O2 Outage Report in Swaffham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Problems in the last 24 hours in Swaffham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (48%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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David Morgan
(@Dave_Consultant) reported
@TelefonicaUK @O2 25 minutes on chat, 4 minutes on telephone tree options, 6 minutes on voice call to be transferred to a "Sales" option which wont take 1 for sales or 2 for anything else option. Had to hang up - #badcustomerservice
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liv
(@sl0wrush) reported
@O2 been in Italy since last night and still no service. have tried every troubleshooting step online and no luck. shouldn’t have any roaming bars on the account but can’t call as no service nor is the web chat working
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Olly Batchelor
(@ollybatchelor) reported
@O2 what is wrong with you cretins. You pick up and just end the call every time? Why on earth would I stay with you when your service is this bad
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sarah hunter
(@sarahhunter25) reported
from
Durham, England
.@O2 customer services are no help at all. I can't pay my bill over the app or online as it says payment being processed when no payment has been made despite attempts. Now getting emails saying I'll be charged of no payment is received. I'm trying to make a payment but no help.
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🔵⚪🔴novahob🏒🎮
(@novahob) reported
@O2 do you have issues around Bournemouth in and around the beach area and up to 600 metres inland? Getting E and H outdoors and occasionally 4G. However, data is so poor it's not usable on any connection! As a customer I'm not very impressed at all.
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ᐯIᒍᗩY ☬
(@Vijay_781) reported
@O2 Clearing cashe doesn’t help. This screen comes when trying to login so I can redeem a code, it happens right after the captcha phase where you have to click on pictures
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Martin Brown
(@mbrownphotouk) reported
@O2 Can you share an eta on the sim swap issue im more than 48 hours without service which is major issue especially where you need codes ect sent by sms for various accounts Customer Services said they couldnt say when but could be a few more days! Not Acceptable!
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Nicolas Matinier
(@NMatinier) reported
@O2 @_southhh Same here. I'm experiencing the same issue, haven't had signal for days now. Because its my main number, I am now locked out of many things requiring security checks (bank etc...) via sms. The fact that you are not even willing to give a ETA is crazy. This is totally unacceptable
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Neil W
(@nwinny72) reported
@O2 hi. How can I cancel a pre-order?
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Neil Davis
(@neiltheshaker) reported
Hi @O2 your 3G coverage now is virtually unusable inside or outside at pretty much any location.. You are not providing the service I am paying for and I want this sorting… I have caring responsibilities so my phone not working is a big problem and you don’t seem interested…