O2 Outage Report in Swaffham, Norfolk, England
Problems detected
Users are reporting problems related to: phone, internet and total blackout.
O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 03: Problems at O2
O2 is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
-
Phone (52%)
-
Internet (30%)
-
Total Blackout (12%)
-
E-mail (3%)
-
Wi-fi (3%)
-
TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
O2 Issues Reports
Latest outage, problems and issue reports in social media:
-
Lynn English: I am Immune to Mind Control
(@Kalimeralynn) reported
@O2 I've been on the phone to your customer services team to speak to your bereavement team and after being passed from pillar to post I was cut off. I've never know such disgusting service. I wanted to advice you of the death of your customer & to stop further bills being sent
-
Dale Watts
(@Extinguisherman) reported
@TirEoghainMcEl1 @O2 Retweet using BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. They don’t do anything until problems are known by media. Let’s get it fixed
-
yair samuels
(@YairPer88841518) reported
@O2 @sti_fi DO NOT JOIN THIS NETWORK. OTHERWISE YOU WILL NEED TAKE DAYS OFF TO DEAL WITH CUSTOMER SERVICES OR DO ANYRGING OVER THE PHONE AS THEIR WORK ID APPALLING, EVEN WORSE THAT 3 AND THAT SAYS A LOT
-
Dale Watts
(@Extinguisherman) reported
@782elaine @O2 Tag your compliant with tags BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. I been waiting 10 months plus for the mast in my area to be fixed. Network is totally appalling all over the place. Need to get this known
-
Leigh Forbes
(@writeleighso) reported
. @O2 support is ****. You just get taken round an endless loop of useless “help” pages and automated replies. The chat system is a bot, which, when you ask for a human, gives you a link back to the useless help pages. Is anyone there?
-
kathryn green
(@oujibob) reported
We’re on day 4 of having no network with @O2 so can’t make or receive calls, texts and can only use messenger when connected to Wi-Fi and to try and get help it wants to text me codes I can’t receive to log in to chat with a person aaaagh
-
Sue Suttie
(@sue_suttie) reported
@O2 have sent you a DM. Have been trying to get my account sorted out since 17th July. Have spent over 3 hours “talking”(mainly on hold!) with customer services. Please someone get back to me and actually help me out.
-
DelOnEarth
(@agust_yoonji) reported
My god the service on @O2 is atrocious, I’ll be switching on Monday because this is ridiculous.
-
Damian Kinsella 🇬🇧
(@damokinsella82) reported
@O2 hi there, I bought some galaxy buds 2 from you in December last year. I'm having all sorts of problems and have never been able to use them, because 1. They just keep falling out my ear 2. I've changed the cups that go on and can't find a comfortable fit & 3. They cause ear
-
Dale Watts
(@Extinguisherman) reported
@jayne_warner @O2 Retweet complaint BBCWatchdog, WhichUK, Ofcom, Martin Lewis tags. Terrible customer service