O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 11/22/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (4%)

    Wi-fi (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Laurenp04 Lauren (@Laurenp04) reported

    @O2 Absolute shambles!! App has been down all day so wonder who got the tickets.. oh yeah all the money grabbing bastards to over charge people.. standard behaviour!!😡😡

  • KrispyLondon Chris Plastow (@KrispyLondon) reported

    @barbkleeds @O2 I also had the same thing. Called customer service and they told me they had cancelled them due to a new system and a new direct debit has been setup.

  • ladybirdavfc sarah bird (@ladybirdavfc) reported

    @O2 At 4pm your customer services team confirmed over the phone that the app and website had crashed at 10am and there was no update as to when it would be restored- but to keep trying. Please explain O2!!!!

  • HHvirtualPA Virginia Davis🌸 (@HHvirtualPA) reported

    @clairepreesty @O2 Received a text to say code would arrive soon and never did. Closest I got having spent all day trying.

  • Darkblue63 GrantfaeDundee (@Darkblue63) reported

    @O2 Piss poor customer service and a very glib post

  • HHvirtualPA Virginia Davis🌸 (@HHvirtualPA) reported

    @O2 Your app has been down all day even before the tickets went on sale. How have you managed to sell out? #O2Priority you are joke especially when sold tickets are selling for astronomical prices. Who have to sold to? Not your customers.

  • bashy_1986 ⚪️🄱🄰🅂🄷⚪️ Contes blue and white army (@bashy_1986) reported

    @O2 How when app was down all day???

  • AndySpeakman88 Andy Speakman (@AndySpeakman88) reported

    @O2 Something doesn’t add up here. App & website down since before 10.00 this morning yet some touts have got them on viagogo for hundreds of pounds. I’d rather not bother than be ripped off like that. @o2 should be investigated for this shambles

  • bfcrazza92 Ryan J (@bfcrazza92) reported

    @O2 Absolute joke!!! Apps been down all day I'd love to meet the people that bought these tickets!!! Most of these tickets will now be sold on for massive amounts of money @peterkay_co_uk

  • nicolainlondon Nicola Grant 🇮🇪🇪🇺 (@nicolainlondon) reported

    @O2 Another who made sure to log into the app last night. Accessed it at 9.30am today, had been logged out and haven’t managed to get onto either the app or the website, despite refreshing both all day. On the couple of occasions I got a login code, error message followed. 1/2