NOW TV

Is NOW TV down in Spelthorne District, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Spelthorne District, Surrey, England 12/30/2025 16:20

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (36%)

    Crashing (36%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (22%)

    Sign in (22%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Slough, Wandsworth, Wembley, Southall, Fulham, Greenford and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomSlough Sign in
United KingdomWandsworth Sign in
United KingdomLondon Crashing
United KingdomLondon Crashing

Community Discussion

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NOW TV Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • achrlswrth Alan Charlesworth (@achrlswrth) reported

    @XboxSupport Streaming apps that require DRM are not working (Netflix, Disney+, NowTV). The apps load fine and can be browsed but are not allowing videos to stream. Non DRM streaming apps like YouTube and BBC iPlayer work fine. All services work fine outside of Xbox.

  • dn_icho__ Dave (@dn_icho__) reported

    @MrHellscape @AoDespair @skytv Problem is I don't have/cannot afford Sky. I did have NowTV but got rid of that too. I also want to actually own it but don't think there is much of a market for physical media anymore sadly.

  • jasiekkal Jan Kalinowski (@jasiekkal) reported

    @NOWHelpTeam I’ve been having ongoing issues with NowTV app on iOS devices, both iPhone and iPad. I have Sports subscription through BT TV but it just doesn’t work on mobile devices. Please help as I feel I’m paying for service that is not provided to me.

  • DanielC78222297 Daniel Craig (@DanielC78222297) reported

    @NOWHelpTeam Can someone advise why yesterday I could watch nowtv via the xbox series s and today its not loading anything from live TV to boxsets. Is there a problem across the console platforms from xbox to PlayStation. I got this app to watch live football. Total joke

  • carlsumner93 Carl Sumner (@carlsumner93) reported from Solihull, England

    @NOWHelpTeam hello, I can’t get into my nowtv account as it says incorrect username/password when I used my now tv the other night and can’t get sign back in and when I try and reset my password I click on the link the email I get sent then I’ve changed password but then error?

  • John54Barnes John Barnes (@John54Barnes) reported

    @sandyrandall25 Mine is. 1095 rent 150 council tax 58 energy bill 25 water 23 B/B phone I have netflix at 10 and Prime at 8 and NowTv at 9 I'm a divorced Father and my Daughter stays Weds 3pm til Sun 10am Don't get C/B or any help towards my Daughter. Earnings B4 OT 1740.00 No OT at moment

  • jfreemanport a PHP, Laravel & JavaScript developer 🐘 (@jfreemanport) reported

    @NOW Hi, I use nowtv player on Mac and I realised if @telegram is open, it will give "we have detected recording software" error even though Telegram isn't recording anything.

  • HelenLGateley HLG 🕷 (@HelenLGateley) reported

    @NOW @Roku NowTV app (Version 6.6, Build 1) appears to no longer function on Roku Express + following update on 20th April to Software 11.0.0 Build 4180-50 All efforts to fix have failed No problems on other devices including ancient Roku stick running old software.

  • eleanormayf Eleanor (she/her) (@eleanormayf) reported

    @NOWHelpTeam my internet has been down since 4pm yesterday, none of the at home troubleshooting has worked. Someone is supposedly calling me back from nowtv at 2pm however I don't feel most confident with the service provided so far. Can you help?

  • whyNoTvandNoNet why-no-tv-nd-no-net (@whyNoTvandNoNet) reported

    @NOWHelpTeam hi I need nowtv's email address as they keep sending emails with no reply address & no customer issue number. @SkyNewsBiz needs to rename Now to NowTv . And stop staff from replying with ' I'm sorry you feel like that or that way ' etc. Retrain your staff.