O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 09/17/2025 12:25

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (51%)

    Phone (51%)

  2. Internet (24%)

    Internet (24%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • pixieogram HL/Pixie 🧚🏻‍♀️🦋 (@pixieogram) reported

    @O2 hi my mum is with o2 she had no incoming or outgoing calls, connection is down and has been for nearly two days , she only has simple phone as she disabled and needs access to her phone especially for emergency when will network be up and running we live in the croydon area?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Ealing, England

    @o2 I have been charged again without actually reviewing any service. Can I please have the direct. complaints email

  • alexrollsuk Alex Rolls (@alexrollsuk) reported

    @O2 My contract renewal phone some how being delivered to my old address. Called Monday. Advised delivered Tuesday. Called Tuesday. Advised delivered today. DPD still showing "Your parcel is held in our depot" in the wrong city. Can someone please fix this for me?

  • Falstaffsboots MissK (@Falstaffsboots) reported

    @O2 @GoodThingsFdn @virginmedia That would be great if you could sort my phone out! You are supposed to do a port on today and nothing. No text or port on as promised by you. Yet you still take my money whilst offering a sun standard service!

  • nuclearmole Jack Morris -!- (@nuclearmole) reported

    @O2 can you see how this might come across as a bit anooying? You sold me a new phone and gave me a contract... Great! But now I have barely any signal anywhere and you won't talk to me.... Then you tell me you've "resolved" the conversation without doing anything....#Terrible

  • Donnasgilly Donna Gillians (@Donnasgilly) reported

    @parkz1892 @O2 My 4 weeks is Monday which is when I was told delivery would be! Wish I’d gone with another network now as I’ve seen people waiting 6 weeks+ and still don’t have their phone. @o2 you should compensate those who go over their delivery estimate!?

  • waterworthgj Gareth Waterworth (@waterworthgj) reported

    @O2 signal along train line in North Kent is the worst!

  • rhianna_joseph Rhianna Joseph #PrayForDemi ❤️ (@rhianna_joseph) reported

    @bapster185185 @O2 @bapster185185 That happens to me as well. Was it the agent who dropped the line or is it a connection issue?

  • frencho14 Notcherino. (@frencho14) reported

    @O2 hi....just curious why you disconnected my phone for no reason then hung up on me when i called to let you know i have no network?

  • join4te Jay (@join4te) reported

    @O2 Day 3 of 365 on trying to get O2 to fix their phone customer service. 1) If you ring and ask for an e-sim for an Apple Watch then good luck with that. Staff seem very untrained. 2) Calls disconnect too much when speaking on 202. 3) The whole IVR system feels dated.