Is NOW TV down in Spelthorne District, Surrey, England?
Problems detected
Users are reporting problems related to: crashing, buffering and sign in.
NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Full Outage Map
BufferingProblems in the last 24 hours in Spelthorne District, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at NOW TV
NOW TV is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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Crashing (35%)
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Buffering (33%)
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Sign in (25%)
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Playback Issues (6%)
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Video Quality (2%)
Live Outage Map Near Spelthorne District, Surrey, England
The most recent NOW TV outage reports came from the following cities: London, Ealing, Wembley, Hampstead, Isleworth, Acton, Slough, Morden, Ruislip, Feltham, Northolt, Hounslow and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Crashing | |
| London |
Buffering | |
| Wembley |
Sign in | |
| London |
Sign in | |
| Ealing |
Crashing | |
| London |
Buffering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
NOW TV Issues Reports Near Spelthorne District, England
Latest outage, problems and issue reports in Spelthorne District and nearby locations:
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Matt
(@MattX1971) reported
from
Hillingdon, England
@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !
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Peter Faiers
(@PVPCatford) reported
from
London, England
@NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!
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Bee Thalia 🐝🏍️🏊🏼🏖️☠️
(@juicyjamieson) reported
from
London, England
@NOWTV Did you not notice the screenshot of live chat NOT WORKING
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV There are serious technical issues to renew payment details in their website. Online help is very close to useless, and phone customer services only deals with broadband enquiries. A total disgrace !
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Chris KEEP YOUR MASK ON Merriman
(@ChrisTheDJ) reported
from
London, England
I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv
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Theo M-T🏎🏁✝️
(@BowenKnight_24) reported
from
Spelthorne District, England
NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬
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Luis Costa
(@CostaLuis5) reported
from
Farnham Royal, England
@NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!
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Joseph Noble
(@josephnoble70) reported
from
West Molesey, England
@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted
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Gary Lager
(@Garrardinho) reported
from
London, England
@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.
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Orla Barry
(@orla_barry) reported
from
London, England
@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?
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Anna 💃🏻
(@AnnaLou88) reported
from
London, England
@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.
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Jack Davies
(@jackaarondavies) reported
from
Merton, England
@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.
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Ugur Akdemir ↻
(@urakdemir) reported
from
Richmond, England
@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv
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Jon Platt
(@jonplatt89) reported
from
Hillingdon, England
Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****
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Aaron Conor Jolley
(@aaron_jolley) reported
from
Kensington, England
@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv
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Pankaj Gupta
(@Pankaj16789) reported
from
London, England
@NOWTV @NOWTV_It please help to get this fix.
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Kruk
(@josh_kruk) reported
Why are Sky Sports streams on NowTV through a Chromecast sooo **** the quality is barely HD and always freezing 🤬
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lucyloo
(@lucyloo39579103) reported
@NOWTV why is my account just saying cannot connect please try again later? I want to watch the match now. It has been like this for weeks!!! And there is nowhere to get help.
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Richard Gledhill
(@RichardGledhill) reported
@NOWSport Hi, major problems with buffering and playback stability yesterday and today when using Chromecast (both old Chromecast Ultra and latest Chromecast TV). Fine on NowTV box and PC application. Can you fix Chromecast streams please? Thanks.
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FPL DABBY
(@FPL_Dabby) reported
@fpl_phenom Yeah so I'm with BT for internet and TV & then pay extra for Sky Sports on tv and it also gets me access to Nowtv for consoles ect Ive tried that and found it doesnt work, they know of the issue and are trying to fix but dont seem to be in any rush. Guessing an app update soon
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David Waywell
(@DavidWaywell) reported
Oh, great. Match might be abandoned and after I'd gone to such great lengths to keep the time clear of carers and after I'd activated the damn NowTV ticket... Pretty much had it with football this year. Gary Neville can piss off too with his awful & hypocritical takes.
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Catchy Shoe
(@CatchyShoe) reported
@jerryduk @NOWHelpTeam I’ve been disconnected since 16:30. The nowtv webpage says there are issues in North London. Do you have any updates on this?
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-𝓙𝓮𝓻𝓻𝔂 𝓓𝓪𝓿𝓲𝓼 ☮️3.5%
(@jerryduk) reported
Anybody else having #NOWtv broadband or internet problems? My modem thinks it's connected but there's no internet. I've tweeted to @NOW I'm in the Southampton NewForest area.
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KiaRebecca
(@Kia_Who_) reported
@bt_uk can you help... again? I purchased NOWTV through BT and I’ve followed all the steps suggested when getting this code and nothing. In 15 mins it will have been 3 hours. I want to enjoy being a customer but issue after issue 😭
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Matt R
(@AhhRickyBobby) reported
@NOWTV @NOWSport After 2 days worth of emails you advise me my issue has been escalated. 3 days after that you emailed me to say you haven't heard back from me!?!? Emailed you back 5 days ago to ask what's going on - no response #NowTV is a joke...
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Jen Corrigan
(@Jen_Corrigan82) reported
@NOWHelpTeam Ok thank you I will do but can you advise why I am having the issue when opening NOWtv? The home page sticks with your logo and the circle spinning timer?