O2 outages and service status in Torthorwald, Scotland

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Nick Cunningham (@R1verRat) reported 2 minutes ago

  @1stSimona @O2 @o2 Customer service has gone downhill fast since merger too. Can't do so many things in app so have to call or webchat. CS agents seem to be there purely to keep you in a loop.

• 
  Simona Valentina (@1stSimona) reported 2 minutes ago

  @amy_jo_23 @O2 Yes, I noticed that too… the signal is not what used to be

• 
  𝕽𝖎𝖈𝖍𝖆𝖗𝖉 𝕭𝖔𝖔𝖙𝖍 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@BritsB4Boats) reported 7 minutes ago

  I strongly recommend you don't use @O2 Switch Up by post. I did so, against my better judgment, in January -- Royal Mail seem to have lost the phone I sent back, and I've had nothing but problems dealing with O2 trying to resolve the resulting issues since. Despite me having phoned their ****** Indian call centre multiple times, giving them the RM tracking number so they could raise a dispute with RM, O2 repeatedly added device plan charges for my old phone onto my bill, which hasn't been right all year and was in duspute. They've now barred my service out of the blue, despite me having set up a payment plan anyway, and made my first payment towards it, whilst I wait for the account credit for previous phone charges to be processed. Consequently, I can not only no longer make or receive calls, including -- ironically, to O2 themselves -- I can't even use my account on the O2 website. The only way I've been able to contact them was through the messaging service on the app, which was no use at all, and I spent over two hours on it, the vast majority of that time being wasted on waiting for any response at all I'm ******* fuming, and if I weren't tied into a lengthy contract with O2, I'd have left them already

• 
  Keith Shilling (@cuba757) reported 12 minutes ago

  @O2 @1stSimona I’m having similar problems. It used to be so user friendly but no more…. Sort it out O2…

• 
  Ro7068 (@Ro7068) reported 17 minutes ago

  @robininfrance @arokorol @O2 Shut ******** up you anti semite *****.

• 
  nelly77 💙 (@nelster77) reported 22 minutes ago

  @Laughing_Gravy @O2 @giffgaff Ive been on giffgaff for many many years and recently noticed signal in many areas are poor,thinking of switching.

• 
  BARRY (@XBAZAER) reported 22 minutes ago

  @RealDaveB @O2 Good luck getting your account unlocked they locked mine last December an still can't use my o2 app or website constantly told we contact you within 5 working days. phoned them an sent complaint. lucky i can pay over the phone otherwise I'll would be ******

• 
  Dr. Pawan Jain (@drvayu) reported 25 minutes ago

  Hey @O2 – unbelievable Srvc. Requested eSIM via ur app last Thrsdy. Physical SIM dactvtd, eSIM never works. Chat sent me to phon support, phon sent me to store which says “eSIMs are problematic” and thn sent me away for lack of physical ID (in 2026!) @MartinSLewis

• 
  Phil (@Lodovicho) reported 25 minutes ago

  @O2 your website doesn't work, I can't sign in, I can't make payments on it, your ap is terrible, and now you e disconnected my phone without the courtesy of a response from your executive team. I JUST WANT MY ONLINE ACCOUNT TO WORK, YOU'LL THEN GET YOUR DOSH!

• 
  Kieren Bushnell (@kbushnell1975) reported 26 minutes ago

  Never using @O2 ever again. They are an utter disgrace of a company. Avoid at all costs. What a shambles of an organisation you have become.