NOW TV

Is NOW TV down in Richmond, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Richmond, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Richmond and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Richmond, Greater London, England 05/09/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Buffering (32%)

    Buffering (32%)

  2. Crashing (30%)

    Crashing (30%)

  3. Sign in (27%)

    Sign in (27%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (2%)

    Video Quality (2%)

Live Outage Map Near Richmond, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Harringay, Croydon, Ealing, Bermondsey, Weybridge, Holborn, Isleworth, Southwark, Tower Hamlets, Paddington, Camden Town, Woking, Fulham and Watford.

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City Problem Type Report Time
United KingdomLondon Crashing
United KingdomHarringay Crashing
United KingdomLondon Crashing
United KingdomCroydon Crashing
United KingdomLondon Sign in
United KingdomEaling Buffering

Community Discussion

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NOW TV Issues Reports Near Richmond, England

Latest outage, problems and issue reports in Richmond and nearby locations:

  • CCsucksatGolf CC (@CCsucksatGolf) reported from Camden Town, England

    Its incredible that NowTV charges you £60 a year for ‘boost’ which means you can watch in HD. £60 extra for what should be the base minimum quality a consumer would expect. And by incredible, I mean an absolute disgrace

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • PVPCatford Peter Faiers (@PVPCatford) reported from London, England

    @NOWTV I have been been getting an unable to load sign in, please try again later for 3 weeks. I’ve tried multiple browsers and reset password. Please help!

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • Pankaj16789 Pankaj Gupta (@Pankaj16789) reported from London, England

    @NOWTV @NOWTV_It please help to get this fix.

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • veetmaya LeaseholdJail 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@veetmaya) reported from Camden Town, England

    @NOWTV why do I keep getting the same error code ?

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam Not sure what you mean. The mobile data on my phone is linked to another network? My issue is the Nowtv Hub constantly struggles with sports, im watching Premier Sports on Amazon prime through my tv now - The picture quality is poor and the signal falls out consistently.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • peplow_rich Rich Peplow 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@peplow_rich) reported

    @NOWTV so you haven't actually resolved any of the issues? What am I supposed to do with my subscription now?

  • WeegieFM WeegieFM (@WeegieFM) reported

    @NOWTV The issue has remedied itself now. The issue wasn't with the pass, it was with the 'sign in' facility which wasn't working on either app or chrome. Once the sign in feature started to work again all was fine.

  • kerriemccabe Kerrie McCabe (@kerriemccabe) reported

    .@NOWTV pleaaaase let me cancel my account! Every single time I try to Log in to cancel I get a “unable to sign In” error message. It’s impossible to speak to a human, too. This is ridiculous!

  • romileykid Mark 🐝💙🎗🏌️‍♂️💯 (@romileykid) reported

    @mullsymcfc @LucySD_ Agree with that. The broadband is brill, but the customer service from Virgin is terrible. Don’t like Sky either. I’m with BT now that has a NowTV package attached. No complaints so far

  • leighharvs chels 👑 (@leighharvs) reported

    @NOWTV Your online help is no help! You have to jump through a thousand hoops and you still cannot contact anyone!! Please refund me now

  • outlawscotsman ~Daz 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿~ (@outlawscotsman) reported

    @NOWTV I have an “49 Inch LG UHD 4K Smart TV” and every time I tried to enjoy the Darts last night it constantly kept cutting out and saying that it was unable to load, I hope I’m not going to have the same problem tonight when I try to enjoy the darts.

  • Sophiane77 SophianePapi (@Sophiane77) reported from Reading, England

    @NOWTV - is there an issue chrome casting from the app at the moment is it just a fault on my end?

  • theonlywayisup Her Holiness Pope Mrs Trellis, the 1st (@theonlywayisup) reported

    @NOWTV If you ever fix the bloody system so it actually works, I might. Until then, bog off

  • NOWTV NOW TV (@NOWTV) reported

    @GeminiGamesno1 That could be the problem, if it does not say anything on it it is a secondary socket. With nowtv you have to be connected to a BT or Open Reach socket. Do you mind doing me a favour and looking in the home to see if another socket is there and let me know please

  • macblogs1 MacBlogs (@macblogs1) reported from Motherwell, Scotland

    Now tv has to the worst broadband, just ordered and set up virgin broadband, cancelling now tv Monday 🙌 @NOWTV @nowtvhelp