NOW TV

Is NOW TV down in Spelthorne District, Surrey, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Spelthorne District, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Spelthorne District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Spelthorne District, Surrey, England 10/10/2025 20:30

At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (39%)

    Crashing (39%)

  2. Buffering (31%)

    Buffering (31%)

  3. Sign in (17%)

    Sign in (17%)

  4. Playback Issues (12%)

    Playback Issues (12%)

  5. Video Quality (%)

    Video Quality (%)

Live Outage Map Near Spelthorne District, Surrey, England

The most recent NOW TV outage reports came from the following cities: London, Hammersmith, Richmond, Ealing and Southall.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Sign in
United KingdomLondon Buffering
United KingdomLondon Crashing
United KingdomLondon Crashing
United KingdomHammersmith Sign in
United KingdomLondon Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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NOW TV Issues Reports Near Spelthorne District, England

Latest outage, problems and issue reports in Spelthorne District and nearby locations:

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV Update of card payment details in the website doesn’t work. Horrible customer service. The worst I have seen in years !

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Noah89334940 Chicken Toaster 🇬🇧 (@Noah89334940) reported from Royal Kensington and Chelsea, England

    @NOWTV I don’t know why I pay for nowtv you can’t even watching anything when you go out! The quality just drops and you can’t see anything even if you got 5G wouldn’t recommend them to anyone. Appalling

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • CostaLuis5 Luis Costa (@CostaLuis5) reported from Farnham Royal, England

    @NOWTV @theheauxmeaux Update of card payment details in the website doesn’t work. Tried it 20 times. Tried to call NowTv as well, but they only deal with broadband calls on the phone. In the end I missed the sports event I wanted to watch, because of this company’s terrible customer service !!

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • bradday14 Bradley Day (@bradday14) reported

    @NOWTV really letting me down recently with all the freezing lately. Being a minute behind the game is bad enough but just lately it is a joke, and whenever you flag it with them it is just blamed on your own internet connection, which must just choose to not work for now tv only

  • FOWfilms Dory 66.6% Vaccinated (@FOWfilms) reported

    @seafoamghost NowTV is one of the worst for subs. I've watched things where entire conversations just don't get subbed

  • roscaf roscaf (@roscaf) reported

    @zenbuffy @disneyplus bit nuts ye, netflix nowtv and tg4 apps work fine on lg. but disney and rte are flakey

  • lisbon9707 Lisbon (@lisbon9707) reported

    @NOWHelpTeam My card was compromised. They bought nowtv. My card was changed and yet you continued taking payments. It’s called fraud, and worse still, like this, you won’t talk to anyone! How do you resolve that issue in customer support with speaking ?

  • AbiWebb217 Abi (@AbiWebb217) reported

    @NOW Not for the NowTV stick you can’t! All the ones on amazon only work for the box. Or you can get a remote with a stick but I already have the stick.

  • Elmono404 Elmono (@Elmono404) reported

    @dizzydarkrai @Ankaman616 The cost is also an important point. When I was a student I used to stream games, only bought subscriptions when in full-time work and could afford it. Even now I struggle to justify the ~£50 monthly cost for NOWTV+BT when I pay less than that for TV Lic (BBC), Netflix AND Amazon

  • johngreenemusic John Greene Music 💙 #FBPE (@johngreenemusic) reported

    Why is Sky sports Football via NowTV dropping quality so regularly ? I've done all the maintenance, it's not me and it only happens on Prem Football, even on adverts !!! If it's bandwidth sort it out, I'm paying for this.

  • VeganStar2001 VeganStar2001 (@VeganStar2001) reported

    Hi , fix the Amazon Prime app on Nowtv devices @JeffBezos @primevideouk . I've sent in multiple reports & after months the app is still a mess.

  • ahm_sajid A H M. Sajid (@ahm_sajid) reported

    @OpenreachHelp Hi sending me DM message to keep contacting my provider is not a solution to my issue. I am in contact with NowTV everyday and their backoffice also contacting Openreach and resolve this issue, but it seems there is an indefinite delay from your side. I should have never left VM

  • SanjayS87236379 Sanjay Sharma (@SanjayS87236379) reported

    @MartinSLewis Changed home phone provider in January to nowtv using Uswitch. Was told by nowtv everything would be sorted by them. After having paid out last #TalkTalk bill, 3 months later we are still being billed by #TalkTalk for services they're not providing. Please HELP!!!