O2

O2 Outage Report in Torthorwald, Dumfries and Galloway, Scotland

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 03/26/2026 05:20

March 26: Problems at O2

O2 is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (45%)

    Phone (45%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (19%)

    Total Blackout (19%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • thatweirdorae Rae Hannah (@thatweirdorae) reported

    @O2 I can’t cancel the order as I can’t access it on MyO2

  • basstzar David (@basstzar) reported

    @O2 how do I give 02 my pac code to transfer my number? I have tried calling 202 but upon stating that I want to give a pac, the line is put down

  • NWorraf Nek Worraf (@NWorraf) reported

    @O2 new customer, paid deposit, passed credit check, received legal docs via email. Then an error on your website. Spoke to customer service, advised to try again. Paid deposit, due to 2nd credit check and system seeing legal docs from previous attempt, declined. What’s going on?

  • ianlewislisa lisa miles (@ianlewislisa) reported

    @Apple @AppStore @O2 I’m totally unsure what to do. My phone won’t accept my Apple ID password I’ve tried every password it could be. I’ve followed all help online but yet still nothing. I need it sorted as I need to download the nhs app due to traveling abroad on Friday. Help

  • UkNmDraii ᡕᠵ᠊ᡃ່࡚ࠢ࠘ ⸝່ࠡࠣ᠊߯᠆ࠣ࠘ᡁࠣ࠘᠊᠊ࠢ࠘𐡏~Draii (@UkNmDraii) reported

    Tf is up with @O2 network?????

  • LancePaters1 𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣 (@LancePaters1) reported

    @O2 ello... I just tried registering a new PAYG SIM I'd bought in store with a £10 Big Bundle, but being told there's no credit. When I phoned 4444, apparently systems are down. How long does it take new credit to register, or are the systems just farged generally right now?

  • cloeAnneSmith .... (@cloeAnneSmith) reported

    @O2 my O2 account won't let me in, won't let me reset password by txt or email, please can someone help me

  • KalEl_WBS simon withers (@KalEl_WBS) reported

    @O2 You should be able to cancel a contract on the app or in a store

  • DanFranklin90 Dan Franklin (@DanFranklin90) reported

    @O2 Hey. I recently bought a new iPhone 13 pro and a new o2 5G sim card. However when I inserted the 5G sim card into the phone, it doesn’t recognise my sim and it still says no service. Can you please urgently look into this? I look forward to hearing from you. Regards, Dan

  • roksiyafet Roksi Yafet (@roksiyafet) reported

    @O2 why do you have physical stores again? I had 3 different issues I needed to resolve, none of which the store ‘could help with’. It’s a shame that you are paying rent and wages to people for them to say ‘call customer service’