NatWest status: access issues and outage reports

Problems in the last 24 hours in Stroud, England

The chart below shows the number of NatWest reports we have received in the last 24 hours from users in Stroud, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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NatWest Issues Reports Near Stroud, England

Latest outage, problems and issue reports in Stroud and nearby locations:

• 
  LCF Bondholder supporter (@34albertbbb) reported 49 minutes ago from Stroud, England

  NatWest is very frustrating! Trying to sort out an issue online or by phone and it isn’t working. Thinking of switching banks @NatWestGroup

NatWest Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ben lavington (@Benlavo) reported 8 minutes ago

  @AirtimeRewards I appear to be having issues with my NatWest card, it’s still valid but doesn’t show up on my airtime rewards account

• 
  *Maggie* (@Jubilee6HX) reported 9 minutes ago

  @NatWest_Help Trying to buy something using my mobile. This new layer of security not really thought through. Have to leave webpage to open Natwest app and 'authorise' but leaving a page cancels a transaction in many cases. Terrible customer experience & incredibly frustrating

• 
  Ross Dargan (@RossDargan) reported 12 minutes ago

  @alistair It doesn't even need to be that complicted. I think natwest includes the fist 6 digits of your post code in your email. A bank used to include a word you gave them too I think but that was a while ago. The problem is you are not a "target"

• 
  Truth Matters (@Trueface121) reported 12 minutes ago

  @NatWest_Help Will close my account and would not recommend NatWest , worst customer service ever . Called 5 times in 5 days , promised refund for payment then call hanged up since each advisor tells a different story . Managers hiding behind dont want to talk. I rather move to HSBC or Barclay

• 
  lisa (@dacheng96948902) reported 13 minutes ago

  Worst UK bank for dealing with scams issues crypto scam alert . NatWest issued a crypto scam warning to mobile banking users after reportedly receiving a record number of complaints in Q1.

• 
  T • M A R T I N 🌻 (@teexboos) reported 13 minutes ago

  @NatWest_Help • the biometrics facial recognition. is. terrible. worst invention ever. would really recommend you sacking the individual responsible. #natwest

• 
  Michael Fairbairn (@Michael26256854) reported 18 minutes ago

  @munirawilson NatWest Bank in Twickenham is closing down next week on the 19 May.

• 
  Cory Donoghue (@mmPandiculation) reported 19 minutes ago

  @EddDaze11 @Morcia happened to me with natwest. safe to say they also lost a customer & the woman even said ‘i agree its wrong, keep investing’ the banks are shitting themselves.

• 
  Nerhv (@Nerhv1) reported 19 minutes ago

  @NatWest_Help 9 times I have attempted to phone NatWest customer service. 7 times I have been redirected to the wrong team, and twice I have had the phone put down on me. How can I contact the DigiDocs team without dealing with representatives that have less than 5 braincells?!

• 
  Charlotte Gullefer (@charlgull) reported 20 minutes ago

  @DaisyHawken @Eurostar @lastminute_com Last minute never got back to us and Eurostar couldn’t help as it was last minute who booked it so I ended up having to go through my credit card people (natwest) who refunded me and are investigating it! Hope you get it sorted…