NOW TV

Is NOW TV down in West Molesey, Surrey, England?

No problems detected

If you are having issues, please submit a report below.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in West Molesey, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in West Molesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in West Molesey, Surrey, England 02/03/2026 03:00

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near West Molesey, Surrey, England

The most recent NOW TV outage reports came from the following cities: Fulham, City of Westminster, London, Hammersmith, Camden Town, Southall, Slough, Wandsworth, Wembley, Islington and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Buffering
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near West Molesey, England

Latest outage, problems and issue reports in West Molesey and nearby locations:

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • stonermichael Michael Stone (@stonermichael) reported

    @ThreeUKSupport And it's down this morning, 100% signal strength on router but Internet showing as disconnected, same every time. Now having to travel to the office to work which I totally shouldn't have to do. Who refunds my Sky, NowTV and Amazon Prime when I can't use them?

  • jaymckeown1988 Jay Mc Keown (@jaymckeown1988) reported

    @eir is s there a reason why your internet is so awful around Dundalk lately? Trying to watch anything on NowTv is impossible, after I pay this months bill I’m changing provider 👋

  • tmw1000 Tina Walsh (@tmw1000) reported

    .@NOWTV trying to set up a free trial and it's saying the email address is already registered. Have tried to sign in with a new password and keeps saying same thing. Have input card details twice. Can you help please?

  • boredwithF1 Fed up (@boredwithF1) reported

    @SkyHelpTeam Last time I had Sky was about 20 years ago. I do have a NowTV account though, but that shouldn’t cause the issue surely?

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • JordanLoook Jordan Look (@JordanLoook) reported

    @NOWTV The Now TV app on my smart TV. I've had this problem a fair few times now. Sometimes its perfect quality sometimes its buffering and goes pixilated. I pay £40 with a "FULL HD BOOST"+Movies. Just not good enough for £40 a month. My Internet is perfect so it can't be that.

  • nowtvhelp NOW TV Help (@nowtvhelp) reported

    @SteffanSmith We're aware of an issue causing this to happen with some devices Steffan, could you possibly try clearing your browser cache for the NowTV website or attempt to access the link with a different browser?

  • matttargett123 Matthew Targett (@matttargett123) reported

    @NOWTV @NOWTVSport i have been locked out of my account for no reason. Then I been told it will take 48 hours to unlock. I only found out I was locked out after chatting to someone on online. Please fix fast.

  • jdempseyradio Jack Dempsey (@jdempseyradio) reported

    @NOWTV @nowtvhelp whenever I try to set up my account it says "Oops, that didn't go to plan..." This has happened on several devices I used to set it up. Any help would be good.