O2

O2 Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 11/25/2025 13:05

November 25: Problems at O2

O2 is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • sonnisamosa Sonia (@sonnisamosa) reported from Urmston, England

    @O2 Yes it says 4G, I have no idea what’s going on. Is there an issue certain areas possibly?

  • kyrstigreen Kyrsti Green (@kyrstigreen) reported

    @O2, is 28585 a legitimate survey number? Can’t get a definitive answer from your customer support.

  • NathFerguson Nath (@NathFerguson) reported

    Since @O2 are not responding to my formal complaint maybe i should complain to @Ofcom instead!

  • Becca_Docherty_ Rebecca-Docherty (@Becca_Docherty_) reported

    @O2 O2 just tried to call, I answer call connects after 10 second the call cut!!! No decency to call back 'manager call back' seriously 0 customer service skills!!

  • mmchugh1978 Michael McHugh (@mmchugh1978) reported

    @O2 I turn my phone off every night this is basic connection #poor and this is since I got my hyper speed 5g compatible phone… it’s slower, poorer connectivity and disappointing… I shouldn’t have to reboot a phone to check socials

  • Markcorby4 TRY HARD WRECKER (@Markcorby4) reported

    @O2 can you do something about the signal in my are of Doncaster it's shocking. Its been like this since I moved I only moved 9 mile n the signal is non existence.

  • feewilson81 MissK (@feewilson81) reported

    Absolutely disgusted with @O2 . Completely unhelpful and I am really gutted that instead if walking out with my eagerly awaited s22 I am instead leaving with a canceled contract. Terrible customer experience. #disapointed

  • LuciousXVIII 🇬🇭💕 (@LuciousXVIII) reported

    @O2 coverage in the IG11 area is actually horrendous How can no1s phone in my house work properly the last 3 days 😫 is there an issue

  • Rob5882 Robert Stump (@Rob5882) reported

    @O2 Poor customer service continues. Another week of long calls and promises of a call back in 24 hours or a call from the complaints team and still no contact and I still have not received the refund due to me or got visibility of when my money will be returned. Not good enough!

  • JimDownSouth JimDownSouth 🇺🇦 (@JimDownSouth) reported

    I appeal to their better nature, showed them what the website states, and @O2 aren't slightly interested. A complaint goes in.