NatWest

Is NatWest down in Alderley Edge, Cheshire East, England?

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National Westminster Bank, commonly known as NatWest, is a major retail and commercial bank in the United Kingdom. NatWest offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Alderley Edge, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Alderley Edge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NatWest Outage Chart in Alderley Edge, Cheshire East, England 11/15/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by NatWest users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Transactions (22%)

    Transactions (22%)

  3. Website (22%)

    Website (22%)

  4. Login (22%)

    Login (22%)

Community Discussion

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NatWest Issues Reports Near Alderley Edge, England

Latest outage, problems and issue reports in Alderley Edge and nearby locations:

  • MadeByMooreWood Stephen 🇺🇦 (@MadeByMooreWood) reported from Manchester, England

    @NatWest_Help I can't as I'm in work till half 4. It's almost Natwest have made it almost impossible to go into branch as most open after people have started work and close before people finish.

  • SjWiLKiN Sjwilkin (@SjWiLKiN) reported from Northwich, England

    @NatWest_Help Hi NatWest, should I be getting a Mastercard to replace my VISA debit? My card (VISA) is being bounced on a few transactions? Can you please help

  • RodHardpan Emu Hp (@RodHardpan) reported from Urmston, England

    @SoozUK Bloke works in NatWest January to November then takes 6 weeks off at Christmas time every year to transform into a panto dame despite knowing **** all about performing/theatre/make up This is what they think happens? Morons the lot of them urgh

  • simonburrows09 Simon Burrows (@simonburrows09) reported from Sale, England

    @MartinSLewis Booked a holiday in August 2020 and @easyJet cancelled the flights last week Now @NatWestGroup are telling us because we booked the day we did against government travel advice nearly a year ago our NatWest travel insurance doesn’t cover us. Please Help ! #cancelled

  • ritsut ritesh suthar (@ritsut) reported from Salford, England

    @NatWestGroup is your residential NatWest mortgage phone number down? Tried calling but the line does not ring…..please help! Tel num I tried is: 0345 302 0190

  • lord_ian Ian Lord (@lord_ian) reported from Wilmslow, England

    @NatWest_Help Hello. I found someone’s NatWest debit card in a machine in a car park this morning. Can you help with contacting the owner?

  • JacobLloyd33_ Jacob Lloyd (@JacobLloyd33_) reported from Glossop, England

    @NatWest_Help how can i see what my customer number is in my NatWest app

  • ImKarlLucas ImKarlLucas (@ImKarlLucas) reported from Manchester, England

    Just been shouted at by a @NatWest_Help staff member in your #chorlton branch . I’ve been here for two hours,all the other staff were lovely.Abby the manager is a bully and is reprimanding people in the bank queue! #awful #natwest

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

  • ConnorJConroy ConnorJC (@ConnorJConroy) reported

    @NatWest_Help @NatWest_Int @NatWestBusiness Natwest app holding my money hostage again.. money disappearing when making a transfer from my savers to my current.. they'll never fix this issue.. "jokers"

  • d3mology D3M∅LA (@d3mology) reported

    And yes tomorrow I'll call again (after all, what choice do I have?). I'm pissed. And when things calm down I'll definitely be looking to move my accounts away from NatWest. There must be a bank out there without a diabolically inept customer service. Fingers crossed. Now to bed.

  • willowpuff WilJoPa (@willowpuff) reported

    I haven’t received a text from Natwest saying I’ve entered my overdraft. I’m convinced the app is broken and quite frankly, I’m too scared to check.

  • OliShtzu2020 Mark (@OliShtzu2020) reported

    @BBCNews They just got done for allowing a customer to launder millions through his NatWest accounts…why didn’t she just burn them she’s just as guilty as the bank for keeping them at home

  • maxpwild Max Wild (@maxpwild) reported

    @TheEnbyperor We are new to NatWest Bankline and find it incredibly frustrating. When we are told by the Help line to use the Original I know that someone needs to get a grip of the development. NatWest Internet personal banking is a success so why is Bankline so clunky?

  • d3mology D3M∅LA (@d3mology) reported

    The NatWest saga contd: so @NatWest_Help tried to help, asked me to retry the transaction, that failed and referred me back to the fraud team. Fifth call, the call drops. Sixth call, looked promising, the guy says 'hold on, let me bring up your case' ... zzzz ... zzz 1/

  • katieAL Kate Larsen 李可婷 (@katieAL) reported

    @SchmidEvelyne @TaraVanHo @santanderuk And this is how less ethical companies get so many customers; they’re the only ones who will offer basic services sometimes (ask me why I’m still with terrible NatWest…sigh..).

  • IanSearle My name is Searle, making the world a better place (@IanSearle) reported

    Sacked NatWest worker has customer details under her bed... This headline reminds me of an old Not The Nine O'Clock sketch. Was it with the shoe box where they keep all our money?

  • Paul360 Paul360 (@Paul360) reported

    @NatWestBusiness Many thanks for your feedback. I have absolutely no faith in Natwest and have now raised official complaints regarding this issue and another issue that happened today with a payment confirmation.

  • marklith Mark Litherland (@marklith) reported

    @emma_c_williams Actually, since they split from TSB, the customer service to us has been excellent. Especially in contrast to NatWest b