O2 Outage Report in Swaffham, Norfolk, England
Some problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at O2
O2 is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Williams
(@ChrisWill_UK) reported
@ChallengeFs @BBCNews @O2 Liar or idiot - which are you?
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deb garrod
(@debdebgarrod) reported
@O2 You are texting me a survey about the quality of your network coverage, and as it is so terrible, I can't reply as it won't deliver! Surely this is skewing your results!! you should provide an alternative option eg through email or WhatsApp! #thinkagain #outsidethebox #0sat
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Katy Markham
(@KatyElleBlake) reported
@O2 Unbelievably, for the fourth time this year, you’ve cut me off again. Your Resolution Experts have been dealing with this for me since September; and I’ve heard nothing since early Jan. I need someone to escalate this too as a matter of urgency now… it’s beyond ridiculous.
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Rainbow
(@RainbowSerina) reported
How can @o2 justify this behaviour? Going back on the agreement is bad enough but to then demand a reconnection fee because she was disconnected through no fault of her own is utterly appalling. Sort it out please @o2.
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Mark Segal
(@marksegal) reported
@O2 Hi, I just upgraded my phone to a different network provider but need to unlock my old phone. I can’t do this online any more as I have been locked out of my o2. I tried calling but couldn’t get to speak to someone. Can you help with this?
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Rainbow
(@RainbowSerina) reported
My partner recently had to suddenly and unexpectedly give up work due to disability. The sudden loss of income meant she would struggle with bills, so she contacted @o2 who said they’d support her by giving her a 50% discount while she waited for her PIP to get sorted.
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Sarah Johanne
(@sarah_johanne) reported
@O2 never had such horrendous customer service in my life, can someone competent please contact me as I can’t get anyone with half a brain on the phone
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ChallengeManFS
(@ChallengeFs) reported
@BBCNews @O2 ...It very nearly cost me am extra £250 a month on mortgage for 5 years. That would have been £15,000 extra on that alone. @o2 were remorseless and pretty much refused to help. Shocking companies can do this.
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Samuel Melrose
(@c4rdbo4rdf5h) reported
@Ofcom @O2 honestly, for saying the switching experience is supposed to be easier now, I’ve had a pretty ****** time with it. @SkyUK I wish you supported Apple Watch Cellular plans or I’d have never switched away! (Or tried to, lord knows if it’s ever actually going to happen).
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john
(@jhargie4) reported
@MarkEvansO2 @O2 seems either my 3 o2 handsets are faulty or there’s an issue with the my o2 app trying to make payment the payment screen fails as does most of the links. When i speak to customer service it’s always no issue with the app or the o2 network so must be the handsets