Is NOW TV down in Richmond, Greater London, England?
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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.
Problems in the last 24 hours in Richmond, England
The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at NOW TV. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by NOW TV users through our website.
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            Buffering (39%) 
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            Crashing (34%) 
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            Sign in (17%) 
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            Playback Issues (9%) 
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            Video Quality (1%) 
Live Outage Map Near Richmond, Greater London, England
The most recent NOW TV outage reports came from the following cities: London, City of London, Hounslow, Wembley, Hackney, Hammersmith, City of Westminster, Richmond, Ealing, Southwark and Southall.
| City | Problem Type | Report Time | 
|---|---|---|
| Crashing | ||
| Sign in | ||
| Crashing | ||
| Playback Issues | ||
| Crashing | ||
| Sign in | 
Community Discussion
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NOW TV Issues Reports Near Richmond, England
Latest outage, problems and issue reports in Richmond and nearby locations:
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 Aaron Conor Jolley 
    (@aaron_jolley) reported 
    
        from
            Kensington, England Aaron Conor Jolley 
    (@aaron_jolley) reported 
    
        from
            Kensington, England@NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv 
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 Matt 
    (@MattX1971) reported 
    
        from
            Hillingdon, England Matt 
    (@MattX1971) reported 
    
        from
            Hillingdon, England@NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems. 
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 Ugur Akdemir ↻ 
    (@urakdemir) reported 
    
        from
            Richmond, England Ugur Akdemir ↻ 
    (@urakdemir) reported 
    
        from
            Richmond, England@NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv 
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 m 
    (@nocontextmlra) reported 
    
        from
            Lambeth, England m 
    (@nocontextmlra) reported 
    
        from
            Lambeth, Englandwallahi nowtv is the worst streaming platform i’ve ever come across 
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 Anna 💃🏻 
    (@AnnaLou88) reported 
    
        from
            London, England Anna 💃🏻 
    (@AnnaLou88) reported 
    
        from
            London, England@NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks. 
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 Nikki Darke 🏴🏳️🌈 
    (@NikkiDarke) reported 
    
        from
            Paddington, England Nikki Darke 🏴🏳️🌈 
    (@NikkiDarke) reported 
    
        from
            Paddington, England@nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps. 
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 Chris KEEP YOUR MASK ON Merriman 
    (@ChrisTheDJ) reported 
    
        from
            London, England Chris KEEP YOUR MASK ON Merriman 
    (@ChrisTheDJ) reported 
    
        from
            London, EnglandI was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv 
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 Johnfenton 
    (@Jfenton66) reported 
    
        from
            Croydon, England Johnfenton 
    (@Jfenton66) reported 
    
        from
            Croydon, EnglandHas anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered 
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 Bee Thalia 🐝🏍️🏊🏼🏖️☠️ 
    (@juicyjamieson) reported 
    
        from
            London, England Bee Thalia 🐝🏍️🏊🏼🏖️☠️ 
    (@juicyjamieson) reported 
    
        from
            London, England@NOWTV Did you not notice the screenshot of live chat NOT WORKING 
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 Gary Lager 
    (@Garrardinho) reported 
    
        from
            London, England Gary Lager 
    (@Garrardinho) reported 
    
        from
            London, England@nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast. 
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 Orla Barry 
    (@orla_barry) reported 
    
        from
            London, England Orla Barry 
    (@orla_barry) reported 
    
        from
            London, England@nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue? 
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 Paul C 
    (@spiderdirt) reported 
    
        from
            Whyteleafe, England Paul C 
    (@spiderdirt) reported 
    
        from
            Whyteleafe, England@Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality 
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 Jack Davies 
    (@jackaarondavies) reported 
    
        from
            Merton, England Jack Davies 
    (@jackaarondavies) reported 
    
        from
            Merton, England@NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩 
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 Jon Platt 
    (@jonplatt89) reported 
    
        from
            Hillingdon, England Jon Platt 
    (@jonplatt89) reported 
    
        from
            Hillingdon, EnglandCan you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb. 
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 Joseph Noble 
    (@josephnoble70) reported 
    
        from
            West Molesey, England Joseph Noble 
    (@josephnoble70) reported 
    
        from
            West Molesey, England@NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted 
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 Aaron Conor Jolley 
    (@aaron_jolley) reported 
    
