O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/14/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. E-mail (3%)

    E-mail (3%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottCarter97 Scott Carter (@ScottCarter97) reported

    @EE @O2 do either of you reckon you could improve on the shambles of the service Vodafone are providing me with?

  • colinthomas1961 Colin Thomas (@colinthomas1961) reported

    @O2 Hi. I’m in Spain and cannot get internet connection. Roaming is on, all is as it should be and I get no connection? Please help as I’m only live with WiFi.

  • paricyteiscute telling pari she is cute (@paricyteiscute) reported

    @comfypari @O2 ur cute + that sucks :(

  • TheRoonMeister DR (@TheRoonMeister) reported

    @DisneyPlusUK hey disney i currently pay for disney plus via @O2 but i'm moving to @virginmedia . how do i change my account details so i don't lose service? Thanks!

  • MancVintage73 Tracy Field (@MancVintage73) reported

    @O2 trying to get through to pay off device plan and cancel airtime on a dongle but having a complete nightmare getting through. 45 min wait but the automated system to get your call through is an absolute joke and can’t point me in the right direction!!

  • danielwilks10 DW10 (@danielwilks10) reported

    @O2 hi could you help me, my contract ends on the 2nd of October with you, I would like to stay with you but move onto a sim only deal can I still keep my number and what do I need to do to do this. Many thank

  • Justintallxbox Justin Foster (@Justintallxbox) reported

    @O2 Absolutely but never with u guys

  • Whitey4K_ Whitey🤙🏻 (@Whitey4K_) reported

    Seriously can’t wait for Friday, moving back over to @EE after 3 years of poor service/internet on @O2 will be refreshing.

  • nicjordan Nic J (@nicjordan) reported

    @O2 absolutely fed up with no phone signal you told me months ago it would be sorted and still we wait! Not good enough! This has been going on for well over a year! 😡😡😡😡

  • kathynash5 minime (@kathynash5) reported

    @O2 I’m trying to buy a new phone - still on O2. Deals are better than you’ve offered me to upgrade through my account. I only want a PAC code but as I have my sons phone with O2 it seems very complicated! One hour still holding - dreadful customer experience