O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/03/2026 08:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • wardyr29 rachel ward (@wardyr29) reported

    @O2 I won a virgin experience £50 voucher on the app but haven’t been contacted about how I get it. I now also can’t find the information about the prize in the app please help!

  • cjenscook Chris Cook (@cjenscook) reported

    Hello @O2 Is there any way of contacting you to increase my spend limit? The 8002 number is not working and the chat is busy? Since it's MY spend limit not yours, an increase within YOUR limit should not really require any human input should it?

  • Lysander_16 Lysander 🦆 (@Lysander_16) reported

    @O2 I'm afraid to say it doesn't help lol

  • liz_mcwhirter Liz McWhirter (@liz_mcwhirter) reported

    @O2 @GoodThingsFdn @virginmedia Everyone should be connected especially O2 customers!!! Just spent best part of 2 hours on telephone to customer services due to problem with service which has been ongoing from October. Solution send me a txt every 48 hours to let me know problem still ongoing. #O2

  • bluegaschris chris fear (@bluegaschris) reported

    @O2 O2 your the biggest scam frauds out there I’m actually in a o2 victim support group

  • bt4lor Brian Taylor (@bt4lor) reported

    @O2 No signal for 3 days now at Cm94bq please help will there be refund ?

  • BcfcMaddocks Aaron (@BcfcMaddocks) reported

    @O2 Jingle bells jingle bells jingle all the way. Any chance i can get signal today?

  • Magicman_TV Magicman__TV (@Magicman_TV) reported

    @O2 Thanks for the response. But It's been like it for months. Others have complained and got same response. How is this time any different? Can u assure me it is going to be fixed I need phone signal as am in middle of a house sale and a house purchase. Please provide date of fix.

  • phorenzik Stu (@phorenzik) reported

    @O2 Just waited over an hour to get through to someone, who immediately put me on hold, then hung up after half an hour. I've dealt with some truly awful companies in my time and you're DEFINITELY up there with the worst. Time for me to ratchet things up

  • jmcomms Jonathan Morris @jmcomms@mastodonapp.uk (@jmcomms) reported

    For the last five months or so I've had an O2 PAYG SIM to do network testing, but it doesn't support 5G, VoLTE or VoWiFi. O2 can't say when this will change (which also means O2 can't give a date to turn off 3G!), which is somewhat disappointing. What's the hold up @O2?