O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/10/2025 17:50

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Wombletom Tommy (@Wombletom) reported

    @O2 I now have the problem sorted. 3 calls to customer services on 3 different days to have a bar on my account lifted. Each time the operative I spoke to assured my there were no more bars on my account. A problem that could easily have been solved upon the first call.

  • neilvagg Neil Vagg (@neilvagg) reported

    Having a right mare with @O2, told yesterday the bar on my number had been lifted for my sim swap and that it should work within 24hrs. Called after 19hrs to check as no service, told it's actually 48hrs but to call back later. Now on the phone again being told bar wasn't lifted.

  • RobParfitt94 Rob Parfitt (@RobParfitt94) reported

    @O2 Hi, need help, I upgraded my package with Virgin Media towards end of March and it included an O2 SIM card, I had a message saying it would be with me in 1-3 working days, that was over a month ago and still no sim. Already paid one direct debit and 2nd will be due soon.

  • Common_sense000 Kerri Johnson (@Common_sense000) reported

    @O2 in the last few months in particular the o2 signal has been non existence especially the data! I get the H a lot of the time unless I'm connected to my home WiFi. This is getting beyond a joke! I'm not getting the service I'm paying which is nearly £60 a month for!

  • GarryLynch15 Garry Lynch (@GarryLynch15) reported

    @O2 shocking customer service after 20 years loyal service I expected better🙁

  • busylizzy Liz Fenn 💙💙💙💙💙💙 (@busylizzy) reported

    @O2 Please help!

  • scottiedd David 🏴󠁧󠁢󠁳󠁣󠁴󠁿 💙 (@scottiedd) reported

    Hi @O2 I’ve been without sms/iMessage for 5 days now. Still waiting for tech team to resolve. Not a great start to a new contract Help!!

  • SophG_ yourmum (@SophG_) reported

    @VengeanceDaemon @O2 2nd week in a row that they’ve had problems with the site

  • GeoffPowell15 Geoff Powell (@GeoffPowell15) reported

    @O2 have you lowered your signal strength, used to be the best in the area, now it is probably the worse

  • delg40x ☕ ☕ adelle gow 😍😍 (@delg40x) reported

    @O2 could someone help MT sons phone cant recieve or send texts or calls but internet works whilst outside. Saying no network available all the time have topped up so not that either thanks