O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/18/2026 05:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • MunningsSarah Sarah Munnings (@MunningsSarah) reported

    @O2 I have been a loyal customer for years. I am disgusted how this has been handled

  • ambermk1993 Amber Franklin (@ambermk1993) reported

    @O2. My bill is overdue and I'm I'm going to have a late payment fee. I wasn't able to get in touch with you by phone but I don't have any signal. I was wondering if you are able to take the charge off.

  • HarryKirk4 Harry Kirk (@HarryKirk4) reported

    @O2 priority QR code not working again in greggs

  • paulhayward200 Paul (@paulhayward200) reported

    @O2 Yet another day and more lies from O2. I spoke to someone yesterday who promised that they would put a discount on my account for the awful service I get from O2. Surprise Surprise its not been done and no record of it. You really are the worst network ever. 🤬

  • jmcjoolee Julie - she/her (@jmcjoolee) reported

    @O2 hey my 02 priority isn't working can you help? Pre sale is almost done

  • Jugdar013 Kelsey (@Jugdar013) reported

    @O2 Train your staff, don't force people to call 5 times just to get help, don't use couriers who lie, actually call back when you promise too, don't mislead regarding delivery slot, improve 4g(it's always slow when at full bars)... that enough?

  • MunningsSarah Sarah Munnings (@MunningsSarah) reported

    @O2 I could cry, I am currently on chat, so many different excuses about why it’s not happening… Yesterday I spoke to some and they said it would be fixed today. Just confirmed no issues at the postcode I’m at. I have an elderly mum and carers who only have my number

  • thatgirlthere14 ...-- (@thatgirlthere14) reported

    @O2 absolute pile of steaming ****

  • hughesy0980 Mat Hughes (@hughesy0980) reported

    @O2 is there anyone in your customer service team who knows what they are doing?

  • iluyimbazi Ivan Luyimbazi (They/Them) (@iluyimbazi) reported

    @O2 @sparklyval Just funny that you pasted a response to his issue. You could easily sort them via DM and get them their 5G sim