O2

O2 Outage Report in Swaffham, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 11/18/2025 05:00

November 18: Problems at O2

O2 is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • jgillgraphics Jon Gill (@jgillgraphics) reported

    Been a loyal customer for many years but got to say my experience lately has been shocking,Terrible customer service from @O2 happy to take money but not help after

  • Char_Cole Charlie Cole (@Char_Cole) reported

    @O2 trying to use the o2 kids eat free harvester offer and I just activated the voucher and it’s saying it’s declined? Any reason why? Three people who all have O2 priority are having the same issue.

  • joelipo Joseph Lipson (@joelipo) reported

    @O2 @RossX8_ I’m still waiting for a response for 24 hours about what I’m supposed to do to contact o2. I have no service and have no other line to call o2 on?

  • ItsSpeltWithAC ~Marc~ (@ItsSpeltWithAC) reported

    @CannyAuldGyruum @O2 I'm having the same issue but on @ThreeUK Have tried reseting all the network settings, restarting the phone, and even taking the SIM out & putting it back in, but nothing seems to work.

  • KyoKentonSmith Kyo Kenton-Smith 🇯🇲🇯🇲🇯🇲 (@KyoKentonSmith) reported

    Absolutely regret renewing with @O2 terrible terrible network.

  • xcashmarx Cach (@xcashmarx) reported

    Fraud prevention is shocking with @O2 Do not get a contract with them. No protection, no help just a dent in the credit score. That's all you get.

  • jonnyrb89 Jon B (@jonnyrb89) reported

    If you’re going down to Cornwall any time soon and are on @O2 - you may as well leave your phone at home. You can’t get a signal, or internet anywhere and O2’s answer to your £60-a-month plan is to ‘go and find a hotspot’. #O2

  • ThatTomLad Thomas (@ThatTomLad) reported

    @O2 I’ve ordered mine for click and collect but due to the long wait I need to change the delivery store and was rudely told by Yolanda at your call centre this couldn’t be done, which seems daft?! Is there any way you can help?

  • DariaDitri Daria (@DariaDitri) reported

    @O2 Hi Can’t login to myO2 app- says ‘oops something went wrong. MyO2 is available to you yet…’ I was told myO2 doesn’t work for 1st month after porting and to call on 9th sept to ‘activate account and app’ Then told it is ‘automatic and to wait a few days’ Still not working.

  • mradknight Andy K (@mradknight) reported

    Also, how is it I can get a signal in the middle of the Swiss alps, yet with @O2 I can’t even send a text two minutes outside of a city???