NatWest_Help

  • sophb66 soph v. 885 (@sophb66) reported

    @CritchD85 @NatWest_Help @MetroBank_Help So we have to call to sort out our mortgage? **** off I ain’t doing that. metro and NatWest need to sort this out it’s disgraceful

  • colinwmd Colin W (@colinwmd) reported

    Loving the Natwest online help thing. You can find some random waffle that doesn't apply to your question in their help pages or you can spend 10 minutes speaking to a robot in order to be guided to the online waffle.

  • Macronbo Ron Butler (@Macronbo) reported

    @NatWest_Help @ocado Why can I not use a NatWest Credit Card with Ocado? Which business has the problem? I have been told their is no problem with other retailers.

  • 5imon 5imon (@5imon) reported

    NatWest now working hard to resolve the issue, thanks very much @AJHBrom @NatWest_Help

  • CritchD85 Critch (@CritchD85) reported

    @NatWest_Help @sophb66 @MetroBank_Help They said if I make a significant change to my Metrobank mortgage, like increasing my loan, my mortgage becomes a "Natwest mortgage" and I get online access. So I don't have a Metrobank mortgage but I don't have a Natwest morgage. What do I have then?! A downgraded experience.