O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/12/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • TracyCa70224399 Tracy Cameron (@TracyCa70224399) reported

    Why is the location in my priority app showing offers over 300 miles from me, no option to fix this!! @O2

  • Soccerjudge Joe (@Soccerjudge) reported

    @o2 Wow you lot are absolutely **** I thought the RAC were bad but you have taken it to the next level of inept

  • _ewhitt ellen | percabeth is coming back to me (@_ewhitt) reported

    @TheO2 @O2 @virginmedia Presale sign up doesnt work. Czech republic here.

  • k1ose11 Ben (@k1ose11) reported

    @O2 biggest wankers of my life... im tired of this **** now, I have no signal ANYWHERE, cant make calls, receive calls, browse the web. any apps that require internet dont work.. "oh im sorry, its just busy in your area", so its busy at 3am also?

  • k1ose11 Ben (@k1ose11) reported

    @O2 Then your "live support" is ****, typical response YOU give "This is a messaging service and not a live chat", i waited 58 minutes for an agent who cut me off within 30s because i didnt reply instantly from a "messaging service and not live chat"

  • NickyThomas Nicky (@NickyThomas) reported

    Can’t wait for my @ThreeUK contracts to come to an end. The service has gotten so bad there is never signal anywhere despite both phones showing good signal, 4G or 5G nothing works. On the other hand, the contracts I have for my son and daughter on @O2 always has decent reliable signal which we have to hotspot off due to the terrible service from Three.

  • nubianangel025 Nubian Princess (@nubianangel025) reported

    @O2 That link is useless. Don't want to buy a phone. After 20 + years as a customer, I'm switching to @SkyUK who has offered me a deal. With advances in technology I simply cannot believe that a sim swap is that difficult.

  • YoSinky Comedy Kenny Sinclair (@YoSinky) reported

    What’s happened to @O2 customer service? Get told they have stock for next day delivery I buy TWO handsets, they don’t turn up then call to be told ones on its way , don’t know when you’ll get the other. Anyone at @O2 able to fix this?

  • Liam35uk liam (@Liam35uk) reported

    So @o2 wtf is wrong with your app and webpage. Who am I even paying if I can't access an account? I see this has been going on months now since the virgin o2 takeover. Is this a polite way to force customers to leave?

  • JoaquimSerafim Joaquim Serafim (@JoaquimSerafim) reported

    @O2 why your website is so bad??