O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/20/2025 01:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • 6Rangiku9 Jonny Reeves (@6Rangiku9) reported

    @O2 i have a problem with my network on samsung galaxy s22 ultra, I cannot receive or make calls or texts and i have no data connection on my Unlimited eSIM. I CAN'T request help from O2 as i can't call via 202 or any other number as it just drops the call instantly. It started 18th November 2025 early morning. Please can you help me reset my eSIM or check provisions are set up on my account for 4G/5G as my eSIM is constantly connected to WCDMA (900).

  • lucyessex Lucy Essex (@lucyessex) reported

    Counting down the days until I can leave @O2 I never get signal, I can only use WiFi at home. What is the point in paying nearly £70 a month to only use a mobile phone at home. I might as well have a landline. I work in Central London, in this day an age a phone is needed. 😡

  • loobylish Louise Barlow (@loobylish) reported

    @O2 why am I still waiting on delivery of my new phone, delivery update constantly saying more than 4 weeks and never changes, what’s going on?

  • Eb_Merc_Boy69 GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • steveps83 steveps83 (@steveps83) reported

    I swear when living in Kent and on @o2 going through Tonbridge and paddock wood the reception is a joke. It's like being in a dead end location with no service. I thought O2 weren't meant to be good???

  • Wendy22x Wendy (@Wendy22x) reported

    @O2 Hi. I have been trying to get through by phone to cancel my contract - hold times are too long and no response via online chat. How do I cancel without having to call? I have my PAC code and have transferred my number - is that enough?

  • Shearsy_23 Shearsy (@Shearsy_23) reported

    @O2 Been trying to cancel my contract with you for 40 minutes on phone

  • sheritzy Shez (@sheritzy) reported

    My phone has been off for 5 days, the @O2 team said they have put it through to the fraud team but they keep telling me that there is no update. They've also not stopped the sim swap from going through....wtf is going on

  • Eb_Merc_Boy69 GrumpyBenovski.. (he/porkie)... (@Eb_Merc_Boy69) reported

    Thanks to @ThreeUK @ThreeUKSupport for great network after years of lies and blaming me and saying network upgrades from @O2 my network been far better under 3uk gone from £36 per month to £8,78 and get a lot more from Three 20+ years i gave o2 never again...