O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 11/29/2025 21:00

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (17%)

    Total Blackout (17%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • triffid_oil_inc Waking Kraken🇳🇵🌈🇪🇺 (@triffid_oil_inc) reported

    To try to save £££ I swapped from @O2 to @ThreeUK but now I don't have my number and both are charging me, lied to by customer service #thanks

  • burningoil1972 🅵……….. ᵗʰᵃᵗ 🇺🇦 (@burningoil1972) reported

    @Caitrionakelly4 @TheO2 @O2 It’s crap at my work . I’m binning it . Rip off business contract anyway . Grumpy ? Yeah

  • hcdw1988 Hannah (@hcdw1988) reported

    Hey @O2 it's been two months and my 4G is still unusable in my local town centre. I'm a pretty angry and disappointed new customer over here 😒

  • swailesfrmwales save the bees (@swailesfrmwales) reported

    @O2 your customer service is awful. Your inshore staff are lovely but useless. I was on hold for 45 mins only to be cut off. Your phone is shoddy and broken less than and year. @VodafoneUK @EE give me 5 more months of this **** show and I'll be in touch

  • AlisonGascoigne AFG (@AlisonGascoigne) reported

    @O2 URGENT, have reported fraud on my account twice, it’s my daughter’s phone. Both times told by your rep to cancel direct debit. Now get notice that account overdue and O2 have cut the calls and data. My daughter is travelling late tonight and cannot use her phone.

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 What resolution??? I haven’t had an email from o2 since 18th May, and that was to advise I can activate my add ons, and a separate one to say I’m getting charged £125. So what the hell are you talking about??

  • Jimmy77uk James Adams (@Jimmy77uk) reported

    @O2 Problems on your website? Trying to upgrade but it's freaking out at the last stages and dropping everything out of my basket... Frustrating!

  • jamesldoyle James Doyle (@jamesldoyle) reported

    @O2 Thanks for the quick reply! Until the phone connects though, you have no visibility of which network you’re connected to. The signal went from Greece at the Airport/Transfer to Turkey at Hotel and even though I changed the network manually, it doesn’t seem right to be charged?

  • sonumatharu82 Sonu (@sonumatharu82) reported

    @O2 There doesn’t seem to be a complaints team. If there is, they definitely are not working!!

  • andyrennie Andy Rennie (@andyrennie) reported

    .@O2 it would be nice to have mobile service in Tq3 !!!! Once again let down, but as normal you will take your payment tomorrow 😡