O2

O2 Outage Report in Swaffham, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/13/2026 10:40

January 13: Problems at O2

O2 is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • _TheFixer The Fixer (@_TheFixer) reported

    @EjWaterfield @JamboNFT @O2 Doesn’t bother me. Lower monthly payment and I have the option to pay it off if I want plus I never change phones every year as I don’t see the point.

  • Nabby81 David Nabarro (@Nabby81) reported

    @O2 I was upgraded to O2 as part of virgin upgrade which has been a disaster ,I'm currently trying to cancel but now I'm told I need to cancel with O2 seperatly of course now I'm past 14 days of receiving the SIM as it's taken this long to deal with VM pls advise

  • joelipo Joseph Lipson (@joelipo) reported

    @O2 Fancy sorting my issue instead of completely disconnecting my service? Absolutely ******* atrocious. I’m unable to receive calls or texts to even log into banking/paypal. I’m unable to call o2 or access online chat . Send me an address to send my device back. I’m joining EE

  • Leehow93 Leeroy (@Leehow93) reported

    @O2 any reason for no signal? Network status shows all is fine.

  • robhetherington Rob Hetherington (@robhetherington) reported

    @o2 what on earth is going on with your signal? 100yds from Tower Bridge in London SE1 and struggling to get a 4G signal. Basically zero data in central London. Why??

  • RandomCaz 🎶Caz 🎶 (@RandomCaz) reported

    @O2 again having signal issues in LS1 6PJ. This is not the first time. For a major mobile phone company this is not acceptable.

  • MrChrisClarkson 𝘾𝙝𝙧𝙞𝙨 𝘾𝙡𝙖𝙧𝙠𝙨𝙤𝙣 (@MrChrisClarkson) reported

    @O2 Morning. My signal shut off last night. I reported it & you said it was a broken mast. It still doesn’t work today & I’m in central Manchester so there’s no excuse. Please make it work again! I keep getting voicemail notifications but don’t have ability to check them!

  • robbo1969 andrew john robinson (@robbo1969) reported

    @O2 can someone message me directly as I have an issue

  • mclane1994 Chris Cotterill (@mclane1994) reported

    @O2 I wouldn’t bother. The signal in my area for internet doesn’t work at all. Put a complaint in but was told by the store they are getting a lot of complaints but they need a lot for the big bosses to actually act on it. As soon as my contract is up I’m leaving :(

  • DjDomin8 Dj Domin8 (@DjDomin8) reported

    How did @O2 become THIS ****??? Worst data speed in history