NOW TV

Is NOW TV down in Burntwood, Staffordshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Burntwood, Staffordshire, England 12/09/2025 18:05

December 09: Problems at NOW TV

NOW TV is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (37%)

    Crashing (37%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent NOW TV outage reports came from the following cities: Wednesbury, Birmingham, West Bromwich and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWednesbury Crashing
United KingdomBirmingham Crashing
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBurton upon Trent Crashing
United KingdomBirmingham Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • sym_s Symmie (@sym_s) reported

    @NOWTV your website form has an error, your website site doesn’t recognise my account and sends me to sky. Then sky doesn’t recognise my account either. No one picks up the phone or I get sent to a number which doesn’t work.

  • scotwomenrugby Scotland Women's Rugby Stories (@scotwomenrugby) reported

    @NOWHelpTeam It's not an error with the app, it's a complaint about NowTV not providing something which should be basic

  • TerryBarclay18 Terry Barclay (@TerryBarclay18) reported

    @NOWTV your update a few months back has been ******* terrible. Why have I just been kicked out of watching the beginning of the All Blacks vs France game without being able to watch it?? Why will you not let me rewind the allotted time to watch the game??? ******* useless

  • sym_s Symmie (@sym_s) reported

    @NOWTV please help. I have spent 3 days in a loop trying to get a hold of you - because you are charging me double the contract rate.

  • jrodwyer Julia O'Dwyer 🎗️🎗 (@jrodwyer) reported

    @NOWTV Help What is wrong no terrestrial TV for 3 days ?

  • sym_s Symmie (@sym_s) reported

    @NOWTV what started as a simple inquiry has now turned into frustration 1!; anger at being unable to get any help. I now want to cancel but can’t get in touch to do that either

  • chrissieroyal @chrissieroyal (@chrissieroyal) reported

    @linda_lamond Hi - sorry to bother you, but did you get your NowTV F1 problem sorted? We’ve got it too, so frustrating!

  • The_ShuttleBus George (@The_ShuttleBus) reported

    @SkyHelpTeam Heya. I have a @NOWTV broadband account, but they are pointing me to Sky now. When I login on either site there is no active account showing, but money is being taken from my account and I am having problems with my BB connection. 1/2

  • the_aze The AZE (@the_aze) reported

    If you're looking to get @NOWTV Sports be aware that you only get access to "live" sports while the game is live - then, you may be able to watch "highlights" a day or so later If you're at work while the #Lions2025 match is on you won't be able to watch it when you get home

  • Katielynn2507 Katie 𓎡𓄿𓏏𓏭𓇋 (@Katielynn2507) reported

    @xToniBx Busy busy at work, but enjoyed watching S2 of Dead City that was amazing! I’ve heard that S3 of Daryl Dixon will make its way onto NowTV later in the year