O2

O2 Outage Report in Swaffham, Norfolk, England

Problems detected

Users are reporting problems related to: phone, internet and total blackout.

O2 is the commercial brand of Telefónica UK Limited offering mobile phone and mobile internet service, including voicemail and SMS. With over 25 million customers, O2 runs 2G, 3G and 4G networks across the UK. O2 previously offered home broadband service.

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

O2 Outage Chart in Swaffham, Norfolk, England 11/25/2025 11:50

November 25: Problems at O2

O2 is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by O2 users through our website.

  1. Phone (48%)

    Phone (48%)

  2. Internet (30%)

    Internet (30%)

  3. Total Blackout (16%)

    Total Blackout (16%)

  4. Wi-fi (3%)

    Wi-fi (3%)

  5. E-mail (2%)

    E-mail (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

O2 Issues Reports

Latest outage, problems and issue reports in social media:

  • lisa6974 lisa guy (@lisa6974) reported

    @O2 Just data. As we are moving we have no WiFi. So reliant on data and it just is not working 🤬🤬

  • andy_uk44 I am just me (@andy_uk44) reported

    @O2 I have sat patiently waiting for an answer from you for my signal loss issue when I live half a mile away from one of your transmitters and WiFi calling is still not a help

  • lisa6974 lisa guy (@lisa6974) reported

    @O2 Can’t open the link you sent as data not working!!!

  • Emmawheeler1969 Emma Wheeler (@Emmawheeler1969) reported

    @O2 i have been on hold for 1 hour to sort a payment, o2 iver charged once again. I will never recommend them

  • furious_liv whatmakesmefurious (@furious_liv) reported

    @O2 charged me, despite cancelling contract in the 14day cooling-off period. Sim not even used. Called to get a refund. Terrible customer service. Now only been partially refunded. Absolute crooks.

  • Natalie_JadeC Natalie Cooper (@Natalie_JadeC) reported

    @O2 can you explain why suddenly I have shocking phone signal in my house. 3/4 bar until I try to ring someone and then suddenly drops to 1 bar, every single time. Not paying £33 a month for this.

  • andy_uk44 I am just me (@andy_uk44) reported

    Guess no help to resolve the issue @O2

  • connorsayers18 DoctorWho SF (@connorsayers18) reported

    @RossUKRFC @O2 I'll never be surprised by O2

  • LyonsPilot pilot lyons (@LyonsPilot) reported

    @O2 I actually only wanted to change my device but as I've not been able to get intouch with someone to request it, I've had no choice but to cancel it and return it

  • S_man1584 Si (@S_man1584) reported

    @O2 help! why is it my wife can use her PAYG credit to pay for iTunes but when I do the same for my method of payment it declines and inturn ends up charging me from my bank! You’ve now cost me £13.98 that I could’ve done without. I want to use up my credit!