O2 outages and service status in West Dereham, England

Problems in the last 24 hours in West Dereham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in West Dereham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports Near West Dereham, England

Latest outage, problems and issue reports in West Dereham and nearby locations:

• 
  Paul Nobbs (@Fenlandbirding) reported 28 minutes ago from King's Lynn, England

  @O2 I have never had such poor customer service in my lifetime. I have an issue with a bill where a credit of over £2000 is supposed to be added to my account because you wrongly added it to my last bill. This has been on going since 2nd June. Nobody seems to be able to do it!!

• 
  Paul Nobbs (@Fenlandbirding) reported 59 minutes ago from King's Lynn, England

  I have put in a formal complaint and haven’t heard anything since receiving the acknowledgement email over a week ago. @O2 got anything to say about this poor service?

O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mighty Tinman (@Mighty_Tinman) reported 11 minutes ago

  @kokeshimum @O2 Why on earth have you stayed with O2 for 15 years? Of the 4 (now 3) operators, they are easily the worst.

• 
  Andrew Butler (@AndrewButlerNet) reported 11 minutes ago

  @kokeshimum @O2 Firstly, how I miss Huddersfield. I'm now in Devon. I get better signal on the little train that goes up to The Eiger than I've ever done in Exeter.

• 
  Dowager Duchess Louise Ryder (@LJRyder16) reported 12 minutes ago

  @kokeshimum @O2 Same in Bristol Patchy/no signal in many areas Report it-O2 claim 'they're working on a mast' It never improves Its just sometimes worse than others

• 
  stuart wall (@StuartWall34) reported 14 minutes ago

  @kokeshimum @O2 I switched from o2 to EE because of poor coverage

• 
  JAMIE HARRIS 💙 🇺🇦 🇪🇺 (@gardenyjamie) reported 16 minutes ago

  @kokeshimum @O2 Apparently the phone companies are deliberately shutting down the 4G antennae so that everyone switches over to 5G.

• 
  dr_yugoslavia444 (@jonR1939056) reported 21 minutes ago

  @kokeshimum @O2 Because the UK internet infrastructure is old, it's a patchwork of systems from different eras. Less developed countries have a newer total network

• 
  Phil M Taylor (@Phil_Taylor_4) reported 23 minutes ago

  @kokeshimum @O2 The whole of UK telecoms is way behind many other developed parts of the world. Everyone has 5G capable gadgets but our networks are generally not up to 5G. More and more devices are connecting so speeds are not keeping up to demand. It’s very very poor.

• 
  Rachael dilloway (@shrewsrachael) reported 23 minutes ago

  @O2 please sort the network out in shrewsbury town centre as I can’t use my data allowance to get online

• 
  Nicole Gallagher (@Ng1x) reported 23 minutes ago

  @O2 sent me to Apple for a diagnosis. Apple confirmed a faulty logic board and dangerous overheating, recommending a replacement. O2 now want to send it away for their own diagnosis, leaving me without a phone. No resolution, no escalation, and ignoring the Consumer Rights Act.

• 
  mysteriousgal (@mysteriousgal) reported 25 minutes ago

  @EnigmaAkila @iz__zy @O2 Wonder when they are going to get to the bottom of it. I have raised a complaint so seem to be getting some action but they still don't know what is causing it.