NatWest status: access issues and outage reports

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

• 
  Ian Lord (@lord_ian) reported 8 seconds ago from Wilmslow, England

  @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

• 
  Emu Hp (@RodHardpan) reported 11 minutes ago from Urmston, England

  @SoozUK Bloke works in NatWest January to November then takes 6 weeks off at Christmas time every year to transform into a panto dame despite knowing **** all about performing/theatre/make up This is what they think happens? Morons the lot of them urgh

• 
  Simon Burrows (@simonburrows09) reported 16 minutes ago from Sale, England

  @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

• 
  Jacob Lloyd (@JacobLloyd33_) reported 28 minutes ago from Glossop, England

  @NatWest_Help how can i see what my customer number is in my NatWest app

• 
  Shannon (@ShanRebec94) reported 42 minutes ago from Sale, England

  @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

• 
  Sjwilkin (@SjWiLKiN) reported 48 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Julie D Irwin (@JDIrwinbooks) reported 8 minutes ago

  @sabaone @NatWest The current account on the online bank goes back 7 years, but the credit card goes back only six months. The customer service bods say they can only access back a year. Sounds like a fob off to me.

• 
  geekgoddess (@geekgoddess2024) reported 8 minutes ago

  I was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.

• 
  UniteinNatWest (@UniteNatwest) reported 12 minutes ago

  @KatieW456938 Thanks for raising these points. We’ve checked and the revised FAQs were not shared with the Unite NatWest reps in advance of publication but Unite will raise these issues on Monday. A Unite FAQ set was issued this afternoon.

• 
  MR C (@MR_C1979) reported 12 minutes ago

  @NatWest_Help NatWest, your customer service is terrible. 40mins on the phone line then got cut off. Don’t you think if your customer will need to card reader to do bank transfer, you should just automatically send them one, not having to climb a ducking mountain just to get one?

• 
  🌓caleb🐁🧛🧛 MERCH STORE OPEN🧛🧛 (@m0mento_) reported 15 minutes ago

  @satsumchi the banking hub in town has a natwest rep in on tuesdays that might be able to help figure out what the problem is if u cant get it sorted online xx

• 
  Boogie Sham (@hard77593) reported 17 minutes ago

  Anyone had a problem with opening a NatWest business account? I've been waiting a month!! No one answers the phone, I've been waiting for 40minutes this morning, no one answered. Online you get Bots. Fed up!

• 
  Alan Crispman (@cheeseandbunion) reported 19 minutes ago

  @NatWest_Help hey can you help with missing amount of money that was sent to a closed NatWest account? I switched with CASS and the money hasn’t followed

• 
  Ali@Makely (@MakelyStudio) reported 20 minutes ago

  10+ years. 50M+ users. £11M+ revenue impact. Mercedes. Citibank. Sky. Virgin Media. NatWest. Here's what I learned: Bad product flows can cost thousands, or even millions, in lost revenue. Regardless of company size. What kills conversions in big-name products does the same for startups: - Onboarding that loses people in the first 60 secs - Pricing pages that confuse instead of convert - Sign-up flows that cause decision fatigue I’ve seen that when you fix these - you get more from the traffic you already have. Now I build those same systems for funded startups - so they keep the users they've already paid to get.

• 
  Bjorn Again (@NewBjornTab) reported 23 minutes ago

  NatWest - your support for elderly people is so bad! You have very little empathy for relatives & you just don’t listen to those trying to help & resolve a problem. Call after call is the same! It’s like talking to a brick wall!

• 
  BANG!³ (@Str8Buckets_) reported 26 minutes ago

  There needs to be something about Ultra @Revolut but just below private banking I'd love that concierge service NatWest are marketing to me but at Revolut