NatWest status: access issues and outage reports

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alderley Edge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

• 
  Emu Hp (@RodHardpan) reported 33 minutes ago from Urmston, England

  @SoozUK Bloke works in NatWest January to November then takes 6 weeks off at Christmas time every year to transform into a panto dame despite knowing **** all about performing/theatre/make up This is what they think happens? Morons the lot of them urgh

• 
  Sjwilkin (@SjWiLKiN) reported 34 minutes ago from Northwich, England

  @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

• 
  Simon Burrows (@simonburrows09) reported 37 minutes ago from Sale, England

  @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

• 
  Shannon (@ShanRebec94) reported 38 minutes ago from Sale, England

  @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

• 
  Ian Lord (@lord_ian) reported 43 minutes ago from Wilmslow, England

  @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

• 
  Jacob Lloyd (@JacobLloyd33_) reported 48 minutes ago from Glossop, England

  @NatWest_Help how can i see what my customer number is in my NatWest app

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pizza factory (@Pizzafacto90385) reported 59 seconds ago

  @NatWest_Help Hi Louise, thank you for your response. The card is not a NatWest card—it's an Ebix Cash Forex Card issued in India. I have already contacted the card provider, and they advised me to speak with the ATM owner/bank to see if the card can be retrieved. All of my money for my stay in the UK is on that card, so I'm finding it very difficult to manage without access to my funds. I would really appreciate any help or guidance you can provide regarding whether the card can be recovered from the ATM at Tesco, 825 High Road, Leyton, E10 7AA. Thank you for your time and assistance. 🙏🏻

• 
  gill pind (@gillpind) reported 3 minutes ago

  @NatWestBusiness Been a NatWest business customer for 25 years my new manager rang me I imagined he was going to visit my premises and get to know me & my company but NO NatWest has stopped mangers visiting business customers!!. Digital meetings😡😡😡 box ticking for them😡👎🏼

• 
  Blue Heart Papi 💙💙💙 (@ElPap1Chu1o) reported 4 minutes ago

  @GreekTheNic @NotFarLeftAtAll I guess it’s a case of iykyk. I’m a NatWest customer so I can tell

• 
  Toby (@Toby1062065) reported 4 minutes ago

  When I pushed for answers your team implied I was part of a fraud pattern — despite your own agent’s written warehouse confirmation. PayPal and NatWest can’t help due to direct debit rules. Now pursuing Small Claims Court. All evidence documented.

• 
  Judith Cossins (@CossinsJudith) reported 6 minutes ago

  @NatWest_Help And now, 1.5 months later, he STILL can't access her bank account!!! NatWest staff entered his phone number incorrectly. So he can't receive a code to log on. He's asked them several times to change it. They say they'll change it. They haven't mayo do that very hard task 😡😡😡😡

• 
  Lisetta17 (@Surfchica17) reported 23 minutes ago

  @JamesMelville Agreed. My Mum is 94. Her savings account is with NatWest but she can’t access it because she doesn’t bank online or have the app. NatWest won’t accept my POA because it’s not digital. Absolutely no solution. She can’t access her own savings

• 
  Rich (@rich_rdctd) reported 23 minutes ago

  Natwest Bank just dropped a banger. "Tomorrow begins today" they say. If you set up biometric approval in the mobile app or Voice ID for Telephone Banking, you gave them consent to use this data. As per their email: "From 20th May, Natwest will use ‘legitimate interests’ to process biometric data, instead of your consent. Legitimate interests is a term in Data Protection Law, which means we use your data only when necessary and where we have carefully balanced your rights in the public interest." Bear this in mind as you cannot update your details or send more than £750 without using their biometrics service. @freddienew @DecentraSuze

• 
  Fiona Hurst (@fiffihunnybunny) reported 28 minutes ago

  @realdoll03 I did mine in the bank that you are having problems with .I don't suggests natwest my son got problem with them regarding his child trust fund .good luck

• 
  geekgoddess (@geekgoddess2024) reported 28 minutes ago

  I was in a union at NatWest and honestly they seemed more interested in protecting the company relationship than representing ordinary staff. So spare me the lecture that unions automatically speak for all working people.

• 
  ❤️citizen Macca (@P15pm) reported 34 minutes ago

  @thetimepls @deirdrecostigan It’s a shame the conversation turns toward blaming communities, rather than focusing on how service reductions by NatWest impact places like Southall.