NOW TV

Is NOW TV down in Merton, Greater London, England?

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NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Merton, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Merton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Merton, Greater London, England 12/11/2025 15:25

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Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (29%)

    Buffering (29%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (11%)

    Playback Issues (11%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Merton, Greater London, England

The most recent NOW TV outage reports came from the following cities: London, Leyton, Croydon, Wembley, Southall, Islington, Poplar, Paddington, Fulham, Wandsworth, Hackney, Newham, City of Westminster, Greenford and Hammersmith.

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City Problem Type Report Time
United KingdomLondon Crashing
United KingdomLeyton Crashing
United KingdomCroydon Playback Issues
United KingdomWembley Crashing
United KingdomSouthall Sign in
United KingdomLondon Buffering

Community Discussion

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NOW TV Issues Reports Near Merton, England

Latest outage, problems and issue reports in Merton and nearby locations:

  • Garrardinho Gary Lager (@Garrardinho) reported from London, England

    @nowtvhelp I am currently using the NowTV Player software on PC w/ a HDMI cable to my TV. This works OK but occasionally this freezes and the video & audio go out of sync which wasn't an issue with Chromecast.

  • AnnaLou88 Anna 💃🏻 (@AnnaLou88) reported from London, England

    @NOWTV Hi, are you having issues at the moment? I am unable to sign into my online account to change a subscription. Thanks.

  • josephnoble70 Joseph Noble (@josephnoble70) reported from West Molesey, England

    @NOWTV what's going on? #NowTV player takes ages to load, then crashes! Error code 20001 - will #cancel if it's not sorted

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOWHelpTeam is once again glitchy. I purchased this service to watch the @lionsofficial tour and I have yet to watch a game in focus. It’s a blurry mess, I have done all your trouble shooting and it’s clear that your service is just not good 👎👎 #nowtv

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • spiderdirt Paul C (@spiderdirt) reported from Whyteleafe, England

    @Daniel17270375 @Snyder_Cut_240 Probably Virgin. Nowtv isn’t great quality

  • juicyjamieson Bee Thalia 🐝🏍️🏊🏼🏖️☠️ (@juicyjamieson) reported from London, England

    @NOWTV Did you not notice the screenshot of live chat NOT WORKING

  • mum2tyler09 Emma O’sullivan (@mum2tyler09) reported from Islington, England

    @NurseEmilyE @NOWTV It’s the worst possible time for it to go down when we’ve got live lessons tomorrow

  • NikkiDarke Nikki Darke 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@NikkiDarke) reported from Paddington, England

    @nowtvhelp 9.4.3 build 4079-56 This one is the worst one. They are all the same stick so I guess the same software version. Only happens when watching things through NowTV not any other apps.

  • BowenKnight_24 Theo M-T🏎🏁✝️ (@BowenKnight_24) reported from Spelthorne District, England

    NOWTV & Virgin Media are playing silly buggers on my PS4. My phone, MacBook & iPad all work fine but the one platform I need to work, keeps freezing and buffering🤬

  • jackaarondavies Jack Davies (@jackaarondavies) reported from Merton, England

    @NOWTV You guys have the best content, but the worst / most unstable interface of all streaming services! Please sort it out for the love of god 😩

  • MattX1971 Matt (@MattX1971) reported from Hillingdon, England

    @NOWTV Yes they said there was no known issues when as clear as day there was. And yes, when I attempted to start watching the game i could login but not stream it. You can see by the screen shot I sent loads of people had problems.

  • urakdemir Ugur Akdemir ↻ (@urakdemir) reported from Richmond, England

    @NOWHelpTeam Apple TV app doesn’t stream anything since yesterday. I tried reset, reboot, restart and reinstall, but it didn’t help. Is this a known issue? #nowtv

  • jonplatt89 Jon Platt (@jonplatt89) reported from Hillingdon, England

    Can you watch Sky Sports Cricket Red Button on NowTV? Can't work out it i'm just being dumb.

