NOW TV

Is NOW TV down in Guildford, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Guildford, Surrey, England 01/09/2026 14:50

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (23%)

    Sign in (23%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (3%)

    Video Quality (3%)

Community Discussion

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NOW TV Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JennyDrew29 Jenny Drew (@JennyDrew29) reported

    @NOWHelpTeam is there an issue with the TV app? Watched something perfectly fine earlier and now it either crashes as soon as I click on a show or plays the adverts then just gives a blank screen. ipad app working fine #nowtv

  • AmberLetham Amberdoesmermaidhair (@AmberLetham) reported

    @NOWHelpTeam major issues trying to use the app on PS4 & ps5, both apps up to date and internet connection is fine with everything else but nowtv is constantly crashing?

  • skaparateverde_ María Torres (@skaparateverde_) reported

    @NOWTV provides the worst customer service I've ever experienced. After two whole days dealing with their team because of a major issue we still don't have any solutions at all. We'll be cancelling, I hope the rest of your clients do the same.

  • GobironRyan Ryan Mitchell-Smith 💙 (@GobironRyan) reported

    Big companies like @NowTV & @Apple could help the environment by not forcing people to upgrade their devices when their old ones are perfectly functional & well looked after. I shouldn't have to buy a new Apple TV just because Now TV wants me to buy a new one. What bullshit!?

  • blankfrak Blankfrak (@blankfrak) reported

    @NOWTV a few days after filling in a NowTV survey where I mention that charging £3 a month for a quality boost is unfair they go and up it to £5 per month. I think @NOWTV misunderstood who it was unfair on. 1080p should be standard without rinsing customers for an extra fiver.

  • Draksyl_Lyskard Draksyl (@Draksyl_Lyskard) reported

    @NOWTV - Just wondering why you have simultaneously signed me up for several new packages without permission, and then immediately made it so the website wont let me login to my account to remove the extra subscriptions... #SeemsLikeFraudToMe

  • jamie_wallis Jamie Wallis 🏳️‍🌈 🇪🇺 💙 (@jamie_wallis) reported

    @Microbedoc2 @ThreeUK @NOWTV Sky wifi dreadful too. It had always be bad wherever I’ve lived in London. Impossible to work from home. Download speeds okay upload speeds nearly non existent. So can’t do referrals, prescribe etc

  • TinCanCindyAnn 🌸 ℂindy 🌸 (@TinCanCindyAnn) reported

    @Fern_Britton I had the same problem with #NowTv Took my money twice never did resolve it because of their crap customer service which was all done by email at the time .. won't ever use or recommend them now ..

  • Microbedoc2 Jamie Murphy (@Microbedoc2) reported

    I'm sick of @ThreeUK & @NOWTV your 5G & broadband are respectively awful. I feel like data is being delivered by a blind carrier pigeon with one wing. It's really not ok.

  • lordpablo Pablo (@lordpablo) reported

    @NOWTV why do you make it so difficult to cancel a subscription? Terrible user experience, 1/10.