O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/28/2025 11:35

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • mitch_tovey Mitch (@mitch_tovey) reported

    @O2 how do I make a official complaint?

  • S51tposttrigger Cliffs on the web (@S51tposttrigger) reported

    @O2 if your automatic system hangs up on me one more time I'm never joining o2 again

  • bcbluesy Brett Callacher (@bcbluesy) reported

    @RachaelDunlop @DublinWriter @O2 It is possible to delete a message from an iPhone. This may or may not delete it on other devices, have not tested that. I have had problems with message sync between devices though.

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @scout_mollie @O2 I am having the same issue, did you get yours resolved? I keep being passed between o2 and Apple. Honestly appalling customer service.

  • adeleheaton adele denise heaton (@adeleheaton) reported

    @O2 how do I get an #02suprise I've been with u yrs and have 4 contracts and I've never had a suprise 😭 as a feontline keyworker I could do with some cheer in my life

  • caitlintoon99 Caitlin🦋 (@caitlintoon99) reported

    @O2 I bought an Apple Watch from you but it’s not connecting to the data. Have been passed between 9 people on 3 calls and advised to contact Apple who sent me back to you then I got hung up on. Terrible customer service.

  • naomitaylorart Naomi Taylor (@naomitaylorart) reported

    At @O2 when are you going to fix this? Really poor internet over a week now. I’m losing money. Can’t do work. Can’t do gym classes, I’d just paid for membership. This AM you sent me a message saying it was fixed then sent one later saying aware of problem

  • _ern_c Erin (@_ern_c) reported

    Jesus @O2 customer services might be the worst customer services I’ve dealt with

  • motorsportf1fan Motorsport Fan (@motorsportf1fan) reported

    @O2 I had 12GB of data left on a PAYG sim when I took out a contract. What I didn't realise is that using the same login to move from PAYG to contract effectively removes the PAYG from your account. Meaning that the £10 I had just spent on PAYG was a complete waste of money....

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @gpfradgley @O2 I never got this 😭