O2 Outage Report in Swaffham, Norfolk, England
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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.
Full Outage Map
E-mailProblems in the last 24 hours in Swaffham, England
The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by O2 users through our website.
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Phone (47%)
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Internet (30%)
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Total Blackout (16%)
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Wi-fi (3%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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O2 Issues Reports
Latest outage, problems and issue reports in social media:
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Leah Loud
(@Laidbyloud) reported
@O2 why are you still offering discounted monthly rates if you trade in your old phone but your customer services team won’t honour this ?
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Karl Wilson
(@MrKarlWilson) reported
@O2 Take your time, it’s been 6 weeks, 2 wasted days off work, and over 18 hrs listening to you terrible hold music….clearly no rush.
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David Fleming
(@DavidFl32814060) reported
Still trying to sort out issues with @O2 but it looks like the problem is with a company called @Aerial_Direct If they contact you ignore them. Conmen who I’m reporting to the authorities 🤭🙁
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Bux
(@Bux_coach1) reported
@O2 hi I’ve called your customer service number twice And it disconnects me …when dialling 202 after answering my security question it states I’ll connect you to an advisor .. guys what’s going on ?
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Darren John Elton
(@dazzelbrush) reported
@virginmedia @O2 just renewed my old virgin contract yesterday, virgin have provided the incorrect email address phoned O2 who said not there problem, phone virgin again, virgin transfer me to O2 again to be hung up on, get this sorted between yourselves if not I am cancelling!
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Sarah Phillips
(@SarahPhillips71) reported
@O2 shocking customer service not had any phone service all this week unless on wifi tried to speak to customer services & got cut off because they were experiencing high call volumes, some form of compensation really would be appreciated for not providing the service i pay for.
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Scott Winter
(@swinter100) reported
Why is @O2 so piss poor?
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Megan
(@meganshannon_) reported
@O2 haven’t got back to me and haven’t been a lento use my phone for 3 days now - I’ve tweeted, DM’d, phoned, live chat. The signal in my area was down for 2 days and now the postcode says on your website that it’s working fine - I have no services still and no signal
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 where is my order? Shocking customer service! Items due on 21/1/23. No tracking Number given. Wont refund me. Wont cancel the order. Wont tell me where products are. Your staff Cant access my account instore. 02 Ignored my complaint email 🤬 #02
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Karianne Harston (Kez)
(@Kez_Harston) reported
from
Broughton and Bretton, Wales
@O2 Where is my order? I should have received it on 21st jan. No tracking given. No update recieved. 02 wont refund me or cancel the order. Called 5 times, spent hours on hold. No reply to my complaint. Whats going on?