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O2

O2 outages and service status in Torthorwald, Scotland

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  • O2 generated 0 outage signals in the last 24 hours around Torthorwald, including 0 direct reports.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MiKe1983_
    Mike (@MiKe1983_) reported

    @O2 I am trying to pay an outstanding balance, passed security etc and got through to someone who said I couldnt pay the balance as the account wasnt in my name. We have tried online and the app and website both lead us down the same path caught in an authorisation loop.....

  • SarahWM45
    Sarah H (@SarahWM45) reported

    One week later and we still haven’t got a response from @O2 about a measly £185! Not even a drop in the ocean to O2. We are only leaving the contract early because we have had no O2 signal for near 2 years. We should not have to pay @MartinSLewis !! No response from O2!

  • aaroncikaya
    Aaron (@aaroncikaya) reported

    @O2 @O2 @O2 ABSOLUTE DISGRACE! Nobody wants to take responsibility for YOUR mistake and I’m being passed around to 3-4 different colleagues who don’t have a clue about what’s going on I got put on hold for long periods multiple times. Awful customer service! You won’t see a penny from me until this is solved! Look at how long they had me on the phone for!!!

  • emmashakeshaft0
    Emma (@emmashakeshaft0) reported

    @O2 I am trying to speak to agent on online chat but it is saying I need to open the 02 app to speak to someone but I am no longer a customer so cannot do this.

  • amy_jo_23
    amy simpson (@amy_jo_23) reported

    @O2 since you joined with @virginmedia my service has been shocking can’t even try and pay my bill with a problem or issue!!! I’m hearing the same thing from lots of people also!!!!! Sort it out

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    .@ofcom have a word with @O2 - Can't top up using 4444 or online - Can't verfiy new PAYG sim number - Can't get though to any real person on Live Chat - Can't get through to anyone on 4445 -Can't get through to anyone on social media Zero customer service at all.

  • humantorch1036
    Johnny Storm (@humantorch1036) reported

    Does anybody work for @o2 The customer service is non-existent. Sort it out.

  • bigfdpgaming
    Furanku (@bigfdpgaming) reported

    The 5G signal on @O2 is so terrible man, barely ever works or loads, had this issue on both iPhone and Samsung, getting rather annoying

  • ScottishGamer74
    Deano (@ScottishGamer74) reported

    @O2 @IwasKayammu1st Yeah having the same problem, service has been poor on a brand new phone. Definitely looking at leaving.

  • Jinja_Owl
    Matt Glossop 🦉💙 (@Jinja_Owl) reported

    @O2 do you actually have any humans working for you. Trying to query a bill amount and going round in circles. Help???