O2

O2 Outage Report in Torthorwald, Dumfries and Galloway, Scotland

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Torthorwald, Scotland

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Torthorwald and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Torthorwald, Dumfries and Galloway, Scotland 02/18/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • joanne_l_t Joanne (@joanne_l_t) reported

    @sabphotos69 @O2 I can barely get 3G or make a phone call! The network it’s t fit for purpose! Then they have the audacity to hike their prices!!!

  • GingerMartian Lucy Tempest (RP) (@GingerMartian) reported

    Hi @O2, I'm a UK customer. If I visit France and make a call to a French phone number, will it count as international or local? How about making UK calls when in France?

  • Suhail_K Suhail khan (@Suhail_K) reported

    @O2 can you pls help with visual voicemail? It’s currently not working.

  • imaginelool786 Imaginelool786 (@imaginelool786) reported

    @O2 I am unable to access my account , please help

  • jonsparks1 Jonathon Sparks (@jonsparks1) reported

    @O2 has anyone else found a communication company scared of calling a customer

  • DrDingBat1 DrDingBat (@DrDingBat1) reported

    @BenWarr1 @O2 Doesn't help the call centre was based in South Africa and I couldn't understand most of what he said when taking out the TV package. He said it was free for the sim with the 360 package, it was not! They wanted £25 on top! SCUMBAGS!!!

  • joanne_l_t Joanne (@joanne_l_t) reported

    @sabphotos69 @O2 I’m in DY5, engineers have said the network just isn’t working well in our area, said they might upgrade in the next 2yrs! Told me to go to EE or use Wi-Fi calling…which is fine til I want to leave my house! Joke network!

  • Payno04 MPayne 💙 (@Payno04) reported

    Terrible customer service from @O2. I called them up to cancel a contract I never wanted to take out but was forced to to get a better deal with @virginmedia. They want a cancellation fee, even though I've never used the SIM card and when I phone them up, they cut me off! 👎👎😡

  • samca1 Samantha Carr (@samca1) reported

    Hi @O2 I have a device that doesn’t work I have just spent a delightful hour being passed through 20 members of staff who all claimed they were connecting me to the ‘correct team’ and a manager who told me to hang up and call back?! What is going on this is infuriating!!

  • SticksAndBr1cks Lottie (@SticksAndBr1cks) reported

    @O2 I’ve also just been informed by a friend that this response it a copy and paste response to what she got as she’s having the exact same issues. But she did it in a private chat. Do better, this is shameful.