O2 Outage Report in Swaffham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (32%)
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Total Blackout (14%)
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E-mail (4%)
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Wi-fi (3%)
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TV (1%)
Community Discussion
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Darryl
(@darrylgeorge94) reported
@O2 Hi O2 🥰 I’ve read the terms and conditions. I’m aware of some damage will be present. But that device doesn’t meet your like new terms. It doesnt even meet your grade B terms. It’s a shame really. Always used your like new devices. Gone to ID mobile now for a brand new at £19.99
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Wozzmatic
(@wozzmatic) reported
@O2 I’m trying to sort my Mums account as she has had a brain bleed and is not capable herself. Your password reset for the portal online isn’t working and tells me to speak to customer service but I can’t reach anyone on the phone as it just demands payment. Help!?
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Deborah Brown
(@theblackpetunia) reported
@O2 can't access Google play or make in-app purchases. Saying I'm not online. I've sent you a dm. Hope you can help!
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Sam S
(@sammyjs78) reported
@O2 not happy to find out today ive been paying damage insurance monthly on a phone since the contract taken out out but can't claim the repair to be done as it was done in December. How could I claim in 14 days when I didnt know I had the cover until now?
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Joe Williams
(@JoeyMcSnowy) reported
It's absolutely criminal how @O2 are treating customers. Issue ongoing from February, having to wait 8 days for a complaint reviewer to respond to an email. Then to be informed that from a fault from their side they have put a mark on my credit file! PURE CRIMINALS! STAY CLEAR
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Darryl
(@darrylgeorge94) reported
@O2 Yes, it’s on its way. No real beef with your network. Just a shame about the prices you charge and that your standards have slipped a little on the ‘like new’ devices. Might see you in 2 years time x
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Jon Primett
(@Jon_Primett) reported
@DavidHarperTV @O2 Doesn’t surprise me. Anyone in a customer service or sales role should have impeccable product knowledge in my view! I know my customers will always get that, it’s basic professional pride!!
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Sam S
(@sammyjs78) reported
@O2 I spoke to them and they are putting in a complaint but they've said it is policy that you cant make claim over 14 days, so what is the point in paying on a policy for 2 yrs but can't claim cos I didn't know abt it within the timeframe
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sho
(@sheonasaur) reported
@O2 It’s never been this slow before but there’s apparently no issues.
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Sam S
(@sammyjs78) reported
@O2 Yes theyve put in a complaint but I'm not happy with the outcome and the fact that if I wanted to cancel I had to call bk, after trying to have online chat and 3 calls before I got to talk someone today. Plus being told the phone was a completely different colour