O2

O2 Outage Report in Swaffham, Norfolk, England

Some problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 11/24/2025 23:00

November 24: Problems at O2

O2 is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • nicweatherburn Nicola Weatherburn (@nicweatherburn) reported

    @O2 morning, I have been on volt since it started. I transferred 3 accounts to a higher data plan last week - the higher data has been applied but volt has been removed. Could you please help?

  • iamduncan Duncan Mellor (@iamduncan) reported

    @O2 why is your 5g so slow in Bedford. It has never been over 22MB and for weeks now it barely gets over 2MB. I only live 500 meters from a mast

  • BeckyMarson Becky (@BeckyMarson) reported

    @O2 still no signal , Sheffield

  • fossumsthedog Matt Lloyd (@fossumsthedog) reported

    @O2 I should say that O2 have now sorted the issue so we got there eventually. So does make them much better than my telecoms arch-nemesis sky.

  • JoeyRoss83 Jo Jetson (@JoeyRoss83) reported

    @O2 why is there no o2 priority at Brixton tonight? I’m disabled and been sent to walk round the venue 3 times? Please help me!

  • fiftey5onthe Fiftey5ontheDash (@fiftey5onthe) reported

    @O2 Mohammad Eter is the manager in the Brixton branch and was unhelpful along with the other customer service advisers. One of them told me to leave the company, stressing they will unblock my number so I can use it with another provider.

  • joanna_hart08 Joanna Houghton (@joanna_hart08) reported

    @O2 Your network checker says it’s a mast issue. When will it me fixed? I’ve signed up for updates and heard nothing in two weeks?

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 Ordered yesterday given an hour time slot today, never arrived. Checked dpd, says on way back to o2 as recalled?! Nothing on my account. What is going on?

  • AJM100000 AJM70 (@AJM100000) reported

    @O2 where is my phone? Supposed to be delivered today. Says on dpd o2 requested it back?! Nice to be contacted! Awful company

  • karenmmcmanus Karen McManus (@karenmmcmanus) reported

    @O2 I'm an O2 customer since the BT Cellnet days. I love the brand, style, priority, the perks. I have enjoyed working for O2 and Telefonica! But if I can't do something as fundamental as look at a phone before I spend £500 on it, then I guess our time really is up. 😒