O2

O2 Outage Report in Swaffham, Norfolk, England

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O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/07/2025 22:40

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Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (47%)

    Phone (47%)

  2. Internet (31%)

    Internet (31%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Mike16818 Mike168 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇭🇰 (@Mike16818) reported

    @O2 telephone customer service is definitely by far the worse customer service, completely waste of time! Cut off three times for just a simple task and all failed miserably.

  • ianrosenthal Ian Rosenthal (@ianrosenthal) reported

    @O2 Why is swapping a phone number from an old sim to a new one so difficult. Have tried 3 times in the last month. Website, calling customer services and the move by text service all told me that I'll be moved within 24 hours. 48 hours since latest attempt and still nothing.

  • HeistXander Xander Tiberius Heist (@HeistXander) reported

    @O2 Joined 11/05, told I have to pick my O2 benefit in 28 days but my account still isn’t active. Called in but tech had to escalate, no return call. Complained and I get a reply every 5-7 days to find out it still doesn’t work. Waste of time moving to O2. Garbage.

  • alisonjyoga Alison Johnson (@alisonjyoga) reported

    @O2 #o2 Hello. I have the same problem again with my mobile trying to use my Data in France Basically I can’t use Data. I can only use my phone when I can access WiFi. Not great in France as public WiFi very limited. I’m relying on my phone to keep up with work

  • xKatiex_ Summer Fence (@xKatiex_) reported

    @O2 I’ve had my contact three months and in that time your service in my area has been down more than it has worked. Trying to get through to someone, no hold message and rings out. Can’t use webchat as says you’re too busy. I need to speak to someone to cancel please

  • Socia11yDistant Still Socially Distant (@Socia11yDistant) reported

    Huge regret moving to @O2 signal in my area is 100% not as shown on their coverage map. It's absolute DIRT Should have stayed with @ThreeUK

  • laurenmaher_ Lauren💃🏼 (@laurenmaher_) reported

    @O2 @LutzSchueler please can my email of complaint that I sent at 3pm yesterday be looked in to urgently.

  • risiadee A (@risiadee) reported

    @paulhayward200 @O2 honestly it’s so bad, can never use my phone or laptop upstairs.. feel like breaking my phone half the time

  • CorrectHorseB CorrectHorseBattery (@CorrectHorseB) reported

    .@O2 I ported my number to your network, it’s been over 24 hours and I still cannot activate iMessage or FaceTime. Just fails over and over.

  • Primativo28 Primativo28 (@Primativo28) reported

    @O2 your customer service is absolutely shocking. On 15 minutes to report a phone stolen!