NOW TV

Is NOW TV down in Guildford, Surrey, England?

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The latest reports from users having issues in Guildford come from postal codes GU1.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Guildford, Surrey, England 11/23/2025 17:35

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (19%)

    Sign in (19%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Guildford, Surrey, England

The most recent NOW TV outage reports came from the following cities: Guildford.

Loading map, please wait...
City Problem Type Report Time
United KingdomGuildford Crashing
United KingdomWeybridge Buffering
United KingdomWoking Sign in
United KingdomGuildford Playback Issues
United KingdomHorsham Sign in
United KingdomGuildford Crashing

Community Discussion

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NOW TV Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JoJoDrum Joanne (@JoJoDrum) reported

    @NOWTV I keep loosing the connection on the online chat... have responded to an email so hopefully this will resolve the issue

  • _erinmelizabeth Éirinn (@_erinmelizabeth) reported

    @NOWTV Hi again. It’s currently stopped working once again. The same issue as yesterday. I’m in a house of three university students and we’ve all got work due in and with no wifi this is nearly impossible...

  • martintomlinson Martin Tomlinson (@martintomlinson) reported

    Anyone thinking of switching broadband, AVOID @NOWTV and @SkyUK. My parents switched on the 19th December, since then their number doesn't accept calls. I've called nowtv most days since, spent hours on the phone. They closed a complaint with no action and it still doesn't work.

  • thechriswatt It’s beginning to look a lot like Chris Watt (@thechriswatt) reported

    @whytology I think NowTV has Big Trouble in Little China.

  • JimGardnerSNCLP Jim Gardner 🇪🇺 Remain Gammon (@JimGardnerSNCLP) reported

    @NOWTV Deleted my account since a software "update" which made the device slow and prone to crashing. Numerous emails and messages to tech support on social media ignored. Converted to Amazon TV and will never go back. Yet another Sky product that doesn't actually work as advertised.

  • Emily_Jo55 Emily (@Emily_Jo55) reported

    Don’t understand why it’s so hard to get in contact with @NOWTV @NOWTV never get replies to my emails and the automated live chat is just awful! Just a con so u ring them and spend an unlawful amount for them to put you on hold! 🙄

  • antexperience A (@antexperience) reported

    @JoJoDrum @nowtvhelp @NOWTV I have the same issue too!

  • Jenni_Marshall Jenni Marshall (@Jenni_Marshall) reported

    @NOWTV I tried it on both my phone and ipad and it still wouldn’t work. I paid £9.99 for a 24 hour pass to watch a show and wasn’t able to. How do I go about requesting a refund?

  • Selbzzz JoshSelby (@Selbzzz) reported

    Poor customer service @NOWTV. Told my mum to purchase a Sky sports day pass to get 4 months free of sky sports free (as the original code for 1 month didn’t work!) and now you have told her no and making up dire excuses! £9.99 pass purchased not the £9.98 pass so isn’t eligible!!

  • mackem_twit JonnyP 🇪🇺🇬🇧🇪🇺 (@mackem_twit) reported

    @NOWTV hi, I can’t watch on any device as it says I must wait until next month. Help!