O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/02/2025 12:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • LuciousXVIII 🇬🇭💕 (@LuciousXVIII) reported

    @O2 I appreciate that but I pay my o2 bill to be able to receive calls 😔 using WiFi defeats the object of paying you for a service that should work

  • clpblue1 Colin Patterson 🐝 (@clpblue1) reported

    @O2 what have you done to the mobile phone signal in M24 region? Gone from 3-4 bars to 1, and sometimes 0...always cutting me off and effectively unable to use my mobile for phone calls!

  • Simon_Telford Simon Telford (@Simon_Telford) reported

    I ported my number to @O2 on 18th October and it’s yet to be completed fully (still don’t receive texts…). FYI @Ofcom having to phone for updates every 2 days and still no real update on the issue or resolution timeframe.

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @coops153 @Joe_Guy @O2 How many hours have been wasted making pointless calls to their call centres, who are obviously not informed of the issue and all seem to simply waffle on the spot

  • GazBenham Gary Benham (@GazBenham) reported

    @O2 Thank you, I’m now aware that your technical issues are the reason that I have no service. Will you compensate users for the outage that has been ongoing for over a week?

  • coops_92 Miles Cooper (@coops_92) reported

    @O2 is there a problem with number porting? Lost service on my old sim and my current one so I’m unable to call customer services…

  • RahmanLab Taufiq Rahman (@RahmanLab) reported

    @HyvonenGroup @O2 i have been experiencing the same issue with them for a while, Marko...so annoying!

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @coops153 @Joe_Guy @O2 The lack of any communication or updates is shocking, no mention of this issue on their website. I’m none the wiser when this will be resolved ? Hrs, days, weeks, ever ?

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @FPLJazz01 @thebunney @O2 I’m having the same problem, absolutely terrible service, the fact it’s a known issue, we should have been warned of it before signing up ?

  • HoulihanFinn Finn Houlihan (@HoulihanFinn) reported

    @Janewat72 @O2 I’m having the same problem, terrible service, total lack of understanding their incompetence is having on us