NOW TV

Is NOW TV down in Burntwood, Staffordshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Burntwood, Staffordshire, England 12/14/2025 10:00

December 14: Problems at NOW TV

NOW TV is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (38%)

    Crashing (38%)

  2. Buffering (30%)

    Buffering (30%)

  3. Sign in (21%)

    Sign in (21%)

  4. Playback Issues (10%)

    Playback Issues (10%)

  5. Video Quality (1%)

    Video Quality (1%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent NOW TV outage reports came from the following cities: Wednesbury, Birmingham, West Bromwich and Burton upon Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomWednesbury Crashing
United KingdomBirmingham Crashing
United KingdomWest Bromwich Sign in
United KingdomBirmingham Crashing
United KingdomBurton upon Trent Crashing
United KingdomBirmingham Buffering

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • Kirsty_x85 𝒦𝒾𝓇𝓈𝓉𝓎 (@Kirsty_x85) reported

    @NOWTV WiFi, I've never had problems with this before

  • NOWTV NOW TV (@NOWTV) reported

    @jtownley90 Do you get this issue with any other apps or is just with the NowTV app, James?

  • tonyflaig anthony flaig (@tonyflaig) reported

    @NOWTV Has NOW TV considered improving their customer service I don't quite understand and why it is so difficult to access account information such as payments and why it is only seems to be accessible on your websites help section surely it should be detailed in my account?

  • leonslay_ leon (@leonslay_) reported

    I’ve been searching for a movie to watch for about and hour someone help pls i have prime, netflix & nowtv

  • JordanLoook Jordan Look (@JordanLoook) reported

    @NOWTV The Now TV app on my smart TV. I've had this problem a fair few times now. Sometimes its perfect quality sometimes its buffering and goes pixilated. I pay £40 with a "FULL HD BOOST"+Movies. Just not good enough for £40 a month. My Internet is perfect so it can't be that.

  • bestfilmeverpod Best Film Ever Podcast (@bestfilmeverpod) reported

    @NOWTV Can we not fix the apostrophe error? "Ogres are like onions"

  • rjheathfield Richard Heathfield (@rjheathfield) reported

    @PipSinks @NOWTV I once solved a similar problem by "losing" my bank card and being issued a new one with a different CSC.

  • JamesHydenDJ James Hyden (@JamesHydenDJ) reported

    @TheWizardOfIce @NOWTV So boring. I actually started doing some work during the second half.

  • NinaHar87768503 Nina Harris (@NinaHar87768503) reported

    @NOWTV please can you DM me. Need help with my account and can’t log in to get help. Thanks