O2

O2 Outage Report in Swaffham, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 12/30/2025 07:35

December 30: Problems at O2

O2 is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (46%)

    Phone (46%)

  2. Internet (32%)

    Internet (32%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (4%)

    E-mail (4%)

  5. Wi-fi (3%)

    Wi-fi (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • Ronin_Karim Karim Belgacem (@Ronin_Karim) reported

    @O2 FIVE times I’ve been PROMISED a callback from one of your managers and I’m STILL waiting. The service I’ve received on these telephone calls has been DISGUSTING. #shameful

  • appccessible Kevin (@appccessible) reported

    @O2 service is so bad now in the centre of #Derry since their cell site outages a few days ago (that still haven't been fixed) that I'm now roaming on @eir !

  • ErikDoIt Erik de Wit (@ErikDoIt) reported

    @O2 So.......................... DM's sent - next step is waiting impatiently? That magic message where the problem would be over within 3-5 days? send twice - that was bullcrap, just to get off the hook?

  • _WarlockExo_ Warlock (@_WarlockExo_) reported

    @O2 Is there any offers to get Disney+ free im an o2 pay monthly customer

  • WestFour Jonathan Simnett (@WestFour) reported

    Classic @virginmedia customer service. Major internet engineering work on the same day as a #railstrike when people are #wfh. Why did you combine with these clowns @O2?

  • nortools James Norton (@nortools) reported

    I can’t believe how crap @o2 are. Trying to get an esim and first they have to post it to you which is mental. But they disable the physical sim immediately leaving you stranded for days despite promising not to the second time. What gives?

  • WickedestWoods HiddenDragon1979 (@WickedestWoods) reported

    @O2 Can you help explain/sort out why my voicemail isn’t pulling through? People are saying they’re leaving voicemails but there’s no evidence on my phone.

  • nigelw92 Nigel 黄智豪 (@nigelw92) reported

    @SimonRayner1 @AlexanderMcNeil @O2 Sister having same issue as well

  • justhefax_ IHateAllTories. (@justhefax_) reported

    @O2 not sure what’s happening to O2 but your coverage is terrible at the minute.

  • Ronin_Karim Karim Belgacem (@Ronin_Karim) reported

    @O2 FIVE times I’ve been PROMISED a callback from one of your managers and I’m STILL waiting. The service I’ve received on these telephone calls has been DISGUSTING. #shamelful