        from
            Kensington, England Aaron Conor Jolley 
    (@aaron_jolley) reported 
    
        from
            Kensington, England@NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still **** 
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 Emma O’sullivan 
    (@mum2tyler09) reported 
    
        from
            Islington, England Emma O’sullivan 
    (@mum2tyler09) reported 
    
        from
            Islington, England@NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow 
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 S 
    (@Doryan_Grey) reported 
    
        from
            Croydon, England S 
    (@Doryan_Grey) reported 
    
        from
            Croydon, England**** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence. 
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 Guy Press 
    (@GUYPRESS) reported 
    
        from
            Chalfont Saint Peter, England Guy Press 
    (@GUYPRESS) reported 
    
        from
            Chalfont Saint Peter, England@NOWTV not working again?!? #btinternetsortitout #IHateSuzie 
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 Theo M-T🏎🏁✝️ 
    (@BowenKnight_24) reported 
    
        from
            Spelthorne District, England Theo M-T🏎🏁✝️ 
    (@BowenKnight_24) reported 
    
        from
            Spelthorne District, EnglandNOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬 
NOW TV Issues Reports
Latest outage, problems and issue reports in social media:
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 Vicky Connell 
    (@ConnellVicky) reported Vicky Connell 
    (@ConnellVicky) reported@Michaelrossi81 @btsport I had a whole thing of having to make sure I’d downloaded the BTSport app onto Now then go on my phone to buy the fight then re-login to the app on Now. Changed to a Firestick (with the NowTV app and BTSport app) and it was actually much easier 
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 J 
    (@jxssmitchell) reported J 
    (@jxssmitchell) reported@NOWHelpTeam can someone DM about setting up our WiFi? It was ordered last week and arriving tomorrow but the go live date is the 3rd May which is ridiculous given past tenants used NowTV too. We need WiFi to work and your delays are affecting this 
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 HLG 🕷 
    (@HelenLGateley) reported HLG 🕷 
    (@HelenLGateley) reported@NOW @Roku NowTV app (Version 6.6, Build 1) appears to no longer function on Roku Express + following update on 20th April to Software 11.0.0 Build 4180-50 All efforts to fix have failed No problems on other devices including ancient Roku stick running old software. 
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 why-no-tv-nd-no-net 
    (@whyNoTvandNoNet) reported why-no-tv-nd-no-net 
    (@whyNoTvandNoNet) reported@NOWHelpTeam hi I need nowtv's email address as they keep sending emails with no reply address & no customer issue number. @SkyNewsBiz needs to rename Now to NowTv . And stop staff from replying with ' I'm sorry you feel like that or that way ' etc. Retrain your staff. 
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 John Barnes 
    (@John54Barnes) reported John Barnes 
    (@John54Barnes) reported@sandyrandall25 Mine is. 1095 rent 150 council tax 58 energy bill 25 water 23 B/B phone I have netflix at 10 and Prime at 8 and NowTv at 9 I'm a divorced Father and my Daughter stays Weds 3pm til Sun 10am Don't get C/B or any help towards my Daughter. Earnings B4 OT 1740.00 No OT at moment 
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 Wilko 
    (@Cerberus_Lives) reported Wilko 
    (@Cerberus_Lives) reportedFive years in this ******** flat and I am still getting semi-regular broadband disconnection issues. Called @NOWTV at least two dozen times and between then and @OpenreachHelp I have had ZERO explanations and ZERO permanent fixes. I hate this ******* place so much. 
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 iain 
    (@IAlNSTEWART) reported iain 
    (@IAlNSTEWART) reportednot me spending money to watch one wee race of F1 but NowTv won’t even work or load after i bought the goddamn pass 🫠 
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 Russell Ellis 
    (@Russ80) reported Russell Ellis 
    (@Russ80) reported@The_Rising_TV @skytv @NOWTV Is this not just a Lovely Bones rip off? Which by the way was dreadful in itself, book and film, and not the amazing work everyone thinks. 
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 Brian 
    (@1BrianSM) reported Brian 
    (@1BrianSM) reportedNowtv app is the worst 
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 James Hunter 
    (@thejameshunter) reported James Hunter 
    (@thejameshunter) reported@NOWTV Why do you make it so difficult to contact customer services? Your website doesn't cover my issue and I need to contact a real person. Please can you give me an email address for broadband or a link to online chat service manned by humans? I don't have time to wait on hold