O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 01/20/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (49%)

    Phone (49%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @o2 if I’ve rung CS & the call drops off as per usual with @o2 have the decency to ring a customer back instead of me being on hold for 45 mins 😡#💩network

  • MarieMcWblog Marie McWilliams (@MarieMcWblog) reported

    On hold with @O2 for 1 hour & 16 mins to try to get help after being defrauded & they cut me off. Clearly their customers aren't a "priority"

  • andyfilby andy filby (@andyfilby) reported

    @O2 I really need some help again with what I think is fraud again. I've already had this in October last year, I've sent direct message aswell to you. I'm really unhappy as it shouldn't happen 😡😡

  • Fizhco Fizhco (@Fizhco) reported

    @virginmedia @TheBHF @O2 2nd night in a row broadband service goes down, and your website you check service doesn't work AGAIN!

  • helen_manley Helen (@helen_manley) reported

    @O2 number was requested ported over the weekend (PAC code Saturday lunchtime), no response from support. Can you advise if there is a delay in this service as it’s now Tuesday evening?

  • MrRiordan44 Chris Riordan (@MrRiordan44) reported

    @O2 customer service number has been down now for 3 days!!! I desperately need to speak to someone and the store won’t help as it’s a contract bought via the website

  • katieberriman Katie Berriman (@katieberriman) reported

    @O2 how long will the mast be down in my area?

  • TJSTR Tony Johnson (@TJSTR) reported

    @O2 Just whatever you do don’t try to get hold of customer services via phone or chat because they’re all too busy.

  • Dazflann Darryl Flannery (@Dazflann) reported

    @O2 Was told last night I could cancel my contract and the termination fee would be waived due to lack of coverage where I live, PAC sent to me then expected to pay £305 to terminate the contract, rang this morning and was told that wasn't the case.

  • davepakey71 Dave Pakeman (@davepakey71) reported

    @MarkEvansO2 customer service 💩 network 💩 when is @o2 going to have full uk coverage on 4g