NOW TV

Is NOW TV down in Kensington, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Kensington, Greater London, England 02/01/2026 11:10

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Sign in (27%)

    Sign in (27%)

  3. Buffering (26%)

    Buffering (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent NOW TV outage reports came from the following cities: Southwark, Fulham, City of London, City of Westminster, London, Bromley, Hammersmith, Camden Town, Southall, Hackney, Harringay, Poplar, Edgware, Wandsworth and Leyton.

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City Problem Type Report Time
United KingdomSouthwark Playback Issues
United KingdomFulham Buffering
United KingdomCity of London Crashing
United KingdomCity of Westminster Playback Issues
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    @NOWTV You have just told me over the phone that the wifi connection is not your responsibility and because I am not a commercial customer it is not your problem if I cannot use your internet connection to teach. This will work well when I cannot teach from home next week.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • Ali_Harvey668 Ali Harvey (@Ali_Harvey668) reported

    @NOWTV Hi, how do I speak to someone please? I’ve had a payment of £3.99 taken out - I’ve tried to sign in but it’s saying you don’t recognise my email! So how do I contact for you to check please?!

  • gneiss68 BobJim (@gneiss68) reported

    @4Viewers @TealCartoons Sorry to barge in but the only problem I've had is that it struggles to remember which episode of a series I'm up to. e.g. I have to start episode five for a few seconds to make it realise I've watched episode four. My device is a recent NowTV box.

  • AdamKennethP1 AdamKennethP (@AdamKennethP1) reported

    @NOWTV can you tell me exactly what I'm paying for? Boosted internet and an entrainment package that has to buffer every three minutes?! #NOWTV

  • Notarobotanymor Katie Black (@Notarobotanymor) reported

    I love @NOWTV, their entire troubleshooting for their app not working is blaming my fibre to property Internet connection. They suggested I use mobile data. For video streaming. Yeah, no.

  • alexhewittactor Alexander Hewitt (@alexhewittactor) reported

    @NOWHelpTeam Hi, No. When I call, there's an automated message which says NowTv is aware of the issue. Should I still call through anyway?

  • CrammelCleanUp Keep Crammel Linn Clean (@CrammelCleanUp) reported

    @NOWTV I am trying to log into my account on a new TV and it keeps saying "unable to load sign in, please try again later". Pls advise

  • VProofreader #BLM Vicky Brewster - Editor & Proofreader (@VProofreader) reported

    Oh god. I’ve discovered an awful cop/‘profiling’ show on NowTV. It’s like a Hannibal Lecter setup but Hannibal is Michael Sheen and Will Graham/Clarice is his son who is ‘crazy’ enough that he has to sleep in restraints. It’s so ******* camp

  • MrAdamR Mr Adam R (@MrAdamR) reported

    Which streaming service has the worst user interface and why is it NOWTV?

  • ToG Mr T 💪🏼 (@ToG) reported

    So I've now missed the entire #F1 FP1 on support to @NowTV with yet more technical issues. This time 'screen recording s/w detected… despite NOTHING running, and no apps with Mac's own screen recording privacy permission. So far the answer… use a different laptop 😭🤬

  • SarahSallyRobe1 Sarah Sally Roberts💙💙💙 (@SarahSallyRobe1) reported from Startforth, England

    Why is @NOWTV so totally unusable? Trying to watch the #FRIENDSREUNION it will not allow me to rewind 2 seconds to rewatch a cherished moment without rewinding to the beginning. #infuriating. Is it on DVD?!?😡😡😡😡