O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/02/2026 11:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ireland_stella IrishStella💁🏻‍♀️🤷🏻‍♀️🙅🏻‍♀️🙆🏻‍♀️🤦🏻‍♀️ (@ireland_stella) reported

    @O2 How do I let you know I have changed network without having to call? Thanks

  • meganwillders1 Megan (@meganwillders1) reported

    @O2 Hi, I’ve tried to use your chat feature via my o2 as I can’t dial out and they seem to have made my phone usable, please can you help?

  • whatsnextmummy Megan talbot (@whatsnextmummy) reported

    @O2 I’ve just been looking through my bills and I am being charged £6.66 for Audible I don’t use Audible I used to have an account with them and when I took my contract out with you Amazon started charging me as-well can you help please?

  • Vanessa43473457 Vanessa (@Vanessa43473457) reported

    @O2 how do I cancel my phone insurance? I’ve tried using the app but not getting anywhere! Just want to speak to someone!!!

  • davidwhitfield3 david whitfield (@davidwhitfield3) reported

    @O2 struggling to speak to an operator about my bill. I have received a missed call then a £12.50. No online chat is working can you help? Thanks

  • ElliotBoyceDJ Elliot Boyce (@ElliotBoyceDJ) reported

    @O2 My mum and brothers phones aren’t working due to an o2 issue at your end with their system, this is not relating to network it’s a problem with the set up of their devices. I spoke to the call handler he said he’d book time off to check this due to the complex nature

  • JakeLongworth Jake Longworth (@JakeLongworth) reported

    @O2 Nothing shows in the bolt on section of the app either. 👎🏼 I spent 45 mins on the phone with O2 (upgrades and customer services) on Weds evening and they said it wasn’t showing on my account. I was told I’d get a call back yesterday but never got one. 😒

  • ajx1223p AJ (@ajx1223p) reported

    @O2 We’ve had the issue on multiple phones, I hope your 5G is better

  • carrietrethowan Carrie trethowan (@carrietrethowan) reported

    @O2 are an absolute joke, 30 minutes into the phone call, first person passed me onto the next person with no handover of the reason for my call, 2nd person also can’t help so now on hold for the 3rd person?! Shocking service over this past week..maybe time for a change?!

  • Rachel_Aldis Rachel Aldis (@Rachel_Aldis) reported

    @O2 still waiting for someone to answer at customer services. Awful service!