O2 Outage Report in Torthorwald, Dumfries and Galloway, Scotland

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

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Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

1. 

   Phone (45%)

2. 

   Internet (31%)

3. 

   Total Blackout (19%)

4. 

   Wi-fi (3%)

5. 

   E-mail (2%)

6. 

   TV (%)

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• Sue Suttie (@sue_suttie) reported 5 minutes ago

  @O2 have sent you a DM. Have been trying to get my account sorted out since 17th July. Have spent over 3 hours “talking”(mainly on hold!) with customer services. Please someone get back to me and actually help me out.

• Fanming Xu (@fanming_xu) reported 7 minutes ago

  @O2 @ChrisCarey67 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks

• Moh‘d Qader (@Moh1976) reported 9 minutes ago

  @O2 Love chat m?, not working! Call back ? Not working. O2 community? No answer … hotline ? No English speakers . O2 is a joke !!!!!

• Dale Watts (@Extinguisherman) reported 10 minutes ago

  @StaceyxGraves @O2 They just try to get you to reset network settings, cast doubt that your phones working right, anything other than the networks terrible. I’m on a quest to get other people like BBCWathdog to look into this. Get heard Retweet please

• Jαу (@Jermaine_ManUtd) reported 18 minutes ago

  @O2 any chance of a reply? I’ve been unable to use my phone abroad for 5 days now and I get a reply a day later most of the time? Shocking service

• Dale Watts (@Extinguisherman) reported 18 minutes ago

  @agust_yoonji @O2 Retweet your comment using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags.bed to get this out there, network is clogged up due to greed and lack of investment in infrastructure in my opinion.

• bola. (@bola_sm) reported 22 minutes ago

  I’m sure I’ve spoken to every single person at O2 between May & today and not one single person can sort out my phone @O2 FIX IT.

• Ijaz Hussain (@IjazBigfish) reported 23 minutes ago

  @O2 I have an o2 voucher to use on Monday as part of the ongoing partnership O2 has with certain vendors. When I copy and paste my voucher code, - informs me the voucher is not correct. O2U14000144069861 I had this exact problem some months ago and the voucher was reset for me

• Fanming Xu (@fanming_xu) reported 23 minutes ago

  @O2 @RajaAslam21 hi， I would like to keep my phone number because my phone has been stolen. I have try a lot of time,all of them are failed. I am calling to o2 everyday no one give me help and no one give me feedback. I just want to know the reason why this number swip failed,many thanks

• 𝙺𝚒𝚍 𝟾𝟶𝚜/𝟿𝟶𝚜  (@Kid80s90s) reported 26 minutes ago

  @O2 I’ve been offered £20 credit as I am such a “loyal customer” - Gee thanks. I’m off in May, so for the sake of £42 it’s costing your company hundreds from me. Smart.