O2 outages and service status in Swaffham, England

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael “Mecha” Modelsky (@MikeModelsky) reported 6 minutes ago

  Is anyone else on @O2 finding that since the @virginmedia team up the service is horrendous, has taken my partner seven weeks to get their account unlocked, no it’s been unlocked. They can’t pay their bill due to an insecure website issue and too many redirects.

• 
  Hockey Malcontent (@EIHLMalcontent) reported 11 minutes ago

  Dear @O2, I think the Ombudsman needs to have a chat with you about your quality of service in comparison to your ever increasing charges. I’m horrified that I have to stay with you until next year! Worst service ever. No signal, ever. Utter disgrace.

• 
  Jade North (@JadeNorth) reported 14 minutes ago

  @O2 I can never get through to speak to anyone online. My bill after this years increase (the highest of all phone companies) is ridiculous. I want to change to sim only or something cheaper, but I always get told that’s not an option I can only upgrade my phone. I don’t want to

• 
  stephen dodd (@doddy36) reported 15 minutes ago

  @O2 Hi, I’m contacting you on behalf of a friend regarding an O2 insurance repair request. They have reported an issue with their phone, but the claim has not progressed — no return packaging has been sent and the repair has not been accepted.

• 
  S & S Timms Antiques (@Timmsantiques) reported 20 minutes ago

  @o2businessuk @O2 are there intermittent issues with your data services today? I changed tariffs yesterday, taking a new contract and now today my data signal has been pretty much non existent for most of the day! Coincidence or not?

• 
  Dee Brown (@DeeBrow47820756) reported 20 minutes ago

  @O2 @happystokey The merger combined O2's mobile network with Virgin Media's broadband business to create a major integrated communications provider in the UK." Must be nice to.earn so much from pensioners. £60 a month for a 2 year old phone.

• 
  antonyjohnson (@antony19851) reported 20 minutes ago

  @Joff_L @O2 Went to smarty from O2 I pay £15 for 150gb I will never go back to o2.

• 
  PB1982 (@pb1982) reported 28 minutes ago

  Purchased an Apple Watch SE (3rd Generation) directly from @O2 14 days ago for my son’s 10th birthday… still no cellular. Endless calls/escalations no callbacks, no resolution. Extremely poor service. If not resolved immediately, I will escalate to the @CommsOmbudsman @Ofcom .

• 
  Vikki (@Rocky_Horror17) reported 29 minutes ago

  @O2 Can you tell me how I can speak to customer service based in the UK please

• 
  G (@George_Greenn) reported 32 minutes ago

  i can honestly say that @O2 is by far the worst company i think i’ve ever had a contract with, constant issues with them, had multiple hacks after talking to the OFFICIAL phone number, price hikes galore and now i can’t even access my bill to cancel and go sim only. Shocking👍🏼