O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/08/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • PhilBurkett Phil Burkett (@PhilBurkett) reported

    @O2 My wife is not on Twitter and I have provided you with all the account details and private contact for her. She has contacted you on numerous occasions to cancel and now you want £40. Just do right thing and stop trying to steal from her. Pass her details on to the relevant dept

  • robcorb Robert Corbishley (@robcorb) reported

    @O2 Are you going to help?

  • ailsa_iworth Ailsa (@ailsa_iworth) reported

    Help! @O2 - I’ve spent the last 24 hours trying to add credit to my mothers phone as she’s in hospital and she can’t call or text us. The replies on DM are super slow. Is there any way we can resolve this before we end up supplying her with a new SIM?

  • Toolock Kelly Tulloch (@Toolock) reported

    @O2 When I call it asked if I’m calling from the number I want to speak about so press 1. Then asked if I want to speak about my watch press 1 or 2 for other. I press 2 then it goes automated service 😯

  • Toolock Kelly Tulloch (@Toolock) reported

    @O2 how do I get to speak to a human? The automated system is not any help

  • Riaaa_C RiaRosè (@Riaaa_C) reported

    @O2 you people should not anger me. I’ve been on hold for 45mins then the line cuts? DO NOT ANNOY ME!! You guys do this **** ALL THE TIME man fs. But when it’s time to take money there no issue. kmtttttt answer the phone.

  • eskimozza The Beady Eye (@eskimozza) reported

    @O2 Absolutely diabolical customer service received this morning for my terminally ill sister. Would appreciate some help?

  • F10ree Eddie Fiore (@F10ree) reported

    Anyone else having problems getting through to @O2 ? Cannot chat with them online and getting cut off every time I ring up?

  • Jessica13917471 Jessica Humphries (@Jessica13917471) reported

    @Ofcom hi I'm experiencing terrible customer service from @O2. Not had phone signal for 2 months and just keep getting fobbed off with a mask being down. Yet at points they have even said the mask is fine when I'm having issues

  • Riaaa_C RiaRosè (@Riaaa_C) reported

    Do you know how long you have to be one the phone to get to o2 customer service voicemail?! @O2 it’s fine. I’ll keep my money till your ready x