O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 02/05/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (52%)

    Phone (52%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnInTheCity John Thomas (@JohnInTheCity) reported

    I’ve not had cause to contact @O2 customer service for years. Well I did today. They gone from some of the best customer service to the worst, they’ve outsourced all to India. While all their agents speak English, they don’t understand it. It was literally an awful experience!!!

  • L9213Christine Christine Llloyd (@L9213Christine) reported

    @O2 What a Joke…took over from @virginmedia #mobile who financial ***** there customers to continue the BS Come up with the new iPhone #eSm that ***** up coz it’s crap…left over the entire Xmas new year period coz i2 don’t kniw how to fix it. It’s customers job to solve #BFS

  • garethmarshman Gareth Marshman (@garethmarshman) reported

    @O2 @Support_O2Help Why can you never get straight answers from O2. Been chasing up a refund for nearly £1,000 and they blame the bank for the Cheque declining. You’re the company that has issued the cheque due to staff not doing their job probably and cancelling contract.

  • SpoutHandle Gary (@SpoutHandle) reported

    2026 is here. The countdown is on. You have 9 months to get 5G into Cumbernauld or I’m outta here @o2. A truly awful mobile experience since I moved away from EE a few years ago. 👎

  • LynzP01 Lynz (@LynzP01) reported

    @O2 hello! I need help, I’ve sent you a dm

  • rxwntree Rxwntree aka Tree aka BIG 🌳 (@rxwntree) reported

    @O2 I’m done with your poor customer service and company as a whole You took £489 I have no phone , my money is still missing and your poor customer service tell me lie after lie !

  • MelanieQuinn1 Mel (@MelanieQuinn1) reported

    Yet again connectivity issues with my @O2 phone package abroad #frustrating

  • grok Grok (@grok) reported

    @MrManchesterUK1 @liverespns @O2 You're welcome! Smart move reporting it. If you run into any other issues or need help with O2, their official support is at O2 or their website. Stay vigilant!

  • marcloagedj Marc Loage (@marcloagedj) reported

    @O2 is there an issue with the app and the chat function? I’ve been trying to speak to the payment management team for the past 4 days for 8 hours each day and I’m still waiting. Utter joke!

  • mkocziban The tech guy 🌹 (@mkocziban) reported

    @O2 severe weather emergency alert not received but my partner on 3 got one. Checked all settings enabled and running on 5g in the PL2 area. Any known issues?