NOW TV

Is NOW TV down in Kensington, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Kensington, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Kensington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Kensington, Greater London, England 03/25/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (33%)

    Crashing (33%)

  2. Buffering (28%)

    Buffering (28%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Kensington, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Croydon, Hackney, Hammersmith, Borehamwood, Southwark, Islington, Newham, Fulham, Hayes, Wembley, Waltham Forest, City of London and City of Westminster.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Buffering
United KingdomCroydon Crashing
United KingdomHackney Buffering
United KingdomCroydon Crashing
United KingdomCroydon Crashing
United KingdomHammersmith Crashing

Community Discussion

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NOW TV Issues Reports Near Kensington, England

Latest outage, problems and issue reports in Kensington and nearby locations:

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • christteach Christopher Townsend (@christteach) reported from Walthamstow, England

    @NOWTV You have just told me over the phone that the wifi connection is not your responsibility and because I am not a commercial customer it is not your problem if I cannot use your internet connection to teach. This will work well when I cannot teach from home next week.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • strutcakes Chris 🇪🇺🏳️‍🌈 (@strutcakes) reported from Lambeth, England

    @NOWTV @nowtvhelp Are you ever going to fix the glitch on your service where the “continue watching” function takes you back to the previous episode that you’ve literally just watched? It’s incredibly annoying.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • NickInEngland Nick Ellis (@NickInEngland) reported

    @manchestermelly @Tachyon100 I'll be honest, I could happily do without any of those. We have Prime, Disney+, NowTV and Netflix, plus the broadband and the TV licence. I would need the broadband for work anyway, but in total that's £75 a month. Blimey.

  • Mimzymoo Mimzymoo ツ 🇬🇧 (@Mimzymoo) reported

    Oh for goodness sake @NOW @NOWTV this is like a week now of an unusable product. Come on sort it out.

  • lucyloo39579103 lucyloo (@lucyloo39579103) reported

    @NOWTV why is my account just saying cannot connect please try again later? I want to watch the match now. It has been like this for weeks!!! And there is nowhere to get help.

  • Kia_Who_ KiaRebecca (@Kia_Who_) reported

    @bt_uk It’s saying it’s an issue with my router but it’s 100000% not. My connection is fine, prime and Netflix are working fine, it’s just the NOWTV channels

  • ToG Mr T 💪🏼 (@ToG) reported

    @nowtv are you having (yet more) issues? Our stream of th F1 channel keeps stopping on our Chromecast?

  • AhhRickyBobby Matt R (@AhhRickyBobby) reported

    @NOWTV @NOWSport After 2 days worth of emails you advise me my issue has been escalated. 3 days after that you emailed me to say you haven't heard back from me!?!? Emailed you back 5 days ago to ask what's going on - no response #NowTV is a joke...

  • RupertBearsArse Rupert Bear (@RupertBearsArse) reported

    @NOWTV I’m planning on ditching this rip off merchant. All day with no access to it and no refund of acknowledgment from Now that there is even a problem. Shockingly bad customer service.

  • TimothyUptonLBH Timothy Upton (@TimothyUptonLBH) reported

    They're aware of the issue, engineers on it, directed to the NowTv forum (i'll pass), no ETA for resolution at the moment.

  • johngreenemusic John Greene Music 💙 #FBPE (@johngreenemusic) reported

    @SkyHelpTeam @NOW I solved this problem by installing a Roku stick & investing in the 'Boost' 1080 upgrade. There remains a REAL issue between Sky/NowTV and earlier versions of Chromecast however and it would be helpful if you could resolve it AND inform customers such as myself of its existence.

  • ZacMoss_ Zac ☺ (@ZacMoss_) reported

    @SkyHelpTeam Yes, but like I said earlier, the speed has significantly decreased since confirming my switch. It used to comfortably run with my partners laptop, my PC, 2 phones and 2 xboxs all at once. Now it's struggling with no reported issues with 2 phones and a nowtv stick, nothing else?