O2 outages and service status in Swaffham, England

Problems in the last 24 hours in Swaffham, England

The chart below shows the number of O2 reports we have received in the last 24 hours from users in Swaffham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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O2 Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Rawlings (@ThePaulRawlings) reported 8 minutes ago

  @TakeThatClouds @O2 Exactly the same issue with EE in the past - I was atempting to switch from physical SIM to eSIM. Process got stuck in the middle, so neither SIM was working. Call up, explain, ask for replacement SIM - Nope, not without a working phone. Had to go into the local EE store. Even there I had to go with ID, which was uploaded on an app, along side me taking a "selfie" even though I'm stood there in the store!

• 
  Adam Berry (@DiscoEnergy) reported 8 minutes ago

  @mitchhirsty @JaadeSketch @O2 It’s just not the bill issue I’ve been trying to upgrade over the past month and still issues. O2 sort your website out please!

• 
  arby (@RachelBrennan1) reported 12 minutes ago

  @O2 I've not had any signal since the 5th Ive had a couple of service status texts as I signed up. This not acceptable. Being a female alone I need my phone to be working when I'm out of the house. Will I be refunded for this poor service? Please respond.

• 
  Egerton Sinclair (@Eg_a_Sinclair) reported 14 minutes ago

  @O2 Thanks still not showing up, can I check if I’m already paying for this service does that make me unable to get the free month?

• 
  JB (@ozzybn1989) reported 17 minutes ago

  Another dreadful morning to be on @O2 - can’t even listen to Apple Music because the connection is so unstable! £65 a month….. #O2

• 
  Pabs (@Abdabz) reported 19 minutes ago

  @TakeThatClouds @O2 Wasn't like that back when I worked there as a customer service process manager... @O2 You can hire me again for quadruple what you paid me last time and I'll fix this 👍

• 
  anthony chilvers (@anthonychilvers) reported 20 minutes ago

  @O2 why is it taking over a month to sort out a issue with one of your masts you just keep sending out notifications saying update in seven days

• 
  M🍏Cintosh (@MCintosh1954) reported 23 minutes ago

  Network service from @O2 has fallen dramatically over the last few months. It's absolutely appalling in central London. Once my contract expires I'm off. Unfortunately I still have a year and a half left and they've said it'll cost over £234 to break the contract. 😡

• 
  Lukey Stanger #COYS #COYS #COYS (@lukey_stanger) reported 23 minutes ago

  Abysmal @O2 customer service. Absolutely abysmal. Made a down payment of 20 quid for £54 monthly account payment this month which hasn’t yet been recorded or recognised on online o2 account despite leaving my bank account several days ago. /1

• 
  Jade North (@JadeNorth) reported 28 minutes ago

  Thanks for the update of not having signal for two days @O2 ….. been waiting for a phone call for two days and now been informed they tried to contact me. I’ve had ZERO signal for the past 24 hours and counting and no one told me. £70 a month for a load of ****