NOW TV

Is NOW TV down in Spelthorne District, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Spelthorne District, Surrey, England 01/20/2026 02:30

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (42%)

    Crashing (42%)

  2. Buffering (24%)

    Buffering (24%)

  3. Sign in (24%)

    Sign in (24%)

  4. Playback Issues (8%)

    Playback Issues (8%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Southall, Slough, Wandsworth, Wembley and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Crashing
United KingdomSouthall Crashing
United KingdomLondon Crashing
United KingdomLondon Buffering
United KingdomHammersmith Crashing

Community Discussion

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NOW TV Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • rosalindkeenan rosalind keenan (@rosalindkeenan) reported

    @nowtv. The sound quality at end of episode three of zerozerozero is really bad quality. Good job there was subtitles

  • JoeHancockUK Joe (@JoeHancockUK) reported

    @NOWTVSport @NOWTV watching sky sports on Sony bravia TV via the tv app. Have HD option but whenever a game starts it pixelates? No buffering, doesn't lose connection but quality dips in and out? Any ideas? Not an issue with other streaming sites. 72mbps download speed..

  • AndyLonsdale7 Andy Lonsdale (@AndyLonsdale7) reported

    @Tiggy_Cambridge @Scubes__ I’d borrow someone’s NowTV log in, and then make a point of not watching it on purpose Terrible “Hurh hurh Nic Cage doing mad ****” is a genre that needs to give over now

  • Jayden97352568 Jayden (@Jayden97352568) reported

    I’m I the only one having problems with @NOWTV @nowtvhelp

  • saints247 Neilsenhuttl (@saints247) reported

    @rchrae @NOWTV I have been having similar issues with app on Apple TV 4K, I’ve got entertainment and sports, works about 50% of the time. Trying to watch PL this afternoon, just get “error in player”, done all the normal restarted, wifi on/off, deleting app bollocks, no change.

  • ACL_Josh Josh (@ACL_Josh) reported

    @Tino_Ferreira23 @NOWTV @NOWTVSport are you actually ***************?! Trying to lose customers?! Fix your **** else we will ALL start streaming instead of paying your ridiculous £25 a month!

  • BournatEllena Ellena Bournat (@BournatEllena) reported

    @nowtvhelp I previously messaged in December regarding our internet and TV being cut off in error. 2 months later we are finally reconnected but I am awaiting a response to my complaint letter. We are owed over £350 in total from @NOWTV and have been treated appallingly.

  • Aimizing Aimi Rix (@Aimizing) reported from Luton, England

    @NOWTV Doesn’t get a chance to buffer as I rarely get to watch a show

  • rchrae rochhhh (@rchrae) reported

    @NOWTV Yh my problem is with the NOWTV APP, I have the mobile sports pass and the app keeps crashing when I try to open it and I’ve missed all the games from yesterday and today. I’ve spoken to an advisor over the chat on your website and they were unable to help.

  • kenhenshaw66 @kenhenshaw3 (@kenhenshaw66) reported

    just to let others know my nowtv had gone off no phone line either they have got big issues come on get it working ffs it keeps going on off ggrrr havent tried the landline yet even my mums as gone off two and she's 3 miles frm me tthought i say