NOW TV

Is NOW TV down in Richmond, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Richmond, Greater London, England 12/11/2025 01:30

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Richmond, Greater London, England

The most recent NOW TV outage reports came from the following cities: Croydon, Wembley, Southall, London, Islington, Paddington, Fulham, Wandsworth, Hackney, City of Westminster, Greenford, Hammersmith, Hounslow and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Playback Issues
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering
United KingdomIslington Crashing
United KingdomSouthall Crashing

Community Discussion

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NOW TV Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @NOWTV just tried to call about my 82yr old father who’s having trouble with his broadband only to be told he has to ring himself and go through all the options which he would not be able to do. Also refused to call him on the landline. Absolute joke.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • GUYPRESS Guy Press (@GUYPRESS) reported from Chalfont Saint Peter, England

    @NOWTV not working again?!? #btinternetsortitout #IHateSuzie

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinM25305345 Martin Mooney (@MartinM25305345) reported

    @VodafoneIreland   Costing me money Vodafone Gigabit broadband slows every night, WIFI keeps dropping. I have nowtv (€40 pm)for sky sports cannot watch it, Netflix (€15pm)cannot watch it, security cameras cannot work so security is compromised and Xbox live unusable

  • sam_sugarman Sam Sugarman (@sam_sugarman) reported

    To make matters worse, she tried to defend the service I'd had, even though my partners business relies on a fast and RELIABLE connection. In two years with NOWTV we never had a single issue - in 2 months with Virgin, I've had to call customer services every week! (cont)

  • KatyHWrites Katy c'mere to me Harrington (@KatyHWrites) reported

    @NOWTV I have done, and a resolution today would be greatly appreciated after 2 weeks of trying to get the customer service team to help!

  • hurricanetna tahmeed, to you (@hurricanetna) reported

    Trying to use @nowtv on desktop can be a very unpleasant experience, pls work on making a in browser video player

  • EmilyRiordanLee Emily Riordan (@EmilyRiordanLee) reported

    @NOWTV I have also tried to change me password. Still unable to sign in

  • rickopapabuyer Paul Richardson (@rickopapabuyer) reported

    @NOWTV has the worst customer service Iv ever seen, no contact number, after sifting through help pages finally get onto live chat and it times out as their agent hasn’t replied for so long! Disgraceful

  • EmilyRiordanLee Emily Riordan (@EmilyRiordanLee) reported

    @NOWTV impossible to cancel subscription as it is impossible to log in and no one to contact... please HELP

  • jackbremer Jack "interrobang" Bremer‽ (@jackbremer) reported

    @NOWTV I looked into it, and indeed, you don't need to issue VAT receipts, I didn't know that until today. However, that said, it's a bit unfair on the businesses that pay their staff's expenses to not be able to claim that back.

  • OhRemi_ Remi (@OhRemi_) reported

    @NOWTV I keep getting error message "Unable to sign you in, please try again later" every time I try to log in!? ... I also get the same error when trying to reset my password!!

  • JadeeDalgity Jade (@JadeeDalgity) reported

    I have cancelled my subscription to Hayu but nowtv are still charging me £5 a month from May till now! Could someone help please??? @nowtvhelp