  • Jfenton66 Johnfenton (@Jfenton66) reported from Croydon, England

    Has anyone else had problems with Vodafone over their cancellation of nowtv from the entertainment package, won’t alter my contract and won’t even get a manager to call me to discuss, worst customer care service I have ever encountered

  • ChrisTheDJ Chris KEEP YOUR MASK ON Merriman (@ChrisTheDJ) reported from London, England

    I was so wrong about Peacock not coming to the UK - still trying to work out how it plans to coexist as a distinct product with Sky. Most of the launch content is already streaming via #skyq and #nowtv

  • orla_barry Orla Barry (@orla_barry) reported from London, England

    @nowtvhelp Its still down. I don’t have either Nowtv stick or chromecast? So what’s the issue?

  • iwitteronandon Eugene Lynch he/him #BLM 🇪🇺🏳️‍🌈🏳️‍⚧️🇮🇪🇬🇧 (@iwitteronandon) reported from Poplar, England

    @jongreydavies @WasOnceLoved @NOWTV We had the same thing a while back. The new app is shiny and plays a musical note when opened It is also even harder to use than the old one. The search function is infuriatingly terrible (no voice). We get around this by using the Apple Remote app on an iPhone and typing.

  • Doryan_Grey S (@Doryan_Grey) reported from Croydon, England

    **** @NOWTV Every month for last 1.5 years, they turn my internet off because payment system broken. Lost three weeks of income because they ****** up line upgrade. Now I cancelled my contract per Nov. 8th and they turned it off over a week early. The ******* incompetence.

  • nocontextmlra m (@nocontextmlra) reported from Lambeth, England

    wallahi nowtv is the worst streaming platform i’ve ever come across

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • QueenGallifreya ℚ𝕦𝕖𝕖𝕟𝔾𝕒𝕝𝕝𝕚𝕗𝕣𝕖𝕪𝕒 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@QueenGallifreya) reported

    @SimonThomasTV @SkyUK I had the exact same last year - sky couldn’t be bothered trying to fix it, it went on for 5 months ! I left them in the end! Using the tv apps & NowTV, Netflix etc instead now.

  • rmclancy Rachel Clancy (@rmclancy) reported

    @NOWTV any chance you actually want to speak to your customers when there's an issue or do you enjoy having us go through a maze of useless crap and information which never answers my questions?

  • Katy_mo Katy (@Katy_mo) reported

    Honestly not sure what I'm actually paying for with @NOW, first reported an issue with my service back in May, we're now almost in August and I'm STILL being sent round in circles by tech support who refuse to acknowledge the problem. #nowtv

  • ssempreliberaa c a r a (@ssempreliberaa) reported

    @MaRaineyBlues Aww I bet they would help! The Hobbit films aren't free anywhere that I can see, but LOTR is on nowtv, if you've got the sky cinema access x

  • DaveWelshDev DaveTheDev (@DaveWelshDev) reported

    @SkyHelpTeam This is connected to the fire yesterday. We’ve never had problems before this so in doubt very much it’s anything inside the home. Also I’m with NowTV not sky so can’t sign into your website and NowTV offer no help on theirs

  • tubbsmcguire Tubbs McGuire (@tubbsmcguire) reported

    Oh great. Been waiting for @nowtv engineer to arrive, no sign so called and apparently there’s a problem with installation that they hadn’t bothered to call me about. So they were never coming. And now it’s 72 hours for an update. What a waste of time.

  • aaron_jolley Aaron Conor Jolley (@aaron_jolley) reported from Kensington, England

    @NOW is the worst service I have had ever. I live in zone 1 central London and I purchased it for @lionsofficial tour. I have yet to watch a game in the crystal clear view I had hoped for. 👎👎👎🤬 #nowtv and yes I have done all your troubleshooting, and it’s still ****

  • enya11427314 enya (@enya11427314) reported

    @NOWTV we were told it would definitely work by midnight and not to worry. Midnights been and gone and still no WiFi. Now to be told we have to wait AGAIN for a new engineer, is extremely frustrating. Not a great start now tv

  • _Joannesmith Joanne Smith - Jo (@_Joannesmith) reported

    @MEFoggyDog Not much help for this afternoon, but I use a Now TV stick/box. Can access all catch up channels plus subscription channels, Netflix, Prime, Nowtv. I'd be lost without it (don't need to subscribe to nowtv - I dip in and out depending what's on, and what offers they send me).

  • chloe_brind Chloe Brind (@chloe_brind) reported

    @RokuSupport I bought a Roku this week but I don’t get an option to log in on NowTV. It just says “sorry there was an error in the player, unable to load video” but I’ve never logged in. Please help?