NOW TV

Is NOW TV down in Burntwood, Staffordshire, England?

Some problems detected

Users are reporting problems related to: crashing, buffering and sign in.

NOW TV is a subscription over-the-top internet television service operated by British satellite television provider Sky. NOW TV offers contract-free access to Sky's premium channels, such as sports, movies and entertainment.

Problems in the last 24 hours in Burntwood, England

The chart below shows the number of NOW TV reports we have received in the last 24 hours from users in Burntwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

NOW TV Outage Chart in Burntwood, Staffordshire, England 02/16/2026 19:15

February 16: Problems at NOW TV

NOW TV is having issues since 11:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by NOW TV users through our website.

  1. Crashing (35%)

    Crashing (35%)

  2. Buffering (27%)

    Buffering (27%)

  3. Sign in (26%)

    Sign in (26%)

  4. Playback Issues (9%)

    Playback Issues (9%)

  5. Video Quality (3%)

    Video Quality (3%)

Live Outage Map Near Burntwood, Staffordshire, England

The most recent NOW TV outage reports came from the following cities: Birmingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Buffering
United KingdomBirmingham Buffering
United KingdomBirmingham Buffering
United KingdomBirmingham Sign in
United KingdomBirmingham Buffering
United KingdomBirmingham Crashing

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

NOW TV Issues Reports Near Burntwood, England

Latest outage, problems and issue reports in Burntwood and nearby locations:

  • ibaird73 Ian Baird (@ibaird73) reported from Birmingham, England

    @nowtv Can’t access my day pass to Sky Sports. Rebooted everything. Other passes are working fine. Others seem to be having issues with @SkySports too! Help!

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Within 24 hours of me ringing @virginmedia, we’re up and running with broadband (it’s also dead fast, bonus) 👏🏼 If anyone is considering @NOWTV for internet, PLEASE don’t bother. They are honestly the worst provider I’ve ever come across.

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    Hey @nowtv @nowtvhelp please give Ferruccio from your call centre a raise!!!!! We didn’t 100% get to the bottom of my issue (shock) but he cheered me up with chats about Animal Crossing and RuPaul’s Drag Race. Top guy - please be my pal x

  • _Rachele_ Rachele (@_Rachele_) reported from Birmingham, England

    . @NOWTV HELP ME PLS 😭 For about a year I've not been able to update my watch list - every time I try to add to my TV it's not letting me again saying: "sorry we're having trouble updating."

  • CraigDHoare Craig 🌹 (@CraigDHoare) reported from Birmingham, England

    @NOWTV Please make the app better...constant issues streaming via TV. Internet connection is fine.40 quid a month for "something's not right "

  • sophiemorbey morble (@sophiemorbey) reported from Birmingham, England

    PSA: Now TV are the worst company I’ve ever had the displeasure of coming across. Poor and rude customer service and STILL no working broadband, despite being promised it would be yesterday. @nowtv @nowtvhelp YOU SUCK.

NOW TV Issues Reports

Latest outage, problems and issue reports in social media:

  • JVLGallagher Justin Gallagher (@JVLGallagher) reported

    @nowtvhelp there appears to be an issue with the sound on Nowtv. The sound is constantly stutter. I’ve checked my tv, soundbox and virgin box, there is no issue with any of them. When will this be sorted please.

  • bettyford05 Betty (@bettyford05) reported

    @NOWTV your help page does not resolve my issue. It seems impossible to contact you. I need to speak to a human!

  • thoughtcat Rik (@thoughtcat) reported

    @SoozUK @NOWTV Mine occasionally disappears across apps. Last night all my TV apps randomly decided not to cast, with an unexplained error. Then today it’s fine again. None of this is helpful, but hopefully you won’t feel so alone in this dystopian TV hell.

  • hypermole80 Gary (@hypermole80) reported

    @NOWTV @nowtvhelp Your new player needs work. Audio stutter, Subtitles not synched properly and what quality is it supposed to be streaming at since it looks not close to 1080p? Why change the old player worked fine?

  • Bluemeanie99 bluemeanie (@Bluemeanie99) reported

    @nowtvhelp how do I get hold of someone regarding nowtv stick, your help options just send you round in circles....?

  • CBallHitBallRun Angie (@CBallHitBallRun) reported

    @Bleasedog @NOWTV Have you googled the issue? Last time I had an unfathomable problem it was bc the service was not compatible with my TV and caused problems. It was Disney+ and LG televisions. They just don’t like each other!

  • joeypoey jo (@joeypoey) reported

    @MartinSLewis Plusnet £23.99. No idea what speed but never had any problems. Used to have virgin and tv package but it was getting so expensive. We not have nowtv it’s so much cheaper.

  • cuIIenswhore eli🎃haunting woosh (@cuIIenswhore) reported

    @nowtvhelp @NOWTV hi i just moved in to a new flat and the wires to the master socket are damaged and we need an engineer. I’ve been trying to live chat but it keeps linking me to articles. could you help?

  • Bleasedog Ian Blease (@Bleasedog) reported

    @NOWTV Okay, done that. What next? Still having the same issue

  • welshy_82 Jonathan fry (@welshy_82) reported

    @Bleasedog @NOWTV I’ve had the same issue tonight. 4K smart box worked when first setup this morning apart from Netflix. Factory reset and now getting nothing other than the same error you’re getting